Macbook pro 2.33ghz shuts down still after new battery.
I recently got a new battery for my macbook pro because it was randomly shutting down when not connected to power. The Genius's said the problem was the battery separating from the aluminum or battery warping. Anyway, that didn't seem to fix the problem and I have since had problems with the computer shutting down without warning when not connected to power. So I took it back to the genius's who kept it for 24 hours to run some tests which turned out no useful info. The Genius then suggested a clean install of leopard to see if that would solve the issue. I have since done the clean install of Leopard and still have the shutting down issue. Any idea of what the problem could be? The genius did mention the logic board as one possibility. I think that is like $800-$900. Anyone have any less expensive ideas? I'm not sure it is worth replacing if the problem is the logic board and it costs that much...
Oh yeah, one other symptom: my fans are constantly running at 6000rpm with one or no apps running. Even right now after a restart and just running safari they are running at 6000rpm.
Thanks in advance. Any advise will be greatly appreciated.
You might want to run the Apple Hardware test--the fact that your fans are running all out may indicate that your thermal sensors aren't working or may be disconnected. So you might well get an SNS type error. Run the extended version. If you do get one or more error codes, that would be a more specific indication of what the problem is. It is way too easy to just blame the logic board--best to try some troubleshooting first.
I'm wondering if a malfunction of the thermal sensors might make the Mac think it was too hot and might be shutting it down to prevent it from damaging itself? Maybe that's also why the fans are running so fast? It's just a theory, but the fix should be cheaper than a logic board. And the AHT should be able to find something like this.
Good luck!
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MacBook Pro (Mid-2009) shuts down while running on battery
Hi,
Five months ago, my MacBook Pro 15'' (2.53Ghz) started showing me the message 'Service Battery'. I took it to an Apple Store and I was told that everything is still fine. Nevertheless, for the past 2 months my laptop shuts down while running on battery (with 20% and 40% levels of charge) periodically. This does not happen every time.
Does anyone know if AppleCare covers this failure?
Is there any other way to fix this?
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GeorgeMine does the same thing. May i suggest downloading istat pro to look at the health of your battery.
http://www.apple.com/downloads/dashboard/status/istatpro.html
Also do you calibrate your battery?
http://support.apple.com/kb/HT1490
I had never done that but after 15 months and 450+ cycles I was experiencing the same problem. I am a heavy user of my mbp 15" (2.4Ghz). After calibrating my health in istat which was going between 30-53 % Is holding steady around 65-mid 70% health wise. I have also noticed that my battery icon has gone from service battery to replace now to holding at replace soon for the time being.
I am not sure how many cycles you can get out of one battery but as far as i know 700ish is good. While i wish i was closer to an apple store (3ish hrs or more) i do hope i have helped you. -
Safari kept shutting down and someone suggested trying a safe start to correct issue. All this did was create a new oils sue as my MacBook Pro OS X 10.9.1 system only begins the safe start within lay a small portion of the bar filling and then shuts down. Now I cannot even get back to my regular screen.
artbyval,
what is an “oils sue”?
Have you tried booting into your recovery partition? To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilites menu, from which Disk Utility can be selected. In Disk Utility, select the disk that your MacBook Pro boots from (typically named “Macintosh HD”). Once the disk is selected, press the “Verify Disk” button; if it shows problems, press the “Repair Disk” button. Once the verification/repair is complete, restart normally, to see if you can login as normal. Once you can log in again, see if Safari still has the same problem with shutting down. -
MacBook pro won't shut down only after sync with iTunes?
MacBook pro stays on blue screen with spinning gear when I try to shut down only if I have synced either an iPhone or iPad with iTunes. If i have not synced with iTunes the shut is ok.
Any suggestions would be great :)I had the same problem and just fixed it.
What I did:
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Let the Verify run until it's done
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It's possible you need to restart (holding cmd+r while restarting)
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- reboot
After this the shutdown issue was gone!
