Macbook Pro random shut down whilst using battery
My Macbook Pro randomly shuts down whilst using battery power even though their is plenty of charge in the battery.
Any ideas??
does it do it when plugged in?
Also it sounds that there's a power failure and causing it to shutdown, I would get it serviced asap, the battery connector might be faulty.
Similar Messages
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Mid-2010 15" MacBook Pro, random shut-downs running Mavericks,
Since the last two Mavericks OS updates, beginning April 21st, I am experiencing random shut-downs on a mid-2010 15" MacBook Pro, any suggestions? I've seen posts regarding the known logic board issue, I had no problem before the last two OS updates. Seems to be related to sleep/wake. Running 10.9.2
Hi Andy, would you take more look at this log. . . random shut down happened again, look at 11:54 am and before, I re-booted at 12:02. Had suspected my external monitor at the office, laptop does not do this at home, ran for three straight days, no issues. No monitor connected today as a test. Plugged in at the office for just over three hours and bam. could be the battery thing, will try AHT or Apple Diagnostics, could it be a Time Machine related issue? Thanks in advance.
2014-05-12 11:07:02 -0500 mdworker32[4542]: CGSConnectionByID: 0 is not a valid connection ID.
2014-05-12 11:07:02 -0500 mdworker32[4542]: CGSGetSpaceManagementMode: No connection with id 0x 0
2014-05-12 11:07:39 -0500 com.apple.backupd[4529]: Copied 4124 items (121.1 MB) from volume Pearl. Linked 8137.
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: Will copy (559 KB) from Pearl
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: Found 45 files (559 KB) needing backup
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: 997 MB required (including padding), 5.29 GB available
2014-05-12 11:08:29 -0500 com.apple.backupd[4529]: Copied 112 items (562 KB) from volume Pearl. Linked 1151.
2014-05-12 11:08:33 -0500 com.apple.backupd[4529]: Created new backup: 2014-05-12-110832
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: Starting post-backup thinning
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: No post-backup thinning needed: no expired backups exist
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: Backup completed successfully.
2014-05-12 11:32:19 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:20 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:30 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:31 -0500 NetAuthSysAgent[4579]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed gcross@LOCAL: -1765328228 - unable to reach any KDC in realm LOCAL, tried 0 KDCs)
2014-05-12 11:32:31 -0500 kernel[0]: ASP_TCP CheckReqQueueSize: increasing req queue from 32 to 128 entries. so 0xffffff804073dca0
2014-05-12 11:32:33 -0500 mds[38]: (Normal) Volume: volume:0x7ff3a281e000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Public
2014-05-12 11:32:33 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:38 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:44 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: assertion failed: 13C1021: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-05-12 11:32:44 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: assertion failed: 13C1021: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: Bogus event received by listener connection:
<error: 0x7fff7cc67b50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7cc67e60> { length = 18, contents = "Connection invalid" }
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:58 -0500 com.apple.IconServicesAgent[237]: main Failed to composit image for binding VariantBinding [0x4d5] flags: 0x8 binding: FileInfoBinding [0x5d5] - extension: jpg, UTI: public.jpeg, fileType: ????.
2014-05-12 11:32:58 -0500 quicklookd[4576]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1
2014-05-12 11:33:18 -0500 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2014-05-12 11:33:18 -0500 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2014-05-12 11:33:35 -0500 Mail[198]: view service marshal for <NSRemoteView: 0x7ff34af8e8c0> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x600001670180 {NSDebugDescription=The connection was invalidated from this process.}
timestamp: 11:33:35.741 Monday 12 May 2014
process/thread/queue: Mail (198) / 0x1167ee000 / com.apple.NSXPCConnection.user.endpoint
code: line 2972 of /SourceCache/ViewBridge/ViewBridge-46.2/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
domain: communications-failure
2014-05-12 11:36:24 -0500 xpcproxy[4597]: assertion failed: 13C1021: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
2014-05-12 11:38:48 -0500 AddressBookSourceSync[4606]: -[ABPerson valueForProperty:com.apple.speech.ABSpeakable] - unknown property. This warning will be displayed only once per unknown property, per session.
