MacBook Pro - late 2013 Battery Life declining

I have noticed in the last couple of weeks that my Battery life is not what it used to be. Until recently, I would be able to charge overnight, and then take to work with me and have on most of the day without being plugged into the mains and still have 30 or 40% battery left when I get home. Now it seems to decrease quite rapidly and even more so once it gets past having 40% left.
I also noticed last night that when using Chromecast to stream to my TV, it really eats up the battery.
I have a 15" MacBook Pro, SSd pro-retina - I have not yet upgraded from Mavericks to Yosemite as I read so many people having issues with Yosemite.

1. Check the cycle count of the battery against the rated life for your model. The battery may be due for replacement. If the power adapter is connected almost all the time, the battery may need replacing even though the cycle count is not too high.
2. Follow these instructions, or these for OS X 10.8 or earlier.
3. In the Energy Saver preference pane, uncheck the box marked
          Enable Power Nap while on battery power
if it's shown (it may not be.)
4. You can also try resetting the SMC.
5. Make sure your system is up to date in Software Update.
6. Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

Similar Messages

  • MacBook Pro late 2013 battery help

    when I first got my MacBook Pro i charged it and till now I'm working on it till it's like 10% and then charge it
    iI'm doing that everyday
    is that harm the battery on the long usage ?

    Here is a list of authoritative Apple support articles on MBP battery usage.  Read at least the first two on the list:
    https://www.apple.com/support/macbookpro/batteries_power/
    Ciao.

  • 13" Macbook Pro (Late 2013) Battery Issues

    I've had my new macbook pro 13'  8/256 for about 5 days. I am only getting about 4 hours of battery. I only use the laptop to go on the internet (Firefox) and to check email using gmail on my browser. The only videos i watch are on YouTube. I don't use the Macbook Pro for gaming, or anything else. Bluetooth is set too off. I opened up Activity Monitor to see the percentage of my CPU based on each app. The most was Firefox at about 20%. I rebooted the macbook pro holding down the D key and did a diagnostic. No issues found. 
    Why am i only getting 4 hours of battery when I should be getting almost 9 hours?
    Suggestions?

    bring the mac to the nearest Apple store or AASP and have them do a free diagnostic on the battery if you feel it is under performing.  The 9 hour battery claim is very exaggerated.  I asked an Apple store genius what that time was based on and they told me having one website open with no flash content and one word processing document open.

  • MacBook Pro Late 2013 battery problem?

    I have the new MacBook Retina (bought it the day it was released). The first week I used it at 100% battery charge the remaining time I got was around the 10 hour mark and slowly went down.
    Now only a couple of charge cycles when I booted it up (charge at 100%) time remaining started at around 3 hours and 47 minutes and increased 10 minutes every minute or so of usage until it got to around 6 hours 07mins or a bit more.
    So my battery time starts low and increases but it used to do it the other way????
    Anyone know what is going on? Running Mavericks. I didn't update or change anything in between uses. The Battery Health app is saying I got around 86% battery when in fact my Mac is saying 91%.
    Also does the trackpad seem a bit different in the new Retinas? Almost like it doesnt fully click when you drag items?
    Thanks.

    To all: Remember that notebooks with larger screen sizes are fitted with higher capacity batteries. The "8200" referred to could be a 15-inch MBP.
    So stop the quessing and assuming and get a utility that has a database of accurate battery design capacity specs. I use Coconut Battery:
    http://www.coconut-flavour.com/coconutbattery/
    That utility will accurately report the design capacity of your battery so you are not inferring some parameter of a another Mac product on yours.
    And a quick comment: "Design Capacity" is a target value. Every battery is a bit different. Yours could be a little under or a little over the "nominal" value. A 2012 13-inch MBP has a nominal design capacity of 5770 maH per Coconut Battery, but mine was on the high side--about 5850 maH--when new. So don't go compalining if your is a little over or under the "design capacity." What you see in the utility is your actual capacity.

