Macbook Pro running very slowly, randomly shutting off and overheating. No idea what the problem is! Please help!
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outs
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
Similar Messages
-
My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,
Hey Sarahbetts,
Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
Troubleshooting: My computer won't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.
By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position! -
MacBook Pro running very slowly - please see EtreCheck report
My MacBook Pro (mid 2012 model) has become very slow and unresponsive recently. Pretty much any click or command I make there is a delay, and often the coloured spinning wheel appears for a few seconds until it executes the command. Very frustrating. I know this is a popular question, but I've pasted my EtreCheck report below, s others have done. Any tips on what I should do would be greatly appreciated! Thanks!
Problem description:
macbook pro runs very slow
EtreCheck version: 2.0.6 (91)
Report generated 20 October 2014 12:20:09 pm GMT-7
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 20:29:26
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (283.85 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 749.30 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.rcd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.localphone.postlogon.VoIP.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.localphone.daemon.VoIP.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox ApplicationHidden (/Applications/Dropbox.app)
FastTasks 2 Application (/Applications/FastTasks 2.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ℹ️
Aimersoft
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
Lil Birddoggy [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
26% (Google Chrome He)
5% Microsoft Outlook
5% AdobeReader
2% WindowServer
1% Google Chrome
Top Processes by Memory: ℹ️
146 MB Finder
86 MB Google Chrome
86 MB WindowServer
77 MB AdobeReader
77 MB Microsoft Outlook
Virtual Memory Information: ℹ️
26 MB Free RAM
2.19 GB Active RAM
2.17 GB Inactive RAM
1.22 GB Wired RAM
32.86 GB Page-ins
1.27 GB Page-outsHi Birddoggy,
If you are having performance issues such as slowness on your MacBook Pro, the following article may be of use to you in tracking down the cause -
Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
Thanks for using Apple Support Communities.
Best,
Brett L -
MacBook Pro running very slowly, with lots of pinwheeling, especially in Safari
Here's the Etrecheck report:
Problem description:
Mac is running very slowly…especially Safari…lots of pinwheel time.
EtreCheck version: 2.1.8 (121)
Report generated March 17, 2015 5:16:05 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 299
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.8.5 (12F45) - Time since boot: 22:59:8
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (438.20 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/System/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4d41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4d15) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist [Click for details]
[failed] com.apple.coreservices.appleid.authentication.plist [Click for details]
[failed] com.apple.pbs.plist [Click for details]
[failed] com.apple.printtool.agent.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist [Click for details]
Launch Agents: ℹ️
[running] com.kaspersky.kav.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.13 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
AdBlock
Virtual Keyboard
URL Advisor
3rd Party Preference Panes: ℹ️
BrowserPlus [Click for support]
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 61.05 GB
Destinations:
Macintosh HD [Local]
Total size: 500.11 GB
Total number of backups: 9
Oldest backup: 2013-09-10 23:44:06 +0000
Last backup: 2015-03-16 15:01:07 +0000
Size of backup disk: Adequate
Backup size 500.11 GB > (Disk used 61.05 GB X 3)
Top Processes by CPU: ℹ️
2% kav
1% WindowServer
0% Safari
0% WebProcess
0% kav_agent
Top Processes by Memory: ℹ️
1.10 GB Safari
558 MB WebProcess
129 MB kav
86 MB Mail
30 MB WindowServer
Virtual Memory Information: ℹ️
450 MB Free RAM
1.38 GB Active RAM
1.31 GB Inactive RAM
1.15 GB Wired RAM
4.22 GB Page-ins
4.50 GB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 06:13:31 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro Running Very Slowly
Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
EtreCheck version: 2.1.8 (121)
Report generated February 20, 2015 at 11:56:30 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1000
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.usboverdrive.driver.hid (3.0.1) [Click for support]
[not loaded] com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
/System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
[not loaded] com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist [Click for details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.bitcasa.BitcasaUI.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
MotoCastUpdater Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
USBOverdriveHelper UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
BitTorrent UNKNOWN (missing value)
MotoCast Application Hidden (/Applications/MotoCast.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 20 Check version
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MagicPrefs [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
19% Google Chrome
7% WindowServer
2% hidd
1% NETGEARGenieDaemon
0% Google Drive
Top Processes by Memory: ℹ️
180 MB Google Chrome
82 MB Finder
35 MB Google Chrome Helper
34 MB ocspd
34 MB mds_stores
Virtual Memory Information: ℹ️
28 MB Free RAM
906 MB Active RAM
890 MB Inactive RAM
1.17 GB Wired RAM
39.99 GB Page-ins
423 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running very slowly. Please help.
