Macbook Pro Retina Kernel Attack
I have a Late 2013 Macbook Pro Retina 15" that I purchased from Apple * Refurbished at the end of January this year. While browsing the internet it had a random Kernel attack. I'll post the report below, just wondering if anyone might be able to help me figure out what might have caused it. I've never had a computer have a kernel attack before so no idea how to really figure out what caused it.
Thanks so much.
Anonymous UUID: A668CE50-22C2-70E8-0993-E64BD2376BA8
Tue May 27 08:20:51 2014
panic(cpu 2 caller 0xffffff801dcdbf5e): Kernel trap at 0xffffff801e0bc1bd, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81e2c4e004, CR3: 0x000000002f012030, CR4: 0x00000000001606e0
RAX: 0x000d70d1000201f0, RBX: 0xffffff8044719000, RCX: 0xffffff801e3034c0, RDX: 0xffffff8044719008
RSP: 0xffffff821df03560, RBP: 0xffffff821df03590, RSI: 0x0000000000000000, RDI: 0xffffff804423dd80
R8: 0x0000000000000000, R9: 0xffffff801e201910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0x000000000000811a, R14: 0xffffff8044df0100, R15: 0x00000000000000f1
RFL: 0x0000000000010246, RIP: 0xffffff801e0bc1bd, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff81e2c4e004, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff82000b5df0 : 0xffffff801dc22fa9
0xffffff82000b5e70 : 0xffffff801dcdbf5e
0xffffff82000b6040 : 0xffffff801dcf3456
0xffffff82000b6060 : 0xffffff801e0bc1bd
0xffffff821df03590 : 0xffffff7fa02ea4f0
0xffffff821df035e0 : 0xffffff7fa02ea62a
0xffffff821df03620 : 0xffffff7fa02e9e48
0xffffff821df03670 : 0xffffff801e0af25e
0xffffff821df036b0 : 0xffffff7fa02e65d6
0xffffff821df03710 : 0xffffff7fa02e5c95
0xffffff821df03730 : 0xffffff7fa02bf25e
0xffffff821df03770 : 0xffffff7fa02bf0a6
0xffffff821df037b0 : 0xffffff801e0af25e
0xffffff821df037f0 : 0xffffff7fa02bf02b
0xffffff821df03820 : 0xffffff7fa02c081d
0xffffff821df03a90 : 0xffffff801e0af25e
0xffffff821df03ad0 : 0xffffff7fa02c0469
0xffffff821df03af0 : 0xffffff7fa02c1cb0
0xffffff821df03b00 : 0xffffff801e0cdf65
0xffffff821df03b90 : 0xffffff801e0cff9f
0xffffff821df03bf0 : 0xffffff801e0cdabf
0xffffff821df03d40 : 0xffffff801dcb66a8
0xffffff821df03e50 : 0xffffff801dc26bf1
0xffffff821df03e80 : 0xffffff801dc139f5
0xffffff821df03ef0 : 0xffffff801dc1e043
0xffffff821df03f70 : 0xffffff801dcc989d
0xffffff821df03fb0 : 0xffffff801dcf3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7fa02bd000->0xffffff7fa02d2fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[FDF4C462-65B0-367C-8A5E-56136D7C54A5]@0xffff ff7f9ecce000
com.apple.driver.AppleBluetoothMultitouch(80.14)[9291233B-D635-3C37-A463-753349 A3376B]@0xffffff7fa02e5000->0xffffff7fa02f2fff
dependency: com.apple.iokit.IOBluetoothFamily(4.2.4f1)[11C4AF1B-A755-33B5-9248-EA0A76FF53CD ]@0xffffff7f9f0d4000
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[FDF4C462-65B0-367C-8A5E-56136D7C54A5]@0xffff ff7f9ecce000
dependency: com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7fa02bd000
dependency: com.apple.driver.IOBluetoothHIDDriver(4.2.4f1)[20D8B220-E719-3CFC-B473-B7B17EB2 EE3B]@0xffffff7fa02d3000
BSD process name corresponding to current thread: hidd
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000001da00000
Kernel text base: 0xffffff801dc00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 24568984833074
last loaded kext at 24542264507479: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa02f3000, size 49152)
last unloaded kext at 23982172877303: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa02f3000, size 32768)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
at.obdev.nke.LittleSnitch 4052
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.smbfs 2.0.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul 8.2.6
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
If it proves to be a one-off : ignore it.
If it happens again: remove the 3rd party kernel extensions & test.
foo.tap
foo.tun
at.obdev.nke.LittleSnitch
Similar Messages
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MacBook Pro Retina, Kernel Panic on Boot
I'm completely puzzled by this and hope someone can help.
The background (in case it's important) is the following: I have a Retina MBP running 10.8.2. I want to use filevault on the SSD but whenever I tried to enable it, it fails with the message about the boot file being unable to be written (and the log has CoreStorage error messages in it). So I assumed that something had gotten corrupted in the past (e.g., when I transferred from my old MacBook Pro or updated to 10.8) and resolved to reformat the SSD, do a complete fresh install and then use the Migration Assistant to bring everything across from a backup disk. It all sounded so easy, what could possibly go wrong?
The situation now is that when I use Migration Assistant to transfer the "Applications" across to the reformatted SSD, the system crashes with a kernel panic on reboot (if I just transfer user documents and system settings but not Applications, everything is fine).
Before getting to this point, the system crashed once on booting but from the trace I saw that there was a single third-party kext (from Parallels for usb - a product which I no longer use) that I removed (from /System/Library/Extensions) which on the first reboot was the last kext loaded before the crash.
However on rebooting, the system still crashes. As you can see, all of the loaded kext appear to be from Apple - there does not appear to be a single third-party one in the bunch.
Any suggestions/advice/solutions much appreciated.
System: MBP 10,1; Mac OS X 10.8.2 (all available updates applied)
Chris
Tue Nov 27 15:31:18 2012
panic(cpu 6 caller 0xffffff802deb7bd5): Kernel trap at 0xffffff7faf4fab36, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000002ed6802f, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xffffff81cf166000, RCX: 0xffffff8052df5aa0, RDX: 0xffffff8202b4ba38
RSP: 0xffffff8202b4bb60, RBP: 0xffffff8202b4bb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff81cf166000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7faf4fab36, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8202b4b800 : 0xffffff802de1d626
0xffffff8202b4b870 : 0xffffff802deb7bd5
0xffffff8202b4ba40 : 0xffffff802dece4ed
0xffffff8202b4ba60 : 0xffffff7faf4fab36
0xffffff8202b4bb60 : 0xffffff7faf4e5182
0xffffff8202b4bbb0 : 0xffffff7faf4e50d8
0xffffff8202b4bbd0 : 0xffffff7faf4b640e
0xffffff8202b4bc00 : 0xffffff7faea82350
0xffffff8202b4bc40 : 0xffffff7faea822bf
0xffffff8202b4bc60 : 0xffffff7faea87708
0xffffff8202b4bcf0 : 0xffffff7faea7fe00
0xffffff8202b4bd20 : 0xffffff7faec23b67
0xffffff8202b4bd70 : 0xffffff802e233dbb
0xffffff8202b4bdc0 : 0xffffff802e263ff7
0xffffff8202b4be30 : 0xffffff802de97d2f
0xffffff8202b4be80 : 0xffffff802de20aed
0xffffff8202b4beb0 : 0xffffff802de10448
0xffffff8202b4bf00 : 0xffffff802de1961b
0xffffff8202b4bf70 : 0xffffff802dea5b16
0xffffff8202b4bfb0 : 0xffffff802deced53
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7faea76000->0xffffff7faeaacfff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fae389000
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7faec21 000->0xffffff7faef23fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fae389000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7faeaad000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7faea76000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7faf4b5000 ->0xffffff7faf577fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7faec 21000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7faeaad000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fae389000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7faea76000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000002dc00000
Kernel text base: 0xffffff802de00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 47375718265
last loaded kext at 47252601398: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7faf5d9000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.nvidia.NVDAStartup 8.0.6
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.driver.XsanFilter 404
com.apple.BootCache 34
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBXHCI 1.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.security.quarantine 2
com.apple.nke.applicationfirewall 4.0.39
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nvGK100hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Run through this fix it list, don't use Filevault it's cracked anyway, you have to give up the password to the law and Apple to fix it, so it's basically useless and hampers your performance and recovery efforts.
