Macbook Pro Retina 13'' - Power button and sleep mode

I just updated my Mac, which is the latest Macbook Pro Retina 13''. All of a sudden, it refuses to enter sleep mode when I press the power button, which worked perfectly fine before the update. I now have to manually enter sleep mode from the monitor. After entering sleep mode, It works fine to press the power button to make it work again, but not reverse. Why?
Thanks in advance!

I have this problem as well. Worked perfectly before I updated to OS X Mavericks (10.9.2).
Now I have to hold the power button in for it to sleep or click on it for a few times. But there is no problem when I'm going to wake the computer up, just a single push and it works fine. Is this a software issue or a hardware issue? Any respond from Apple regarding this issue and how to solve it? Or should i contact my retailer?
MAcbook Pro Retina 13'
Processor  2.6 GHz Intel Core i5
Memory  8 GB 1600 MHz DDR3
Graphics  Intel Iris 1024 MB

Similar Messages

  • TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

    I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one?  Also, the software is not updated as the computer hasn't worked for about 2 months. 
    Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well?  It is not saved in the cloud.
    Thanks for your help, it is much appreciated.

    You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
    But it would be a mistake to simply put the old HD in the new computer.
    These are the steps:
    Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
    Put it in a cheap enclosure
    Connect it the new computer
    Boot up new computer.
    If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
    Obviously chose the second option (another HD connected to this Mac) and follow prompts.
    If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
    Message was edited by: Mike Boreham...added sec on line

  • My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

    My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

    You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
    Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.

  • The screen on my MacBook Pro Retina has horizontal lines and has a brightness flicker every few seconds since june 2013 upgrade of airport utility.

    The screen on my MacBook Pro Retina has horizontal lines and a flicker every few seconds this happened after  this weeks Airport Utility 6.3 upgrade.

    Hi John,
    I would take your machine into a Apple service center. Its highly likely a hardware issue. The most likely issue being the display has failed. If there is no external damage to the machines display they will replace the whole display under warranty for you.

  • HT1430 My phone locked up during sync to I tunes,   Power button and sleep/wake don't work

    My  phone locked up during sync to I tunes,  Power button and sleep/wake don't work.

    We here and here

  • TS1713 2013 MacBook Pro Retina 15" Power Cable Black Gunk (Ink-like)

    Hi folks,
    I have a 2013 MacBook Pro Retina 15" and I bought a spare power adapter for it (85w). Today I went to pick up the cable and my hands were covered in a black gunk. I looked down and the cable had ink-like gunk on the cable? When I went to rub it off, the white coating to the cable seemed to be burned off and showed a tan undercoat.
    Nothing was spilled on it or anything, it was just on the floor near my computer (not near anything that could burn the cable or something).
    Has anyone had this happen? What the heck happened?
    - Concerned

    In a word, yes.
    The video out capabilities for the 13" and 15" retina MBPs are the same.
    Tech specs

  • I bought a macbook pro retina ME665 in Dubai, and 3 month later its display stopped working properly.some white lines appeared on it and display itself became white and black. Can anybody suggest what should I do to fix this problem?

    In October 2013 I was on Vacationin Dubai and bought there Macbook pro retina ME665. I returned to Kyrgystan (home town) and for New Year I was away for a week. When I came back i found that the dispaly of my laptop became white and black, some lines appeared on it. Everybody in my family told me that no one has dropped my laptop or done anything that can cause this problem. there is no any service provider of apple in my country. WIl, the international warranty cover this case? I bought this laptop not from apple store,but in a simple store and I lost reciept.

    Put the Serial Number in here...
    to see if it is registered with Apple..
    And see here for Contacting Apple World Wide for Support and Service

  • Can the late 2013 Macbook Pro Retina 13" power 2 external Dell UltraSharp U2713HM monitors at full resolution?