2014-05-12 11:42:32 -0500 CalendarAgent[246]: Account refresh finished without error
2014-05-12 11:44:00 -0500 Mail[198]: Error while parsing IMAP response * FETCH 0(): Read failure
Remaining text: <>
Full text: <* 1601 FETCH (UID 1605 BODYSTRUCTURE (("text" "plain" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 2650 89 NIL NIL NIL NIL)(("text" "html" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 12502 268 NIL NIL NIL NIL)("application" "pdf" ("x-unix-mode" "0777" "name" "20x30 CiscoLive Setup 2014.pdf") NIL NIL "base64" 13318436 NIL ("inline" ("filename" "20x30 CiscoLive Setup 2014.pdf")) NIL NIL)("text" "html" ("charset" "us-ascii") NIL NIL "7bit" 215 0 NIL NIL NIL NIL) "mixed" ("boundary" "Apple-Mail=_5B6E2477-0D78-4444-AA9F-CF646CBAB667") NIL NIL NIL) "alternative" ("boundary" "Apple-Mail=_1B3AE229-4B2A-492B-9A58-8B6D4646DFDE") NIL NIL NIL) BODY[] {13335583}>
2014-05-12 11:44:00 -0500 Mail[198]: Error while parsing IMAP response * FETCH 0(): Read failure
Remaining text: <>
Full text: <* 22 FETCH (UID 3887 BODYSTRUCTURE (("text" "html" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 12422 267 NIL NIL NIL NIL)("application" "pdf" ("x-unix-mode" "0777" "name" "20x30 CiscoLive Setup 2014.pdf") "<1DD242D6-45FD-4ECD-A45E-B9FCA885D359>" NIL "base64" 13318436 NIL ("inline" ("filename" "20x30 CiscoLive Setup 2014.pdf")) NIL NIL) "related" ("type" "text/html" "boundary" "Apple-Mail=_7A5CFACB-E0DF-45E8-925E-643939094394") NIL NIL NIL) BODY[] {13332349}>
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 6E8A0838-5473-4A78-8459-BAC083E3FA26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - 9818DF7B-981E-4E6B-AEAD-B16D7C6A6D81
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - 778A4426-01BE-4C6C-8444-6FC0120A1133
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.yahoo - 4F991ADF-8780-4689-9753-97D40135AC28
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.ichat - 91FC1E34-B848-4515-91A2-0EF6FEDBB010
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - B1813EC0-7766-4503-A436-66B7EE0ED990
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: e42946fc-4773-422f-a238-98a3636480ab from remote key: 2cb478ddf4a0016262d195c5c5ad6e452f32c6
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 2cb478ddf4a0016262d195c5c5ad6e452f32c6
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: AC4EDF24-92B9-492F-A844-BCDB60A35A14-com.apple.reminders.iaplugin from remote key: 3060e48ea0e4808d99dbd780dbbe12792c7cde85
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 3060e48ea0e4808d99dbd780dbbe12792c7cde85
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: AC4EDF24-92B9-492F-A844-BCDB60A35A14-com.apple.calendar.iaplugin from remote key: 88d3b5c883ebb4377d8a2e59f5af84ad6bcf7e26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 88d3b5c883ebb4377d8a2e59f5af84ad6bcf7e26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: x-coredata://839DD974-DEFC-4093-9546-BA0C3C1783DB/IMAPAccount/p1 from remote key: fe2110d6ad4ad03db14f9f61674776365d112
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: fe2110d6ad4ad03db14f9f61674776365d112
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary writeLocalMapping:]: Status: Writing out local mapping to disk
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary writeLocalMapping:]: Status: Ending writing out local mapping to disk
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBRemoteDictionary writeDevices]: Status: Writing out of devices
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBRemoteDictionary writeDevices]: Status: Ending writing out of device
2014-05-12 11:54:04 -0500 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4625[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
2014-05-12 12:02:32 -0500 bootlog[0]: BOOT_TIME 1399914152 0
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 kernel[0]: Longterm timer threshold: 1000 ms
2014-05-12 12:03:10 -0500 kernel[0]: Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
2014-05-12 12:03:10 -0500 kernel[0]: vm_page_bootstrap: 1911447 free pages and 169321 wired pages
2014-05-12 12:03:10 -0500 kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
2014-05-12 12:03:10 -0500 kernel[0]: zone leak detection enabled
2014-05-12 12:03:10 -0500 kernel[0]: "vm_compressor_mode" is 4
2014-05-12 12:03:10 -0500 kernel[0]: standard timeslicing quantum is 10000 us
2014-05-12 12:03:10 -0500 kernel[0]: standard background quantum is 2500 us
2014-05-12 12:03:10 -0500 kernel[0]: mig_table_max_displ = 74
2014-05-12 12:03:10 -0500 kernel[0]: Notice - new kext jp.co.canon.bj.print.BJUSBLoad, v10.69 matches prelinked kext but can't determine if executables are the same (no UUIDs).