  • Macbook Pro Late 2013 - Battery won't charge when asleep

    I recently bought a new rMBP. I started charging at 3% one night and put it to sleep before closing the lid. The next morning, the battery light was green (it was orange the night before) so opened it up wanting to shut it down before heading to work. To my surprise, the battery percentage was STILL at 3%. I shut down the machine, turned it back on -- still 3%. So it wasn't a display glitch.
    Does anyone have any idea what happened here? From what I know, the battery should be charging while asleep and even when the lid is closed. The fact that it didn't but had the green light, is really off. Is it the machine or what am I doing wrong?
    Please help! Thanks.

    Try resetting the  SMC http://support.apple.com/kb/ht3964

  • Design flaw in Macbook Pro late 2013?

    Hi,
    Looks like Macbook Pro late 2013 has a weakness, due to a design flaw. Let me explain:
    My Macbook Pro late 2013 (13inch, Model: A1502) developed a dent (see attachment) and an Apple Store (Genius Bar) technician told me that this is a result of "excessive pressure" on the bottom case. He also mentioned that because the case is made of soft aluminium and it is only supported around the border (about where the screws are located), any "excessive" pressure in the middle may result into the aluminum case being damaged by the internal components; in this case  the damage appears to have been caused by an internal bracket.
    There is no sign of the bottom case being pushed inwards, there hasn't been any accident and I haven't stepped, or sat on, or otherwise mistreated my laptop, so I very surprised! Most of the time, it's sitting flat on a desk and only carried insider a padded pouch, inside a laptop-grade (padded) backpack! As you'll notice in the photo (and I can provide more photos, if needed), there is absolutely no other sign of damage, the curves look perfect, and the back plate is flat.
    This is just a cosmetic damage and replacing the bottom case is the obvious solution but I still need to better understand the circumstances; I need to understand what went wrong and, if possible, how to prevent this from happening in the future .
    I visited iFix it web site and carefully looked at the internals of the laptop, here:
    https://www.ifixit.com/Teardown/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Tea rdown/18695
    It looks like the bottom base is only supported around its border. The middle of the bottom case has no backing to support it. While Apple could have designed a support structure around the battery cells and over the motherboard (logic board) and the back case, there is no support structure at all. Hence, pressing on the back of the laptop uniformly (e.g. while in a loaded backpack) will probably result to the back case being pushed inwards and, while aluminium does have some degree of elasticity, it can get damaged when hitting on a sharp object, such as an internal bracket. Hence, I guess the Apple technician is right, this is what probably happened to my laptop and I think this may have happened only in my backpack. But, how “excessive” can the pressure be on a Macbook Pro inside a high-quality, padded backpack?
    If there are other MBPr users who have experienced this problem under normal everyday use, i.e. not due to an accident, could you please let me know?
    I'd be grateful if Apple:
    * Looked into this and provided a workaround, e.g. a more durable bottom case.
    * Considered replacing our damaged cases for free.
    * Published some numbers, to inform prospective customers about the durability of the laptop's case, e.g. in N/cm^2
    * Took our experience into consideration when designing their new laptops.
    Kind regards.

    " I need to understand what went wrong and, if possible, how to prevent this from happening in the future"
    So what's underneath the area w/ the "blister"?
    "It looks like the bottom base is only supported around its border. The middle of the bottom case has no backing to support it."
    That's pretty much been the case w/ every MBP I've ever had apart. Nothing past 2012 however.
    " While Apple could have designed a support structure around the battery cells and over the motherboard (logic board) and the back case, there is no support structure at all"
    In earlier versions of the MBP there is a "separator" between two areas of the upper case but it doesn't supply any support to the bottom case.
    So here's my take on this; Apple has made these MBPs thinner and thinner. In the MBPs I've taken apart 2008 - 2012. In the 2010 I have here the bottom case is very thick and judging by tapping on it is definitely tempered (or heat hardened or stress hardened). I don't have the proper caliper but the edge reads .044 Inch.
    There have been other issues on these communities that relate to the thinness of the top or the bottom cases in these newer machines.
    Never seen a newer machine but my feeling is judging by the issues seen around here is that the materials are much thinner and probably not as hardened or tempered.
    " how “excessive” can the pressure be on a Macbook Pro inside a high-quality, padded backpack?"
    To help prevent this from happening again and if this were my MBP I would use/make a hardened case just for the laptop. Say two sheets of 1/4" hardboard w/ a 1/4" separator of  high density foam. Wait I'm describing a high quality laptop case.
    As Ogelthorpe says, backpacks are not the most delicate way of transporting a laptop. I've seen damage worse than this to laptops, iPads, iPhones, Kindles etc. Especially at the school where I was the main tech. I would say: "What happened to this?" and the kid would say: "I dunno it was just in my backpack".
    I've watched backpacks fall from shelves, get stuck in lockers and get smashed into each other in the hallway.
    I'm sure you're much more delicate w/ your MBP but as the saying goes ".... happenes!"

