MacBook Pro Crashes after Installing Snow Leopard

I just installed Snow Leopard on my macbook pro that I've had for 5 years and ever since every app that I open crashes upon opening it. If it does not crash, it'll open the application but render it completely inoperable. The computer also loses mousetrack and keyboard abilities. This happens every time I restart my computer. My computer is also no longer under warranty and cannot run without power cord. Nothing seems to be working correctly since the update. Time to start looking at a new computer? Easy fix? Any suggestions are much appreciated. Thank you much.

J-UST-91,
which version of Mac OS X was installed on your MacBook Pro before you’d installed Snow Leopard? Was it working flawlessly under the older version? Do you make a backup of your disk just before installing Snow Leopard?

Similar Messages

Strange behaviors on MacBook Pro before & after installing Snow Leopard

I am not sure if this is even a Snow Leopard issue. We have a MacBook Pro that up until recently had been running Tiger. A problem developed whereby we could not access the iTunes store. A message that the store was "not available at this time" came up repeatedly while at the same time another computer was able to make connections with it. In addition, when Firefox was opened, a prompt appeared to drag the Firefox icon to the applications folder. Even after this was done, the same prompt would appear during subsequent sessions.
We updated the OS to Snow Leopard, and the iTunes store problem was resolved. However, there are some other unusual things going on with other applications.
1. When Photobooth is opened, we get this message: "There is no connected camera."
2. When we open any of the Office applications, we are greeted with: "To open Microsoft Word (or Excel, PowerPoint, etc.), you need to install Rosetta."
3. The above-described issue with Firefox still occurs frequently. Even though Firefox is located in the Applications folder, there is now a volume named Firefox on the desktop. We can't get rid of it.
We don't know for sure if the Photobooth and Office issues were present right before the Snow Leopard installation, but they had worked properly in the past.
One thing we did do is a verify and repair of permissions. There were MANY that needed to be repaired.
In addition, right around the time SL was installed, the computer was frequently shutting off without warning. The mouse was also operating erratically. It was found that the battery needed to be replaced, as the existing one was expanding and was actually disrupting the operation of the mouse pad. Could this battery have been the source of these problems?
What are the next steps we should take?

I suppose your expanding battery problem could have caused some or all of these problems, but most of them sound like software issues.
If I were you I'd try a few things:
1. boot from your snow leopard install disk and repair your startup disk with disk utility.
2. repeat the repairs until no repairs are reported (the toilet paper principle).
3. repair permissions again.
4. if the problems persist, trash the preferences files for the misbehaving apps.
5. if the problems persist, delete the misbehaving apps and reinstall them.
6. it the shutoffs persist, try a PMU reset.
7. a PRAM reset would probably be a good idea too.
8. if none of that works, archive and reinstall.
there is a freeware utility called applejack that will also do most of this.
Details on all of these will be readily available with a google search.

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
What is the situation of your Mac now? In hat way did it crash? A hardware problem with the drive? Does the system not start properly? Does iPhoto not launch? Do you still have the iPhoto Library on your mac or a backup, so we could try to rescue the photos there?
What versions of iPhoto are on your iPhone and your Mac?
however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
On the iPhone you cannot access the "package contents" - IOS hides the file system from the users. To restore photos from your phone share all iPhoto photos to your Camera Roll, that are not already in the Camera Roll, and then connect the iPhone via USB and import the Camera Roll to iPhoto or Image Capture. Or use any of the other sharing methods described on thos manual page: see: Ways to share photos http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e
To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie

Why have my plug ins crashed after installing snow leopard ?

After installing snow leopards i now receive a messages saying my plug ins are disabled and shockwave crashed???

All plugins or just flash player plugin? If the latter download from the adobe download page and reinsitall. Current version is 11.2.202.235.
Also, did you check software update and install all the available snow leopard updates?

Macbook Pro won't install Snow Leopard

I am having trouble installing Snow Leopard on my Macbook Pro. I currently have Leopard 10.5.8 installed. I contacted Apple after my first issue. The tech support person decided I had a bad DVD & sent me a new copy, but the issue remains the same. When I try to upgrade I get as far as approving the user agreement and then the installation screen disappears. I tried installing using the DVD as the start-up as recommended in the installation instructions. When I do this I get as far as selecting the destination, but the hard drive has the yellow triangle with the exclamation point and says Mac OS 10 can't start from here. I have used the Disk Utility & Disk First Aid to check my hard drive & it checks out ok. Any ideas what I should do?

You could try doing what I call a repair install of Leo--installing Leo over Leo via upgrade. It is possible that you can reinstall Leo this way, and your problem will be fixed, even though you can't install Sno (yet). Also, you could try the Leo install from your desktop rather than having started to the DVD. I can't assess the probability that using this technique will solve your problem. I think it definitely is less than 50%. And, I emphasize that you may not even be able to do the repair install.
Message was edited by: donv (The Ghost)

MacBook running slow after installing Snow Leopard

I have 1 Gb of memory & MacBook is running slow after I installed Snow Leopard. Would it help to add more memory?