2014-05-12 12:03:10 -0500 kernel[0]: Refusing new kext jp.co.canon.bj.print.BJUSBLoad, v10.69: already have prelinked v10.75.20.
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=1 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=5 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for TMSafetyNet
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Sandbox
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Quarantine
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
2014-05-12 12:03:10 -0500 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
2014-05-12 12:03:10 -0500 kernel[0]: The Regents of the University of California. All rights reserved.
2014-05-12 12:03:10 -0500 kernel[0]: MAC Framework successfully initialized
2014-05-12 12:03:10 -0500 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
2014-05-12 12:03:10 -0500 kernel[0]: AppleKeyStore starting (BUILT: Sep 19 2013 22:20:34)
2014-05-12 12:03:10 -0500 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
2014-05-12 12:03:10 -0500 kernel[0]: ACPI: sleep states S3 S4 S5
2014-05-12 12:03:10 -0500 kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0024
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
2014-05-12 12:03:10 -0500 kernel[0]: console relocated to 0xf80030000
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 7, devices 16 ]
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 8, devices 22 ]
2014-05-12 12:03:10 -0500 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 7c6d62fffef943e8; max speed s800.
2014-05-12 12:03:10 -0500 kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
2014-05-12 12:03:10 -0500 kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
2014-05-12 12:03:10 -0500 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
2014-05-12 12:03:10 -0500 kernel[0]: rooting via boot-uuid from /chosen: 7A3F1274-1AA3-3226-8D12-95CBFC410AEC
2014-05-12 12:03:10 -0500 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagementClient: ready
2014-05-12 12:03:10 -0500 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500420ASG Media/IOGUIDPartitionScheme/Customer@2
2014-05-12 12:03:10 -0500 kernel[0]: BSD root: disk0s2, major 1, minor 1
2014-05-12 12:03:10 -0500 kernel[0]: BTCOEXIST off
2014-05-12 12:03:10 -0500 kernel[0]: BRCM tunables:
2014-05-12 12:03:10 -0500 kernel[0]: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): replay_journal: from: 12292096 to: 17313280 (joffset 0x1638e000)
2014-05-12 12:03:10 -0500 kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): journal replay done.
2014-05-12 12:03:10 -0500 kernel[0]: hfs: mounted Pearl on device root_device
2014-05-12 12:03:10 -0500 kernel[0]: hfs: Removed 27 orphaned / unlinked files and 8691 directories
2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** launchd[1] has started up. ***
2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
2014-05-12 12:03:04 -0500 com.apple.SecurityServer[15]: Session 100000 created
2014-05-12 12:03:10 -0500 hidd[47]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
2014-05-12 12:03:10 -0500 hidd[47]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
2014-05-12 12:03:10 -0500 fseventsd[48]: event logs in /.fseventsd out of sync with volume. destroying old logs. (251018 38 251323)
2014-05-12 12:03:18 -0500 kernel[0]: Waiting for DSMOS...
2014-05-12 12:03:19 -0500 kernel[0]: VM Swap Subsystem is ON
2014-05-12 12:03:19 -0500 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
2014-05-12 12:03:19 -0500 kernel[0]: IO80211Interface::efiNVRAMPublished():
2014-05-12 12:03:20 -0500 fseventsd[48]: log dir: /.fseventsd getting new uuid: AE239A89-60C8-4D7F-9202-D032BF7D1FD9
2014-05-12 12:03:20 -0500 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
2014-05-12 12:03:22 -0500 com.apple.usbmuxd[20]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
2014-05-12 12:03:22 -0500 configd[57]: dhcp_arp_router: en1 SSID unavailable
2014-05-12 12:03:23 -0500 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,c5e1,2800]
2014-05-12 12:03:23 -0500 configd[57]: setting hostname to "TheBlackPearl-2.local"
2014-05-12 12:03:23 -0500 configd[57]: network changed.