  • My MacBook Pro (Late 2013) keeps crashing

    My MacBook Pro (Late 2013) keeps crashing. When I open up console, it tells me this:
    Process:         Finder [192]
    Path:            /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier:      com.apple.finder
    Version:         10.9.1 (10.9.1)
    Build Info:      Finder_FE-885001001000000~4
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [173]
    Responsible:     Finder [192]
    User ID:         501
    Date/Time:       2014-01-31 16:00:46.110 -0500
    OS Version:      Mac OS X 10.9.1 (13B3116)
    Report Version:  11
    Anonymous UUID:  60F199E6-5D18-67E9-E733-AFC6453D5EB2
    Sleep/Wake UUID: FB6D3F69-DB0E-430C-8EED-55B4B1C9FF5B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000048
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x48:
    -->
        __TEXT                 000000010c570000-000000010ca37000 [ 4892K] r-x/rwx SM=COW  /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.FinderKit                     0x00007fff92742335 TNodeResolver::ResolveNode(TFENode const&, bool, bool, bool, unsigned long long, TAliasResolutionCallback*, TFENode&) + 43
    1   com.apple.FinderKit                     0x00007fff92742d3f TNodeResolver::GetTargetForAlias(TFENode const&, bool, bool, TAliasResolutionCallback*, TFENode&) + 53
    2   com.apple.FinderKit                     0x00007fff92603abb TFENode::GetOpenNodeAsync(bool, TAliasResolutionCallback*) const + 35
    3   com.apple.FinderKit                     0x00007fff926b3ef4 -[FINode(FINodeAdditions) feNodeFollowingAliasChainAsyncWithTarget:allowInteraction:] + 88
    4   com.apple.finder                        0x000000010c67197e 0x10c570000 + 1055102
    5   com.apple.finder                        0x000000010c67180c 0x10c570000 + 1054732
    6   com.apple.finder                        0x000000010c671779 0x10c570000 + 1054585
    7   com.apple.finder                        0x000000010c66eb1c 0x10c570000 + 1043228
    8   com.apple.finder                        0x000000010c66e9c0 0x10c570000 + 1042880
    9   com.apple.finder                        0x000000010c863cd6 0x10c570000 + 3095766
    10  com.apple.AppKit                        0x00007fff8ef4a3d0 -[NSApplication sendAction:to:from:] + 327
    11  com.apple.AppKit                        0x00007fff8ef4a24e -[NSControl sendAction:to:] + 86
    12  com.apple.AppKit                        0x00007fff8ef4a187 -[NSTableView _sendAction:to:row:column:] + 94
    13  com.apple.AppKit                        0x00007fff8ef47968 -[NSTableView mouseDown:] + 6640
    14  com.apple.AppKit                        0x00007fff8f06974e -[NSBrowserTableView mouseDown:] + 200
    15  com.apple.finder                        0x000000010c8614d3 0x10c570000 + 3085523
    16  com.apple.AppKit                        0x00007fff8ef30d08 -[NSWindow sendEvent:] + 11296
    17  com.apple.AppKit                        0x00007fff8eecf744 -[NSApplication sendEvent:] + 2021
    18  com.apple.finder                        0x000000010c5948e5 0x10c570000 + 149733
    19  com.apple.AppKit                        0x00007fff8ed1fa29 -[NSApplication run] + 646
    20  com.apple.AppKit                        0x00007fff8ed0a803 NSApplicationMain + 940
    21  com.apple.finder                        0x000000010c5764dc 0x10c570000 + 25820
    22  libdyld.dylib                           0x00007fff8ec8d5fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff92c20662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff9547543d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff95475152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff92c1ba1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff92c1ad18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9555e939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9555e275 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00007fff8eecc1ce _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 3:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff92c1ba1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff92c1ad18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9555e939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9555e275 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x00007fff95b7a907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x00007fff95b7a70b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 4:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff92c1f9aa __select + 10
