MacBook Pro 13' Early 2011: Still Slow After 16GB RAM Upgrade

Hi,
I have a MacBook Pro 13' Early 2011 running Yosemite. After the RAM upgrade to 16GB, the speed of the computer is still not satisfactory, having some lag times in launching softwares and startup. Please suggest me what to do. Below is the report. Thank you!
Problem description:
The computer is still running slow even after the RAM upgrade to 16GB.
EtreCheck version: 2.0.11 (98)
Report generated November 18, 2014 at 5:40:20 AM EST
Hardware Information: ℹ️
  MacBook Pro (13-inch, Early 2011) (Verified)
  MacBook Pro - model: MacBookPro8,1
  1 2.3 GHz Intel Core i5 CPU: 2-core
  16 GB RAM Upgradeable
  BANK 0/DIMM0
  8 GB DDR3 1600 MHz ok
  BANK 1/DIMM0
  8 GB DDR3 1600 MHz ok
  Bluetooth: Old - Handoff/Airdrop2 not supported
  Wireless:  en1: 802.11 a/b/g/n
Video Information: ℹ️
  Intel HD Graphics 3000 - VRAM: 512 MB
  Color LCD 1280 x 800
System Software: ℹ️
  OS X 10.10.1 (14B25) - Uptime: 0:7:52
Disk Information: ℹ️
  ST9320325ASG disk0 : (320.07 GB)
  S.M.A.R.T. Status: Verified
  EFI (disk0s1) <not mounted> : 210 MB
  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
  Macintosh HD (disk1) /  [Startup]: 318.84 GB (156.62 GB free)
  Encrypted AES-XTS Unlocked
  Core Storage: disk0s2 319.21 GB Online
  MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
  Apple Computer, Inc. IR Receiver
  Apple Inc. FaceTime HD Camera (Built-in)
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
  Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
  Mac App Store and identified developers
Kernel Extensions: ℹ️
  /System/Library/Extensions
  [loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
  [not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
  [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
  [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
  [not loaded] com.wacom.kext.pentablet (5.3.0 - SDK 10.8) Support
Launch Agents: ℹ️
  [loaded] com.google.keystone.agent.plist Support
  [loaded] com.oracle.java.Java-Updater.plist Support
  [running] com.rim.BBAlbumArtCacher.plist Support
  [running] com.rim.BBLaunchAgent.plist Support
  [running] com.wacom.pentablet.plist Support
Launch Daemons: ℹ️
  [loaded] com.adobe.fpsaud.plist Support
  [loaded] com.google.keystone.daemon.plist Support
  [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
  [loaded] com.microsoft.office.licensing.helper.plist Support
  [loaded] com.oracle.java.Helper-Tool.plist Support
  [loaded] com.oracle.java.JavaUpdateHelper.plist Support
  [running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
  [loaded] com.adobe.ARM.[...].plist Support
  [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
  [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
  [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
  [not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
  Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
  JavaAppletPlugin: Version: Java 7 Update 71 Check version
  o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
  WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
  Default Browser: Version: 600 - SDK 10.10
  Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
  WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
  AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
  FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
  Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
  Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
  QuickTime Plugin: Version: 7.7.3
  googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
  SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
  AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
  DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
  WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
  Flash Player  Support
  Flip4Mac WMV  Support
  Java  Support
Time Machine: ℹ️
  Mobile backups: OFF
  Auto backup: NO - Auto backup turned off
  Volumes being backed up:
  Macintosh HD: Disk size: 318.84 GB Disk used: 162.22 GB
  Destinations:
  LACIE SHARE [Local]
  Total size: 350.07 GB
  Total number of backups: 5
  Oldest backup: 2012-07-17 01:12:57 +0000
  Last backup: 2014-03-19 07:05:24 +0000
  Size of backup disk: Too small
  Backup size 350.07 GB < (Disk used 162.22 GB X 3)
Top Processes by CPU: ℹ️
      9% mds
      6% WindowServer
      1% BBLaunchAgent
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
  103 MB mds_stores
  86 MB Dropbox
  86 MB ocspd
  69 MB com.apple.WebKit.WebContent
  52 MB Safari
Virtual Memory Information: ℹ️
  13.07 GB Free RAM
  1.71 GB Active RAM
  740 MB Inactive RAM
  1.66 GB Wired RAM
  1.31 GB Page-ins
  0 B Page-outs