2014-05-12 12:03:23 -0500 kernel[0]: fNumVRAMBlocks is 4
2014-05-12 12:03:23 -0500 kernel[0]: AGC: 3.4.35, HW version=1.9.21, flags:0, features:20600
2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe
2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8218 FirmwareVersion - 0x0042
2014-05-12 12:03:23 -0500 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x4800 ****
2014-05-12 12:03:23 -0500 kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x4800 ****
2014-05-12 12:03:23 -0500 kernel[0]: NVDAStartup: Official
2014-05-12 12:03:23 -0500 kernel[0]: NVDANV50HAL loaded and registered
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: Previous Shutdown Cause: -79
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
2014-05-12 12:03:23 -0500 kernel[0]: init
2014-05-12 12:03:23 -0500 kernel[0]: probe
2014-05-12 12:03:23 -0500 kernel[0]: start
2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x4800
2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][start] -- completed
2014-05-12 12:03:24 -0500 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
2014-05-12 12:03:24 -0500 kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0xde00 -- 0xa000 -- 0x4800 ****
2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d93d443 prepared read only
2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f0e1 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d930343 prepared read only
2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f2db 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
2014-05-12 12:03:24 -0500 kernel[0]: DSMOS has arrived
2014-05-12 12:03:27 -0500 configd[57]: network changed: v4(en0+:192.168.0.15) DNS+ Proxy+ SMB
2014-05-12 12:03:28 -0500 com.apple.SecurityServer[15]: Entering service
2014-05-12 12:03:28 -0500 mDNSResponder[39]: mDNSResponder mDNSResponder-522.90.2 (Nov 3 2013 18:51:09) starting OSXVers 13
2014-05-12 12:03:28 -0500 awacsd[61]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
2014-05-12 12:03:28 -0500 digest-service[74]: label: default
2014-05-12 12:03:28 -0500 digest-service[74]: dbname: od:/Local/Default
2014-05-12 12:03:28 -0500 digest-service[74]: mkey_file: /var/db/krb5kdc/m-key
2014-05-12 12:03:28 -0500 digest-service[74]: acl_file: /var/db/krb5kdc/kadmind.acl
2014-05-12 12:03:28 -0500 loginwindow[42]: Login Window Application Started
2014-05-12 12:03:28 -0500 UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
2014-05-12 12:03:28 -0500 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
2014-05-12 12:03:28 -0500 configd[57]: network changed: v4(en0:192.168.0.15) DNS* Proxy SMB
2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2D_IPC: Loaded
2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2DInitialize succeeded
2014-05-12 12:03:28 -0500 configd[57]: network changed.
2014-05-12 12:03:28 -0500 awacsd[61]: InnerStore CopyAllZones: no info in Dynamic Store
2014-05-12 12:03:28 -0500 mDNSResponder[39]: 4: Listening for incoming Unix Domain Socket client requests
2014-05-12 12:03:28 -0500 systemkeychain[94]: done file: /var/run/systemkeychaincheck.done
2014-05-12 12:03:28 -0500 networkd[108]: networkd.108 built Aug 24 2013 22:08:46
2014-05-12 12:03:29 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: uid=0
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 WindowServer[96]: Server is starting up
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 mds[38]: (Normal) FMW: FMW 0 0
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 stackshot[24]: Timed out waiting for IOKit to finish matching.
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
2014-05-12 12:03:30 -0500 kernel[0]: createVirtIf(): ifRole = 1
2014-05-12 12:03:30 -0500 kernel[0]: in func createVirtualInterface ifRole = 1
2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
2014-05-12 12:03:30 -0500 kernel[0]: Created virtif 0xffffff802c968400 p2p0
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: netr probe 0
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init request
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init return domain: BUILTIN server: THEBLACKPEARL-2 indomain was: <NULL>
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2014-05-12 12:03:30 -0500 locationd[44]: NBB-Cou -
Mid 2010 15" Macbook Pro Random Shut down and Restart
I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details] -
Macbook Pro Randomly Shuts down...SMC Reset only temporarily
I have a somewhat concerning problem with my 2011 Macbook Pro (15").