R C-R wrote:
No, inactive memory is just that: memory not actively used by anything. Paged out memory is a chunk of memory that has been swapped out to the hard drive. It must be paged back into memory if its contents are needed for anything. "Paged" refers to the amount of memory swapped in & out at a time, since the OS does this in units of memory called "pages."
This is the simplified, executive summary version. For all the gory details, see Mac Dev Center: Memory Usage Performance Guidelines: Memory Management in Mac OS X.
Thanks much. I know that it is not being used by anything currently. But, does it contain what I mentioned above, or is there a better description for what is in inactive memory? And, were does it go when replaced by something else? Paged to swapfiles?
Edit: Go to go now. Will check in later. And, I will read the memory link provided.
Message was edited by: donv (The Ghost)

Iworks crashing after installing Snow Leopard

All iworks applications are crashing immediately I try to open any one. This has started aster I upgraded OS to Snow Leopard. I have MacBook Pro 2.8GHz machine.
Please Help!!

I have removed corrupted font "SATLUJ" and its working fine now.
At least it's a pretty rare font for most systems. Probably not something I'll remember, but I will check for font damage or corruption if this iWork question comes up again.
Thanks for the followup

MacBook Pro won't wake from sleep after installing Snow Leopard

If my MacBook Pro is running while closed with an external display and I unplug it from the display it goes to sleep - as indicated by the white light and the front pulsing. If I then open the MacBook the display remains blank and it is completely unresponsive to any keys or track pad input.
The only thing it responds to at that point is holding the power button down until it powers down and then restarting - loosing all work in progress at that point.
Before installing Snow Leopard the Mac would wake reliably when opened from this state.

Mike Doolin wrote:
I think I may have found the fix for this. My MacBook Pro was dying in its sleep every time (after installing Snow Leopard), whether it went to sleep automatically or I used a Hot Corner. I went into System Preferences>Desktop & Screen Saver and changed the screen saver to Flurry, and it works now. I had had it set to a folder containing a single .pct file that I had created.
Good advice Mike! When in doubt check the ScreenSaver settings.
Definitely seems that it has a problem with that pic... In my case, selecting any images instead of the default setting (no screensaver) seems to have cured my non waking issue on my early Macbook Pro in Snow Leopard.
My original problem was that no amount of trackpad input woke it, but the space bar did. The space bar seemed to wake it up with the previous Screen Saver setting. Now trackpad wakes it up (even from total sleep as well as screen saver), too. Might be nice to know about if this is an intended 'feature' as a security trick. Otherwise I consider this a bug.
My vote is that it's a bug.

Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair I need to boot off of another source, like my flash drive.

Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.

Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck. As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.” As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#. Right after the root# prompt, enter the following: /sbin/fsck -fy
If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.

Since upgrading my mid-2010 MacBook Pro from the original Snow Leopard to Yosemite 10.10.2 there have been multiple instances of restart (crash) also slow operation. Any suggestions?

Since upgrading my mid-2010 MacBook Pro from the original Snow Leopard to Yosemite 10.10.2 there have been multiple instances of restart (crash) also slow operation & pop up message stating web content has failed. Any suggestions?

