Macbook Pro Retina screen issues

I had the ghosting issue on my 15" retina, plus a weird trail issue when dragging items across the screen.
I had the entire screen and logic board replaced.
I picked it up today and the white is now extremely warm, it looks dirty, similar sort of white to my old 2007 Macbook. Compared to my iPhone 5 it looks almost yellow. I compared it against my brothers and partners Macbook Pro's (non-retina). The white on both their laptops are much cleaner and brighter.
I wanted a great screen and thus why I purchased the retina Mackbook Pro but this is has been a nightmare.
To add to it, during the repair they have inadvertantly broken the trackpad. The left click works OK sometimes and then suddenly, it feels like it's stuck in, there's no 'click' when I push it.
I want to take it back in but being a freelancer, it costs me everytime. I'm thinking of just asking them to replace the unit, but I'm not sure I fancy my luck.
What do you guys think? Stick with it or try my luck asking for a replacement?
Thanks

I think I will take it in tomorrow. I feel like a dick, but it was so expensive, anything less than perfect and I know it will continue to bug me.
The graphical glitches were in Chrome and Illustrator. For example if I dragged something across the screen, all the text and stuff repeats. Although that's still an issue now, so I'm wondering if it's an issue with Illustrator.
But this yellow tint is really horrible, I feel like I'm on an old Mac with washed out colours.

Similar Messages

How do i fix Macbook pro retina screen lines?

How do i fix Macbook pro retina screen lines? Little white lines appear everywhere, but i can still see the screen, but it is just uncomortable for the eyes to see them. They are like pixels...

I have the same problem, especially with Chrome gmail and evernote and it's driving me crazy. Anyone with a solution would be amazing!
Graham

MacBook Pro Retina Fan Issues

Hi,
I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.
I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.
I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.
I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.
Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.
Thanks in advance,
James.

Hi all,
I got a call from apple yesterday to say that the screws for my machine were in, and that they had got a response from engineering about the fans, they said that the fan speeds were normal and there was nothing to worry about.
I don't think that this is the case, as I have never owned any other computer that has done this under normal operation.
It also worries me that while some of you have got their machines replaced, others have been told there is nothing to worry about.
When you pay upwards of £1800 you dont expect to be finding these problems, and if you do, a replacement should be provided without question.
If anyone else has a different outcome after taking their machine in to the apple store, let us all know on this thread.
Thanks,
James.

Macbook Pro Retina heat issues?

For any of you that have the new Macbook Pro with Retina Display, are you guys feeling excessive heat along the keyboard and on the aluminum directly under the screen? Just wondering, because I am. Let me know. Thanks!

I am a big "Macbook Pro runs too hot" proponent. So I went into my Apple store installed iStat on one of their new MacBook Pro Retina Display laptops and went for it. I ran HD flash video, I ran HTML5 video players. I went into iPhoto and held down the left arrow key and let the machine run through all the pictures as fast as it would load them.
I kept checking with iStat and am truly amazed. I am not sure if it is Ivy Bridge, the vent holes on the bottom, the way graphics are handed off between the descreet and onboard GPU, but that computer never warmed up to "2011" MacBook Pro temperatures.
I was doing some naughty things to that machine, and she performed like a champ.
I did notice the heat vent under the screen hinge has been redesigned and now there is a bigger gap between the vent and the edge of the screen. Like I said also the vents around the underside of the perimeter of the case might also help out, especially since the vents are located right under where the segmented battery is located.
As far as thermal issues. I am impressed.
The new MacBook Pro 15" with retina display is a marvel of technology. and I look forward to see what the second generation of this product looks like.
Matt Sievert

