Macbook Pro (Early 2011) not recognizing Apple Magic Mouse

OK, so I recently bought a MacBook Pro (Early 2011 Model) and I cant get my Magic Mouse to connect to the Bluetooth. This laptop is used, but I bought it from a Apple reseller and they told me that it was refurbished and that there should not be anything that is not working. Anyways, when I turn on my Apple Magic Mouse and go to Bluetooth or Mouse in the System Preferences, I don't see anything at all just the loading circle. It will not appear. I have tried doing the trick of holding Command+Option+P+R on startup like some people have suggested but that doesn't seem to change anything. I also brought it to the Apple store and the associate connected the mouse to one of the computers there, so I know that my mouse is working. Is there a way to tell if the Bluetooth in my laptop needs to be replaced? if so, can it be replaced easily without a big cost?

Hi kbridea1,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro isn’t recognizing your Magic Mouse but other devices are able to recognize it. The article linked below provides a lot of great troubleshooting suggestions that will resolve most issues like the one you’ve described.
Troubleshooting wireless mouse and keyboard issues
I hope this helps.
-Jason

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    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
    RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
    RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.3
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.6
    com.apple.iokit.IOStorageFamily    1.7.1
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
    You should be using the developers installer/unistaller to remove Log Me In from OS X.
    Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
    Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
    If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
    https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip

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