Step by Step to fix your Mac
How do I securely delete data from the machine? -
Brandnew macbook pro retina kernel panic
Dear community,
last week I bought the brandnew macbook pro retia 13". Since then I've experienced two kernel panics.
Below I've added the recently occuring one.
The MBP is connected to an external display, to a keyboard via USB and to a bluetooth mouse.
Anyone have an idea what's the reason for this? Unfortunately I can't read these panic codes.
I'm thinking of returning or changig the mbp.
Thank you,
Sebastian
Sat Nov 9 17:58:47 2013
panic(cpu 2 caller 0xffffff801d0db94e): Kernel trap at 0xffffff7f9eba3f4e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010d735000, CR3: 0x000000005841603c, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80308acc00, RCX: 0x0000000000000004, RDX: 0xffffff80308accc8
RSP: 0xffffff810d85b810, RBP: 0xffffff810d85b830, RSI: 0xffffff803a2ae34c, RDI: 0xffffff80308acc00
R8: 0xffffff803b33a230, R9: 0xffffff810d85b734, R10: 0x0000000000000001, R11: 0x0000000000000000
R12: 0x2074655328204633, R13: 0xffffff803b889400, R14: 0xffffff803b6bed01, R15: 0xffffff803a2ae34c
RFL: 0x0000000000010246, RIP: 0xffffff7f9eba3f4e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010d735000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff810602ddf0 : 0xffffff801d022f69
0xffffff810602de70 : 0xffffff801d0db94e
0xffffff810602e040 : 0xffffff801d0f2db6
0xffffff810602e060 : 0xffffff7f9eba3f4e
0xffffff810d85b830 : 0xffffff7f9eb9826b
0xffffff810d85b850 : 0xffffff7f9ebbf54f
0xffffff810d85b890 : 0xffffff7f9ebbf3fe
0xffffff810d85b8c0 : 0xffffff7f9ebb0866
0xffffff810d85b8f0 : 0xffffff7f9eb9f873
0xffffff810d85b940 : 0xffffff7f9ec1d51e
0xffffff810d85b980 : 0xffffff7f9ec18069
0xffffff810d85ba20 : 0xffffff7f9eb9eab4
0xffffff810d85ba50 : 0xffffff7f9eb9ed6b
0xffffff810d85ba80 : 0xffffff7f9ebaa8a8
0xffffff810d85bac0 : 0xffffff7f9ec1cd33
0xffffff810d85bae0 : 0xffffff7f9eb9ce85
0xffffff810d85bb70 : 0xffffff801d4cc49a
0xffffff810d85bb90 : 0xffffff801d4ccffe
0xffffff810d85bbf0 : 0xffffff801d4caa4f
0xffffff810d85bd40 : 0xffffff801d0b6088
0xffffff810d85be50 : 0xffffff801d026bb1
0xffffff810d85be80 : 0xffffff801d0139b5
0xffffff810d85bef0 : 0xffffff801d01e003
0xffffff810d85bf70 : 0xffffff801d0c92ad
0xffffff810d85bfb0 : 0xffffff801d0f35d6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f9eb97000->0xffffff7f9ebfbfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[97E2558E-9BD4-383F-896B-FADDA9357CD3]@0xffffff 7f9d6b9000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9e041000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[E9530535-F9A5-3EFE-8015-D86CE07C 9E65]@0xffffff7f9ec09000->0xffffff7f9ec58fff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f9 df57000
dependency: com.apple.iokit.IOPCIFamily(2.8)[97E2558E-9BD4-383F-896B-FADDA9357CD3]@0xffffff 7f9d6b9000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9e041000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f9eb97000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A2093
Kernel version:
Darwin Kernel Version 13.0.1: Thu Sep 19 19:30:57 PDT 2013; root:xnu-2422.50.20~2/RELEASE_X86_64
Kernel UUID: 6841EFD8-7B62-3A03-B875-7D208717617C
Kernel slide: 0x000000001ce00000
Kernel text base: 0xffffff801d000000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)
System uptime in nanoseconds: 15324207422435
last loaded kext at 14777414349243: com.Logitech.Control Center.HID Driver 3.8.1 (addr 0xffffff7f9f0de000, size 286720)
last unloaded kext at 14926605331165: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f9f0c8000, size 16384)
loaded kexts:
com.Logitech.Control Center.HID Driver 3.8.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.13
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.5fc3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 656.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleUSBXHCI 656.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.1f2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.5fc3
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.6.0d32
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleHDAController 2.5.5fc3
com.apple.iokit.IOHDAFamily 2.5.5fc3
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.AppleGraphicsDeviceControl 3.4.21
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOUSBHIDDriver 656.4.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.1
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.1
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 656.4.0
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.7
com.apple.iokit.IOThunderboltFamily 3.2.2
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 656.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Logitech Keyboard
USB Device: iP5200
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2 -
MacBook Pro Retina kernel panics after xcode update
I was updating my xcode to version 4.6 and it downloaded fine and when it began installing all the fans went high and the system kernal paniced and restarted. I thought it may have been a one time thing so I tried again and it did the same thing. ANy ideas? anyone else with the same issue? The system runs fine with no other issues besides that. Help!?
I did not install the downloadable from the developer site after all. It turns out to be a link to the app store...!
But, problem is solved for me:
Tonight I installed the OS X 10.8.3 update. After that i retried updateing Xcode to 4.6.1 and it worked like a charm.
I have no clue what was wrong before... -
Frequent Kernel Panics on Macbook Pro Retina 15" late 2013
Since a few weeks my Macbook Pro is suffering from frequent kernel panics. The logic board has already been replaced by the Apple but the panics keep occurring.
Machine specs: Macbook Pro retina 15" late 2013, 2.6Ghz Core I7, 16GB Ram, 1TB SSD. This is the model with the discrete Nvidia graphics card.
Already tried, clean install from usb, internet recovery, reset of SMC, PRAM, the machine passes the build in diagnostics and the Apple Store diagnostics.
The following panics occur without specific action from my part so they can happen when the Macbook is idle or when in use. There is no other software installed in the machine than OS X Yosemite and the latest updates.
Every kernel panic (currently 12 in the last 5 hours) show the latest loaded Kext, AppleHWSensor and latest unloaded Kext AppleFileSystemDriver which seems like more than a coincidence.
Hopefully someone can point me in the direction of cause of the problem.