It started two nights ago, didn't happen yesterday, and happened again today. It has also fried two iPhone chargers. Here's the story:
On Sunday night, my Macbook randomly shut down. Wouldn't restart, nor would it even charge (the LED on the charger didn't even come on). So after trying everything I could (namely, PRAM, SMC, etc.), I finally took the bottom of the computer off, unplugged the battery internally, did a hard reset of the SMC, and everything was back up and running. That night, I got a strange error when I plugged my iPhone in to charge: USB is using too much power and has been disabled, or something along those lines. Weird--but my computer didn't shut down again, so I shrugged it off.
Fast forward to tonight--all worked fine until I plugged a NEW iphone charger into the computer. This same cord worked fine this afternoon, but I got the "USB drawing too much power" message and then nothing. The computer shut off, had to unscrew the bottom and do another hard reset, and here I am.
I've tried to figure out just what might have caused this. I did buy a charger from my university's bookstore that I do not think was Apple branded. Is it possible that it somehow fried my battery? Or do I have a bigger issue - motherboard, RAM, etc.? The computer (when I get it to finally power back up) works fine and no files have been lost, so I don't think it's harddrive related.
If anyone can shed some light on this problem, please let me know. I've searched for a long time to find a problem similar to mine and haven't found any answers other than the generic "Reset SMC," or "Reset PRAM." I know how to and have done both of these things. Do I need a new battery? I ordered a charger directly from Apple and have only used it since the first shut down.There's only a limited amount of things you can do on a laptop repair-wise: tiny and tightly packed components are a far cry from yesteryear's huge boxes with individual removables.
Is the USB error coming in regardless of which USB slot you use? Have you reproduced this error with other USB devices that draw a charging current or significant power?
If the problem is indeed that USB is drawing too much power, it could be a short in the USB circuitry, or it could be a short with your phone. Try charging someone else's iPhone. The concept with current is that it's "pushed by voltage" and "drawn by a resistance in a closed circuit." If the voltage is too high, or if the resistance is too low (short circuit), then you will end up where you're at.
Also, it could be helpful to review your system log. In spotlight, write "terminal" then type in the shell prompt (without the quotes) "cp /var/log/system.log ~" this will put a file on your desktop that you can open with a text viewer, search for the word "USB" towards the end of the file, and see what you can make of it. Post anything here that seems suspicious. Warning: it'll be cryptic and hard to read!
So,
- Try different USB slots on your computer
- Try different USB power-drawing devices
- Try different iPhones or iPods
- Review the system log and post any suspicious lines -
Why is my macbook pro randomly shutting down and restarting?
My macbook pro is randomly shutting down and restarting. It started a couple days ago and seems to happen completely randomly. I did a extended hardware test and no problems were found. I reset the SMC and that didn’t work. Battery is charged and I don’t think its overheating. Im using Mavericks 10.9.1. Someone please help because I can’t even use my mac for anything lately and its really annoying.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
Macbook Pro Randomly Shuts Down and Restarts
Hi There,
This issue appears to have occured for other people in different forms but there does not appear to have been a conclusive answer to the problem, so here's hoping someone here might be able to provide some further insight into the issue, and with some luck, a solution.
I have an early 2008 MacBook Pro running OS X 10.7.2 (plugged-in to power) that has started to randomly shut down and then restart itself (goes through all the start up screens; Apple logo etc.). It doesn't appear to be just a straight restart of the machine, but it shuts down, and then a couple of seconds later, reboots, as though it is two different actions...
The computer does this pretty randomly, and now quite often. It happens when applications are running, Safari for example, and when nothing is running and i just go to open Finder or use Spotlight.
I haven't had this issue in the past (some 3+ years of full time use now) and as far as i'm aware, nothing changed on the computer immediately prior to the issue occuring (no updates, installs etc.).
I've checked the systen log which, each time the issue occurs, returns the message 'Previous Shutdown Cause: -128'. I've sought reference as to what this refers to, but it would appear to be a mystery to the WWW.
I have tried the following solutions with no success:
- Proper restart and reboot of system;
- Repair permissions;
- Reset SMC;
- Reinstall OS X.
Any thoughts on what the problem is, what the '-128' refers to, or what more i can try to solve the issue?
Your help is much appreciated! Thanks.I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue. If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!