Since I upgraded to OSX 10.8.2, my computer has been running very slowly--painfully slow in some instances. I have 4GB memory, 2.4/2.2 Ghz Intel processor, 500 GB harddrive (184.64 GB free). I purchased Snow Leopard as a downloadable upgrade from the app store, so I do not have any disks. Any suggestions? Thanks! (Please be very specific as I can follow instructions, but am not a tech wiz.)
Louise Banta wrote:
I purchased Snow Leopard as a downloadable upgrade from the app store
You mean to say you upgraded from 10.6 Snow Leopard to 10.8 Mountain Lion via the AppStore.
10.6 isn't available from Apple as a downloadable option, only via disks.
so I do not have any disks.
10.8 has a bootable partition on the boot drive that acts like a boot disk.
Please be very specific as I can follow instructions, but am not a tech wiz.
Well you can try reading these links first, then decide if you want to handle it or allow a local professional to speed up your system. (Apple won't)
Some Mac's shouldn't even be upgraded to 10.7 or 10.8, despite what Apple says as it slows them down too much (and drives a premature hardware upgrade )
Why is my computer slow?
..Step by Step to fix your Mac
Most commonly used backup methods -
MacBook Pro running very slowly after upgrade, spinning wheel..
I have upgraded to Yosemite. I am now getting a colour spinning wheel all the time and none of the programs are working correctly. I have bought an external hard drive and have moved a lot of photos over. I am still having problems. Please could someone look at this and help!! x
Problem description:
macbook pro really slow. colour wheel spinning all the time.
EtreCheck version: 2.1.8 (121)
Report generated 9 February 2015 11:13:12 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 486
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:4:50
Disk Information: ℹ️
FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Kate's Little Pooter (disk0s2) / : 319.21 GB (125.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Book 1144 2 TB
EFI (disk1s1) <not mounted> : 210 MB
My Book Studio (disk1s2) /Volumes/My Book Studio : 2.00 TB (1.92 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (3.0.0 - SDK 10.5) [Click for support]
Launch Agents: ℹ️
[loaded] com.epson.ews.launcher.plist [Click for support]
[failed] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[unknown] com.gettotallyrad.RadLabDownloader.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.nchsoftware.expressinvoice.agent.plist [Click for support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 8.0.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS3 [Click for support]
Flash Player [Click for support]
Rapport [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Kate's Little Pooter: Disk size: 319.21 GB Disk used: 193.57 GB
Destinations:
My Book Studio [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% fontd
0% com.apple.photostream-agent
0% discoveryd
Top Processes by Memory: ℹ️
103 MB mds_stores
94 MB Mail
76 MB com.apple.photostream-agent.ImageConversionService
69 MB ocspd
64 MB Safari
Virtual Memory Information: ℹ️
1.45 GB Free RAM
1.55 GB Active RAM
486 MB Inactive RAM
539 MB Wired RAM
1.19 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 9, 2015, 11:08:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-09-110817_[re dacted].crash
Feb 9, 2015, 11:05:53 AM Self test - passed
Feb 8, 2015, 11:35:50 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-233550_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 10:58:00 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-225800_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 08:37:25 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-203725_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 07:39:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-08-193931_[reda cted].crash
Feb 7, 2015, 10:09:49 PM /Library/Logs/DiagnosticReports/iPhoto_2015-02-07-220949_[redacted].cpu_resourc e.diag [Click for details]
Feb 7, 2015, 07:59:45 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CS3_2015-02-07-195945_[redacted].cpu_resource.diag [Click for details]
Feb 7, 2015, 12:15:09 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-07-001509_ [redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro randomly shuts off and has been happening for some time now. HELP!!