Anonymous UUID: 520FBDBE-27D4-C829-C678-B83F981E20E0
Thu Jan 22 11:13:09 2015
*** Panic Report ***
Machine-check capabilities: 0x0000000000000c0a
family: 6 model: 70 stepping: 1 microcode: 15
signature: 0x40661
Intel(R) Core(TM) i7-4960HQ CPU @ 2.60GHz
10 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 2: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 3: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 4: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 6: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
Processor 7: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC9_STATUS(0x425): 0xfe4000c00002011b
IA32_MC9_ADDR(0x426): 0x037205800007db26
IA32_MC9_MISC(0x427): 0x00000003085581c0
panic(cpu 3 caller 0xffffff801781f12a): "Machine Check at 0xffffff801783af57, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00007f800b060400, CR3: 0x000000001a904000, CR4: 0x00000000001626e0\n" "RAX: 0x0000000000000033, RBX: 0x07ffffffff85f496, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff82030d3ee0, RBP: 0xffffff82030d3f20, RSI: 0xffffff8017ee8c40, RDI: 0xffffff8017e29d60\n" "R8: 0x0000000100000000, R9: 0x0000000000000000, R10: 0x0000000000000003, R11: 0x0000000000000200\n" "R12: 0x0000000000000000, R13: 0xffffff8017ee9640, R14: 0x00000000000009c0, R15: 0x0000000000000033\n" "RFL: 0x0000000000000046, RIP: 0xffffff801783af57, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 3), Frame : Return Address
0xffffff81f7545e90 : 0xffffff801773a811
0xffffff81f7545f10 : 0xffffff801781f12a
0xffffff81f7546070 : 0xffffff801783acef
0xffffff82030d3f20 : 0xffffff80178202ae
0xffffff82030d3f40 : 0xffffff80177514bb
0xffffff82030d3f90 : 0xffffff8017751970
0xffffff82030d3fb0 : 0xffffff80178192c7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000017400000
Kernel text base: 0xffffff8017600000
__HIB text base: 0xffffff8017500000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 5128992840770
last loaded kext at 4411235159: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f99d14000, size 36864)
last unloaded kext at 85121680121: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f99ff7000, size 8192)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1Perhaps running Apple Diagnostics will provide a clue:
http://support.apple.com/en-us/HT202731
I suspect tha your best option is an appointment at an Apple store genius bar. (bring the kernel panic report with you)
Ciao. -
Kernel Panics on my Macbook Pro Retina Late 2013
Hello everybody
I bought a Macbook Pro 15' 500Go SSD, 16Go Ram on january 2, 2014 at the Apple Store.
Since this date, I encountered 4 kernels panics.
The first, on january 8. The second, on january, 19. The third, on january 25.
I have all the three reports. Here is the third one :
Anonymous UUID: 1155B971-26A2-9D59-5A10-C8CFEBF812DC
Sat Jan 25 11:51:24 2014
panic(cpu 4 caller 0xffffff80114db94e): Kernel trap at 0xffffff80114a2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010d88a000, CR3: 0x000000003569e07a, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80342d3450, RDX: 0x0000000000000821
RSP: 0xffffff81e4a5b360, RBP: 0xffffff81e4a5b390, RSI: 0x0000000022318a76, RDI: 0xffffff8017dfe6a8
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000fff, R11: 0xffffff81d6137f01
R12: 0xffffff8017dfe6a8, R13: 0xffffff8015d02000, R14: 0x0000000000056000, R15: 0xffffff80402b68e0
RFL: 0x0000000000010286, RIP: 0xffffff80114a2f09, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010d88a000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81d96e5df0 : 0xffffff8011422f69
0xffffff81d96e5e70 : 0xffffff80114db94e
0xffffff81d96e6040 : 0xffffff80114f2dc6
0xffffff81d96e6060 : 0xffffff80114a2f09
0xffffff81e4a5b390 : 0xffffff801149b771
0xffffff81e4a5b700 : 0xffffff8011473349
0xffffff81e4a5b760 : 0xffffff80118b8ef1
0xffffff81e4a5b860 : 0xffffff80118b916e
0xffffff81e4a5b890 : 0xffffff7f93465f1d
0xffffff81e4a5b8c0 : 0xffffff7f93465e1f
0xffffff81e4a5b8e0 : 0xffffff7f93466d1e
0xffffff81e4a5b900 : 0xffffff7f934ebcfb
0xffffff81e4a5b910 : 0xffffff7f9347d852
0xffffff81e4a5b940 : 0xffffff7f9346c873
0xffffff81e4a5b990 : 0xffffff7f934ea52e
0xffffff81e4a5b9d0 : 0xffffff7f934e8722
0xffffff81e4a5ba20 : 0xffffff7f9346bab4
0xffffff81e4a5ba50 : 0xffffff7f9346bd6b
0xffffff81e4a5ba80 : 0xffffff7f934778a8
0xffffff81e4a5bac0 : 0xffffff7f934e9d43
0xffffff81e4a5bae0 : 0xffffff7f93469e85
0xffffff81e4a5bb70 : 0xffffff80118cc61a
0xffffff81e4a5bb90 : 0xffffff80118cd17e
0xffffff81e4a5bbf0 : 0xffffff80118cabcf
0xffffff81e4a5bd40 : 0xffffff80114b6088
0xffffff81e4a5be50 : 0xffffff8011426bb1
0xffffff81e4a5be80 : 0xffffff80114139b5
0xffffff81e4a5bef0 : 0xffffff801141e003
0xffffff81e4a5bf70 : 0xffffff80114c92ad
0xffffff81e4a5bfb0 : 0xffffff80114f35e6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f93464000->0xffffff7f934c8fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f91ab9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f91db4000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[32600E01-1824-32F0-9E54-3BD0B5AC 1559]@0xffffff7f934d6000->0xffffff7f93525fff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f9 26ad000
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f91ab9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f91db4000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f93464000
BSD process name corresponding to current thread: VLC
Mac OS version:
13B3116
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000011200000
Kernel text base: 0xffffff8011400000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 3198154640940
last loaded kext at 245822547931: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f92240000, size 65536)
last unloaded kext at 948368797667: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9389e000, size 8192)
loaded kexts:
com.viscosityvpn.Viscosity.tun 1.0
com.viscosityvpn.Viscosity.tap 1.0
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.driver.iPodSBCDriver 1.7.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.5
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 821.21.49
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.1f2
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: My Passport 0748
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
So at the third one, I decided to do a clean install of Mavericks (I did it on monday).
Since this clean install no kernel panic, until today...