Fall 2013 Macbook Pro Retina screen freezing and crashing

Hello,
lately, I have been experiencing some screen freezes on my Macbook Pro Retina 15''... The screen just freezes, including the mouse pointer and then it doesn't respond to anything. I just have to restart the machine again. This happens sometimes and not every day, but still a few times a week. I just do normal things on my mac while I get this problem.
Also, just recently almost an hour ago, my screen just turned all white and it said "Your computer restarted because of a problem. Press any key to continue or a wait a couple minutes for it to reboot." This time, I was watching a movie when it happened.
I have also verified the disk in disk utility, but no errors.
What may be causing this issue? Hardware? Software? I also have applecare, but I'm eager to find out what's the problem before I hand it to the apple store.
Thank you very much!
This is the kernel panic log:
Sun Mar 30 04:45:42 2014
panic(cpu 0 caller 0xffffff8011adbe2e): Kernel trap at 0xffffff8011aa3319, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff7bee0000, CR3: 0x0000000065fc904e, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8035100450, RDX: 0x0000000000000821
RSP: 0xffffff81e5a63d20, RBP: 0xffffff81e5a63d50, RSI: 0x0000000026a74e9c, RDI: 0xffffff80184f9800
R8: 0x0000000000000000, R9: 0xffffff81e5a63ed0, R10: 0x00007fff5650aee0, R11: 0x00000000ffffffe5
R12: 0xffffff80184f9800, R13: 0xffffff80164be000, R14: 0x00000000000e0000, R15: 0xffffff80449d7f40
RFL: 0x0000000000010286, RIP: 0xffffff8011aa3319, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007fff7bee0000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81d3e5bc50 : 0xffffff8011a22fa9
0xffffff81d3e5bcd0 : 0xffffff8011adbe2e
0xffffff81d3e5bea0 : 0xffffff8011af3326
0xffffff81d3e5bec0 : 0xffffff8011aa3319
0xffffff81e5a63d50 : 0xffffff8011a7804e
0xffffff81e5a63f20 : 0xffffff8011adc26c
0xffffff81e5a63fb0 : 0xffffff8011af322b
BSD process name corresponding to current thread: launchdadd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000011800000
Kernel text base: 0xffffff8011a00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 24365483293442
last loaded kext at 17612576328462: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f9414b000, size 49152)
last unloaded kext at 17672593992681: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f9414b000, size 32768)
loaded kexts:
com.Cycling74.driver.Soundflower
1.5.3
com.apple.filesystems.smbfs
2.0.1
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AppleHDA
2.6.0f1
com.apple.GeForce
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.driver.AppleCameraInterface
4.26.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Looks like a RAM issue.
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

Green tint to Macbook Pro Retina screen.

Hello,
I have a Macbook Pro Retina less than 2 months old, earlier today the screen started to get a green tint on everything. I already attempted adjusting the color profile, which didn't affect the greenness of the screen.
Thoughts?
-Peter.

Ok, the EXACT same thing happened to me, although I sneezed all over the screen (gross) and then wiped it off with a windex covered paper towel. Then followed up with a damp microfiber towel to remove smudges. There was no way that water could have gotten in nor the windex.
So I raise you this question; did you use a microfiber cloth, and are you in a dry-cold or a dry-hot otherwise low humidity climate.
The reason I ask, theoretically if you did use a microfiber, had the computer on, and rubbed back and forth across the screen several times, you may have created static electricity, which may have interfered with the screen.
I found that after doing several power cycles (command+control+p+r+power) the green tint completely disappeared. I also noticed that the cat hair that flies around my house is not sticking to the screen anymore....
Food for thought
FYI purchased NOV/2014

Macbook Pro Retina Trackpad Issue

Has anyone had any issues with the Macbook Pro Retina Trackpad going to sleep. Whenever I start or restart my Macbook up and try to click on my User name to log in, the trackpad doesn't work. I have to navigate with the keypad and hit return. This also happens sometimes when I am using it as well, and I have use 2 fingers to press the Apple logo and then put the computer to sleep and wake it up again to get the trackpad to work. Any ideas what is causing this? I did initially think it was a program I installed called NoSleep, but I have since uninstalled this and still the same problems, although I have installed a similar program called Lid Sleep, but don't think this would cause a problem.
Thanks for any suggestions.

You have some type of hardware fault, IMHO. Best to take it to Apple hand have it checked out.

