Macbook pro runs slowly even with tons of free memory??

Hi,
I've seriously tried to follow everyone's advice on how to keep your Macbook running efficiently, even so I have serious problems with it. For one thing, Microsoft Office programs run more slowly on my Macbook Pro than they would on a PC from 1995. If I open Word or Excel, it takes at least 6 minutes to load, and then functions ok (most of the time) but if I try to save a file, graphics wig out and typing the name of the file, it's like each letter is processed 3 seconds at a time after taking a whole minute to understand what I'm even typing in the first place. I use Google Chrome (no, safari doesn't run any faster) and I sometimes have issues with that. Finder also! It takes so long to click around my folders because my computer responds so slowly. It also sometimes wigs out when I try to jump between desktop screens. And actually even the mouse cursor decides not to respond for a few seconds.
I have 411 GB (out of 500) of free memory. I don't run multiple apps at once--usually I will run Chrome and Word, and then if I absolutely must, also Excel or Powerpoint, but I really try to use at most 3 at a time, and then I still have these severe problems. Sometimes I only have Word open and I still have these problems. My desktop is not cluttered; I clean it out regularly so I have like 5 files on there, pretty much all screenshots. My downloads folder does not have a billion files in it; it has accumulated some but I do make an effort to clean it regularly so there really isn't much. I don't have tons of music or movies or pictures or anything on my computer, and I also clean out my deleted files in the trash regularly.
That being said, I'm not an expert on computer maintenance (because I always seem to have these issues), so maybe there are other things I haven't tried that people could recommend? I'm pretty sure that my RAM or CPU (I don't know the difference because I don't know much about computers) are being overexhausted, because sometimes I can actually hear the fan going off because my Mac is trying hard to process stuff (this happened 5 minutes ago when I had nothing but Chrome opened but I restarted and now it's quiet again). But I don't know how to check RAM or CPU usage on my Mac? And since I don't run that many apps anyway I don't know how to resolve this problem.
Is there anything else I can try? Some other folders I should clean out? If so, can you please explain where to find these folders on OS X Yosemite? Because I used to be a  person, but I bought this Macbook Pro a year ago and I still have trouble navigating. Or if you think I should take this into the apple store and have it looked at, please let me know.
Thanks in advance. \

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
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    Video Information:
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    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
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              TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.seagate.driver.PowSecDriverCore          (5.2.4)
              com.seagate.driver.PowSecLeafDriver_10_5          (5.2.4)
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              [loaded] com.seagate.TBDecorator.plist
    Problem System Launch Agents:
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              [loaded] com.adobe.fpsaud.plist
              [loaded] com.microsoft.office.licensing.helper.plist
    Launch Agents:
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              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.spotify.webhelper.plist
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    Internet Plug-ins:
              Default Browser.plugin
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                   6%          com.apple.WebKit.Networking
                   5%          Safari
                   2%          hidd
                   2%          cookied
                   1%          EtreCheck
                   1%          fontd
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                   0%          UserNotificationCenter
                   0%          aosnotifyd
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              139 MB             com.apple.IconServicesAgent
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              1.97 GB            Active RAM
              204 MB             Inactive RAM
              715 MB             Wired RAM
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       fm 2014-01-20-161020 crash
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       Jan 22 13:51:28   PM notification timeout (pid 163, SystemUIServer)
       Jan 22 13:51:28   PM notification timeout (pid 363, Disk Utility)
       Jan 22 13:51:58   PM notification timeout (pid 16, powerd)
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       Jan 22 17:47:06   PM notification timeout (pid 943, netbiosd)
    Extrinsic system jobs:
       com.seagate.TBDecorator.plist
       com.microsoft.office.licensing.helper
       com.adobe.fpsaud
    Extrinsic agents:
       com.valvesoftware.steamclean
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       /Library/LaunchDaemons/com.adobe.fpsaud.plist
       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
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       /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
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       Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
       Library/LaunchAgents/com.spotify.webhelper.plist
       Library/LaunchAgents/com.valvesoftware.steamclean.plist
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       /System/Library/Extensions/Seagate Storage Driver.kext
                 (com.seagate.driver.PowSecDriverCore)
       /Library/Internet Plug-Ins/Flash Player.plugin
                 (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
                 (com.adobe.flashplayerpreferences)
       /Library/PreferencePanes/Tuxera NTFS.prefPane
                 (com.tuxera.ntfs.mac.prefpane)
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
                 (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
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    Font problems:       37
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    Hi Somajoe,
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    Report generated March 5, 2015 at 12:02:41 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
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        1 2.3 GHz Intel Core i7 CPU: 4-core
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        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.printuitool.agent.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [killed]    com.apple.xpc.loginitemregisterd.plist
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        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.sysmond.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
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        Dropbox    Application  (/Applications/Dropbox.app)
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        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
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        1Password
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            11%    softwareupdated
             5%    WindowServer
             1%    cloudd
             1%    Dropbox
             0%    apsd
    Top Processes by Memory: ℹ️
        456 MB    softwareupdated
        103 MB    Google Chrome
        67 MB    Finder
        56 MB    WindowServer
        52 MB    Dropbox
    Virtual Memory Information: ℹ️
        41 MB    Free RAM
        1.13 GB    Active RAM
        1.12 GB    Inactive RAM
        1.01 GB    Wired RAM
        355.19 GB    Page-ins
        9.14 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 3, 2015, 03:31:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153153_[re dacted].crash
        Mar 3, 2015, 03:31:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153152_[re dacted].crash

