MacBook Pro 15" Retina display with distorted graphics.

I have a MacBook Pro 15" Retina display purchased in Nov. 2014.  When surfing the net areas of the screen will sometimes begin to display distorted or blinking graphics.  The distoreded area are usually about 2" high by 3" long of either blinking text or filled many small rectangles of distorted graphics.  I ran diagnostics and no problems found.  Here is a link to a video of the problem.
[URL=http://i1062.photobucket.com/albums/t492/bmwblock/Motorcycle/This%20One2_zps1ywf 85ms.mp4][IMG]http://i1062.photobucket.com/albums/t492/bmwblock/Motorcycle/This% 20One2_zps1ywf85ms.mp4[/IMG][/URL]
Thanks
DC
Message was edited by: dalefromdeatsville

Howdy dalefromdeatsville,
Thanks for using the Apple Support Communities.
To troubleshoot this issue where you're seeing graphical distortion on your Mac's display, please follow the instructions below.
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Cheers,
Alex H.

Similar Messages

  • I have a macbook pro 15" Retina Display with 2.6 ghz and 8gb of ram yet when i try to download a HD movie from itunes it says my computer doesn't support HD?

    i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?

    That would at least partially explain it.
    These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
    Though the applicable tech note has been removed, it stated:
    "If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide."

  • 2013 MacBook Pro 15 retina display with broken screen

    My girlfriend broke my screen on my 15 inch Macbook pro 2013. will the warranty cover the replacement of the screeN. How much will it cost to replace screen

    No, the Apple warranty for Macs does not cover accidental damage.

  • Is NVIDIA GeForce graphics processor in MacBook Pro 15" retina display on motherboard

    Is NVIDIA GeForce graphics processor in MacBook Pro 15" retina display on motherboard? Or is it a separate component?

    It is integrated on the logic board. it is not separate.

  • Macbook Pro w/ Retina Display Issues with Wifi with Bluetooth.

    I have a Macbook Pro with Retina Display, 2.3 Ghz model.  I've noticed that while on wifi, when I use a bluetooth mouse or even turn on bluetooth on my computer, the wifi performance severely decreases for a short period of time.  While using a bluetooth mouse the wifi intermittently fails and I need to shut off wifi and turn it back on to correct the issue.
    Using the ping utility on terminal I have confirmed this in that when bluetooth is turned on, a large number of packets are lost for about ten seconds.
    Has anyone else been experiencing this problem and is this an issue I can correct myself or should I contact Apple?
    Thanks

    I have the same issue with my macbook pro with retina display. I have 2 macbook pros. I never would of thought that a bluetooth signal was interfering with both of them. I had a gateway wireless router that only had 2.4 Ghz 802.11 b/g, which is the same frequency of bluetooth. I know that bluetooth bounces from channel to channel, whereas wifi sticks to one constant channel (normally). I have reinstalled my mac twice, thinking that somehow my drivers were corrupted. This was false becuase everytime I reinstalled it did the same thing, Act fine for 5-10 minutes and randomly the internet connection would freeze up all together for 10-20 seconds. I have also tried contacting apple multiple times and they tried to do a smc and pram reset. They also tried to get rid of my chaches in my computer. It all seemed to be fine, and then when I got off the phone it would act us once more.
         I have read numerous articles to try and fix the situation; one of them was to try change the location of the network and change the MTU size. No help. I called At&T (my internet provider) and got a new router and that did work for a while. But eventually acted up again. The router was still 2.4 GHz 802.11 b/g. I read this article and found out that my Magic Mouse might be causing the issue. Turns out to be true. Everytime I would browser the internet or browse the itunes store and it would freeze, i would immediatly turn the bluetooth off and what do you know, it works!!! This is a huge dissapointment in apple however. It seems to be only a macbook pro w/ retina display issue. My other macbook pro only acts up when i'm using my newer one (something is wrong with the bluetooth and wifi in the retina for the 2.4 ghz frequencies.
         I just got a Airport express, and have not experienced this issue what so ever. This is due to the fact that it is a dual band wireless router. It supports 2.4Ghz and 5 Ghz both at 802.11 a/b/g/n which is a major improvement compared to what I had. I use the 5Ghz frequency and have no issues still.
         This is still an issue however because if I want to go out and use anothers persons wifi, I can't control their frequency. So I will still have this issue.