Many thanks for your interest, I've downloaded & run the app as suggested, report copies & pasted below.
Problem description:
Following upgrade from Snow Leopard to Yosemite 10.10.2 machine is slower & suffers from shut down / reboot and closing web pages due to unexpected error
EtreCheck version: 2.1.8 (121)
Report generated 6 February 2015 08:40:29 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,2
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 75
Video Information: ℹ️
    Intel HD Graphics - VRAM: 288 MB
        Color LCD 1440 x 900
    NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:13:14
Disk Information: ℹ️
    Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (134.68 GB free)
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    BUFFALO HD-PVU2 500.11 GB
        EFI (disk2s1) <not mounted> : 210 MB
        Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (257.33 GB free)
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    jp.co.buffalo.driver.turbousbhdd (1.0.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    Skype    UNKNOWN (missing value)
    Safari    Application (/Applications/Safari.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Android File Transfer Agent    Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    ConnectService    Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 4.0.60129.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 184.16 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 499.76 GB
        Total number of backups: 184
        Oldest backup: 2010-12-10 15:37:39 +0000
        Last backup: 2015-02-06 02:49:24 +0000
        Size of backup disk: Too small
            Backup size 499.76 GB < (Disk used 184.16 GB X 3)
Top Processes by CPU: ℹ️
         5%    WindowServer
         1%    ConnectService
         1%    Skype
         0%    systemstatsd
         0%    launchd
Top Processes by Memory: ℹ️
    193 MB    Skype
    168 MB    mds_stores
    132 MB    com.apple.WebKit.WebContent
    107 MB    Mail
    99 MB    ocspd
Virtual Memory Information: ℹ️
    889 MB    Free RAM
    1.99 GB    Active RAM
    455 MB    Inactive RAM
    825 MB    Wired RAM
    1.11 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Feb 6, 2015, 08:27:32 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-02-06-082732 _[redacted].crash
    Feb 6, 2015, 08:25:19 AM    Self test - passed
    Feb 5, 2015, 04:37:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-163708_[redacted].crash
    Feb 5, 2015, 10:01:02 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-100102_[redacted].crash
    Feb 5, 2015, 12:03:59 AM    /Library/Logs/DiagnosticReports/HP Scan_2015-02-05-000359_[redacted].cpu_resource.diag [Click for details]
    Feb 4, 2015, 11:58:58 PM    /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235858_[redacted].cpu_resource.diag [Click for details]
    Feb 4, 2015, 11:54:35 PM    /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235435_[redacted].cpu_resource.diag [Click for details]
    Feb 4, 2015, 11:49:03 PM    /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-234903_[redacted].cpu_resource.diag [Click for details]
    Feb 4, 2015, 09:40:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-214016_[redacted].crash
    Feb 4, 2015, 09:38:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-213812_[redacted].crash
    Feb 4, 2015, 09:27:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212756_[redacted].crash
    Feb 4, 2015, 09:25:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212525_[redacted].crash
    Feb 4, 2015, 09:20:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212016_[redacted].crash
    Feb 4, 2015, 09:18:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211810_[redacted].crash
    Feb 4, 2015, 09:12:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211254_[redacted].crash
    Feb 4, 2015, 08:40:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-204048_[redacted].crash
    Feb 4, 2015, 08:22:04 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-202204_[redacted].crash
    Feb 4, 2015, 12:11:35 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-001135_[redacted].crash
    Feb 3, 2015, 09:44:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-214433_[redacted].crash
    Feb 3, 2015, 05:40:21 PM    /Library/Logs/DiagnosticReports/HP Scan_2015-02-03-174021_[redacted].cpu_resource.diag [Click for details]
    Feb 3, 2015, 09:05:45 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-090545_[redacted].crash
    Jan 28, 2015, 06:10:42 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-181042_[redacted].panic [Click for details]
    Jan 21, 2015, 10:51:25 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-21-225125_[redacted].panic [Click for details]
    Jan 20, 2015, 11:12:47 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-20-111247_[redacted].panic [Click for details]
    Jan 18, 2015, 09:57:31 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-18-095731_[redacted].panic [Click for details]
The only observations are that the backup drive is deemed too small and the quite long list of diagnostic reports dated between Jan 18, 2015 (which I believe is the day I upgraded to Yosemite) & today the latest Yosemite update was installed on Jan 28, 2015
Any further assistance will be appreciated

Is it possible to install CS5 or CS5.5 on a 2.4 GHz Intel Core 2 Duo 4 GB 667 Mhz DDR2 SDRAM MacBook Pro running 10.6 (Snow Leopard)?

Is it possible to install CS5 or CS5.5 on a 2.4 GHz Intel Core 2 Duo 4 GB 667 Mhz DDR2 SDRAM MacBook Pro running 10.6 (Snow Leopard)?

Hi Carolyn, thanks for your quick reply. First thing I did before posting my question was to check the system requirements for Creative Suite, both on Apple and Adobe's websites. But I am however confused about the difference between "Multicore Intel processor" vs "Core 2 Duo", and keep hearing stories about CS5 not working properly.

Met with a white screen after installing Snow Leopard on Macbook (mid 2007)

After installing Snow Leopard on my Mid 2007 mac book pro I was prompted to restart. I restarted and the computer turned on but only got as far as a white screen that stays white with no further activity for an indefinite amount of time. I've restarted the computer a few times with the same results. How do I fix this and get past the white screen?!

Try booting into "verbose mode". That will cause a series of messages to appear on the screen during the boot process. When that stalls (presuming it does so), write down the last few messages and post them as a reply.
You might also try running the diagnostics that came with that Mac. Depending on the model, you can boot with the "system restore disc" in the machine with the "D" key held down to run those. Run the diagnostics several times.

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. Not!

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. But problem persist.

Hi there ricalimo,
I would recommend taking a look at the troubleshooting steps in the article below. If the issue is location specific, than you may want to save the article so you can perform troubleshooting when you are experiencing trouble.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
-Griff W.

Photo Booth not working after installing Snow Leopard

unable to open Photo Booth after installing Snow Leopard. pop up saying my version is 2.03. unable to locate an update on App store. Any solution. ? Thanks to all

that answered my question. great. my wife has a macbook pro 13 inch (aluminum unibody) and she was getting frustrated with photo booth not working. i was about to uninstall but this answer fixed the issue. thanks!

After installing Snow Leopard, my external apple keyboard does not work. Any ideas?

After installing Snow Leopard (v. 10.6.3), my external Apple keyboard no longer works. Any ideas?

The laptops are called MacBooks there really is no MacPro laptop.
MacBook Pro Apple Support -
MacBook Pro specs 17-inch model
MacBook Pro

MacBook Pro Crashes after Installing Snow Leopard

Similar Messages

Maybe you are looking for