Hope this solves your problem as well. -
MacBook pro (late 2008) shutting down even without the battery
Hello
I have a MacBook pro late 2008 model, recently it started to randomly shut down.
I have tried the following
- Reseting Pram
- Reseting the SMC
- Recalibrating the battery
- New hard drive
- Returned to original RAM (from 4 to 2Gb)
- Removed the battery and run with the MagSafe only
- Downloaded a fan control program to run it at max and verify if this was not a heating issue (although this also happens right after starting the laptop)
Does anyone have any suggestions? I'm already loosing hope on my Mac :(
Thanks for any help that you could provideHi V,
Even though the symptoms don't match up exactly, you may have the NVIDIA issue. First, go to System Profiler > Hardware > Graphics/Displays and see if you have the GeForce 8600M GT GPU. This is the GPU covered under the free repair program. While there, also look at PCIe Lane Width. If it says anything other than x16, the GPU has issues (but this is only one potential symptom). If you have the 8600 GPU, bring the MBP to an Apple Store or AASP for free testing. If Apple's free test confirms the issue, repair is free. Read all about it here: http://support.apple.com/kb/TS2377
Also, whether you have the 8600 or not, you should run all the updates in Software Update. -
After updating my software from snow leapord to mountain lion my MacBook Pro suddenly keeps shutting down without any reason no warning suddenly just restarts... Can someone hel
Note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.
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After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?
Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm -
HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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MacBook Pro will not shut down properly
MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.
If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful. -
My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?
Troubleshooting: My computer won't turn on
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
My macbook pro (late 2008) shuts down but battery is at 25-30%
My macbook pro (late 2008) shuts down but battery is at 25-30% and I don't get a low power warning box before this happens. This only happens when the power chord is not connected, and it restarts with no problems once I put the power chord in. Does this mean I need a new battery, or is it an indication of something else? Using osx 10.5.8
Mine is Unibody 15" MBP late 2008, with the exact problem as yours. It can be a sudden shut down at 25-32%, or, after upgrading to OS 10.7.2, can be hang all of sudden on battery power.
Condition on, "Replace Soon". From 4.5 - 6 hours when new, goes down to 1 - 2 hours on discrete graphics.
But after 'abusing' it for the first year in the heat of Jakarta's climate in a non AC room when doing a video editing, before moving back to a comfort AC room at home sweet home, the battery performance is still top notch comparing to other kind than Apple. Also, it caused me to replace the right fan, after a lot of hard work on that first year. Oh, and by the way, I regularly done the battery calibration, at least once or twice between 3-6 months.
Here's also an useful link about battery I found on the internet:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batterie s
My battery condition:
Battery Information:
Model Information:
Serial Number: 6N8389BD13EB
Manufacturer: SMP
Device Name: bq20z951
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 100
Charge Information:
Charge Remaining (mAh): 2192
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 2716
Health Information:
Cycle Count: 616
Condition: Replace Soon
Battery Installed: Yes
Amperage (mA): 254
Voltage (mV): 12392
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x0063ac36
Charging: Yes
Got the battery replacement today. Hopefully it will last for at least 3 years like it predecessor. -
Macbook pro will not shut down. Will someone help me?
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Have you attempted holding down the physical power for 10 seconds.
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MacBook Pro will not shut down correctly
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When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?
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Macbook Pro won't shut down or restart under Lion.
After installing Lion, my i5 Macbook Pro will not shut down or restart. The shutdown starts and then hag=ngs with a grey screen and a spinning process indicator. Thoughts?
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Called Apple, they have no clue.
Buy a PC. At least Microsoft admit problems and offer solutions. -
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my MacBook pro 17'' suddenly shut down with a blink like if you pulled he plug on a old TV. What could course this?
You can try running these tests.
Apple Hardware Test doesn't catch everything, so even if it doesn't find a problem, you could have one.
Apple Hardware Test
Memory Test
Memory Test (2)
This is an older article. This refers to startup, but other discussions have seen it appear as you did.
https://support.apple.com/kb/HT1547
If the computer is still under warranty, you might want to get it checked.
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