    1   com.apple.CoreFoundation                0x00007fff955aad43 __CFSocketManager + 867
    2   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    3   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    4   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff92c1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff99207c3b _pthread_cond_wait + 727
    2   com.apple.desktopservices               0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
    3   com.apple.desktopservices               0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
    4   com.apple.desktopservices               0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
    5   com.apple.desktopservices               0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
    6   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 17:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib                  0x00007fff92c1ba1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff92c1ad18 mach_msg + 64
    2   com.apple.QuartzCore                    0x00007fff9758a3b7 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore                    0x00007fff9758a2ed thread_fun + 25
    4   libsystem_pthread.dylib                 0x00007fff99205899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x00007fff9920572a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x00007fff99209fc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 19:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 20:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 21:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 22:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 23:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 24:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 25:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib                  0x00007fff92c1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff99206f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff99209fb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00006000000bc8c0  rbx: 0x00007fff5368f120  rcx: 0x0000000000000001  rdx: 0x0000000000000001
      rdi: 0x00007fff5368f0c0  rsi: 0x00007fff5368f0e0  rbp: 0x00007fff5368f090  rsp: 0x00007fff5368f020
       r8: 0x0000000000000000   r9: 0x00000000000186a0  r10: 0x00007febeb0b8ed0  r11: 0x00007fff7dfe1408
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x00007fff5368f0e0  r15: 0x0000000000000001
      rip: 0x00007fff92742335  rfl: 0x0000000000010202  cr2: 0x0000000000000048
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10c570000 -        0x10ca36ff9  com.apple.finder (10.9.1 - 10.9.1) <11B684EA-2511-3F08-80EA-E48B817B56B1> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
           0x10cd82000 -        0x10cd89ff7  com.apple.SyncedDefaults (1.3 - 91.30) <95F4F689-5C66-3D3D-B42A-F5F833D4AFFC> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
           0x10cde5000 -        0x10cde5feb +cl_kernels (???) <15E1DF3B-20BF-488A-A2D9-B56E45186525> cl_kernels
           0x10e736000 -        0x10e749fff +com.evenflow.dropbox.dropboxbundle (3.5 - 1) <337C02BC-A575-F2D0-6309-DB1FACD83173> /Library/DropboxHelperTools/*/DropboxBundle.bundle/Contents/MacOS/DropboxBundle
           0x10e857000 -        0x10e85bff7  libgermantok.dylib (14) <A7819E4E-70AD-3F16-BE26-4D0FFA670E93> /usr/lib/libgermantok.dylib
           0x111a68000 -        0x111a6efff  com.apple.qldisplay.Text (5.0 - 622.3) <A06F6FB5-03B7-3F10-A316-68B241902201> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Text.qldisplay/Contents/MacOS/Text