-
Late 2007 MacBook Pro Randomly Shuts Down
I have a late 2007 15-inch MacBook Pro (A1226). It has a 2.20 GHz Core 2 Duo, 5 GB of memory (a stock 1 GB stick and a 3rd party 4 GB stick), and a stock 200 GB 7200 RPM Hitachi hard drive. I have had issues with it shutting down in certain situations.
(1) The laptop shuts down abruptly whenever I pick it up and walk around with it. This consistently happens within 5 seconds of picking it up. I know for a fact that this never used to be problem. I only started noticing this happening about 5 months ago.
(2) The laptop randomly shuts down abruptly when I'm using it on a hard stable surface that does not block any vents. This does not necessarily happen when it is under a heavy load. When it happens, the laptop suddenly shuts down and the screen suddenly goes black. I have to wait about 5 to 10 minutes for it to be willing to turn back on again. This happens one to three times a day, and it is completely unpredictable. Below is a graph of various temperatures up until the point when it shuts down. None of these temperatures are high enough for me to suspect that this issue is caused by overheating.
I would really appreciate it if anyone had any insight into why these random shutdowns are happening. Thanks!I suggest an Apple Hardware Test and see if that picks up any issues:
http://support.apple.com/kb/ht1509
An appointment at an Apple genius bar seems like a good idea. Since you say that the problem occurs when you pick up the MBP, you should be able to recreate it for the technicians.
Though I do not believe that it is connected with yo ur problem, I would suggest replacing the 1 GB RAM chip with a 2 GB RAM chip. That is the best RAM combination for your MBP.
Ciao. -
My 2008 15in macbook pro randomly shuts down while in sleep mode. What can I do?
I have a 2008 15in macbook pro that when it goes to sleep it will randomly shut down. Most times when I try to wake it up from sleep it will just shut itself down as well as when I close and reopen the computer it will just shut down. When I try to turn it back on it generally takes 2 to 3 tries to get it to finally come back on. What should I do? I think it might be a Hard Drive problem. Anything helps!
Hello californiabears and welcome to Apple Support Communities,
Try resetting SMC:
http://support.apple.com/en-us/HT201295
If you think you have a HD problem look at the HD in System reports:
Apple menu - About this Mac - More Info - System Report - SATA
Under SMART status does say "verified"?
Otherwise:
Using Disk Utility to verify or repair disks - Apple Support
Is that the original disk from 2008? If so it's due. -
MacBook Pro randomly shutting down, while plugged in
My MacBook Pro has been randomly shutting down, while its plugged in and with full battery... I just replaced my battery a couple months ago so it isnt, or shouldnt be, a battery problem... anyone know whats going on?
Same is happening to me. It's only doing it since updating to Leopard.
-
MacBook Pro Randomly Shut Down
So yesterday I was on my MacBook Pro (2009) & it randomly shut down and I didn't think anything of it until about 20 minutes later. I know it isn't a battery issue because my battery still has charge. Any help?
This was a charger problem.
-
Why does my macbook pro randomly shut down?
Currently I'm running a MacBook Pro from 2008 I believe. It has a 2.8GHz Core 2 Duo processor and 4GB of RAM. Lately it has developed a habit of shutting down at random times, usually while I'm in the middle of doing something. I've had it shut down white typing documents in Word, working on spreadsheets in Excel, using Google Chrome, and playing various games. After it shuts down it always boots right back into the program it was running at the time it decided to shut down. I've also noticed that the fans seem to run almost all the time, and even though I recently replaced the battery it seems to drain in about 30 minutes. The Apple Hardware test software that came with the machine returns no errors, Disk utility says my hard drive is fine, and no programs seem to be taking up the majority of the processing time. Just wondering if anybody has any suggestions for fixing the shutdown issue?
The third-party system modification "ScreenFlow" may be contributing to your problem. I suggest you back up all data, then uninstall it according to the developer's instructions. Reboot and see whether there's any improvement.
Back up all data before making any changes. -
Macbook Pro Randomly Shutting Down OFTEN
So within the last month my Macbook Pro has been randomly shutting off. It was very minor at first but now I can rarely get my Macbook to run more than 10-15 minutes without it just shutting off. My thing is I'm not sure if it's the power cord or something internally. I don't have a battery because it did the whole overheating expanding thing so I can't really test it with that.