A fourth kernel panic (I was writing an e-mail in Mail)... Here is the report :
Anonymous UUID: A574220B-1509-EADC-D4E5-CB6389ED06A6
Thu Jan 30 19:36:03 2014
panic(cpu 2 caller 0xffffff80166db94e): Kernel trap at 0xffffff80166a49e7, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000005795400f, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff8029a43821, RCX: 0x0000000000000000, RDX: 0xffffff8016cd0b50
RSP: 0xffffff81fbd63720, RBP: 0xffffff81fbd63740, RSI: 0xffffff8016ccf9d8, RDI: 0xffffff8029a43821
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff8016cd15f0, R11: 0x0000000000000005
R12: 0xffffff803813c090, R13: 0x0000000000000000, R14: 0x000000000000002e, R15: 0xffffff8029a43821
RFL: 0x0000000000010203, RIP: 0xffffff80166a49e7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81fbd633b0 : 0xffffff8016622f69
0xffffff81fbd63430 : 0xffffff80166db94e
0xffffff81fbd63600 : 0xffffff80166f2dc6
0xffffff81fbd63620 : 0xffffff80166a49e7
0xffffff81fbd63740 : 0xffffff801668fbc8
0xffffff81fbd637f0 : 0xffffff80166954d3
0xffffff81fbd63820 : 0xffffff801668ec7d
0xffffff81fbd63850 : 0xffffff801668decc
0xffffff81fbd63890 : 0xffffff80166af865
0xffffff81fbd638b0 : 0xffffff8016618de1
0xffffff81fbd63900 : 0xffffff8016626db2
0xffffff81fbd63920 : 0xffffff8016626bce
0xffffff81fbd63950 : 0xffffff80166139b5
0xffffff81fbd639c0 : 0xffffff8016626ed2
0xffffff81fbd639f0 : 0xffffff801665f031
0xffffff81fbd63a30 : 0xffffff8016ab7158
0xffffff81fbd63a60 : 0xffffff8016ab11dd
0xffffff81fbd63ac0 : 0xffffff7f9864a4ca
0xffffff81fbd63ae0 : 0xffffff7f9864bbb6
0xffffff81fbd63b00 : 0xffffff7f9866e2d1
0xffffff81fbd63b30 : 0xffffff7f98663c7d
0xffffff81fbd63b60 : 0xffffff7f9864f63b
0xffffff81fbd63ba0 : 0xffffff7f986ce778
0xffffff81fbd63c00 : 0xffffff7f9864e7ac
0xffffff81fbd63c20 : 0xffffff7f9864e832
0xffffff81fbd63c50 : 0xffffff8016ac6b64
0xffffff81fbd63c80 : 0xffffff80166b0be8
0xffffff81fbd63cd0 : 0xffffff8016626bce
0xffffff81fbd63d00 : 0xffffff80166139b5
0xffffff81fbd63d70 : 0xffffff8016626ed2
0xffffff81fbd63da0 : 0xffffff801665f031
0xffffff81fbd63de0 : 0xffffff801661a6d9
0xffffff81fbd63e50 : 0xffffff801661c74c
0xffffff81fbd63e90 : 0xffffff801663d930
0xffffff81fbd63ed0 : 0xffffff80169cba6e
0xffffff81fbd63f40 : 0xffffff80169cb79c
0xffffff81fbd63f50 : 0xffffff8016a3d753
0xffffff81fbd63fb0 : 0xffffff80166f35c6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f98649000->0xffffff7f986adfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f96cb9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f96f55000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[32600E01-1824-32F0-9E54-3BD0B5AC 1559]@0xffffff7f986bb000->0xffffff7f9870afff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f9 784e000
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f96cb9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f96f55000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f98649000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13B3116
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000016400000
Kernel text base: 0xffffff8016600000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 63855272627970
last loaded kext at 62802955573578: com.apple.iokit.SCSITaskUserClient 3.6.5 (addr 0xffffff7f98b98000, size 36864)
last unloaded kext at 63181694027186: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f98b94000, size 16384)
loaded kexts:
com.viscosityvpn.Viscosity.tun 1.0
com.viscosityvpn.Viscosity.tap 1.0
com.apple.iokit.SCSITaskUserClient 3.6.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AGPM 100.14.14
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 821.21.49
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.1f2
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
So now I am a little worried. Do you have any ideas?
The deadline for a refund was the 17... Do you think that in such a case I would be eligible for an exchange?
Thank you very much for your help.
VincentThe results of the analyse by EtreCheck :
Informations matérielles :
MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro - modèle : MacBookPro11,3
1 2.3 GHz Intel Core i7 CPU : 4 cores
16 GB RAM
Informations vidéos :
Intel Iris Pro - VRAM: 1024 MB
NVIDIA GeForce GT 750M - VRAM: 2048 MB
Logiciel du système :
OS X 10.9.1 (13B3116) - Uptime: 0 days 8:21:48
Informations des disques :
APPLE SSD SM0512F disk0 : (500,28 GB)
EFI (disk0s1) <non monté> : 209,7 MB
Macintosh HD (disk0s2) / : 499,42 GB (317,12 GB free)
Recovery HD (disk0s3) <non monté> : 650 MB
Informations USB :
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Informations Firewire :
Informations Thunderbolt :
Apple Inc. thunderbolt_bus
Extensions de noyau :
Daemons de lancement systèmes avec un problème :
Représentants de lancement systèmes avec un problème :
Daemons de lancements :
[System] com.adobe.fpsaud.plist Lien aide de 3ème partie
[System] com.macpaw.CleanMyMac2.Agent.plist Lien aide de 3ème partie
[System] com.mice.360Daemon.plist Lien aide de 3ème partie
[System] com.microsoft.office.licensing.helper.plist Lien aide de 3ème partie
[System] org.macosforge.xquartz.privileged_startx.plist Lien aide de 3ème partie
Représentants de lancement :
[System] org.macosforge.xquartz.startx.plist Lien aide de 3ème partie
Représentants de lancement pour l’utilisateur :
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Lien aide de 3ème partie
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Lien aide de 3ème partie
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Lien aide de 3ème partie
[not loaded] com.valvesoftware.steamclean.plist Lien aide de 3ème partie
Éléments Ouverture :
iTunesHelper
CleanMyDrive
Dropbox
Internet Plug-ins :
SharePointBrowserPlugin : Version : 14.3.9 - SDK 10.6 Lien aide de 3ème partie
FlashPlayer-10.6 : Version : 12.0.0.38 - SDK 10.6 Lien aide de 3ème partie
Flash Player : Version : 12.0.0.38 - SDK 10.6 Lien aide de 3ème partie
QuickTime Plugin : Version : 7.7.3
JavaAppletPlugin : Version : 14.9.0 - SDK 10.7 Vieux ! Mettre à jour
Default Browser : Version : 537 - SDK 10.9
Plug-ins audios :
BluetoothAudioPlugIn : Version : 1.0 - SDK 10.9
AirPlay : Version : 1.9 - SDK 10.9
AppleAVBAudio : Version : 2.0.0 - SDK 10.9
iSightAudio : Version : 7.7.3 - SDK 10.9
Panneaux de préférences de 3ème partie :
Flash Player Lien aide de 3ème partie
XBox 360 Controllers Lien aide de 3ème partie
Polices mauvaises :
Aucun
Applications vieilles :
Solver : Version : 1.0 - SDK 10.5 Lien aide de 3ème partie
/Applications/Microsoft Office 2011/Office/Macros complémentaires/Solver.app
Audacity : Version : 2.0.5.0 - SDK 10.4 Lien aide de 3ème partie
/Applications/Audacity/Audacity.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Centre de téléchargement Microsoft : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Database Utility : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
My Day : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Rappels Microsoft Office : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
SyncServicesAgent : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Open XML for Excel : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Alerts Daemon : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Database Daemon : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Chart Converter : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Clip Gallery : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Knights of the Old Republic : Version : 1.3.8 - SDK 10.5 Lien aide de 3ème partie
/Users/[redacted]/Library/Application Support/Steam/SteamApps/common/swkotor/Knights of the Old Republic.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Excel : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Outlook : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Word : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
Microsoft Document Connection : Version : 14.3.9 - SDK 10.5 Lien aide de 3ème partie
TomTomHOMERunner : Version : 2.9.7.2119 - SDK 10.4 Lien aide de 3ème partie
/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
Microsoft AutoUpdate : Version : 2.3.6 - SDK 10.4 Lien aide de 3ème partie
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Users/[redacted]/Downloads/SLUDGE_Dev_Kit_2.2_Mac
SLUDGE : Version : 2.2.0 - SDK 10.5 Lien aide de 3ème partie
Sludge Dev Kit : Version : 207 - SDK 10.4 Lien aide de 3ème partie
Time Machine:
Time Machine n’est pas configuré !
