MacBook Pro continues to reboot then shows main screen with flickering green and white lines then restarts again what the heck is wrong with it?!

MacBook Pro continues to reboot then shows main screen with flickering green and white lines then restarts again what the heck is wrong with it?!

Sorry we can't assist with that, you'll have to take it to Apple.
If it's not worth fixing then you may be interested in this User tip
My computer is not working, is my personal data lost?

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    well it turned out it wasn't the computer, the charger that i had when i received my repaired laptop had been shorted out somehow when i plugged into the laptop before i had it repaired, so apple gave me another charger and it's all good now

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  • Hi guys. I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.  I don't think I can

    Hi guys.
    I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
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    What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).

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    Ever since I installed Mavericks my MacBook Pro keeps crashing/rebooting.  It's an early 2012 model machine, and until now has given me no problems at all (except for some odd SafariDAVClient thing that keeps hogging my  memory and I have to force close periodically).  
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    THANK YOU for any help someone might be able to offer!
    Here is my most recent "panic" log:
    ue Jan 28 13:28:37 2014
    panic(cpu 3 caller 0xffffff80220dc19e): Kernel trap at 0xffffff7fa2c8192c, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x0000000024514000, CR4: 0x00000000000606e0
    RAX: 0x000038250c8b4865, RBX: 0xffffff8033589e00, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
    RSP: 0xffffff80a1a238f0, RBP: 0xffffff80a1a23930, RSI: 0x0000000000000050, RDI: 0xffffff80220f36a0
    R8:  0x000000000000006f, R9:  0x0000000000000000, R10: 0x000000000012006f, R11: 0x0000000000070000
    R12: 0xffffff80220f36a0, R13: 0x000000000000001f, R14: 0x0000000080000000, R15: 0x000000000000000a
    RFL: 0x0000000000010286, RIP: 0xffffff7fa2c8192c, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff80a1a23580 : 0xffffff8022022f69
    0xffffff80a1a23600 : 0xffffff80220dc19e
    0xffffff80a1a237d0 : 0xffffff80220f3606
    0xffffff80a1a237f0 : 0xffffff7fa2c8192c
    0xffffff80a1a23930 : 0xffffff7fa2c7f1ae
    0xffffff80a1a23990 : 0xffffff7fa3ea83a5
    0xffffff80a1a23a00 : 0xffffff7fa2c86265
    0xffffff80a1a23a80 : 0xffffff7fa2c89289
    0xffffff80a1a23b00 : 0xffffff7fa2c88710
    0xffffff80a1a23b50 : 0xffffff7fa2c87c75
    0xffffff80a1a23b90 : 0xffffff7fa2c86900
    0xffffff80a1a23bd0 : 0xffffff7fa2c778a0
    0xffffff80a1a23c10 : 0xffffff7fa2c6d0fe
    0xffffff80a1a23c60 : 0xffffff7fa2c70d54
    0xffffff80a1a23cb0 : 0xffffff7fa2c6fa38
    0xffffff80a1a23e00 : 0xffffff7fa2c62176
    0xffffff80a1a23e90 : 0xffffff7fa2c60c8d
    0xffffff80a1a23ed0 : 0xffffff7fa2ce4b07
    0xffffff80a1a23f00 : 0xffffff7fa2ce287a
    0xffffff80a1a23f20 : 0xffffff802204a15a
    0xffffff80a1a23fb0 : 0xffffff80220d6aa7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7fa2c5c000->0xffffff7fa2ccdfff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7fa2c51000
             com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0 xffffff7fa2ce1000->0xffffff7fa2ce9fff
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa2c5c000
                dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7fa2615000
             com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xfff fff7fa3ea7000->0xffffff7fa3eaafff
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa2c5c000
    BSD process name corresponding to current thread: kernel_task
    Mac OS ver

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • MacBook Pro won't reboot.  Get spinning circle even after hard drive replaced at Apple Store

    MacBook Pro won't reboot.  Have to reinstall OSX each time I shut down in order to get it to start up.  What could be wrong?  I had the hard drive replaced already.

    You shouldn't be using the disc at all. I thought I had made that clear. Boot from your recovery partition and run Disc Utility. If you get the same result -- the internal drive can't be repaired -- then you should consider replacing it. No storage device can be trusted, in my opinion, after throwing an error like that. But whether you choose to replace it or erase it, you have to get the data out first.
    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
    1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.
    How to use and troubleshoot FireWire target disk mode
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • Im trying to install windows 7 in on my macbook pro, i thought it just install like intel based PC, so i use windows 7 DVD, i format the harddisk, and installation failed. When i reboot, OS X is missing, because i've format my harddisk. So what should ido

    Im trying to install windows 7 in on my macbook pro, i thought it just install like intel based PC, so i use windows 7 DVD, i format the harddisk, and installation failed. When i reboot, OS X is missing, because i've format my harddisk. So what should i do to make my MBP is with windows 7

    Thanks for all of your help!  Big time!
    Guys, I been in the business working on PC and MAC for years. So I am not green at this, I was looking for some kind of option to get past the boot loader..  Which is failing. 
    I know how to boot into these modes.. Done tons of research before posting and couldn't find anything.
    It will not go into  Internet Recovery, or any thing else.  I hear the sound .. then that is it.. I get nothing else..
    I have tried clearing the NVRAM which is Option + Command + P + R
    Still nothing..
    So I thought I would try here to see if maybe there was some trick out there someone might know of that would work.
    What else guys?  I am hitting th keys right..