I do notice though when it shut downs i'll unplug the cord and plug it back in and the little light on the cord won't light up for a few seconds or i'll plug it in, hit the power button on the Macbook and the light will actually flash off as i'm hitting it and not power up.
Let me also say that I got this Macbook Pro in like 2006 so I don't know if it's just like getting to the end of its life or what. Anybody have this issue or know what I can do to maybe determine the problem. I am a ways away from an Apple store and I know it is no longer under warranty. I could just be totally out of luck but I thought you guys may be able to help. Thank you!
ChrisHere's a place to get started:
http://support.apple.com/kb/TS1365
There are a number of links for resets and troubleshooting. Try these, and see if anything works.
Good luck! -
Macbook Pro randomly shuts down by itself then restarts
mid-2010 MacBook Pro; i7 processor, 8 GB RAM. After an unpredictable period - anywhere from an half hour to several hours - the unit shuts itself down and then automatically restarts. On longin the error message comes up that the shutdown occurred. The following is a typical panic log:
Interval Since Last Panic Report: -57 sec
Panics Since Last Report: 1
Anonymous UUID: 617EA12B-37B3-0489-058B-AB87F5C41F7C
Tue May 28 06:39:51 2013
panic(cpu 0 caller 0xffffff7f8e7587f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810f75d000 0x0a5480a2, D0, P1/4
Backtrace (CPU 0), Frame : Return Address
0xffffff8110a53220 : 0xffffff800e01d626
0xffffff8110a53290 : 0xffffff7f8e7587f2
0xffffff8110a53350 : 0xffffff7f8e8553b9
0xffffff8110a533b0 : 0xffffff7f8e85542e
0xffffff8110a53420 : 0xffffff7f8eb7bc82
0xffffff8110a53550 : 0xffffff7f8e87bfe8
0xffffff8110a53590 : 0xffffff7f8e760567
0xffffff8110a53640 : 0xffffff7f8e75e05a
0xffffff8110a53840 : 0xffffff7f8e75efa2
0xffffff8110a53920 : 0xffffff7f8f800e90
0xffffff8110a53960 : 0xffffff7f8f810da7
0xffffff8110a53980 : 0xffffff7f8f83fdef
0xffffff8110a539c0 : 0xffffff7f8f83fe4d
0xffffff8110a53a00 : 0xffffff7f8f816b7f
0xffffff8110a53a50 : 0xffffff7f8f7e1506
0xffffff8110a53ae0 : 0xffffff7f8f7dd29c
0xffffff8110a53b10 : 0xffffff7f8f7dae2b
0xffffff8110a53b40 : 0xffffff800e4645c3
0xffffff8110a53bc0 : 0xffffff800e466653
0xffffff8110a53c20 : 0xffffff800e46408f
0xffffff8110a53d70 : 0xffffff800e0984a1
0xffffff8110a53e80 : 0xffffff800e020aed
0xffffff8110a53eb0 : 0xffffff800e010448
0xffffff8110a53f00 : 0xffffff800e01961b
0xffffff8110a53f70 : 0xffffff800e0a5dd6
0xffffff8110a53fb0 : 0xffffff800e0cdd43
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e6fb 000->0xffffff7f8ea08fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e666000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8e6e7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8e6a4000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 ea16000->0xffffff7f8ed37fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e6 fb000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e666000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f8f7bf000 ->0xffffff7f8f88bfff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e6 fb000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8e6e7000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e666000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8e6a4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000de00000
Kernel text base: 0xffffff800e000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2888664220941
last loaded kext at 40881468499: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f8fa24000, size 45056)
last unloaded kext at 172140111098: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8f001000, size 65536)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleUpstreamUserC
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility. -
MacBook Pro randomly shutting down, but not allowed to update
Hello, I have a MacBook Pro 13 inch and it just recently has started shutting down at very random times. I saw another discussion about downloading an update to fix it, but when I went to download the update it said that my computer did not need the update. Any suggestions/help???
“If your MacBook is shutting down intermittently, please contact AppleCare for service.”
Good luck,
Clinton -
Since upgrading to Maverick my macbook pro randomly shuts down all the time, no idea why...
Since I upgraded to Maverick, my Macbook Pro shuts down quite often without warning. No idea why.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
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