First go to the RIM web site and look to see if they have an uninstaller for the device you had.  Some times a reinstall of the application and then running the uninstaller is required for complete removal.
If no uninstaller is available, then you will have to use Spotlight to find all items with 'Blackberry' and 'Rim' in the titles.  I would also download EasyFind and use that to locate such files.  Often it will locate items that Spotlight misses.
Ciao.

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  • MacBook Pro 15 early 2011 slower than it must be...!!!

    Hello everybody,
    I have an MacBook Pro 15 early 2011, 2.2 Ghz, 4 RAM... It is running Mavericks 10.9.5, the latest update... The Etrecheck statistics seems to be very fine. So, here are some good and interesting questions: Why does my Mac work not that fast as it was on Slow Leopard? Why do I wait around 25-30 seconds to run Microsoft Office Document? Why the operating system is booting around 60 seconds? Why when I use software like MatLab, it turns that is not so possible to switch between the apps really fast, because multitasking freezes?
    At the beginning, when I installed Mavericks 10.4.1, I thought that it is not enough RAM, after I read some comments from people that are using 2009 MacBooks running Mavericks and everything is fine, I canceled this possibility. Then I thought that my HDD is dead, I checked it 1000 times, its fine... So, the question is: what could it be, slowing my mac???
    I plan to increase my RAM to 16 GB, but I am really not sure if it will help, because mavericks has another algorithm of RAM usage...
    Really hope to hear some logical answers!
    Here is etreckeck data:
    Hardware Information:
      MacBook Pro (15-inch, Early 2011)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software:
      OS X 10.9.5 (13F34) - Uptime: 0 days 3:15:45
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) /: 575,3 GB (376,69 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 174 GB (21,62 GB free)
      MATSHITADVD-R   UJ-8A8
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
      [System] com.adobe.fpsaud.plist 3rd-Party support link
      [System] com.bjango.istatmenusdaemon.plist 3rd-Party support link
      [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
      [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
      [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
    Launch Agents:
      [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
      [System] com.bjango.istatmenusagent.plist 3rd-Party support link
      [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
      [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
      [not loaded] com.spotify.webhelper.plist 3rd-Party support link
      [not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
    User Login Items:
      iTunesHelper
    Internet Plug-ins:
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 3rd-Party support link
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 3rd-Party support link
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 3rd-Party support link
      Flash Player: Version: 15.0.0.152 - SDK 10.6 3rd-Party support link
      JavaAppletPlugin: Version: Java 7 Update 67 3rd-Party support link
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
      VLC Plugin: Version: 1.0.5 3rd-Party support link
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
      OctoshapeWeb: Version: 1.0 - SDK 10.8 3rd-Party support link
    3rd Party Preference Panes:
      Flash Player  3rd-Party support link
      Java  3rd-Party support link
    Bad Fonts:
      None
    Old Applications:
      None
    Time Machine:
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 535.79 GB Disk used: 184.96 GB
      Destinations:
      TimeMachine [Local] (Last used)
      Total size: 465.74 GB
      Total number of backups: 23
      Oldest backup: 2013-11-29 12:01:48 +0000
      Last backup: 2014-02-08 00:30:15 +0000
      Size of backup disk: Too small
      Backup size 465.74 GB < (Disk used 184.96 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          7% coreaudiod
          3% PluginProcess
          2% EtreCheck
          1% Safari
          1% WindowServer
    Top Processes by Memory:
      229 MB Safari
      172 MB PluginProcess
      102 MB Skype
      84 MB com.apple.WebKit.WebContent
      61 MB WindowServer
    Virtual Memory Information:
      55 MB Free RAM
      1.34 GB Active RAM
      1.34 GB Inactive RAM
      988 MB Wired RAM
      601 MB Page-ins
      12 MB Page-outs
    Best regards,
    Eugen