    Hi, I'm looking at buying the current Macbook Pro Retina 13", but I'd like to use it with 2 Dell UltraSharp U2713HM monitors oc=U2713HM-Black&s=dhs&sbc=dell-u2713hm
    My plan was to use the the thunderbolt ports to the monitors DisplayPort plug. Can the 13" Macbook Pro drive 2 external screens @ 2560x1440 I'm happy to shut the macbook lid if necessary.
    If the 13" can't do it, can the 15" model with it's discrete graphics card?
    The Dell UltraSharp U2713HM – it’s everything you could want in a 27” monitor – screen brilliance, comfort and eco-consciousness all rolled into one
    27-inch (diagonal) VIS with LED backlight
    WQHD resolution, 2560 x 1440 at 60 Hz (Max)
    178°/178° ultra-wide viewing angle
    In-plane switching technology
    Customizable brightness from 50 to 350 cd/m²
    Factory calibrated color report
    More than 99% sRGB (deltaE < 5)
    DisplayPort 1.2, HDMI, DVI and VGA and USB 3.0 ports
    Pivot, tilt, swivel and height adjustable (115mm)
    Arsenic-free glass and mercury-free LED panel
    Why not the Apple Thunderbolt screen, well I prefer a non-reflective screen in the office, but If I can't do it with the Dell's can it be done with 2 27" Thunderbolt monitors from the 13" Macbook Pro?

    In a word, yes.
    The video out capabilities for the 13" and 15" retina MBPs are the same.
    Tech specs

  • I got a new MacBook Pro Retina Display 15 inch and it hangs a lot and video window stops working randomly while editing

