MacBook Pro i5 with retina will not recognize WD Passport even though I successfully used it to transfer programs and files from my older MacBook ten days ago. It receives power from the USB, but when using Time Machine I receive the message that there is

MacBook Pro i5 with retina will not recognize WD Passport even though I successfully used it to transfer programs and files from my older MacBook ten days ago. It receives power from the USB, but when using Time Machine I receive the message that there is not an external device connected.

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

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My MacBook Pro's airport Utility will not recognize my new time capsule.

My name is Sam. I am not very computer savvy, but I am trying everything I can to get this time capsule to work. I have a MacBook Pro that has been getting the internet via a DSL connection. I am using a Versa Express VER170P dsl modem. I do NOT get wireless internet with this router. I bought the time capsule based on advice that I would be able to use it to get internet wirelessly in my condo. I have plugged the printer into the usb port, I have plugged my internet cord into the WAN slot and plugged the power cord into the wall. The TC shows the green light, but my Airport utility just scans indefinitely never finding it. Can anyone help? If so, please use basic terms. =)
Thanks,
Sam

Hi and welcome to the discussions.
The green light is a good sign so far.
Try connecting an ethernet cable from one of the LAN ports (there are 3 of them)on your Time Capsule directly to your MacBook Pro and then see if this helps AirPort Utility locate your Time Capsule to you can configure it.
If no luck, try shutting down your system and restarting. Modem first for a few minutes, then Time Capsule until you have the green light, then your computer.
Once you have the Time Capsule configured, and you are ready to make your first backup, keep the ethernet connection to Time Capsule as there is a lot of data to be copied and it will go faster and more reliably with this connection. Subsequent backups will normally be much smaller and quicker, so you could use wireless for these if your prefer.

I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens, but I get the error next time it opens, and this is going on and on where I can not use LR, any suggestions?

I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens. LR closes on it's own, I reopen it and get that same message next time it opens, and this is going on and on where I can not use LR, any suggestions? If I click on a different set of photos in the libary before I get that message I might or might not get the message next time it oipens, but I still can not get to those photos, and it is not just one or two but most of my photos. HELP!!!!
Thanks
Carol

The first thing I would suggest is for you to go to the folder containing your catalog, using your system browser. There will be a folder that has the extension .lrdata. Delete that folder, and then try to start Lightroom. If that doesn't work, replace your catalog with your most recent backup.

FCP X does not recognize projects and events on USB drive after a time machine restore of the MBP macintosh disk

FCP X does not recognize projects and events on USB drive after a time machine restore of the MBP macintosh disk.
I upgraded from an i5 to an i7 15" MBP and restored my files using my time machine backup. All seemed to go ok, except I had to use the migration assistant because on the initial boot the MAC didn't recognize the backup database on the USB device. MAybe this is a hint.
Since when I start FCPX it too cannot finnd the project or event directories.
Before my upgrade, I had a choice of files either on the Macintosh disk or the 2TB USB disk.
Now only files on the Macintosh are accessible to FCPX. The USB drive is visible under events and project but it finds no projects or events.
Please help if you can.
Thanks
Barry

Thanks... alas no one has responded.
I think I have the structure that you are recommending.
I have a root level directory (Final Cut Events) with the files in them.
The puzzling thing is that it used to work before the migration!.
Anyway I'm going to move the contents to the root and see what happens.
On a slightly different note...
I also posted a question about CPU utilization. Can I ask a question or two?
While rendering a short clip, I noticed burst of disk activity when the render started (likely loading the media files into ram since I have about 4Gigs available, then almost no activity while the render is happening, then more disk activity when its done.
However the cpu activity is not as high as I would have expected since rendering requires a lot of cpu.
What is your experience? I know some render is done by the GPU, but in my older i5 the CPU was about 100%, now in my i7 its about 50%.
Please look at the attached utilization for CPU and disk activity.
Thanks for any thoughts... Barry

HT4356 I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Read through this for information about Airprint printers and how to use them:
http://support.apple.com/kb/ht4356

Boot up time of MacBook Pro 13" 2.5GHz i5 vs MacBook Pro 13" with Retina display with 2.4GHz i5

Hello
Does anyone know
"the boot up time of MacBook Pro 13" 2.5GHz i5 vs MacBook Pro 13" with Retina display with 2.4GHz i5?"
Thanks

A bit simplifying :
there are two parts in boot process - one-before spinning thing, other - spinning thing to desktop.
First part is hardware inits, you can not speed it up. It is for sure longer for your MBP than for her - its normal, more hardware and it is more sophisticated so longer init.
Second part depends on HD (SSD) speed.
Say so - I have M4 SSD and second part is 1 to 2 spins until login window. Should be more or less same for you.
If it is not so - probably something is not good with filesystem and some config files, most probably due to cloning instead of install. Reboot from recovery, repair drive (first - drive as a whole, second - boot partition), then reboot permissions. reboot two times as normal. see what'll happen with timing.