    Remove "MobileGo," or else refer to its developer for support.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
    Back up all data before making any changes.
    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • Macbook Pro 13" Early 2011 Lag Spikes

    Okay let me just brief you on my Macbook.
    In September 2011 i bought a Macbook Pro 13" Early 2011 model, 4GB RAM, 2.7GHz Processor, you can get the rest on the site.
    ( http://support.apple.com/kb/sp619 )
    I bought it as a ex-display model, so you can imagine it already has some milage from it.
    Through the (almost) 2 years i've had it, apart from the odd overheat shutdown, and a 1 charger replacement, it's been no hassle, even with me constantly shutting it and moving it. It seems that all the issues are coming in bulk.
    I generally use the laptop for gaming, mostly World of Warcraft, sometimes Minecraft, and lately Starcraft, and Spellforce on BOOTCAMP or virtual machines.
    About 2 weeks ago, the laptop started refusing to charge, i couldn't understand if it was the charger (as i only replaced it a few months earlier and the cable was still in perfect condition) or the port itself in the laptop. I took my laptop to an Apple store, found it was the Magsafe on the cable, replaced it on the spot, but the reason why i'm saying this is i'm wondering why it broke so quickly, and if lack of power has anything to do with it.
    I've grown a liking to Spellforce so instead of having to restart into the Windows side of my Mac, i just use the Virtualbox Virtual OS i already have set up from when i used to work from home and have to use certain software on windows because Wine just couldn't cut it (and lets face it, Mission Control is awesome, then you go on Windows and everything just seems to cluttered). So i read the default specs for the game on Steam (2GB) so i give Virtualbox 2GB, but this was a MAHOOSIVE mistake, because as soon as i clicked start, it's been a down hill spiral.
    The computer immediately started lagging, to the point where the laptop was actually unusable, so i force restarted it by pressing down the power button for 5 seconds and i let it restart. After it booted, everything seemed fine (i expected nothing else) so i decided to only give it 1GB of RAM, and just turn down the settings to the lowest possible (which is something i've had to do with World of Warcraft recently. It used to be able to run on Ultra when i first got the laptop, now it struggles on low and if i have a browser up at the same time). Again, big mistake, it lagged to unusability. So i restart again, but this time it takes 5 minutes to boot, and once booted everything is so slow, so i decide to re-install the OS, so i get my flash drive and spend the next hour moving things over from my user folder because when i would try to move a folder that had 5+ files or something that was 100MB or larger, it would error out saying a certain file couldn't be read or written, and would cancel and remove everything else that was transfering at the time.
    So i restart but boot into the recovery option, and do a refresh the OS, and i let it download and install. I was surprised to see when it had all completed that it still had all my files, but it still ran slow, not as slow as before but definitely not as good as before, i would estimate at quatre the performance. So i assume that Virtualbox must have editted some system setting and my Mac thinks i only have 2GBs of RAM and not 4GB, so i search on how to reset the bootloader, and i was tried the alt + cmd + r + p, but after that when it booted, it came to the wallpaper but i was getting these popups that Finder had unexpectedly quit, so i click Okay a few times, they keep coming back up, so i look at the details and it says that the app had failed 500+ times before.
    So i put my Snow Leopard disk in, use Disk Utility and use erase on my Mac OS partition, then i re-install Snow Leopard, then i download and install Mountain Lion again, but the snails pace remains. I do alittle more research and someone suggested modifying the partition size by a few gigs or so to re-write it and reset certain variables attached, didn't work, even after a reboot.
    So yesterday i just put the Snow Leopard disk in, and i remove both partitons (Mac and Windows) and i make one partition. I install Snow Leopard and then Moutain Lion, and so far it appears that everything it back up to speed... however, i've been keeping a keen eye on Activity Moniter and "top" in Terminal, and my CPU usage and RAM usage are always relatively low. I always seem to have 1GB-2GB RAM free, and my Idle CPU always seems to be above 80%-90% but i'm getting these weird lag spikes. I notice it most when i try installing World of Warcraft again, the download speed averages around 3MB/s (my ISP is Virigin Media and i get 60Mbs/s fibre optic so i know it's not my connection failing) and then the app seems to freeze (stops refreshing the average speed, and then about 5-10 seconds later, it starts refreshing again but it's at 12-50KB/s. This also seems to happen a lot when i use web browsers.
    I have noticed something new, literally only about 30 minutes before i started writing this. There is a noise that happens every 2-4 seconds, it's pretty regular, it sounds like a grasshopper, or other chirping bug/insect inside my laptop. It sounds like metal scraping against metal, which is worrying. It's coming from the right hand side of the Magic Track Pad, which is where i believe the Hard Drive is. I've looked online and this seems to be a sign that the harddrive is dying.