    Interval Since Last Panic Report:  177216 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    3E21F002-A48E-5050-6C20-1DB0AAA94D06
    Tue Sep  3 11:32:45 2013
    panic(cpu 6 caller 0xffffff7fb0898f1a): "GPU Panic: [<None>] 3 3 5f 1d 0 8 0 3 : NVRM[0/1:0:0]: Read Error 0x001226c4: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x103000000 0xffffff81227b2000 0x0e7150a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 6), Frame : Return Address
    0xffffff815a1ea420 : 0xffffff802e61d626
    0xffffff815a1ea490 : 0xffffff7fb0898f1a
    0xffffff815a1ea560 : 0xffffff7faed7af1e
    0xffffff815a1ea620 : 0xffffff7faee4f12d
    0xffffff815a1ea660 : 0xffffff7faf177d9f
    0xffffff815a1ea680 : 0xffffff7faf14e715
    0xffffff815a1ea750 : 0xffffff7faf14eaf0
    0xffffff815a1ea7c0 : 0xffffff7faeecb275
    0xffffff815a1ea910 : 0xffffff7faeeca5f9
    0xffffff815a1eaa20 : 0xffffff7faf118d9a
    0xffffff815a1eaaf0 : 0xffffff7faf11fe17
    0xffffff815a1eab80 : 0xffffff7faf1163cb
    0xffffff815a1eabf0 : 0xffffff7faf116634
    0xffffff815a1eac40 : 0xffffff7faf17221a
    0xffffff815a1eacb0 : 0xffffff7faee77a75
    0xffffff815a1eacd0 : 0xffffff7faed81d50
    0xffffff815a1ead80 : 0xffffff7faed7f7d0
    0xffffff815a1eaf80 : 0xffffff7faed8110a
    0xffffff815a1eb050 : 0xffffff7fafda28be
    0xffffff815a1eb110 : 0xffffff7fafd9fc9a
    0xffffff815a1eb130 : 0xffffff7fafda14be
    0xffffff815a1eb260 : 0xffffff7fafd9fb56
    0xffffff815a1eb2c0 : 0xffffff7fafd9f677
    0xffffff815a1eb370 : 0xffffff7fafdd3141
    0xffffff815a1eb5b0 : 0xffffff7fafdd6b12
    0xffffff815a1eb630 : 0xffffff7fafdd6982
    0xffffff815a1eb680 : 0xffffff7fafdc9353
    0xffffff815a1eb690 : 0xffffff7fafdccabf
    0xffffff815a1eb800 : 0xffffff7fafdcc5ce
    0xffffff815a1eb830 : 0xffffff7fafd958fe
    0xffffff815a1eb840 : 0xffffff7fafd8f3a3
    0xffffff815a1eb880 : 0xffffff7fafdc71c3
    0xffffff815a1eb8d0 : 0xffffff7fafd8ca71
    0xffffff815a1eb910 : 0xffffff7fafd81c4d
    0xffffff815a1eba90 : 0xffffff7fafdb2f0f
    0xffffff815a1ebb50 : 0xffffff7fafd808c8
    0xffffff815a1ebba0 : 0xffffff802ea66e69
    0xffffff815a1ebbc0 : 0xffffff802ea68410
    0xffffff815a1ebc20 : 0xffffff802ea65e2f
    0xffffff815a1ebd70 : 0xffffff802e698c01
    0xffffff815a1ebe80 : 0xffffff802e620b3d
    0xffffff815a1ebeb0 : 0xffffff802e610448
    0xffffff815a1ebf00 : 0xffffff802e61961b
    0xffffff815a1ebf70 : 0xffffff802e6a6536
    0xffffff815a1ebfb0 : 0xffffff802e6ce9e3
          Kernel Extensions in backtrace:
   [49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fb088b000->0xffffff7fb089dfff
                dependency:[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fb0886000
                dependency:[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
                dependency:[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fb0872000
                dependency:[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7faf780000
                dependency:[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
                dependency:[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
   [96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000->0xffffff7faefbefff
                dependency:[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
                dependency:[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
                dependency:[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
   [8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7faefca000->0xffffff7faf2fbfff
                dependency:[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000
                dependency:[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
   [7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7fafd6e0 00->0xffffff7fafe3bfff
                dependency:[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000
                dependency:[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
                dependency:[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
                dependency:[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
    BSD process name corresponding to current thread: VLC
    Mac OS version:
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x000000002e400000
    Kernel text base: 0xffffff802e600000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 11238298072610
    last loaded kext at 7218150502781:     4.1.23 (addr 0xffffff7fb09e9000, size 16384)
    last unloaded kext at 7286064061841:     4.1.23 (addr 0xffffff7fb09e9000, size 12288)
    loaded kexts:
    com.nvidia.CUDA     1.1.0     1.8.4     1.9.5d0     1.60     4.1.4f2     3.0     122     2.0.6d1     100.12.87     1.0.0     2.3.7fc4     2.3.7fc4     4.1.4f2     8.1.2     8.1.2     3.5.10     2.0.3d0     1.6.0     3.4.5     1.1.11     8.1.2     1.0.0d1     7.0.0     3.4.5     1.0.0     237.1     237.1     1.0.0d1     1.0.0d1     34     404     5.5.5     1.4.2     2.3.1     615.20.17     2.5.2     5.5.0     5.6.0     1.7     161.0.0     1.7     1.5     1.8     1.9     1.7     1.6     196.0.0     4.0.39     2.1     196.0.0     10.0.6     1.0     3.5.5     2.3.7fc4     1.8.9fc11     1.6     4.1.4f2     74.5.1     1.0.11d0     8.1.2     8.1.2     1.0.0     1.0.4     1.0.11d0     2.3.7fc4     2.3.7fc4     86.0.4     4.1.4f2     3.1.4d2     3.4.5     5.3.0d51     2.3.7     2.3.7     1.8.9     1.8.9     1.2.6     237.3     5.2.5     5.5.5     5.2.5     1.7.8     2.4.0     5.5.5     530.4     3.0     2.3.1     5.6.0     1.7     1.8.1     1.1     220.3     1.0.0d1     7     345     1.8     28.21     1.7     2.7.3     1.4     1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f35
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SD256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52f, 0x14200000 / 1

    OWC sells an “Envoy Pro Update Kit” along with their rMBP SSD upgrades. Drive-Internal-Flash
    Use their live chat line to ask about purchasing the upgrade kit separately.
    You will need torx T5 and pentalobe screwdrivers available at hardware stores in in this handy toolkit.
    $17 Toolkit:
    (They may be included with the upgrade kit.)
    Tutorials are at OWC ( and y_ssd_l/
    One trick:  When you remove the bottom case take note of which screws go in which holes.  They differ in length.
    Message was edited by: hands4

  • Hello, I have a MacBook pro retina 13" early 2013, and i am not sure if I can use a 4k2k display Monitor with my Macbook, please help!

