Macbook Air Mavericks cannot play video in ANY presentation application
Long ago, last year to be exact, I had a Macbook Pro 2009, with Open Office and MS Office older versions installed. They played embedded videos in both Impress and Powerpoint PERFECTLY.
This year I bought a Macbook Air and installed Open Office 4.1.0 and MS Office 2011. Now I cannot play any of the videos in these presentations.
I attempted to make new presentations and re-embed the videos. They play in Powerpoint fine ONCE, then not again. They do not embed at all in Open Office. The videos are all MP4 files.
This does not appear to be either a Microsoft or Open Office issue. To me this is clearly because of my upgrades. This is extremely frustrating, as I am a college professor and need to be able to use these programs without a problem. I also use presentations in my creative work.
Each time I find one more thing that I can no longer do with my new machine, I love Apple a little less. I hope someone can help.
I don't understand what your point is. If I have 15 minutes to edit the post, then I should have been able to edit the post 1 minute after posting it.
It is now 24 hours later - long past 15 minutes.
Similar Messages
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Cannot play videos in any web browsers
Hi,
I cannot play videos in Google Chrome, only black screen appears on youtube player. i tried to play videos in Internet explorer, after a few seconds it suddenly stop to play. i also tried to use Firefox but i'm always failed to download the Adobe Flash Player's latest version. Please help.
I'm using Windows 8 64-bit
ThanksMinyaw wrote:
i'm always failed to download the Adobe Flash Player's latest version
I do not understand this; can you provide more details? -
My macbook air will not play videos online, like product demo videos, etc.
My macbook air is running on OS X 10.9.5, with i5 processor, and for some unknown reason will not play videos, like short tutorial videos or demo videos for online shopping site. The enable plug-ins is on and I don't know what else to try. Never had this happen before.
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
For a "blocked plug-in" error, see Step 4.
For a "missing plug-in" error, start with Step 8.
Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
Has anyone a clue how I can save myself from losing most valuable video clip I have ever taken.? Have a fully up to date Macbbok pro retina and most recent iPhoto. Had 55,000 pictures and a few videos in iTunes database. Just a few months ago also installed iCloud. Now find my London Big Ben Fireworks shot of fireworks at midnight coming from clock just returns -54 error when I click it to play. Did a rebuild and permissions attempt at fixing without success. The front picture of start of video shows at start of pictures but only error box now pops up.
I had a time machine backup that goes back some months and a old computer it may have been on but have not found it yet.
I do not want to risk losing anything. We are just finishing cruise of England and Med on our small boat-home and do not want to lose photos of our memories. Thought they were safe since in iTunes and backed up to TIME machine, and now learn they cannot be pulled out separately... Can anyone help us?
Thanks. I am grateful for any help or ideas while we float out the winter here in England before trying to sail back to America next year.
Happy Holidays.I could not find the original file.
I did find a file folder named MASTERS.
I did click down in it to where all the other original files seem to be listed in order.
They are listed in files showing (name); (date modified); (date created); (size); (kind); and (date added)
There is a symbol showing each file type, with one file type for photos and a separate symbol showing the movies before each file.
All of them that are showing properly are listed in order with their name sequentially, ie:
DSCN4738.JPG
DSCN4739.JPG
DSCN4740.JPG
DSCN4742.MOV
DSCN4743.MOV
DSCN4744.MOV
My valuable movie that now won't play is shown in iPhoto viewing page listing labeled DSCN4741.MOV
I think I find it later...
OUT OF SEQUENCE APPROXIMATELY 14 files later I show the file that is shown on the listing info when viewing now named
New Years Eve Fireworks.MOV 1/1/12 Jan 1, 2012, 12:58 AM 258.1MB QuickTime file Feb 21, 2013, 3:46 PM
NOTE: The creation time is exactly where it should be in sequence but camera taken with was off an hour
Also, all files in list show the Feb 21, 2013 date - which is date Apple Store migrated my old computers files, which would have included my iPhoto library from my old MACBOOK PRO to the new one.
I do now remember that in past I had played some of the files from the computer by clicking on them directly in the early hours of the morning - showing some of them to a friend - while messing around demoing this MacBk Pro Retina...
Though I do not have a clear recall of it recall earlier having a hard time finding this file. I am now certain - based on the circumstantial evidence - I must have changed the name from DSCN4741.MOV to the name shown at the first line of the listing two paragraphs up.