Macbook Pro Retina screen black lines

Hi everyone.
I have had my macbook pro retina since june 2013. I have had two strange experiences with the screen, all of a suddent after the screen went to sleep (on battery) and i turn it on again I get the screen filled with black and gray lines like this
and I cannot restore it to normal without turning it off and on again. I could take a screenshot though.
So I was wondering if you knew what it is due to and what should I do? My laptop is fairly new and I still have warranty.
It was purchased in New York but now I am in Copenhagen, Denmark.
We do not have a proper apple store, but some "Apple stores" which are affiliated with them and they normally ship them to Netherlands for repairing. Should I bring it in and get it fixed? Also I can do that here in DK too even though it was bought in New York right?
Hope someone can help me.

maeishoj wrote:
Should I bring it in and get it fixed? Also I can do that here in DK too even though it was bought in New York right?
Yes. Take it to the store and have it checked out.
Best.

MacBook Pro Retina Sound Issues

Hi folks,
I used my MacBook Pro Retina with no difficulties over the last 2 month,
but recently I have experienced some sound problems.
Often, when I just want to play a video on YouTube or listen to some
music, the sound stops for a blink of an eye or is crackling throughout the
song or video.
It sounds a bit like the soundcard is having difficulties to play back the
sound, but I don't think a normal iTunes Song is causing this.
I furthermore imagine, that some driver is not running properly or
the threads for audio output are disturbing each other.
But I have absolutely no clue, what the cause is.
Maybe someone else experienced the same.
I would be grateful for any help.
Ps: I have the MacBook Pro Retina Mid 2012 (2,6 GHZ; 16 GB RAM; 512 GB SSD) Version,
if this is any hint.

Im terrifyed right now. I just got home, sat down and plugged my headphones into my Mid 2012 MacBook Pro Retina to start producing some music. As fast as I adjusted the volume on the MB a loud noise was heard in the right ear. I played a song in iTunes to discover that the sound was slightly distorted and very noisy in the right ear while you could hear the music normally in the left ear. I switched between an additional pair of headphones and a pair of speakers but got the same result. I checked the preferences and rebooted the MB without any luck.
I have two theories why Im having this problem. Earlier today I plugged my computer into a soundcard via 1/8 RCA-cables, allowing me to play music through my schools monitors. The soundcard had Phantom Power enabled but I disabled it quickly when I realized. The cable I used was also a bit dodgy, it was noisy and didnt work properly. Could this malfunctioning cable or the fact that I Phantom-powered my MB have fried my AUDIO JACK?! I contacted my teacher but he said that this cant be the reason for my issue.
My other theory, and this is the one I beg to be the reason behind the problem, is that a software update caused the issue. A couple of hours ago I updated my MBs software. I dont remember what kind of update it was though, probably quite a few since I havent done it for a while. I read on some forums that people have had problems with the retina MB and the sound after certain updates. Could this be the reason?
Im frustrated, frightened and very eager to make some techno. Any help or tips would be eternally appreciated!
Thanks in advance!!
/Anton

MacBook Pro Retina Movie issues

Hi guys
I am new to the MAC World
I bought my first MacBook Pro Retina 15,4" a week ago
The problem that I am having is that I cant make my Sansung Smart TV to see my share movies in the mac :/
I used to have a windows laptop and all I had to do was go to control panel and enable Movie Streming and Share folder, then go to you TV Click in Media and boom there was the share folder with the movie ready to be played. But now with the MAC I have no Idea on how to do that
Can anyone PLEASEEE Help me out with that?
Thank you so much in advanced

http://download.cnet.com/EyeConnect/3000-2168_4-56569.html
http://forums.cnet.com/7723-13973_102-551692/samsung-smart-tv-with-mac-osx/

MacBook Pro Retina Hotspot Issues

I have turned my MacBook Pro Retina into a hotspot and can connect multiple devices.
However, when I try to access the internet from the MacBook Pro while the hotspot is active, I cannot connect.
Is there some setting I am missing?
Thanks.