L’utilisation du CPU par processus :
16% Mail
11% WindowServer
6% Safari
2% EtreCheck
2% hidd
L’utilisation de la mémoire par processus :
131 Mo Finder
115 Mo Mail
82 Mo com.apple.WebKit.WebContent
82 Mo Safari
62 Mo WindowServer
Informations de la mémoire virtuelle :
12.11 Go RAM Disponible
1.78 Go RAM Active
129 Mo RAM Inactive
1.28 Go RAM Résidente
998 Mo Pages entrants
0 o Sorties pages
So for you it is not a RAM problem ?! -
Multiple kernel panics & black screen on Macbook Pro Retina early 2013
My Macbook Pro Retina (early 2013, 8GB ram, 250 GB hard drive) has been experiencing multiple kernel panics forcing rapid-fire restarts of the computer multiple times within a very short time frame. This is followed by the screen staying black even if the computer is on (keyboard lit up, can hear volume buttons) but nothing is on the screen. Once the screen goes black, I have to employ some combination of manually shutting it down (by holding down the power button) and then turning it back on (+/- doing an SMC reset) to get the screen working again. I also tried a PRAM reset once, but it didn't seem to have any effect, and I've repaired the disk permissions.
This issue has happened multiple times in the past week. It seems to vary as to how long it takes to happen again (could be a few days, could be less than an hour), and it has happened during multiple different activities (surfing the web, using Word, using Mail). I have experienced this both on Mavericks and after updating to Yosemite over the weekend.
I took it to the Apple Store on Saturday and while the Genius saw that the screen was black when I initially brought it in (even though the computer was on), we couldn't recreate the issue and the diagnostic tests he ran showed nothing. It even started back up fine for him. I thought I was OK, until I had another round of kernel panics + black screen this afternoon. At this point, doing a normal restart of the machine results in a kernel panic before it even makes it off of the loading screen and then a black screen.
This time, I checked the logs and saw the panic report included below. I don't know enough about this to understand what it means, but hopefully someone else does! Some internet searching has suggested that it might be a problem with the GPU (and the log below says GPU panic). Help, please!
Mon Nov 3 16:43:08 2014
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f868daf63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8114d8a000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff8111a12d30 : 0xffffff8003d3a811
0xffffff8111a12db0 : 0xffffff7f868daf63
0xffffff8111a12e90 : 0xffffff7f84a1cd28
0xffffff8111a12f50 : 0xffffff7f84ae71b6
0xffffff8111a12f90 : 0xffffff7f84ae7226
0xffffff8111a13000 : 0xffffff7f84d1ed7e
0xffffff8111a13090 : 0xffffff7f84d3650b
0xffffff8111a130d0 : 0xffffff7f84b5fa13
0xffffff8111a13100 : 0xffffff7f84b5f99d
0xffffff8111a13130 : 0xffffff7f84c6dc9f
0xffffff8111a13160 : 0xffffff7f84c6f971
0xffffff8111a13200 : 0xffffff7f84c6ff38
0xffffff8111a13280 : 0xffffff7f84a31bbf
0xffffff8111a132d0 : 0xffffff7f84c74157
0xffffff8111a13430 : 0xffffff7f84c745fa
0xffffff8111a134b0 : 0xffffff7f84b1ebee
0xffffff8111a13680 : 0xffffff7f84b1d78f
0xffffff8111a136c0 : 0xffffff7f84b2d8f8
0xffffff8111a13720 : 0xffffff7f84b27d63
0xffffff8111a13740 : 0xffffff7f84ae3f76
0xffffff8111a13780 : 0xffffff7f84ae3060
0xffffff8111a137e0 : 0xffffff7f84a20164
0xffffff8111a13800 : 0xffffff7f84a20b5b
0xffffff8111a13a20 : 0xffffff7f84a20e48
0xffffff8111a13ac0 : 0xffffff7f849ce330
0xffffff8111a13b40 : 0xffffff7f849cdb9e
0xffffff8111a13ba0 : 0xffffff7f849cf4c6
0xffffff8111a13be0 : 0xffffff7f849818d0
0xffffff8111a13c70 : 0xffffff7f849798ac
0xffffff8111a13cb0 : 0xffffff7f849d0164
0xffffff8111a13d00 : 0xffffff80042b85b1
0xffffff8111a13d50 : 0xffffff80042ff0b5
0xffffff8111a13dc0 : 0xffffff8003dea95e
0xffffff8111a13e10 : 0xffffff8003d3e91c
0xffffff8111a13e40 : 0xffffff8003d235a3
0xffffff8111a13e90 : 0xffffff8003d33e8d
0xffffff8111a13f10 : 0xffffff8003e0a142
0xffffff8111a13fb0 : 0xffffff8003e3ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000->0xffffff7f849a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f868cc000->0xffffff7f868dffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f868c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8526e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f868c7000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f849cc000->0xffffff7f84c41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f849b6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f849c6000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f84c4d000->0xffffff7f84dfafff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f849cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
BSD process name corresponding to current thread: WindowServerThe logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Pleaze! Help me! Kernel Panic on the Macbook Pro Retina
Pleaze! Help me! Kernel Panic today on the macbook pro retina, 10.8.2. 2.6 Ghz. 8GB.
Sun Sep 23 04:54:44 2012
panic(cpu 0 caller 0xffffff802f8b7bd5): Kernel trap at 0xffffff802fc56d88, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000032263000, CR4: 0x00000000001606e0
RAX: 0xffffff802fe69500, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0xffffff80468ddd08
RSP: 0xffffff81197c3d00, RBP: 0xffffff81197c3d00, RSI: 0x0000000000000002, RDI: 0x0000000000000000
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0xffffff8102fb42a8, R11: 0xffffff8047b1e680
R12: 0x0000000000000000, R13: 0x00000000e00002c9, R14: 0x0000000000000000, R15: 0xffffff8049b44b00
RFL: 0x0000000000010246, RIP: 0xffffff802fc56d88, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81197c39a0 : 0xffffff802f81d626
0xffffff81197c3a10 : 0xffffff802f8b7bd5
0xffffff81197c3be0 : 0xffffff802f8ce4ed
0xffffff81197c3c00 : 0xffffff802fc56d88
0xffffff81197c3d00 : 0xffffff802fc55c34
0xffffff81197c3d40 : 0xffffff7fb05e4659
0xffffff81197c3d80 : 0xffffff7fb05e4881
0xffffff81197c3db0 : 0xffffff7fb0541d4f
0xffffff81197c3e00 : 0xffffff7fb055b032
0xffffff81197c3e50 : 0xffffff7fb08a3be3
0xffffff81197c3e70 : 0xffffff7fb089c359
0xffffff81197c3eb0 : 0xffffff7fb089cd29
0xffffff81197c3ed0 : 0xffffff7fb0896ec8
0xffffff81197c3ef0 : 0xffffff802fc472a8
0xffffff81197c3f30 : 0xffffff802fc45daa
0xffffff81197c3f80 : 0xffffff802fc45ed9
0xffffff81197c3fb0 : 0xffffff802f8b26b7
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.4)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffffff 7fb053e000->0xffffff7fb0594fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fafe50000
com.apple.driver.AppleUSBEHCI(5.4)[E4CA8E89-01B4-3A74-A46F-31A917AD0BD5]@0xffff ff7fb0893000->0xffffff7fb08aafff
dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7fb053e000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fafe50000
com.caiaq.driver.NIUSBHardwareDriver(2.5.1)[00000000-0000-0000-0000-00000000000 0]@0xffffff7fb05df000->0xffffff7fb0614fff
dependency: com.apple.iokit.IOAudioFamily(1.8.9fc10)[0616A409-B8AF-34AC-A27A-F99939D8BD48]@ 0xffffff7fb0508000
dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7fb053e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000002f600000
Kernel text base: 0xffffff802f800000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1380020351255
last loaded kext at 4479708014: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7fb1840000, size 36864)
last unloaded kext at 170189612378: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fb0a72000, size 28672)
loaded kexts:
com.caiaq.driver.NIUSBTraktorKontrolX1Driver 2.5.1