    Yeah, the problem has been solved.
    Unfortunately, the solution is buying a new storage device.
    So if you're having these issues, i tried almost everything consumer possible, that's free anyway, and the hard drive was just too faulty to work properly. So backup all your stuff whilst you still can.
    I bought an SSD for around £80, only 120 gigs of storage, but i have iTunes Match so i don't need to have my films and music downloaded.
    If you're very mobile with your laptop, then i suggest getting an SSD. Lugging about a laptop with a storage device with moving parts is very very risky.
    As soon as i got a new storage device, everything was back to normal. It was like it was new again.
    Anyway, sorry i can't give you a free solution, but it's the only solution i got.

  • 15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

    Hello All,
    I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
    I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
    I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
    I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
    My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
    Could this be a hard drive issue?
    Has anyone had similar symptoms and how was it resolved?
    Does anyone know what I can do to alleviate this issue?
    I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
    Thank you so much for your input!
    -Christina C.

    Problem description:
    The Hard Disk is failing.
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 7:59:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:3:43
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      HDV4 (disk0s2) /  [Startup]: 749.30 GB (712.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
    Launch Daemons: ℹ️
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [invalid?] com.perion.searchprotectd.plist Support
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.jdibackup.ZipCloud.autostart.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      Default Browser: Version: 537 - SDK 10.9
    User Internet Plug-ins: ℹ️
      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
      Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
      Avast Online Security
      Trovi Search for Safari
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds
          7% WindowServer
          1% loginwindow
          1% fontd
          1% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB com.avast.daemon
      86 MB Google Chrome
      52 MB Finder
      52 MB WindowServer
      41 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      13.45 GB Free RAM
      1.34 GB Active RAM
      944 MB Inactive RAM
      1.43 GB Wired RAM
      1.11 GB Page-ins
      0 B Page-outs

  • MacBook Pro 17" Early 2011 Model: Auto Shutdown/Restart Problem

    Hey guys!
    This is my first time to sign in, join the community, and ask a question or create a discussion. FYI, I really have little knowledge on tech stuff so please bear with me. Here's my problem, and I hope you can give out your suggestions:
    I have a MacBook Pro 17" Early 2011 Model which I have upgraded to OS X Mountain Lion.
    A month or two ago, it had started shutting down or restarting at random times. As time passed, this problem became more frequent.
    I finally decided to have it checked at Digital Hub, a licensed Apple distributor. After almost a week, they've finally diagnosed that the problem is with my battery. I got my MacBook pro back around 2 (two) weeks ago, and ever since then I had to use an outlet in order for it and myself to work properly. Right now, I'm still saving up to purchase new batteries.
    Recently, however, I've noticed that my MacBook Pro auto restarts even when plugged. Take note, RESTART and no longer shutting down completely. Upon further trials, I've finally concluded that it does so only during the use of heavy programs such as Diablo 3, Final Cut Pro X, and when rendering with iMovie. I have yet to try with Adobe products, particularly with Lightroom and Photoshop, and see if it does the same. But more or less, that's what I've noticed so far.
    Given that I still haven't purchased the battery yet, I know it's still vague to know the real probelm/solution. But with the given situations, what are you views on this matter? Please let me know. It'd be of great help. Thank you and I hope to hear from you soon!
    Brent Hughldridge A. Chua
    Multimedia Arts Student
    Philippines
    (Note, I'm a starting out Multimedia Arts Student and photographer. I have little knowledge of the industry for now, but I'm willing to learn. So please forgive me if I don't understand your suggestions at once if they are very in depth or technical.)