  • Apple care Model MD012LL/A can be used with MacBook Pro 15" Retina display model MC975TH/A (Model selling in Thailand)?

    Apple care Model MD012LL/A can be used with MacBook Pro 15" Retina display model MC975TH/A (Model selling in Thailand)?

    Why not?

  • Apple care  with MA515LL/A complatible with new MacBook Pro 15" retina display?

    Apple care  with MA515LL/A complatible with new MacBook Pro 15" retina display?

    No. The AppleCare for this MacBook Pro is this

  • What are the Windows Experience Index numbers for Windows 7 running on a MacBook Pro 13 Retina Display?

    I am curious to know what speed those running Windows 7 on a MacBook Pro 13" Retina Display are obtaining.  I am interested in purchasing a MacBook Pro 13" Retina (i7) and will be running Windows 7 frequently since some of my business software only runs under Windows.  I have heard that the best PC is a Mac.  Just wanted to confirm the Windows Experience Index values are for those MacBook Pro users are seeing when running Windows 7.  The Windows 7 Experience Index numbers include one for Processor speed, Memory (RAM) speed, Graphics speed, Gaming graphics speed, and Primary Disk speed.

    Hi - I connected my superdrive but it does not seem to be working - now all I get is a black screen with the prompt - no bootable device; insert boot disk and press any key.
    Any thoughts on this? I put an ISO image on my desktop and also created an image on a USB drive - however it has encryption software on it which did not get overwritten so Im not sure if this is why that won't boot.
    Does anyone know if the Superdrive can't be used?
    My macbook is 3 weeks old - it is all the latest and greatest stuff...

  • How to install Windows 8 on Macbook Pro w/ Retina Display?

    Hi,
    I'm new to Macbook Pro w/ Retina Display. I'm a non-tech guy. Well, I'm familiar with Windows PCs but not familiar with Macbook Pros and OS X.
    Please if you people can step me step by step that how to Install Windows 8 on Macbook Pro w/ Retina Display 15 inch.
    Because recently, Apple released OS X Update 10.8.3 which includes support for Windows 8 in Boot Camp.
    I will be very thankful. Please help!
    Thanks

    Hi Mende1,
    Thanks for the fastest reply. Well, As I said I'm non tech noob on Macbook Pro.
    Well, The Guide is simple but there are few questions which I'm not able to understop still.
    1. How to get the copy of Windows 8? I have bought Windows 8 Ultimate and I have Genuine Key with me but I don't have files.
    2. Secondly, I have Bluetooth Apple Wireless Keyboard and Magic Mouse, Is this compatible with Windows 8?
    Thanks

  • I just brought Macbook pro(without retina display) on 15 june 2013 and since then put it on 6-7 hours of charging but still my macbook pro is not 100% charged. but why? (green light is displayed on the adapter pin)

    i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.

    Hello Shailendras33,
    Congratulations on your new MacBook Pro!  Thank you for providing all the information about what is going on with the charging issue. 
    Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
    When you first connect your power adapter to your MacBook Pro, an indicator light on the
    MagSafe connector starts to glow.  An amber light indicates the battery is charging.  A green light indicates that the battery is fully charged.
    You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
    MacBook Pro User Guide
    http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
    It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting.  I recommend resetting your System Management Controller when something like this is occurring:
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • HT201364 Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machin

    Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
    Brian

    Welcome to Apple Support Communities
    You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
    You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
    Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718

  • DO I need Anti-Virus for my Macbook Pro w/Retina Display?

    I am currently awaiting a MacBook Pro w/Retina Display and I am having an ongoing discussion with some work colleagues, since the Flashback Trojan appeared to infiltrate Mac's back in early 2012... DO I need Anti-Virus.. My argument is no, but everybody elses is yes!
    I would love to see some indepth feedback to send my PC lovers running!
    Thanks in advance.
    Regards,
    Joe