Now my quandary is how do I escape this mess I made for myself and restore it. I clearly am -- despite being 68 -- being more of a "script kiddie" than a "hacker", but not a competent one of either!
Thanks for your help in analyzing this Terence, and hope you can help me fix my screwing it up. Ed -
Can anyone help me?
Also, I cannot find the place in Finder that I was able to use on my old macbook pro that specified: today, yesterday, last week, etc. I found that really helpful.
thanks,
CarolynWhat exactly does this have to do with iPhones in the Enterprise, the forum to which you posted?
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I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?
Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.
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I'm using OS X Mavericks and Safari cannot play videos on Apple website. Any clue?
I'm using OS X Mavericks and Safari cannot play videos on Apple website. Any clue?
Usually, that's due to a DivX plug-in or Safari extension... start with Safari - Preferences - Extensions & switch them off. If nothing there, see Safari - Help - Installed Plug-ins & note any that are for DivX.
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Macbook pro cannot play videos on facebook, any solutions?
My macbook pro cannot play videos on facebook, but I installed adobe flash and I can see youtube videos and others. My version is OS X 10.8 when I bought it few days ago, and I just upgraded to OS X Mountain Lion.
Hi pardzrose,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Can you please advise what happens when you try play a Video? can you also advise what steps you have taken so far to help resolve this issue?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
I cannot play videos on my macbook pro laptop.
since my last update (a week ago), I cannot play videos on my macbook pro laptop. I can play youtube vids if I go to the website but I cannot play videos from CNN or any other website where before I could. Any reason?
Me either, since I installed a new operating system on my mac book pro - I followed a suggestion of deleting all Flash Player files through system preferences, closing Safari while I install a new version of Flash, but I got an error message saying 'unable to complete installation' - problem remains. Any help, peeps?
-
Cannot play videos in my iPad Air after upgrading to iOS 8.0.2
Hello there,
After upgrading my iPad Air to iOS 8.0.2 I can no longer play videos in any application, not even in Apple's stock apps.
Is anybody else experimenting this issue?(A) Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.
(B) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
I can't run the powerpoint slideshow on macbook air (mavericks). It just says powerpoint encountered an error and needs to quit, when I select the slideshow option. any help would be appreciated.
You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it.
You can include a link to this discussion. -
I cannot Play Youtube or any other Videos in the Browser. It says Update FLASH Player though I have updated the Flash Player to latest version. The Videos work fine in IE/Safari/Google Chrome
== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Dealio Toolbar Plugin
4.0.2
true
[email protected]
Search Settings Plugin
1.2.3
true
[email protected]
Skype extension for Firefox
2.2.0.102
false
Java Console
6.0.02
true
Java Console
6.0.20
true
RealPlayer Browser Record Plugin
1.1.4
true
Veoh Web Player Video Finder
1.4
true
[email protected]
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
dom.max_script_run_time
0
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.last_vacuum
1274198820
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false -
my adobe flash player is not working and i cannot play videos or farmville. Help.
1. System Preferences > Flash Player > Advanced > Delete All
Press the "Delete All" button
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Download it first. Click Safari in the menubar and select “Quit Safari”.
Follow the prompts and install it.
Restart computer. Relaunch Safari.
2. Allow Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow plug-ins"
Enable it.
3. Safari > Preferences > Privacy
Press the button “ Remove All Website Data”. -
When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported". I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
Any ideas out there?I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work. It says "the connected display is not supported" What's up?
Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content. Try again later. But trying again later doesn't work any better.
Now the only way I can watch Netflix is using my small iPad screen. It appears the problem is with streaming Netflix through my Apple TV -
I'm running iOS 7.0.3 on my iPhone 4S and iPad (3rd gen) and have just upgraded to the current version of the Neflix app available in the Canadian App Store (5.0.2).
Although all other apps I've tried (e.g. Podcast, VLC) are able to properly output video & audio directly to my TV using the HDMI adapter (i.e. NOT via an Apple TV), the Netflix app pops up the error message "Cannot play video - The connected display is not supported". If I start a video and then plug the HDMI cable in, it will play for a few seconds and then halt with the same error message.
Netflix & Apple were supposed to have been working together to fix the previous issue with this scenario which was causing audio to be output but no video. The current Netflix app update was released yesterday and seems to have taken a step backward.
When I contacted Netflix support, they indicated that they have done whatever can be done from their side and this is now Apple's issue.
Any ideas?
Thanks!
KironHello all,
I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!
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