    Thanks for taking so much time in helping me.
    Just an update:
    2 loops/passes done - no errors.
    Called up Digital Hub and talked to the technician, he says there are 3 possible problems:
    1. Battery (which is still inside the laptop) may cause some disturbances with the electric current
    2. Software related - most likely re-formatting may be needed
    3. Video card may have failed, which means complete change of the logic board ----> worst case
    I'm crossing my fingers that it's either of the first two.

  • My Macbook Pro (15" early 2011) got blue screen every i normally booted it. It only can enter the OS when it's in safe boot. Solution please.

    My Macbook Pro (15" early 2011, Mountain Lion, but after reinstall i change it to snow leo) got blue screen every i normally booted it. It enter the OS only when it's in safe boot.
    I've tried any solution that i got from the internet, such as:
    -Reinstalling the OS X (normal install & clean install)
    -Reset PRAM and SMC
    -Repair Disk Permissions and Repair Disk from Disk Utility (the result is OK. There's no problem)
    -Repair Disk Permissions manually (with Command + S at the beginning of booting)
    -Checking Hardware from Application Installer DVD (result is OK)
    -Checking from Mac Resource Inspector/MRI (result OK)
    -Booting from Recovery Disk is same problem, blue screen
    All of that solution is not working. My Macbook still got light blue screen and sometimes blue screen with lines after apple logo and spinning wheel is shown.
    HDD is in good condition because when it's checked on the other macbook it can be booted. But if you must know, other HDD can't be booted when its plugged to my macbook (blue screen again). If i do safe booting, it works but can't play video and music also photobooth. I got confused with this case.
    Any solution or comment? Thank you very much by the way

    Hi. I'm not trying to rush things, you may have a different problem, but your issue looks quite familiar to me. I recently had a problem with the discrete graphics card (the Radeon GPU) due to overheating, all because a faulty application of the thermal compound in the factory.
    In my case, the problem started slowly and intermittently, a few days after a gaming session (Quake 3) of about three hours (at the moment, I didn't realized that could be linked to the problem).
    This issue is being actively discussed in another threads in this forum, but so far there's enough evidence that it's been causing similar problems for 2011 MBPs owners: screen corruption, black/blue screens, and in some cases, a total inability to boot. Some of the threads I'm talking about:
    https://discussions.apple.com/message/13150366#13150366
    https://discussions.apple.com/message/21110132#21110132
    So far, and since the problem seems to affect only the discrete GPU (that's why you can boot in safe mode) a possible solution is to disable it by removing some extensions which prevent OS X from loading the Radeon drivers. This post describing the process (there are different files involved depending of your GPU version, so make sure you are moving the right ones):
    https://discussions.apple.com/message/22521574#22521574
    In the case your discrete GPU survived and is not permanently damaged, I personally had success by changing the thermal compound myself, which completely fixed the problem (at least for now). I've posted about it here:
    https://discussions.apple.com/message/22630561#22630561
    I hope you can find a solution, believe me I know the feeling when you see your expensive machine turning into a brick and it *****.
    Good luck!

  • I am looking at a MacBook pro 17 early 2011 with water damage that doesn't turn on. Now t would have a voided warranty wondered if anyone knew how much apple would charge to fix. If its worth fixing?

    I am looking at a MacBook pro 17 early 2011 with water damage that doesn't turn on. Now t would have a voided warranty wondered if anyone knew how much apple would charge to fix. If its worth fixing?