Anonymous UUID:
A6251877-2DD7-C166-E7CF-89F4C969EE70
Thu Sep 25 17:17:40 2014
panic(cpu 3 caller 0xffffff7f9826bf7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81324a3000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff812126aea0 : 0xffffff8015e22f79
0xffffff812126af20 : 0xffffff7f9826bf7c
0xffffff812126aff0 : 0xffffff7f9693ff1b
0xffffff812126b0b0 : 0xffffff7f96a0950a
0xffffff812126b0f0 : 0xffffff7f96a0957a
0xffffff812126b160 : 0xffffff7f96c88056
0xffffff812126b290 : 0xffffff7f96a2cba9
0xffffff812126b2b0 : 0xffffff7f9694696d
0xffffff812126b360 : 0xffffff7f96944478
0xffffff812126b560 : 0xffffff7f96945dc7
0xffffff812126b630 : 0xffffff7f9786e3df
0xffffff812126b700 : 0xffffff7f978987b3
0xffffff812126b780 : 0xffffff7f97880ae0
0xffffff812126b7e0 : 0xffffff7f978813da
0xffffff812126b830 : 0xffffff7f97881754
0xffffff812126b8a0 : 0xffffff7f97881fc8
0xffffff812126b8e0 : 0xffffff7f9784efea
0xffffff812126ba60 : 0xffffff7f9787e940
0xffffff812126bb20 : 0xffffff7f9784dad9
0xffffff812126bb70 : 0xffffff80162cf146
0xffffff812126bb90 : 0xffffff80162d0741
0xffffff812126bbf0 : 0xffffff80162ce1af
0xffffff812126bd40 : 0xffffff8015eb6998
0xffffff812126be50 : 0xffffff8015e26bc1
0xffffff812126be80 : 0xffffff8015e139c5
0xffffff812126bef0 : 0xffffff8015e1e013
0xffffff812126bf70 : 0xffffff8015ec9b9d
0xffffff812126bfb0 : 0xffffff8015ef4196
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1 FF32]@0xffffff7f968f0000->0xffffff7f96b58fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f96b63000->0xffffff7f96e0cfff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0 xffffff7f9825d000->0xffffff7f98270fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f98255000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f967a7000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f98258000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f97 83c000->0xffffff7f97906fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:
0x0000000015c00000
Kernel text base: 0xffffff8015e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 23309490587854
last loaded kext at 334213126218: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f983c1000, size 65536)
last unloaded kext at 496789944633: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f983c1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Macbook Pro 15" 2010
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software OS X 10.9.5 (13F34)You have the misfortune of owning a 2010 MBP that is experiencing GPU issues:
http://support.apple.com/kb/TS4088?
Make an appointment at an Apple store genius bar for a free evaluation. You will be advised of your options.
Bring the kernel panic report with you.
Ciao. -
MacBook Pro (retina late-2013) randomly shut down and now won't turn on again
My first submission on here
I recently bought a MBPR a few days ago and was working seamlessly. Today I had taken it off charge to watch a couple videos and talk to a few people online. While I was doing this, the MacBook Pro was rested on a couch so I'm certain ventellation was fine.
Then at one point it shut down unexpectedly. I was able to turn if back on, thinking it might be battery but as it booted back up I saw that it was on 65%. I then continued to use it and by the time it reach ~60% it shut down again. This time I wasn't able to boot it up again at all. I pressed the pwer button, plugged it into power and pressed it again and even tried an SMC reset. The AC's indicator LED flashed from orange to green (as it is suppoed to with SMC resets) but it would still not turn on after I pressed the power button again.
Please help, this computer is brand new and I am not sure what could have caused this.
Thank youI have picked up my brand new MBPR on the 4th as well, and last night restarted for the first time after software update ( mavericks ) and after 3 hours hours of grey screen with spinning wheel called APPLE who again never knows what they are talking about because they keep saying " we never heard about that " when I called about the same issue on my 17 inch 2 months ago. So I called 3 times this morning and when I let them know that I am quite " puzzled " that every time I mention a Maverick Issue suddensly my call gets disconnected, and nobody calls me back when THEY SWEAR they took notes of my call bacl number. Last call a few minutes ago, I spoke to a supervisor and talked for 45 minutes about all issues and when he expressed concern about me recording the call I told him " You guys record my calls, so where does it say where I couldn't record yours if I wanted to ? " and the supervisor hung up on me... Way to Go APPLE!!! I've been an apple devotee since I first got my apple lisa in 1984 but they have only been going to " s*** " the last 2-3 years.