My Macbook Pro 15" with Retina Display did not come with an "iWorks" app.

As I read the specification of my Macbook Pro 15" with Retina display, my laptop, it states that Macbook Pro 15" with Retina Display comes with Pages, Keynotes, and Numbers, app for free along with "iLife" apps. But Apparently my laptop didn't come with "iWork". Is there anyway I can I get it for free, or should I buy it in app store to have it?

Hi Astronap,
Welcome to the Apple Support Communities!
iWork applications for Mac including Pages, Numbers, and Keynote are free on the Mac App Store for qualifying Mac computers. The specific information from the articles I have pulled out for you, but is located in the smaller print toward the bottom of the article.
Apple - Pages for Mac
Pages is free on the Mac App Store for qualifying Mac computers purchased on or after October 1, 2013. OS X Yosemite required. Downloading apps requires an Apple ID.
Cheers,
Joe

My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
I have entered the password several times and I know what I have entered is correct

Hi @Southglen,
Welcome to the HP Forums!
I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
Let's start with these steps, and we will go from there!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Pink color cast on macbook pro 15" with retina display

Hi,
I just got my very first apple computer a few weeks ago, but I had a annoying pink color cast of the display.
I changed my first deivce but even the 2nd had the same issue..
I noticed, that even the Apple logo shines in a pink cast, so it seems to be an issue of the display light itself.
Trying to calibrate the display with a spyder did not work, i got a very strange green color cast what seems to be clear, if the main problem is not the display itself,
but the display light.
I went to the Apple Sore in Hamburg and I found out, that all new macbook pros 15" with retina display had the same issue, but not older macbooks or some macbook pro 15" with retina display from clients.
As a photographer, I find this pink cast very annoying and I gave back my 2nd macbook pro 15" with retina display..
Is there a way, to get a macbook pro 15" with retina display without a pink cast, where the Apple logo shines in pure white instead of a pink color cast?
I don´t want a pink apple logo, nor a display with a pink cast..

WOW 0_o
Go back and get another one.. They will certainly try and make your day better by offering free items, try to get Apple Care free.
In all my time as being a technician I am going to have to put you on a list I have prestigiously placed for situations like these.
List of multiple repeat post-replaced failures.
Basically.. It's a list of all the people that have had to get a computer / part replaced and received the same issue again after the replacement.
HERE IT IS:
3x Logic board replacement (Warranty). I had to replace three logic boards for this one poor sod that had the same issue over and over again. In the end Apple gave him a whole new computer.
"" Same as above but happened to my friend the other day ""
* YOU *
Graphics card causing display anomalies.

After some advice, I am new to Apple and looking to purchase either the MacBook Air 13inch with 256GB and 8GB mem or the MacBook Pro 13inch with retina 256Gb and 8GB mem. I am an assistant principal in a primary school and also studying my masters

After some advice, I am new to Apple and looking to purchase either the MacBook Air 13inch with 256GB and 8GB mem or the MacBook Pro 13inch with retina 256Gb and 8GB mem. I am an assistant principal in a primary school and also studying my masters at university. I don't play computer games and I don't watch movies. I do store photos and videos of my kids and music on iTunes. I also like browsing the net with numerous windows open, check email etc. I am really wanting long battery life as I do a lot of my work on the couch - not close to a PowerPoint. Would the air do the trick or will it soon be outdated as Apple move towards retina display? Both air and pro seem very thin - almost the same? And not much difference in weight either so both very portable which is also a necessary requirement. Just can't help dreaming about that 12 hour claimed battery life. Any helpful advice/opinions, very much appreciated. Thanks

It's not likely that you'll get 12 hours in reql life. Those benchmarks are set under very strict controlled conditions. Kind of like mileage per gallon claims on cars. If 16GB of ram is an option at all I'd highly recommend you get that. As far as storage 256GB isn't alot, consider storing some things on an external thunderbolt real

New Macbook Pro 15' with Retina Display Keeps Freezing Completely

Last week I got a Late 2013 Macbook Pro 15' with Retina Display (currently running OS X Mavericks 10.9.1) . However since last Thursday it keeps freezing. It usually happens 2-4 times in a day. The entire computer will freeze completly, I'll be unable to move the cursor with the trackpad and the keyboard freezes up as well. The only way to ameliorate the problem is by shutting down the computer by pressing down on the power button and then turning it back on. When my Mac starts up again it works completely normally. Is anyone else experiencing this issue? I recently read that this was happening to some 13' Mac's (until Apple fixed it) however I haven't been able to find information regarding the same problem on a 15' Mac. Thanks in advance!