    It mostly depends on the damage that was done (the LCD, keyboard, etc) but yours does not turn on so I am assuming it was fully submerged and completely damaged. Therefore, I would think your warranty is most definitely void.
    When did this happen? How bad was it? Have you taken any measures to get it to dry? You can go online and you can find tips on how to dry it at least a bit so that it is not as bad, it might not get it to work, but it can help you prevent rusting, which would cause further damage thus reducing the probability of getting repaired/replaced. Also, do not try to turn it on unless you have tried to dry it as it will damage it even more (electricity + water = destruction). I would suggest giving this a try, and if it is still not working then it is probably worth a try with Apple, just go in for a consultation in terms of pricing. If they seem too high and/or the warranty is void, then you can opt for after-market products which significantly reduce the repair costs... as you would have nothing to lose anyway in terms of warranty.
    It's $3,000, that pays my rent. Even investing $1,000 would be better than just not giving it a try at all lol.

  • I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) and now my microphone is not working

    I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) 3 days ago, I had a terrible experience as the genious who gave me my solid state disk for safekeeping lost my disk's brackets thus I had to wait 2 more hours until they find one after 10 days of waiting for the repair. I noticed some weird sounds, like somehting is moving with the mac 1-2 times, even if I have no mechanical parts other than the fans, but my real issue at the moment is that my microphone is not working. I can see the mic in the System Info however and in Audio Midi Setup. In the Audio Midi Setup I see that the master chanel is turned off and I can't turn in on. Ch 1 and 2 are on full. I also noticed the first seconds after the comp. boots the blue bar goes to the middle in the System Preferences -> Sound -> Input. Any ideas what to do or try? I do not want to go back to the apple store as it is 50 minutes away from here and I need my laptop as a computer science student. Everything else is working perfectly.

    You need to call both the store that did the repair and Apple directly, warranty service or Apple care, and report this problem with both of them and get a ticket number of some kind (some kind of verification number) that the unit just came back from major service with this problem and that you want it fixed when you can lose the use of it, which is not right now.
    Without doing something like that they could easily say it is damage not covered under the normal warranty.
    God knows what the repair center did and did not do to it while it was there.
    And depending on when you actually bought it the warranty could run out in the mean time.

  • Panic reports on my Macbook Pro 17 (early 2011)???

