Macbook pro 2013 shut down after 5 minutes unusing

Hi,
After few minutes of unused my Mac shut off .....
I try to set all thing in ''Preferences system'' desk and energy saving set to one hour, but still close after few minutes
I am a new MAC user then....
André

Hello André,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

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    0xffffff80f75f3e30 : 0xffffff800621d636
    0xffffff80f75f3ea0 : 0xffffff7f87ff1f7d
    0xffffff80f75f3ee0 : 0xffffff7f87ff45ff
    0xffffff80f75f3f00 : 0xffffff8006653a7b
    0xffffff80f75f3f60 : 0xffffff800623e26e
    0xffffff80f75f3fb0 : 0xffffff80062b3257
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f87fe7000->0xffffff7f87ff9fff
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f87fe2000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86875000
                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f87fce000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f867f3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86de6000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86da3000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x0000000006000000
    Kernel text base: 0xffffff8006200000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 345185490814
    last loaded kext at 34183106720: com.apple.iokit.IOBluetoothSerialManager 4.1.7f2 (addr 0xffffff7f86eb3000, size 57344)
    last unloaded kext at 267035468590: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f86b4d000, size 65536)
    loaded kexts:
    com.AmbrosiaSW.AudioSupport 4.1.2
    com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.13.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleUpstreamUserClient 3.5.12
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 8.1.6
    com.apple.driver.AppleHDA 2.4.7fc4
    com.apple.driver.AppleIntelHD3000Graphics 8.1.6
    com.apple.AMDRadeonAccelerator 1.0.8
    com.apple.driver.AppleMikeyDriver 2.4.7fc4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleSMBusPCI 1.0.11d1
    com.apple.driver.AppleIntelSNBGraphicsFB 8.1.6
    com.apple.driver.ApplePolicyControl 3.4.5
    com.apple.driver.SMCMotionSensor 3.0.3d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleMuxControl 3.4.5
    com.apple.driver.AppleLPC 1.6.3
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.driver.AppleIRController 320.15
    com.apple.iokit.SCSITaskUserClient 3.5.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.3.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.AppleUSBHub 635.4.0
    com.apple.driver.AppleSDXC 1.4.3
    com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
    com.apple.driver.AirPort.Brcm4331 615.20.17
    com.apple.driver.AppleFWOHCI 4.9.9
    com.apple.driver.AppleAHCIPort 2.6.6
    com.apple.driver.AppleUSBEHCI 621.4.6
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.8
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.8
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2.1
    com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.4.7fc4
    com.apple.iokit.IOAcceleratorFamily 74.15
    com.apple.iokit.IOSurface 86.0.4
    com.apple.iokit.IOBluetoothFamily 4.1.7f2
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOAudioFamily 1.9.2fc7
    com.apple.kext.OSvKernDSPLib 1.12
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMC 3.1.5d4
    com.apple.driver.AppleGraphicsControl 3.4.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.7
    com.apple.kext.AMD6000Controller 8.1.6
    com.apple.kext.AMDSupport 8.1.6
    com.apple.driver.AppleHDAController 2.4.7fc4
    com.apple.iokit.IOGraphicsFamily 2.3.7
    com.apple.iokit.IOHDAFamily 2.4.7fc4
    com.apple.driver.IOPlatformPluginFamily 5.4.1d13
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 623.4.0
    com.apple.driver.AppleUSBMergeNub 621.4.6
    com.apple.driver.AppleUSBComposite 621.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
    com.apple.driver.AppleThunderboltNHI 1.9.2
    com.apple.iokit.IOThunderboltFamily 2.7.7
    com.apple.iokit.IOUSBUserClient 630.4.4
    com.apple.iokit.IOEthernetAVBController 1.0.2b1
    com.apple.iokit.IO80211Family 530.5
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.5.1
    com.apple.iokit.IOUSBFamily 635.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 345
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.8
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    1. Reset the System Management Controller (SMC).
    2. If there's no change, see below.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Since I've loaded the creative cloud my MacBook Pro keeps shutting down.  Need suggestions.

    SInce I loaded the creative cloud software my MacBook Pro keeps shutting down. Is there a reason for this?

    There is not one specific program that it shuts down in, random shut downs and I could be in an Adobe application or another program. It may be be a coincidence, but my shut downs seems to have started after I installed Adobe's Creative Cloud.  Apple now has my laptop exploring what may be causing my issues. Their first reaction was that it could be some sort of software conflict.  I'm waiting on their diagnosis. 

  • My MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal.  Anyone have this issue before

    MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal.  Anyone have this issue before?  I've only had this for about 3mos.  I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.

    Hi S,
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  • My MacBook Pro recently shut down on me all of a sudden. When I restarted it, it popped up with a gray box with 'OS X Utilities,' then listed various options such as 1. restore from time machine backup, 2. reinstall OS X, etc. what do I do now?

    My MacBook Pro recently shut down on me all of a sudden. When I restarted it, it popped up with a gray box with 'OS X Utilities,' then listed various options such as 1. restore from time machine backup, 2. reinstall OS X, 3. get help online and 4. disk utility. what do I do now? I have not backed up to Time Machine in a few days, so I'm not sure I should restore from time machine backup, is there something else I can do? Help!

    Guitar21,
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