com.caiaq.driver.NIUSBHardwareDriver 2.5.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBXHCI 1.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.nvidia.nvGK100hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Directly after install, even before the apple logo appears:
Interval Since Last Panic Report: 62 sec
Panics Since Last Report: 1
Anonymous UUID: xxxx-82A6-xxx-ACC1-xxxx
Sat Sep 22 13:19:37 2012
panic(cpu 1 caller 0xffffff801fcb7bd5): Kernel trap at 0xffffff801fc2da10, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000022d25000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff802b9a6aa0, RCX: 0x0000000009000000, RDX: 0xffffff8092dfd078
RSP: 0xffffff809857be50, RBP: 0xffffff809857be80, RSI: 0xffffff8092dfd068, RDI: 0x0000000000000000
R8: 0xffffff8092dad078, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8092dad000, R13: 0xffffff802b97b580, R14: 0x01ffff802b97b550, R15: 0x0000000000000000
RFL: 0x0000000000010002, RIP: 0xffffff801fc2da10, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff809857baf0 : 0xffffff801fc1d626
0xffffff809857bb60 : 0xffffff801fcb7bd5
0xffffff809857bd30 : 0xffffff801fcce4ed
0xffffff809857bd50 : 0xffffff801fc2da10
0xffffff809857be80 : 0xffffff802002e1e9
0xffffff809857bec0 : 0xffffff802002ca47
0xffffff809857bf30 : 0xffffff802002d3a2
0xffffff809857bf70 : 0xffffff8020031e99
0xffffff809857bfb0 : 0xffffff801fcb26b7
BSD process name corresponding to current thread: kernel_task
Boot args: (null)
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-xxxx-xxxx-xxxx-478FD0247333
Kernel slide: 0x000000001fa00000
Kernel text base: 0xffffff801fc00000
System model name: MacBookPro5,1 (Mac-F42Dxxxx)
System uptime in nanoseconds: 1887719509
last loaded kext at 311191982: com.apple.driver.AppleSmartBatteryManager 161.0.0 (addr 0xffffff7fa1e0f000, size 53248)
loaded kexts:
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS723225L9SA62, 250,06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
Was solved after rebooting for the 3rd time... but seems scary as it was shown in on the screen direclty on booting... (normally you get the nice reboot interface). -
Kernel Panic - MacBook Pro Retina Mid 2012 - Yosemite 10.10.3
Hello,
I've been having an increasing rate of kernel panics (especially after installing yosemite last year).
Here is my latest panic log:
Anonymous UUID: 11F635C1-DBC1-A40D-28A4-ED2C7D0C24D2
Sun Apr 19 20:23:39 2015
*** Panic Report ***
panic(cpu 6 caller 0xffffff8003b6bf28): "a freed zone element has been modified in zone kalloc.128: expected 0xdeadbeefdeadbeef but found 0xffffff802a13ce50, bits changed 0x2152416ff4be70bf, at offset 88 of 128 in element 0xffffff8016b28680, cookies 0x3f0011ab8a859388 0x53521d557e6add9"@/SourceCache/xnu/xnu-2782.20.48/osfmk/kern/zalloc.c:496
Backtrace (CPU 6), Frame : Return Address
0xffffff8119373410 : 0xffffff8003b2bda1
0xffffff8119373490 : 0xffffff8003b6bf28
0xffffff81193735c0 : 0xffffff8003b34601
0xffffff81193735f0 : 0xffffff80040a0754
0xffffff8119373610 : 0xffffff7f85df0747
0xffffff8119373630 : 0xffffff7f85dc6ec5
0xffffff81193736b0 : 0xffffff7f85dc7c88
0xffffff8119373730 : 0xffffff7f85dc82b3
0xffffff8119373890 : 0xffffff7f85dc8ce5
0xffffff81193739f0 : 0xffffff7f85dc0554
0xffffff8119373a40 : 0xffffff7f85d40876
0xffffff8119373a80 : 0xffffff7f85e0494a
0xffffff8119373ab0 : 0xffffff7f85e047b8
0xffffff8119373ad0 : 0xffffff7f85d5b816
0xffffff8119373b20 : 0xffffff7f85d5c350
0xffffff8119373b60 : 0xffffff80041017cf
0xffffff8119373bc0 : 0xffffff80040ff0c3
0xffffff8119373d00 : 0xffffff8003be21e7
0xffffff8119373e10 : 0xffffff8003b3000c
0xffffff8119373e40 : 0xffffff8003b149f3
0xffffff8119373e90 : 0xffffff8003b2531d
0xffffff8119373f10 : 0xffffff8003c031ea
0xffffff8119373fb0 : 0xffffff8003c35396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f85d3f000->0xffffff7f85dadfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f843c0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f84789000
com.apple.GeForce(10.0.2)[C2824D37-5304-3DBE-AE12-2ACC37EC327C]@0xffffff7f85dbc 000->0xffffff7f85e51fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f843c0000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f847d0000
dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7f847e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f84789000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f85d3f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000003800000
Kernel text base: 0xffffff8003a00000
__HIB text base: 0xffffff8003900000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 35862955712696
last loaded kext at 24939129556401: com.symantec.kext.SymAPComm 12.7.1f4 (addr 0xffffff7f869af000, size 20480)
last unloaded kext at 25072887361733: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f869a7000, size 16384)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE SSD SM256E, 251 GB
Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Network Service: Wi-Fi, AirPort, en0
Network Service: US Server, IPSec, utun0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Can someone please help me resolve this issue.
Thank you!
Mid 2012 Macbook Pro Retina - Yosemite 10.10.3Anonymous UUID: 11F635C1-DBC1-A40D-28A4-ED2C7D0C24D2
Wed Apr 22 15:06:18 2015
*** Panic Report ***
panic(cpu 6 caller 0xffffff8026a17cc2): Kernel trap at 0xffffff7fa74e9250, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fe8ec004000, CR3: 0x0000000151249126, CR4: 0x00000000001626e0
RAX: 0x0000000000000001, RBX: 0xffffff803b0058d0, RCX: 0x0000000000000002, RDX: 0xffffff803a0727d8
RSP: 0xffffff8134aa3620, RBP: 0xffffff8134aa3630, RSI: 0x0000000000000000, RDI: 0x79786f7270637078
R8: 0x0000000000002e41, R9: 0x00000000f0000000, R10: 0x00000000da4d9cd0, R11: 0x0000000000000004
R12: 0x0000000000000000, R13: 0xffffff8047e3ed01, R14: 0xffffff803a072780, R15: 0x0000000000000880
RFL: 0x0000000000010206, RIP: 0xffffff7fa74e9250, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fe8ec004000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8129c2de10 : 0xffffff802692bda1
0xffffff8129c2de90 : 0xffffff8026a17cc2
0xffffff8129c2e050 : 0xffffff8026a34b73
0xffffff8129c2e070 : 0xffffff7fa74e9250
0xffffff8134aa3630 : 0xffffff7fa74dc706
0xffffff8134aa3670 : 0xffffff7fa74dbc96
0xffffff8134aa36a0 : 0xffffff8026f2fe44
0xffffff8134aa36c0 : 0xffffff8026da40bd
0xffffff8134aa36e0 : 0xffffff8026b2dff2
0xffffff8134aa3730 : 0xffffff8026b496c6
0xffffff8134aa3b50 : 0xffffff8026da01f2
0xffffff8134aa3bb0 : 0xffffff8026b63a57
0xffffff8134aa3c00 : 0xffffff8026b5bcb3
0xffffff8134aa3f20 : 0xffffff8026b50f6a
0xffffff8134aa3f50 : 0xffffff8026e4ba86
0xffffff8134aa3fb0 : 0xffffff8026a35376
Kernel Extensions in backtrace:
com.apple.security.sandbox(300.0)[3190243F-43C7-37F3-8E38-999602CED46C]@0xfffff f7fa74db000->0xffffff7fa74f1fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E185D251-D178-37FC-8523-68013F 3308B7]@0xffffff7fa74c9000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffff ff7fa74d6000
BSD process name corresponding to current thread: fontworker
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000026600000
Kernel text base: 0xffffff8026800000
__HIB text base: 0xffffff8026700000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 45799305646537
last loaded kext at 42102702663138: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7fa972e000, size 28672)
last unloaded kext at 45264709999119: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7fa972e000, size 20480)
loaded kexts:
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
The latest Kernel panic crash log.