    In past few weeks I got several panic reports on my new Macbook Pro 17 (early 2011) telling me to restart computer,
    It seems to me that this started after I upgraded to Mac X Lion...
    Does anyone know what can I do to fix this?
    Interval Since Last Panic Report:  33515 sec
    Panics Since Last Report:          2
    Anonymous UUID:                   AC451081-6E8D-4423-9228-C1CCDAC715D9
    Wed Aug 31 09:44:31 2011
    panic(cpu 4 caller 0xffffff80002c268d): Kernel trap at0xffffff7f80d8bcea, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff80a2887d20, CR3:0x0000000000100000, CR4: 0x00000000000606e0
    RAX: 0xffffff8018d04f00, RBX: 0xffffff80143c0005, RCX:0x0000000000000004, RDX: 0xffffff8017d20c09
    RSP: 0xffffff80807a3d90, RBP: 0xffffff80807a3dc0, RSI:0x0000000000000000, RDI: 0xffffff8015e55700
    R8: 0x0000000000000002, R9: 0x0000000000000009, R10: 0x0000000000000000, R11: 0xffffff80002d8240
    R12: 0x0000000000000005, R13: 0xffffff8015a950c0, R14:0xffffff8015ce8c00, R15: 0xffffff8017d20c08
    RFL: 0x0000000000010246, RIP: 0xffffff7f80d8bcea, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff80a2887d20, Error code: 0x0000000000000000, FaultingCPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff80807a3a50 : 0xffffff8000220702
    0xffffff80807a3ad0 : 0xffffff80002c268d
    0xffffff80807a3c70 : 0xffffff80002d7a3d
    0xffffff80807a3c90 : 0xffffff7f80d8bcea
    0xffffff80807a3dc0 : 0xffffff7f80d384cf
    0xffffff80807a3e00 : 0xffffff7f80d38a62
    0xffffff80807a3e10 : 0xffffff7f80d33895
    0xffffff80807a3e40 : 0xffffff7f80d34b87
    0xffffff80807a3e70 : 0xffffff7f80d1fd0a
    0xffffff80807a3eb0 : 0xffffff7f80d14c20
    0xffffff80807a3ee0 : 0xffffff7f80d14bb0
    0xffffff80807a3ef0 : 0xffffff7f80d22959
    0xffffff80807a3f30 : 0xffffff7f80d46911
    0xffffff80807a3f50 : 0xffffff7f80d46c4f
    0xffffff80807a3f70 : 0xffffff7f80d46bf8
    0xffffff80807a3f90 : 0xffffff7f80d469ea
    0xffffff80807a3fb0 : 0xffffff8000820057
          KernelExtensions in backtrace:
            com.apple.iokit.IOBluetoothFamily(2.5f17)[59BAAC04-1157-3050-A24A-B651B53A865E] @0xffffff7f80d13000->0xffffff7f80d85fff
            com.apple.driver.IOBluetoothHIDDriver(2.5f17)[BEACD804-F4F8-3106-AD67-0C3A11C1D 7AD]@0xffffff7f80d86000->0xffffff7f80d96fff
               dependency:com.apple.iokit.IOHIDFamily(1.7.0)[B1357CF2-C9CC-35A8-9841-B1505784C CF5]@0xffffff7f809d9000
               dependency:com.apple.iokit.IOBluetoothFamily(2.5f17)[59BAAC04-1157-3050-A24A-B6 51B53A865E]@0xffffff7f80d13000
    BSD process name corresponding to current thread:kernel_task
    Mac OS version:
    11B26
    Kernel version:
    Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011;root:xnu-1699.22.81~1/RELEASE_X86_64
    Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
    System model name: MacBookPro8,3 (Mac-942459F5819B171B)
    System uptime in nanoseconds: 122129919001
    last loaded kext at 40041397726:com.apple.driver.AppleHWSensor   1.9.4d0(addr 0xffffff7f81cb7000, size 28672)
    loaded kexts:
    com.apple.driver.AppleHWSensor   1.9.4d0
    com.apple.driver.AppleBluetoothMultitouch         66.3
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMCCSControl          1.0.24
    com.apple.driver.AppleTyMCEDriver         1.0.2d2
    com.apple.driver.AppleHDA 2.1.1f12
    com.apple.driver.AppleMikeyDriver           2.1.1f12
    com.apple.driver.AppleIntelHDGraphics    7.0.4
    com.apple.driver.AGPM        100.12.40
    com.apple.driver.AudioAUUC           1.59
    com.apple.kext.ATIFramebuffer      7.0.4
    com.apple.driver.SMCMotionSensor           3.0.1d2
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AudioIPCDriver    1.2.0
    com.apple.driver.AppleSMCLMU     2.0.1d2
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2
    com.apple.driver.AppleMuxControl            3.0.8
    com.apple.driver.AppleLPC  1.5.1
    com.apple.ATIRadeonX3000           7.0.4
    com.apple.driver.AppleBacklight     170.1.9
    com.apple.driver.AppleIntelSNBGraphicsFB          7.0.4
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleUSBTCButtons        220.8
    com.apple.driver.AppleUSBTCKeyEventDriver     220.8
    com.apple.driver.AppleUSBTCKeyboard    220.8
    com.apple.driver.AppleIRController            309
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            32
    com.apple.iokit.SCSITaskUserClient            3.0.0
    com.apple.iokit.IOAHCIBlockStorage           2.0.0
    com.apple.driver.AppleUSBHub      4.4.0
    com.apple.driver.AppleFWOHCI      4.8.6
