MacBook Pro Retina 15 Inch acting up.
Ok, I have several things going on:
My spotify app started crashing on startup, and the my Adobe Premiere CC programs stopped functioning correctly. CS6 Master Collection worked before, and then started doing the same thing.
Now my touch pad sometimes becomes unresponsive to certain gestures (or stops working completely).
I have used EtreCheck to get system details - I am removing as many of the third party applications as I can, but I ran the check first in case it was one of them that could still be causing a problem.
Here Goes:
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 4:51:16
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (22.73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Kernel Extensions:
com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6)
com.nvidia.CUDA (1.1.0)
Startup Items:
CUDA: Path: /System/Library/StartupItems/CUDA
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.nvidia.CUDASoftwareUpdate.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Google Drive
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Authoxy 3rd-Party support link
CUDA Preferences 3rd-Party support link
Flash Player 3rd-Party support link
Java 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SA Color Finesse 3 UI: Version: 3.0.9(286) - SDK 10.5 3rd-Party support link
/Applications/Adobe After Effects CC/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.8 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.8 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
9% Google Chrome
7% WindowServer
2% iTunes
2% hidd
2% EtreCheck
Top Processes by Memory:
213 MB Finder
213 MB Spotify
180 MB iTunes
164 MB WindowServer
147 MB Google Chrome
Virtual Memory Information:
9.83 GB Free RAM
3.67 GB Active RAM
705 MB Inactive RAM
1.41 GB Wired RAM
1.58 GB Page-ins
0 B Page-outs
The OS hides many of these things so that the casual user can't mess with them- so they won't show up in normal searches.
During your use of your Mac it looks to me that you've installed various bits of software that without you knowing, also installed various little things that are normally not visible, and which you need to get rid of. They are not essential, and are probably causing most of your problems.
My own preferred way of finding this invisible stuff is to use a piece of freeware called EasyFind, from here.
Unlike Apple's built in search facility Spotlight, EasyFind doesn't rely on an index but searches directly on your hard drive and will quickly find everything, including the things that are normally hidden.
To find the things I suggest you should trash, do the following using EasyFind. You may need to type in your password for some of these things to happen.
1. Search (only folders) for a folder called Startup Items and open it. In there you'll find CUDA: Path: /System/Library/StartupItems/CUDA . Move it to the trash using the EasyFind menu item.
2. Search (only folders) for a folder called Launch Agents and open it. In there you'll find the Launch Agents listed by EtreCheck. Trash them all. You don't need them.
3. In the same search, EasyFind will probably also find a folder called User Launch Agents. Trash this whole folder along with anything that's in it.
4. Search for a folder called User Login Items. Open it and trash everything that's in there.
5. Search for a folder called Internet Plug-ins. Open it and trash everything that's in there. You will probably also find a folder called User Internet Plugins. Trash the whole folder and everything it contains.
6. Search for a folder called 3rd Party Preference Panes. Open it and trash everything that's in it.
Then restart the computer and see if it performs better.
At various points you may get a window that tells you you need to reinstall Java, Acrobat Reader, and Adobe Flash Player. If so, go ahead and do this.
I hope this helps.
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[loaded] com.paragon.NTFS.upd.plist
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[loaded] com.github.GitHub.GHInstallCLI.plist
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iTunesHelper
KVpnClientAgent
KVpnClientStatus
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AdobePDFViewer.plugin
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Flash Player.plugin
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JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SpeedDownload Browser Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
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2% WindowServer
1% fontd
1% EtreCheck
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0% SystemUIServer
0% coreservicesd
0% configd
0% hidd
0% App Store
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238 MB Google Chrome
180 MB WindowServer
164 MB Dock
115 MB mds
90 MB iTunes
82 MB Messages
74 MB App Store
57 MB Finder
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4.04 GB Free RAM
1.92 GB Active RAM
284 MB Inactive RAM
1.75 GB Wired RAM
3.93 GB Page-ins
0 B Page-outs
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