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files. This feature is transparent to the user, but internally Apple calls it "XProtect." The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
    Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
    For more information about Gatekeeper, see this Apple Support article.
    4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "archive extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software are likely to be infected.
    Software of any kind downloaded from a BitTorrent or from a Usenet newsgroup is unsafe.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. No intermediary is acceptable.
    5. Java on the network (not to be confused with JavaScript, to which it's not related) is a weak point in the security of any operating system. If a Java web plugin is not installed, don't install one unless you really need it. If it is installed, you should disable it (not JavaScript) in your web browsers. Few websites have Java content nowadays, so you won’t be missing much. This setting is mandatory in OS X 10.5.8 or earlier, because Java in those obsolete versions has known security flaws that make it unsafe to use on the Internet. The flaws will never be fixed. Regardless of version, experience has shown that Java can never be fully trusted, even if no vulnerabilities are publicly known at the moment.
    Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
    6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, even supposing that they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. Windows malware attachments in email are almost always easy to recognize without computer assistance.
    8. The greatest danger posed by anti-virus software, in my opinion, is its effect on human behavior. When people install such software, which does little or nothing to protect them from emerging threats, they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • My Facetime HD Camera is not working on my MacBook Pro 15" Retina Display.

    I pruchased Macbook Pro 15" Retina Display on 27 Aug, 2012. But the Facetime HD Camera is not wotking. It's black screen when turn on Webcam in Yahoo or Skype. With Facetime, the Facetime Icon just animated but also dimmed after that. For all cases, the Green Led turn on. I have reinstalled OSX Mountain Lion, Resetted SMC ... but still not working. Is there anyone has some issue ? How do I know it's Hardware Failure or just OSX bug ? Please advise? Many thanks

    Try an SMC reset (instruction here). Make sure you read the instructions for the right system, I'm assuming yours would fall under "Resetting the SMC on Mac portables with a battery you should not remove on your own."
    If that doesn't work, the errors you're referencing are usually hardware based. I'd try in another user to make sure it's not an application error (hesitant that this would work as you're saying that the error occurs in multiple apps), but if the SMC doesn't work, I'd recommend making an appointment to get it looked at.

  • What is the factory set password for the administrator for a macbook pro 13" retina display?

    what is the factory set password for the administrator for a macbook pro 13" retina display?

    Welcome to Apple Support Communities
    Macs don't come with a password. You have to set up the password during the initial setup. If you have forgotten your password, follow these steps to reset your password > http://discussions.apple.com/docs/DOC-4101

  • If I buy a new MacBook Pro w/ Retina Display is OSX Mavericks Preinstalled? Or we should pay separately for the OSX Mavericks.

    I was planning to buy a Macbook Pro w/ Retina Display. I was kinda confused if the MacBook Pro has OSX Mavericks pre-installed or we should buy it separately? Pls. Reply ASAP... We will buy it this Christmas Season 2013... Thanks!

    Welcome to Apple Support Communities
    The latest MacBook Pro is only compatible with OS X Mavericks, so it comes with OS X Mavericks. The problem comes with older MacBooks Pro, because they may come with Mountain Lion or OS X Mavericks.
    As OS X Mavericks is already installed, you do not need to do anything to get it. Also, OS X Mavericks is free of charge

Maybe you are looking for

  • How do you determine a process or sessions isolation level.

    We are using COM+ components to issue database statements against an Oracle 8i database. COM+ has a property that allows you to set the isolation level. Is there any tool or query that would allow me to verify the isolation level in use by a session

  • Controlfile corrupted when creating a database - ORA-00202

    Hi Oracle experts, I have two virtual machines, the clusterware installed fine and is accessing shared disks, also ASM is running fine. When I created the database using dbca everything went fine until the very last end, I saw a window indicating tha

  • How to track the Country of origin using the tcode 'MIGO_GR'

    Hi Group, I was trying to run  the tcode 'MIGO_GR' and want to see the field value Country of Origin(HERKR) in the display batch tcode 'MSC3N', but I am not able to see this value. the thing is that, the data comes as Idoc with the batch number, and

  • Ndiswrapper help! [SOLVED]

    Because of the unstable rt61pci module (i lose my connection sometimes), i tried to install the wireless card with ndiswrapper. I follow the wiki: - put ndiswrapper on the modules section of the rc.conf file and blacklist the rt61pci with ! - did ndi

  • Blank maps (me too)

    Hi, my maps don't work in iphoto 09. I have tried all basics (replacing plist, turning firewall off, waiting for a long time, restarting, repaired permissions, etc.) but if I turn information on I don't see a map. I also cannot enter new places (it s