Mine isn't new model of retina mbp.
Now I'm re-installing 10.9 and I want to try it for some times.
However my mac is out of warranty and if it is a hardware problem there are no solutions for me (logic board change costs $1.000 or so).
After reinstalling 10.9, if I'll not resolve, I want to try to change thermal grease for GPU and CPU...

Looking at Refurb MacBook Pro 13" with Retina Display... Which is best for video editing?

Hi all,
I'm looking at replacing my current 2010 MacBook Pro with something newer. I do quite a bit of video editing with Final Cut Pro X and some webdesign in Dreamweaver CS6 or Wordpress on Chrome. I need something that will be able to render the Final Cut videos. I'm looking at the refurb 2012 MacBook Pro 13" with retina display, an i5 and 8GB of ram, OR a 2013 13" with 4GB of ram and the Intel Iris Graphics... Which is better? I've heard really great things about the Intel Iris Graphics, but is having the 8GB of RAM more important?
Thanks for your help!

I would think if you are going to run both of those programs at the same time, or even one at a time, a system with discrete graphic would be a better fit for you.
The next question is if you are doing web design do you really need a retina display. At this time only apple has them so everyother computer viewing your web designs wouldn't see the difference, if there is any to begin with.

Macbook Pro 13" with Retina Display for Photography work

Hi All,
I'm looking at buying a Macbook Pro 13" with Retina Display with the following specs.
2.6GHz dual-core Intel Core i5
Turbo Boost up to 3.1GHz
8GB 1600MHz memory
256GB PCIe-based flash storage
Intel Iris Graphics
Built-in battery (9 hours)
I need to use this mainly to edit RAW images as I'm a photographer and will be using this whilst onsite during a photoshoot. I have been advised that due to the graphics card, when using software like Photoshop, the laptop might slow down as it won't be able to handle the large files.
The only one that has a good graphics card is the MacBook Pro 15-inch: 2.5GHz with Retina display - with the following specs.
2.5GHz quad-core Intel Core i7
Turbo Boost up to 3.7GHz
16GB 1600MHz memory
512GB PCIe-based flash storage
Intel Iris Pro Graphics
NVIDIA GeForce GT 750M with 2GB
My issue with this model is the size and most of all the price. it costs 1000 more than the 13". Have any of you had the chance to use photoshop on the 13" version and how did you find it?
Thanks

Go step by step and test.
1. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own"
2.Reset PRAM. http://support.apple.com/kb/PH4405
If this does not help, you have to take the computer to the Apple store to
have it checked out.
Best.

Best cooling pad for Macbook pro 15" with retina (2013)?

Hi,
I have a Macbook pro 15" with retina display, bought in 2013 and I started playing Starcraft on the machine. It becomes extremely hot, almost unbearable to touch and after searching online, I've been told that overheating of macs is relatively common. It is also extremely noisy. Firstly, is this something that I should be worried about, i.e. is it normal? (it is still under warranty) Also, I was looking to get a cooling pad- which one would you recommend? I couldn't find many macbook pro w/ retina display specific ones, so I thought maybe a generic laptop cooling pad?
There are so many to choose from and I don't know where to start! Perhaps the Cooler Master NotePal X3?
Thank you for your help!

is it normal?
Is the game rated for the GPU on the Mac (look at the game's specs)? If not, then I would not run it on that Mac.
If it is rated for the GPU on the Mac, then no, it is not normal, and I would have the machine looked at, after running the hardware test that came with it.
See my tip about MacBook Pro heat:
kmb kmbp: How to deal with MacBook Pro and MacBook heat?
The GPU is the Graphics Processor Unit.
A cooling pad might help, but it might also mask a more serious problem. I've used this cooler on Powerbooks before:
http://www.amazon.com/Antec-Notebook-Cooler-USB-Powered/dp/B0000BVYTV
But only outside warranty. Mind you, because of the heat, sometimes some of the darker markings on the edge of the cooler and come off on the bottom of the notebook. Hence why I would only use it outside of warranty, since such marks may make the AppleCare representative think you might have done something to damage it.

HT3775 My Macbook Air (still with Lion) will not play .avi video files

My Macbook Air (still with Lion) will not play .avi video files (brought over from an older PC where they play with another viewer). This site implies Quicktime Player should be able to do so. Is there a codec or something else I'm supposed to download?

I had found this through other threads, but it is what worked, even allowed my AVI files to be played in PowerPoint. Changing to 32-bit encryption did not work, BTW.

MacBook Pro i5 with retina will not recognize WD Passport even though I successfully used it to transfer programs and files from my older MacBook ten days ago. It receives power from the USB, but when using Time Machine I receive the message that there is

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