I uninstalled Norton, but that did not help. I also uninstalled other apps that I didn't need.
Any help? -
hi everyone, i've been owning a macbook pro retina for 3 months. it never gave me any problem till 3 days ago, when i noticed it began to stuck randomly when the system performed an animation action (for example: click on the minus button on whatever app sometimes blocks my computer when the animation starts; opening an app from the dock; clicking on the "expand window" button of an app; dragging a usb device to the trash to eject it and more) this leads my computer to complete block, without possibility of recovery: only the cursor moves around, the screen freezes and after a while becomes dark, the combination cmd+alt+esc doesn't work, if i close the screen nothing changes and the apple on the back stays lit, the only thing i can do is forcing the shutdown through power button. now, after 3 days of searching in my console reports i've found this error:
kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x1f = Fifo: MMU Error
which i really think is the cause of my problem. however, searching on the internet for this error, i've learnt that a lot of people has had this kind of problem when changing their graphics cards with others, but obviously i haven't touched anything in my macbook pro! plus, i've performed onyx scripts, and also apple hardware test which initially (mac without electricity plug) gave me this error 4SNS/1/40000001 : IDOR-0.002 but then, when i performed the complete test (after plugging the electricity) disappeared. today i tried again the fast hardware test with electricity too and it didn't give me anything, so the first error may have depended on the fact that i was using batteries?
is there a way to update graphics drivers on mac? can it be a solution?
please help me decide if it's the case to bring it to the genius bar or if a solution exists for my macbook!
thank you in advice,
a desperate mac addictedNEVER EVER upgrade a version of OS X unless the computer is working perfectly to begin with, upgrading to attempt to solve a problem will only make your problem MUCH more difficult to troubleshoot.
Good luck. -
Kernel Panic - Late 2013 MacBook Pro Retina
Hi Apple Community,
I've owned a Late 2013 MacBook Pro Retina (2.0Ghz/8GB RAM) for merely a month now and just within the last week alone I have encountered around 5-6 Kernel Panics which is starting to concern me as this is my very first MacBook Pro.
I was hoping that someone here could help me with this issue.
Below is a copy of the Kernel Panic log:
Anonymous UUID: 767E1972-7105-E734-B565-AE9A2AD620AC
Thu Apr 10 01:39:01 2014
panic(cpu 0 caller 0xffffff801f0dbe2e): Kernel trap at 0xffffff801f1d87a3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000116218003, CR3: 0x0000000020a70001, CR4: 0x00000000001606e0
RAX: 0xd100000000000000, RBX: 0xffffff80414afd20, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff8111cf3d10, RBP: 0xffffff8111cf3d20, RSI: 0x0000000000000002, RDI: 0xffffff80414afd20
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000142
R12: 0x0000000000000000, R13: 0xffffff8032b95c00, R14: 0x0000000000000001, R15: 0xffffff80414afd20
RFL: 0x0000000000010286, RIP: 0xffffff801f1d87a3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000116218003, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81025e8c50 : 0xffffff801f022fa9
0xffffff81025e8cd0 : 0xffffff801f0dbe2e
0xffffff81025e8ea0 : 0xffffff801f0f3326
0xffffff81025e8ec0 : 0xffffff801f1d87a3
0xffffff8111cf3d20 : 0xffffff801f376e75
0xffffff8111cf3d50 : 0xffffff801f1d8a9d
0xffffff8111cf3dc0 : 0xffffff801f376c58
0xffffff8111cf3e70 : 0xffffff801f1fa506
0xffffff8111cf3ea0 : 0xffffff801f1e4b73
0xffffff8111cf3ed0 : 0xffffff801f1ddeaa
0xffffff8111cf3f40 : 0xffffff801f1e4b17
0xffffff8111cf3f50 : 0xffffff801f43e363
0xffffff8111cf3fb0 : 0xffffff801f0f3b26
BSD process name corresponding to current thread: launchd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x000000001ee00000
Kernel text base: 0xffffff801f000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 512576988534
last loaded kext at 245623919378: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa1075000, size 65536)
loaded kexts:
com.paragon-software.filesystems.ntfs 100
org.dungeon.driver.SATSMARTDriver 0.8
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Hub
USB Device: My Passport 0748
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Microsoft® Nano Transceiver v2.0
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Could anyone help me identify what's the issue causing these Kernel Panics?Steps I've done so far:
Reset NVRAM
Restarted the computer.
Perform Apple Diagnostic Test, NO ISSUES DETECTED -
I'm receiving SBBOD randomly on my Macbook Pro Retina running Yosemite
For the last several weeks I've occasionally received a SBBBOD when performing various tasks on my system. Not sure what in particular might be causing it but I feel like more often than not it is when I'm using Safari. It always results in a spinning ball and the only thing I can do is move windows around but can not click anything. It requires me to force power off the system.
Most importantly, sometimes when rebooting I'll experience a flashing folder icon as if the system can not find the bootable drive. If I power off the system again, it will usually load the OS. This pointed to potential HDD corruption and so I ran the necessary checks there and never got any HDD error reported. Also have run memtests and overall Apple Hardware Tests...all with no errors reported.
I recently updated Java Plugin and also ran an EtreCheck as recommended in other similarly reported problems. Here is the results of that report...