    com.apple.driver.AirPort.Brcm4331           511.20.10
    com.apple.iokit.AppleBCM5701Ethernet   3.0.6b9
    com.apple.driver.AppleEFINVRAM  1.5.0
    com.apple.driver.AppleAHCIPort     2.1.8
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleUSBEHCI     4.4.0
    com.apple.driver.AppleUSBUHCI     4.4.0
    com.apple.driver.AppleACPIButtons           1.4
    com.apple.driver.AppleRTC  1.4
    com.apple.driver.AppleHPET           1.6
    com.apple.driver.AppleSMBIOS       1.7
    com.apple.driver.AppleACPIEC        1.4
    com.apple.driver.AppleAPIC            1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0
    com.apple.nke.applicationfirewall   3.0.30
    com.apple.security.quarantine        1
    com.apple.driver.AppleIntelCPUPowerManagement        166.0.0
    com.apple.driver.AppleMultitouchDriver   220.62
    com.apple.driver.IOBluetoothHIDDriver    2.5f17
    com.apple.iokit.IOBluetoothSerialManager            2.5f17
    com.apple.iokit.IOSerialFamily         10.0.5
    com.apple.driver.AppleHDAHardwareConfigDriver          2.1.1f12
    com.apple.driver.DspFuncLib          2.1.1f12
    com.apple.driver.AppleAVBAudio    1.0.0d11
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface     80.0
    com.apple.iokit.IOAVBFamily            1.0.0d22
    com.apple.iokit.IOFireWireIP           2.2.3
    com.apple.iokit.IOAudioFamily         1.8.3fc11
    com.apple.kext.OSvKernDSPLib      1.3
    com.apple.driver.AppleHDAController        2.1.1f12
    com.apple.iokit.IOHDAFamily           2.1.1f12
    com.apple.driver.AppleSMC 3.1.1d2
    com.apple.driver.IOPlatformPluginFamily 4.7.0b2
    com.apple.driver.AppleSMBusPCI   1.0.10d0
    com.apple.driver.AppleGraphicsControl     3.0.8
    com.apple.driver.AppleBacklightExpert     1.0.3
    com.apple.iokit.IONDRVSupport      2.3
    com.apple.driver.AppleThunderboltEDMSink       1.1.1
    com.apple.driver.AppleThunderboltEDMSource   1.1.1
    com.apple.kext.ATI6000Controller 7.0.4
    com.apple.kext.ATISupport  7.0.4
    com.apple.iokit.IOGraphicsFamily    2.3
    com.apple.kext.triggers         1.0
    com.apple.driver.AppleFileSystemDriver   13
    com.apple.driver.AppleThunderboltDPOutAdapter         1.3.2
    com.apple.driver.AppleThunderboltDPInAdapter            1.3.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.3.2
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.1.6
    com.apple.driver.BroadcomUSBBluetoothHCIController  2.5f17
    com.apple.driver.AppleUSBBluetoothHCIController         2.5f17
    com.apple.iokit.IOBluetoothFamily  2.5f17
    com.apple.driver.AppleUSBMultitouch       220.23
    com.apple.iokit.IOUSBHIDDriver     4.4.0
    com.apple.driver.AppleUSBMergeNub       4.4.0
    com.apple.driver.AppleUSBComposite        3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.0.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOAHCISerialATAPI 2.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.0.0
    com.apple.driver.AppleThunderboltNHI    1.2.6
    com.apple.iokit.IOThunderboltFamily         1.4.9
    com.apple.iokit.IOUSBUserClient     4.4.0
    com.apple.iokit.IOFireWireFamily    4.4.3
    com.apple.iokit.IO80211Family       400.40
    com.apple.iokit.IOEthernetAVBController  1.0.0d5
    com.apple.iokit.IONetworkingFamily           2.0
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IOUSBFamily            4.4.0
    com.apple.driver.AppleEFIRuntime            1.5.0
    com.apple.iokit.IOHIDFamily            1.7.0
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 165
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages           326
    com.apple.iokit.IOStorageFamily      1.7
    com.apple.driver.AppleKeyStore     28.18
    com.apple.driver.AppleACPIPlatform         1.4
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro8,3, BootROM MBP81.0047.B0E, 4 processors,Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f3
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe,1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000,Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD,0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD,0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme(0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.10)
    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id,0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad,apple_vendor_id, 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id,0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000/ 3

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