  • After updating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot.  Why?  What can I do about it?

    After upating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot.  Why?  What can I do about it?

    I ended up having to visit an Apple Store.  They claimed that the update must have aggravated an already corrupted hard disk drive.  The solution was to wipe my hard disk (fortunately I had recently backed up on Time Machine).  The "Genius" also claimed this was the first time he had come across the problem.  Although he was clearly able to diagnose it straightaway, and the next person he saw had exactly the same problem with his Mac, and I saw an awful lot of customers queuing up with their Macs and iMacs looking very suspiciously like they all had the same problem!  So clearly Apple know what the problem is but as usual treat customers as if they're idiots in order to cover up the problem.  But at least the problem is now solved (although having to take at trip out and wait in a queue at an Apple store, and then restoring from backups is a painstaking inconvenience I could well have done without).  All I can suggest is that you might as well take it in.  None of the "solutions" on the Forum are remotely on the ball, and all Apple "Geniuses" have clearly been told what the problem is and how to fix it.  Good luck!

  • MacBook Pro doesn't reboot on Yosemite

    Hello!
    I upgraded my MacBook Pro (2009) to Yosemite few days ago. Everything was working fine but today, I rebooted my computer and after the loading, I get this page and then nothing happen.
    Please, anyone could help me ?
    Thank you very much,
    Valentin

    Hi Valentin,
    Thanks for visiting Apple Support Communities.
    It looks like your computer is only starting up to the prohibitory sign (circle and slash), and I know this may be worrying.
    There are several steps that may help your Mac start up normally that are found in Mac OS X: Gray screen appears during startup.
    For example, try these steps first:
    Disconnect, test peripheral devices and network cables
    Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable.
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).
    Disconnect any Ethernet cables.
    Start up your Mac.
    If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue. Connect one device, then restart your Mac to test for the issue. Repeat the process until you locate the device at issue. Make sure the device is powered if it needs to be to operate correctly. Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Try a different cable with the device if possible (such as a different USB or FireWire cable).
    Note: If you have multiple peripheral devices and the issue only occurs when they are all connected, but not when each device is the only peripheral connected, see the Additional Information section below.
    If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead. Try starting with no keyboard and mouse connected, then connect them after start up. Also, try a different USB port on your Mac.
    If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected).
    Perform a Safe Boot
    Simply performing a Safe Boot may resolve this issue.
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
    Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
    If your Mac starts up as expected, immediately try restarting.
    If the Safe Boot does not work, or the restart after a successful Safe Boot does not work, go to the next section.
    Reset the NVRAM / PRAM
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Reset the NVRAM / PRAM.
    If the gray screen issue persists, go to the next section.
    All the best,
    Jeremy

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    Bought a TCL Roku TV. Connection with Macbook Pro through HDMI will not show display on TV. Have tried various options with no success. Suggestions/solutions?

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  • My early 2011 Macbook Pro on start up has wifi, but drops it soon after and never comes back, AHT shows nothing wrong. Multiple wifi's tried and same on all.

    My early 2011 Macbook Pro on start up has wifi, but drops it soon after and never comes back, AHT shows nothing wrong. Multiple wifi's tried and same on all.  I have also re-installed OSX from scratch and still happens.

    I have the same problem. I have a white macbook 2010, with mavericks os. I just found my mac not powering on and then I tried to run it on safe mode by holding the shift button but it will turn off seconds after I let go of the shift button. I am able to access the desktop and use it while holding the shift button the whole time. It's a bit slower than before but I figured maybe it's because of holding down shift button.
    I went to the Apple Store to have them look at my mac and I was told it's a failed hard disk. I wasn't told why he was able to conclude that a failed hard disk is causing the problem, I was just told to get a replacement. But the thing is when I ran Disk Utility it says, "disk appears to be okay." So I also feel like it's possible it's not a hard disk issue because it's also the first time it happened. My mac was working perfectly fine before all this.
    Do you know anything else that could cause this problem? Were you able to find out what's wrong?
    Thanks.

  • My MacBook pro continues to be very slow after downloading Yosemite. It keeps referring to MacBook Pro (2). It's like there are two version running side by side. Any ideas?

    My MacBook pro continues to be very slow after downloading Yosemite. It keeps referring to MacBook Pro (2). It's like there are two version running side by side. Any ideas?
    It is now running Yosemite 10.10.1. I seem to have plenty of memory but the machine still runs slower than before installing Yosemite. Excel has a very noticeable lag when opening and loading files.

    Hi,
    Thanks for the reply. I ran through the various steps as suggested including resetting the SMC.
    I would say that there was about a 10% improvement. Although one of the icons still bounced for the count of 40
    I'm still wondering why from the About this Mac, then System Report. it refers to my name MacBook Pro (2).
    All the various problems seem to have started with the upgrade to Yosemite.

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