EtreCheck version: 2.1.8 (121)
Report generated March 30, 2015 at 9:40:54 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 237
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
SMS23A550H spdisplays_1080p
SMS23A550H spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 12:12:5
Disk Information: ℹ️
OWC Aura rMBP disk0 : (480.1 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.75 GB (101.83 GB free)
Core Storage: disk0s2 479.11 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.9) [Click for support]
[loaded] com.displaylink.driver.DisplayLinkDriver (2.3 - SDK 10.9) [Click for support]
[loaded] xxx.qnation.PeerGuardian (1.1.10) [Click for support]
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.5.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.antecea.driver.AnteceaAudioDrv (1.0.0) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
Startup Items: ℹ️
DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Click for support]
[loaded] com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
[not loaded] com.displaylink.useragent-prelogin.plist [Click for support]
[running] com.displaylink.useragent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.lexmark.bmspecificlaunchd.plist [Click for support]
[loaded] com.lexmark.lxknetlaunchd.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.displaylink.displaylinkmanager.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.jungledisk.service.plist [Click for support]
[running] com.jungledisk.workgroupservice.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] com.vmware.launchd.vmware.plist [Click for support]
[loaded] xxx.qnation.PeerGuardian.kextload.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Bartender UNKNOWN (missing value)
Google Notifier Application Hidden (/Applications/Google Notifier.app)
GrowlHelperApp Application (/Users/[redacted]1/Library/PreferencePanes/Growl.prefPane/Contents/Resources/G rowlHelperApp.app)
Skype Application (/Applications/Skype.app)
AirDisplayStatusItem UNKNOWN (missing value)
ScreenCapture UNKNOWN (missing value)
Cloud UNKNOWN (missing value)
AppTrap Application (/Users/[redacted]1/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)
Caffeine Application (/Applications/Caffeine.app)
MacLWSLauncher Application (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
BetterTouchTool Application (/Applications/BetterTouchTool.app)
Isolator Application (/Applications/Isolator.app)
Pomodoro Application (/Applications/Pomodoro.app)
Alfred UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Knock Application (/Applications/Knock.app)
Air Display Host Application (/Applications/Air Display Host.app)
Cinch Application (/Applications/Cinch.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify Application Hidden (/Applications/Spotify.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
CNQL1212_ButtonManager Application Hidden (/Library/CFMSupport/CNQL1212_ButtonManager.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.5.5 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 9.5.5 [Click for support]
PepperFlashPlayer: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Google Analytics Opt-out Browser Add-on
mailto:
Save to Pocket
LastPass
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
AppTrap [Click for support]
BTTPrefs [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.75 GB Disk used: 376.92 GB
Destinations:
WD 2TB TimeMachine [Local]
Total size: 2.00 TB
Total number of backups: 129
Oldest backup: 2011-09-14 04:46:20 +0000
Last backup: 2015-03-27 22:53:14 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 478.75 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% loginwindow
0% Cubby
0% fontd
0% blued
Top Processes by Memory: ℹ️
524 MB AppTrap
455 MB softwareupdated
429 MB mds_stores
215 MB QuickLookSatellite
206 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
115 MB Free RAM
3.19 GB Active RAM
3.10 GB Inactive RAM
1.48 GB Wired RAM
8.72 GB Page-ins
10 MB Page-outs
Diagnostics Information: ℹ️
Mar 29, 2015, 09:28:33 PM Self test - passed
Mar 27, 2015, 07:47:02 PM /Library/Logs/DiagnosticReports/blued_2015-03-27-194702_[redacted].crash
Mar 27, 2015, 05:39:56 PM /Users/[redacted]1/Library/Logs/DiagnosticReports/garcon_2015-03-27-173956_[red acted].crash
Thank you in advance for any support you can offer here.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro Retina keeps restarting "due to a problem" as well as imovie and Skype
My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
These are the few of the errors on the console utility
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223954432) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223962624) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223974912) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=979181568) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.094 PM iMovie: *** Canceling drag because exception 'NSMallocException' (reason '*** -[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for length (979177572)') was raised during a dragging session
8/25/12 12:22:06.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:22:07.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:33.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:39.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x22e20e0, fPowerNotifyPort= 0x229f7d0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d630, fPowerNotifyPort= 0x26221e0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d840, fPowerNotifyPort= 0x2607c90
8/25/12 12:25:18.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:27:27.481 PM com.apple.WindowServer: WindowServer(87,0x7fff74852960) malloc: *** error for object 0x7ff851ba0050: incorrect checksum for freed object - object was probably modified after being freed.
8/25/12 12:27:27.481 PM com.apple.WindowServer: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:27:27.798 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
8/25/12 12:27:28.745 PM SystemUIServer: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.745 PM SystemUIServer: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Finder: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Finder: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Google Chrome: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Google Chrome Helper EH: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM rcd: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Image Capture Extension: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper EH[615:b03] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Google Chrome: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Google Chrome Helper EH: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM rcd: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Dock: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Image Capture Extension: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.746 Google Chrome Helper EH[615:b03] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.748 PM Dock: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.750 PM com.apple.dock.extra: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: 2012-08-25 12:27:28.746 com.apple.dock.extra[143:1707] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM com.apple.dock.extra: 2012-08-25 12:27:28.750 com.apple.dock.extra[143:1707] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM talagent: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.753 PM talagent: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.775 PM UserEventAgent: CaptiveNetworkSupport:UserAgentDied:139 User Agent @port=26115 Died
8/25/12 12:27:28.782 PM com.apple.launchd.peruser.501: (com.apple.Dock.agent[114]) Exited with code: 1
8/25/12 12:27:28.856 PM Google Chrome: MIG: server died: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.856 PM Google Chrome: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
8/25/12 12:27:28.857 PM Google Chrome: (ipc/send) invalid destination port: CGSSetEventMask: error setting window event mask
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSDisableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetWindowPresenter
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSOrderWindowList
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing storemelirodriguez13 wrote:
My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
My Macbook Pro Retina 2012 is running very slow and gives me frequent speed problems.
So, I've noticed it happen gradually for about a year now. It started with just minor but not significant delays in opening up programs, but I didn't mind it because the computer was still fast compared to a PC, which is what I used to use before this Macbook. I got this macbook in 2012, and luckily I still have a warranty, but it'll close soon.
Right now, some problems include:
1)
2) Shutting down and turning on the computer is slow (sorry no picture on this one). When I first bought this mac, and until about a year ago, whenever I turn it on/off it would do it instantly. But now, there is a bit of a delay when turning off. The screen seems to just freeze at a certain frame, stays that way for a few seconds (longer when turning it off right after playing a game or two-- don't worry they're compatible with Mac OS), and then shuts off. And when it's frozen at that frame time, you can still see the background materials because they're only faded away. You know what I'm talking about-- Macbook turns out when turning off and then shuts down. So, much of the screen is white, but you can still see the screen prior to the shut down faded.
3) Internet is running extremely slow. When I check my speed at speedtest.net, I get around 47 mbps on bad days and 53-ish on good days (download speed)
EtreCheck results are here:
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 7:13:26 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 411
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 10:53:8
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 650 MB
Moon Cheol (disk1) / : 249.80 GB (67.32 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech Lenovo USB Optical Mouse
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.nero.HSMMonitor.plist [Click for support]
[failed] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
22% WindowServer
3% quicklookd
2% Dock
2% hidd
1% Google Chrome
Top Processes by Memory: ℹ️
455 MB softwareupdated
258 MB Google Chrome
151 MB Google Chrome Helper
137 MB WindowServer
77 MB Finder
Virtual Memory Information: ℹ️
3.39 GB Free RAM
3.24 GB Active RAM
848 MB Inactive RAM
1.11 GB Wired RAM
13.63 GB Page-ins
61 KB Page-outs
Diagnostics Information: ℹ️
Mar 24, 2015, 06:32:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-24-063254_[ redacted].crash
Mar 23, 2015, 08:20:04 PM Self test - passed
Mar 23, 2015, 04:35:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-23-043514_[ redacted].crash
Mar 22, 2015, 08:38:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-203853_[ redacted].crash
Mar 22, 2015, 03:00:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-030050_[ redacted].crash
Mar 21, 2015, 03:34:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-21-153412_[ redacted].crash
Resetting computer to factory conditions doesn't work, time-machine didn't work, and clearing more storage space didn't work either. I would like to get this problem fixed before my warranty runs out. Thanks for reading and any sort of help will be appreciated!Do you know of any specific tasks or situations that cause it to perform poorly? If so, make a note of those and demonstrate them for Apple. Do NOT, under any circumstances, restart the machine. You want it at its worst when you take it in. If you try to do any of those magic resets, it may just reset things just long enough for Apple to proclaim it healthy. If Apple does that anyway, then there are plenty of opportunities to try those things later after your warranty has expired.
I wish I knew exactly when it does this, but it doesn't always happen. It sometimes does, and sometimes doesn't. I thought about this, too. But the problem is that it's really hard to catch a time or figure out what causes these symptoms to occur. I haven't taken it to Apple because I thought it'll just be a waste of time because they'll probably say that it's healthy so they don't have to put any money/effort to try and fix it... -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.
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