Please see - OS X: Device using Internet Sharing is not able to connect to the Internet

Is it true that the new MacBook Pro retinas got issues with latency?

I'm thinking of ordering the late 2013 MacBook Pro Retina 15 inch, with 2.6 Ghz, 16GB RAM , 512SSD
I'm gonna use it mainly for live keys sounds using mainstage, logic, omnisphere, ableton etc. After reading a forum, I found that the new macs are pretty bad with latency, is this gonna be a big problem...suggestions?

We don't know. Anything you see on a rumor site like Apple Insider is just that - rumor. No one knows when new models will be released until Apple makes a public announcement. If you wish to base your decisions on the rumor mill then do so, but we cannot tell you whether they are valid or not.

Macbook Pro Retina Screen Resolution Issues

I have just bought a retina display Macbook Pro (Early 2013) with OS X 10.8.3 Mountain Lion.
Before getting it, I did not realize what an effect it would have on the use of my existing programs, and had I known, I would have thought twice before switching from my non-Retina Macbook Pro. I have never had so many problems with a brand new computer. On my retina screen, programs such as Microsoft Office 2011, Adobe Creative Suite 5 and Acrobat Pro X run with an awful screen resolution and impossibile legibility. The pixelated graphics and image quality hurt my eyes, beyond the fact that I cannot see my lines, images and text properly in order to work with them.
In these programs, the "Open in Low Resolution" button is enabled permanatly and cannot be changed as it's option is ghosted out. I do not know how to make it look better or what to do. I cannot work using this low resolution and this issue has affected my productivity.
<Edited by Host>

nadia_d,
You have a new MBP you have 14 days to return/exchange, 90 days of free phone support, as well as 1 year at the store. Take advantage of this.
Phone 800-692-7753

Firefox window UI is tiny on MacBook Pro retina screen

I have Firefox 33.1.1 installed on a 13" MacBook Pro with retina display, and the UI is always tiny when viewing on the in-buillt retina screen. I often have the MacBook plugged into an additional 27" Dell display and firefox looks fine on this display, but when moving the same window on to the retina screen, it redraws like the attached screenshot. If I don't have the external display plugged in at all, and open Firefox after a restart, the same issue still occurs.
Example screenshot is uploaded here: http://imgur.com/WpCIMGN

There are two things that can be tried:
# Reset the zoom feature from the Firefox Menu (Ctrl+0 (that is a zero) should reset it, )
* To make things bigger, press '''Ctrl''' and '''&#43''' at the same time.
* To make things smaller, press '''Ctrl''' and '''-''' at the same time.
* To reset the size back to normal, press '''Ctrl''' and '''0''' at the same time.
# Do you clear the cache on quit? If so the zoom percentage may not be saved because it is only remembered for the current session.
Also make sure that its not an add on, by starting Firefox in Safe Mode [[Troubleshoot Firefox issues using Safe Mode]]

New Macbook Pro Retina Display Issue

Hi,
I just purchased a new Macbook Pro, 15" Retina Display, 16Gb Ram, 2.3Ghz and finally got my hands on it last week after more than 5 weeks of waiting.
I have a issue for which I wasnt able to find anything on either Google, or this or any other forum.
At one point, after succsessfully installing windows 7 through Bootcamp, I got a set of 4 differently colored vertical stripes going along my MBP screen, starting with a very dark blue stripe on the far right, purple slightly thicker, then a copy of the first blue stripe and at last the thickest stripe which is sort of a very transparent black overlay (around 10% black overlay).
I can think of nothing, deleted windows, it's partition & all that (not that I would've made a difference but I'm kinda desperate). I am including a screenshot (in which everything looks normal even though the stripes are there) and a photo I just took with my iPhone.
The 4 stripes now turned into 2 (at least visibly). the transparent one and the 3 colored ones joined together as black.
Anyone ever got a similar problem?

Screenshot:
http://img684.imageshack.us/img684/8574/screenshot20120731at422.png
Photo:
http://img545.imageshack.us/img545/4020/fotord.jpg

Macbook Pro Retina screen issues

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