           0x111b44000 -        0x111b4eff7  com.apple.qldisplay.Web2 (5.0 - 622.3) <4A1976F4-A586-3130-90A2-3A9D3932CF1E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Web2.qldisplay/Contents/MacOS/Web2
           0x111b68000 -        0x111b69fe6 +cl_kernels (???) <95A7F82C-2BB4-4428-9C60-D27EC60A6EFF> cl_kernels
           0x111b7a000 -        0x111b7bff7 +cl_kernels (???) <D63120B1-2551-4958-8C64-B6BFD39E4D78> cl_kernels
           0x11255a000 -        0x11255bfee +cl_kernels (???) <124B2738-8678-4FA2-8998-A7D5DE3FFB95> cl_kernels
           0x112637000 -        0x112637fec +cl_kernels (???) <0BBBB4F8-182B-4381-BA91-87688D0A79B2> cl_kernels
           0x11267b000 -        0x11267cfef +cl_kernels (???) <1589239E-D145-4620-8694-ACCE163077F7> cl_kernels
           0x112747000 -        0x112748ffa +cl_kernels (???) <0D83967B-0241-4861-A71D-3746E8D15AE4> cl_kernels
           0x113033000 -        0x113034ff9 +cl_kernels (???) <BE95899B-22DF-4FF7-8341-CECA2BF8E624> cl_kernels
           0x113038000 -        0x113038ff6 +cl_kernels (???) <43910474-FA1C-494A-A54F-F258DE9D91C1> cl_kernels
           0x11303d000 -        0x11303efe2 +cl_kernels (???) <338C7286-C283-488D-A0CD-D6A52512619E> cl_kernels
           0x11532f000 -        0x11532ffe7 +cl_kernels (???) <60084A27-46BB-4FB4-B029-C3C82840E185> cl_kernels
           0x11533f000 -        0x115340feb +cl_kernels (???) <E41A8144-7CEA-4EAE-ABB9-C9DDA03AB6C9> cl_kernels
           0x115365000 -        0x11544bfef  unorm8_bgra.dylib (2.3.58) <8086811E-06CA-3B61-AC5C-FD71D3B8491E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x11548d000 -        0x115572fe7  unorm8_argb.dylib (2.3.58) <C3306835-A7A3-351D-B8E1-4F3ADCED175D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
           0x115677000 -        0x115757ff7  unorm8_rgba.dylib (2.3.58) <7ADE31F5-3BB7-3026-BB8C-97CD6C4D8FB2> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
           0x11582f000 -        0x115833fff  com.apple.qldisplay.Generic (5.0 - 622.3) <4C7D4508-ED16-3808-A0E4-6EE352244B9A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Generic.qldisplay/Contents/MacOS/Generic
           0x115b46000 -        0x115b47ffa +cl_kernels (???) <DDE882A1-2BCB-4797-AF41-2C8AF5BE663F> cl_kernels
           0x115b4c000 -        0x115b4dfe6 +cl_kernels (???) <AB9579FB-AF19-4F95-9B93-AA448285BF4A> cl_kernels
           0x115b4f000 -        0x115b4fff3 +cl_kernels (???) <BA849DFB-02F1-4BEA-A05C-944696F43582> cl_kernels
        0x123400000000 -     0x123400464ff7  com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.20.29 - 8.2.0) <B514E20C-1F3A-36F9-ACF5-171484C8ED8D> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
        0x7fff67b64000 -     0x7fff67b97817  dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
        0x7fff8d6f2000 -     0x7fff8d6f5ffc  com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff8d6f6000 -     0x7fff8d6feffc  libGFXShared.dylib (9.3.1) <1503C66D-9CE6-36C5-8669-2534776F371F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff8d6ff000 -     0x7fff8d739ff3  com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff8d79d000 -     0x7fff8d82cfff  com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff8d82d000 -     0x7fff8d873ff7  com.apple.DiskManagement (6.0 - 744) <2980C328-1B17-3528-987A-049CD6FAEE42> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
        0x7fff8d874000 -     0x7fff8d8a2ff7  com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff8d8a3000 -     0x7fff8d8a8ff7  libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
        0x7fff8d8a9000 -     0x7fff8d8a9fff  com.apple.ApplicationServices (48 - 48) <F250170A-8805-3731-9097-78CAD04481F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff8d8aa000 -     0x7fff8db0bff7  com.apple.imageKit (2.5 - 770) <36CB3BEE-4AC5-37F1-83E4-53E8FBA3146A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff8db0c000 -     0x7fff8db3dfff  com.apple.MediaKit (15 - 709) <4AC5B9D8-7204-3CF2-AB58-69EFCDD964FC> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff8dba9000 -     0x7fff8dbacfff  com.apple.TCC (1.0 - 1) <F25B5875-081A-3877-B70E-374D54B54C5F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