    Hello, I have a MacBook pro retina 13" early 2013, 2,6 GHz Intel Core i5 and Intel HD Graphics 4000 1024MB,
    and i am not sure if I can use a 4k2k display Monitor with my Macbook, please help!

    Hello, Righten.  
    Thank you for visiting Apple Support Communities.  
    I understand that you want to know if your MacBook Pro will support a 4k display.  Here is an article that will answer your question.  
    Using 4K displays and Ultra HD TVs with your Mac
    Jason H.  

  • My macbook pro retina gets very hot and slow

    whenever i use my macbook pro retina for an extended amount of time 1-2 hours watching videos online or playing games it gets very hot, starts lagging and gets unresponsive, i can only use it with a fan underneath basically, my old macbook pro had a similar problem, it took like 3 weeks of them checking it to find a problem which took them another couple of weeks to fix, i cannot be without my laptop for any extended period of time. fans inside seem to be working fine, but it still get incredibly hot... please help!!!

    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity

  • My 2008 15in macbook pro randomly shuts down while in sleep mode. What can I do?

    I have a 2008 15in macbook pro that when it goes to sleep it will randomly shut down. Most times when I try to wake it up from sleep it will just shut itself down as well as when I close and reopen the computer it will just shut down. When I try to turn it back on it generally takes 2 to 3 tries to get it to finally come back on. What should I do? I think it might be a Hard Drive problem. Anything helps!

    Hello californiabears and welcome to Apple Support Communities,
    Try resetting SMC:
    If you think you have a HD problem look at the HD in System reports:
    Apple menu - About this Mac - More Info - System Report - SATA
    Under SMART status does say "verified"?
    Using Disk Utility to verify or repair disks - Apple Support
    Is that the original disk from 2008? If so it's due.

  • New to Mac: My Macbook Pro does not power on and off very well.  It freezes in the never ending circular swirl.  I have to hold down the power button to get a "reset."  I have updated software

    New to Mac:  My Pro does sleep, power on or power off consistently or efficiently.   It freezes into a  never ending spool.  I have to press down the power off button to reset.  I have updated my software.

    If this is a new MacBook Pro, and you're within 90 days of purchasing it from Appe, contact Apple support. In the US it's (800) APL-CARE (800-275-2273)

  • Macbook Pro Retina 2013 not waking from sleep

    Hi all,
    My brand new 15" Retina Macbook Pro (late 2013) is not waking from sleep. It doesn't occur after a short sleep (as I can wake it as normal by moving my mouse), but if the sleep is for some extended duration (not exactly sure, but at least within a couple of hours) then the only way to wake it is to use the power button.
    I've tried an SMC reset to no avail -- the problem still occurs.
    It's plugged into a power adapter and this is a screenshot of the settings page.
    This is a very annoying issue. I'm hoping someone can help?

    I managed to narrow down and reproduce the issue:
    It occurs when the 'turn display off after' time lapses. Eg, if I change the setting to 1 minute and wait for the display to turn off, the computer will *not* wake up without pressing the power button.
    Very strange. Hoping someone can provide some insight!

  • After install Mavericks I can't turn off my MacBook Pro from the power button.

    Dear all, prior to install Mavericks in my MacBook Pro, when I pushed the power button it appeared a dialog box which gave me the option to turn off the copmuter choosing the right option.
    After the installation of Mavericks,and obviuosly having the system running, when I push the power button it does just nothing.
    Does anyone have the same issue? Have someone solved it?
    Thank you very much in advance for your answers, for your attention and for your help.
    Kind regards.

    You can turn off this new sleep feature and restore the shutdown/sleep dialog box  to pop up when you press the power button.
    In Terminal copy & paste in the following command and then press enter:
    defaults write PowerButtonSleepsSystem -bool no

Maybe you are looking for