So DIGGLY, do like I will this morning and return your purchase! -
IPhone 5 randomly shuts off and it is stuck at the loading screen with codes popping up
My friend's iPhone randomly shuts down today and the loading screen with the apple logo came on with some codes. I tried restarting it manually but the same thing keeps happening. The codes start with [nand] and mention something about blocks. What could be the problem?
Could be a hardware fault. It may need to be replaced.
Have you tried restoring it?
~Lyssa -
Macbook pro running very slowly when the energy cable is unplugged?
Hey Guys.
My laptop has this exact same problem. I got it in March 2012, and it was working perfectly fine both on power and on the battery.
I'm trying to apply this solution, but I'm stuck on step 3, because my Extensions folder is empty. There are no files at all in there. My Pathway was Macintosh HD/Library/Extensions/ please advice if this is the right folder.
Thanks in advance.
Oh and I ran a hardware test and it said everything was fine.
<Re-Titled By Host>I don't know anything about this problem, but from your post you're not in the same place as the thread you were looking at. It's System/Library/Extensions
-
I can't stay in full screen applications without being returned to the desktop within 30 seconds. Is anyone else experiencing this problem or can assist
I am testing it without running any applications other than safari in full screen. It act like it is "swiping" me back to the desktop screen. I am not touching my trackpad or keyboard.
Thanks,
CoreyDo you have Google Drive installed? At the following thread at least one person had a similar issue as you: for more details please check out this thread:https://discussions.apple.com/thread/5526061?tstart=0
-
my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?
How much free disk space do you have and how much memory do you have, running which operating system? Need that information to have any basis to make recommendations.
-
Why is my Macbook pro running so slowly?
I've tried for the past week to try and figure out why my macbook pro has been running extremely slow recently (began about a week and a half ago). I have downloaded and run both Disk Doctor and Memory clean to try and free up memory and hard drive space, which hasn't helped. Next, I downloaded Bitdefender Virus Scanner thinking I may have accidentally downloaded some malware, but the scanner found nothing wrong. I'm honestly at a loss right now. Below is my EtreCheck, I don't really understand it but I'm hoping one of you can see where the problem lies. Thanks for any and all help you guys can do, college starts up in two days and I need my computer back to normal speed by then.
Problem description:
My macbook pro recently started running extremely slowly. I’ve tried different ways of finding the problem but nothing has helped.
EtreCheck version: 2.1.6 (109)
Report generated January 18, 2015 at 4:01:25 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 244
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2 days 1:43:57
Disk Information: ℹ️
ST500LM012 HN-M500MBB disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 700 MB
Untitled (disk1) / : 498.69 GB (323.08 GB free) - 90 errors
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.06 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.6) [Support]
Startup Items: ℹ️
iCoreService: Path: /Library/StartupItems/iCoreService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[failed] com.apple.efilogin-helper.plist [Details]
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist [Details]
[failed] com.apple.systemstats.daily.plist [Details]
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.ApogeePopup.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.trendmicro.itis.loginmgr.agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.DuetDaemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.trendmicro.itis.icore.agent.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
DuetPopUp Application (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.1.4r154 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
NPRoblox: Version: 1.0.2.11 [Support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
2% mds_stores
1% loginwindow
1% launchd
1% fontd
Top Processes by Memory: ℹ️
60 MB Finder
52 MB sandboxd
52 MB mds
47 MB mds_stores
43 MB installd
Virtual Memory Information: ℹ️
963 MB Free RAM
1.11 GB Active RAM
865 MB Inactive RAM
742 MB Wired RAM
13.03 GB Page-ins
315 MB Page-outs
Diagnostics Information: ℹ️
Jan 18, 2015, 03:04:13 PM /Library/Logs/DiagnosticReports/Google Chrome_2015-01-18-150413_[redacted].hang
Jan 17, 2015, 11:45:59 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234559_[redacted].cr ash
Jan 17, 2015, 11:44:12 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234412_[redacted].cr ash
Jan 17, 2015, 11:40:14 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234014_[redacted].cr ash
Jan 17, 2015, 11:39:24 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233924_[redacted].cr ash
Jan 17, 2015, 11:38:16 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233816_[redacted].cr ash
Jan 17, 2015, 11:37:21 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233721_[redacted].cr ash