        0x7fff8dc05000 -     0x7fff8dc60ffb  com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8ded3000 -     0x7fff8ded3fff  com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff8ded4000 -     0x7fff8dedafff  com.apple.AOSNotification (1.7.0 - 760.3) <307D35A7-C2CB-3024-BFE1-288A0198C003> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
        0x7fff8dedb000 -     0x7fff8dedbffd  com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff8dedc000 -     0x7fff8dee2ff7  libCGXCoreImage.A.dylib (599.7) <EB72511B-24A9-3691-9B42-0E52733241FD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
        0x7fff8dee3000 -     0x7fff8df12ff7  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <E8190181-8F08-3DC3-9290-3AADBCEBB1F3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
        0x7fff8df13000 -     0x7fff8df42fff  com.apple.DebugSymbols (106 - 106) <9F66640E-277C-317E-A01E-A1E5B13E2592> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
        0x7fff8df43000 -     0x7fff8df5cff7  com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8df5d000 -     0x7fff8df64ff7  liblaunch.dylib (842.1.4) <50B742D9-0C5C-3ABA-8EBF-3D447630932F> /usr/lib/system/liblaunch.dylib
        0x7fff8df96000 -     0x7fff8dfe8ff7  com.apple.Suggestions (3.0 - 137.1) <163A32DE-1E1D-3EBB-9F20-CF64774CF5A6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
        0x7fff8e1fb000 -     0x7fff8e20cff7  com.apple.idsfoundation (10.0 - 1000) <0BC25100-092B-3C5A-8245-F7C963380785> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
        0x7fff8e20d000 -     0x7fff8e27afff  com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff8e27b000 -     0x7fff8e304fff  com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff8e305000 -     0x7fff8e32eff7  libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
        0x7fff8e32f000 -     0x7fff8e35ffff  com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
        0x7fff8e360000 -     0x7fff8e42bfff  libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff8e42c000 -     0x7fff8e42efff  com.apple.loginsupport (1.0 - 1) <299A83A9-87EB-32C1-8EB7-F0B870349500> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
        0x7fff8e44b000 -     0x7fff8e899fff  com.apple.VideoToolbox (1.0 - 1273.35) <D62F9047-849C-340A-BA5B-73204BA41CDA> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
        0x7fff8e89a000 -     0x7fff8e8a7ff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
        0x7fff8e8a8000 -     0x7fff8ec89ffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff8ec8a000 -     0x7fff8ec8dff7  libdyld.dylib (239.3) <1767060C-6E76-3149-B991-8FEA14B8352C> /usr/lib/system/libdyld.dylib
        0x7fff8ec8e000 -     0x7fff8ec91fff  com.apple.help (1.3.3 - 46) <6D71C959-D421-372B-A160-5317B4921F4D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff8ecb1000 -     0x7fff8ecfafff  com.apple.CoreMedia (1.0 - 1273.35) <F19F254D-71AA-3B07-B84C-618F83D6AF40> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff8ed08000 -     0x7fff8f87cff7  com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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        0x7fff9455c000 -     0x7fff9459aff7  libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff9459b000 -     0x7fff945e6fff  com.apple.ImageCaptureCore (5.0 - 5.0) <605A78DB-E529-3E36-9667-A7E9973198B6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff945e7000 -     0x7fff945f4ff4  com.apple.Librarian (1.2 - 1) <2F677B44-BCA3-313B-881E-EE322E865100> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
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        0x7fff945fb000 -     0x7fff946e9fff  libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff946ea000 -     0x7fff94716fff  com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
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    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/\(.*: \)\(.*\)/ \(\2\)/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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