Jan 17, 2015, 11:36:08 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233608_[redacted].cr ash
Jan 17, 2015, 11:34:31 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233431_[redacted].cr ash
Jan 17, 2015, 11:32:32 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233232_[redacted].cr ash
Jan 17, 2015, 11:32:15 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233215_[redacted].cr ash
Jan 17, 2015, 11:29:03 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232903_[redacted].cr ash
Jan 17, 2015, 05:15:58 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-171558_[redacted].crash
Jan 17, 2015, 03:49:05 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-154905_[redacted].crash
Jan 15, 2015, 04:09:33 PM /Library/Logs/DiagnosticReports/iMovie_2015-01-15-160933_[redacted].hang
Jan 17, 2015, 05:01:24 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-170124_[redacted].crash
Jan 17, 2015, 04:22:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-162241_[redacted].crash
Jan 15, 2015, 04:09:35 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-15-160935_[redacted].hang
Jan 18, 2015, 03:03:52 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-18-150352_[redacted].crash
Jan 17, 2015, 11:44:41 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234441_[redacted].cr ash
Jan 17, 2015, 11:41:37 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234137_[redacted].cr ash
Jan 17, 2015, 11:35:28 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233528_[redacted].cr ash
Jan 17, 2015, 11:33:31 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233331_[redacted].cr ash
Jan 17, 2015, 11:33:15 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233315_[redacted].cr ash
Jan 17, 2015, 11:32:58 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233258_[redacted].cr ash
Jan 17, 2015, 11:32:14 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233214_[redacted].cr ash
Jan 17, 2015, 11:28:34 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232834_[redacted].cr ash
Jan 17, 2015, 11:28:19 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232819_[redacted].cr ash
Jan 17, 2015, 05:34:50 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-173450_[redacted].crash
Jan 17, 2015, 04:54:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-165441_[redacted].crash
Jan 17, 2015, 04:34:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-163441_[redacted].crash
Jan 17, 2015, 04:16:29 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-161629_[redacted].crash
Jan 17, 2015, 04:06:18 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-160618_[redacted].crash
Jan 17, 2015, 08:22:50 AM /Library/Logs/DiagnosticReports/diagnosticd_2015-01-17-082250_[redacted].crash
Jan 16, 2015, 03:49:18 PM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-01-16-154918_[reda cted].hang
Jan 16, 2015, 02:18:04 PM Self test - passed1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1159 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' Info.plist );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n '"${p[50]}"'mod date: %s\n '"${p[50]}"'checksum: %s\n%s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?'${p[57]}'$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?'${p[57]}'$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' { p="'"${p[52]}"'\\ :'"${p[35]}"' \""$0"\"/*/'${p[57]}'";p|getline;close(p);if($0~/ /||$0=="") $0="'"${p[28]}"'";};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${p[57]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/'${p[57]}'$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name '${p[57]}' -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CReq "a underr|I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf '[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;B4 14 15 52;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
[Process completed]
The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "[Process completed] to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Maybe you are looking for
-
Server 2012 R2 RDS- Only want the Session Host, Connection Broker and Licensing Server!
Hi all, Wondering if anyone has experience with implementing Remote Desktop Services (RDS) on Windows Server 2012 R2. I am doing an RDS design for a platform where we only need an RDS Session Host, Licensing Server and Connection Broker. We do not ne
-
Changing the size of the bevel photo box in Aperture 3
Does anyone know how I can change the size of the bevel photo box that comes with the Formal-Soft cover-medium theme. Aperture 3 is not allowing me to change the size. I would like to make it larger. I can not add a bevel bevel photo box. I have done
-
Hello, m having a query logic problem.. i am getting 2 id's ... from which i want to select that particular id which has a maximum date.... this i wanted to search in another table ... any idea ,...??
-
Time machine deleted applications folder after restoring files
my macbook 13 inch black would not start up. grey progress bar then would shutdown. Used time machine to restore my files. Time machine has deleted my applications folder after restoring files. how do I get them back.
-
Hi Gurus, Anyone has documentation on how to configure picking, with and without warehouse management? Send mail to [email protected] Thanks