    Your MacBook can take 16 GB (2X 8 GB)
    http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM
    I would get one 8 GB stick and replace one of your 2 GB sticks

  • MacBook Pro running Windows XP with Snow Leopard 10.6.8

    When I got a MacBook Pro in 2006 I gave a small partition to my husband so he could log into his computer at the office. I used Boot Camp and an OEM WIndows XP disk. Everything ran smoothly for 5 years... last week he started having problems with windows and after doing some diagnostics and deletions we were able to get the system up and running.
    I have recently gotten a newer MacBook Pro and decided I should wipe the old one clean, give him a larger partition and reinstall everything. SO... I downloaded lion wiped the drive clean and reinstalled system software. Opened up Boot Camp clicked download Windows support software got an error. After searching support found that Lion doesn't support XP... His company still uses XP and he's not that computer Savvy so it makes sense to keep him with what he's familiar with (plus who wants to buy another windosOS)... SO I decided to reinstall the original disk of Snow Leopard, re partitioned the drive loaded XP, used the Windows installer disk I originally made with the Boot Camp beta version I downloaded 5+ years ago and everything was hunky dory... till this morning when I logged on to his system to do further installs and it says that hardware changes had been made and that WIndows needed to be "reactivated" click here... so I do and find the internet connection was missing (?) Works fine on the mac so it's a windows issue.
    So I put in the windows xp disk to see if I can reinstall the OS and get an error "no boot disc"... I just decided to start over but am wondering if I made a mistake using the "mac windows installers" disk I made years ago. I go on to support and tried to download a newer version  of the installers and it wants to give me an older version of Boot Camp.(am now thinking I might have had regular leopard when I first set up the initial partition/install for Windows)
    I realize this is all long winded and maybe somewhat confusing. Bottom line is... I have a macbook pro that I need to install Windows XP on. Am I on the right track (planning to reinstall the XP disk but NOT repartition, etc.) Should I go back to Leopard? Should I erase the partition and start over? is there more updated Windows drivers I should be using??? SHould I bite the big one and buy Windows 7 and go forward from there?
    MacBook Pro 17",  purchased in late 2006
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro2,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.33 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          4 MB
      Memory:          2 GB
      Bus Speed:          667 MHz
      Boot ROM Version:          MBP21.00A5.B08
      SMC Version (system):          1.14f5
      Serial Number (system):          XXXXXXXXXXXXXX
      Hardware UUID:          00000000-0000-1000-8000-0017F2C31CA1
      Sudden Motion Sensor:
      State:          Enabled

    Ok, that's what I have done... I have Snow Leopard Installed, 10.8.6 and it's got Boot Camp 3.0.4... my questionis the Mac Windows Install Drivers you add after installing Windows. Windows looks terribly awkward and I'm guessing it has something to do with the ATI graphics card sofware the mac disk installed. Is is ok to use the one I created years ago? I can't seem to find a place to create a new one using the 10.8.6 and 3.0.4.
    When I orignially installed Boot Camp you had to create a disk using Boot Camp that you installed in Windows after the initial OS installation.

  • My Macbook Pro running slow even after format

    Hello guys, I've had this problem with my 2009 unibody 13" Macbook Pro for at least a month. Last month I tried to reinstall OSX Lion which i previously had, but the install failed for saveral attemps (probably for my slow internet). I finally managed to get OSX Lion on and it was increadibly slow even no programs are installed so I reinstalled it again and again but the same problem still comes up. So i went to an Apple Store (Thailand) and the apple guy assisted me by trying harddisk permission repair, reinstalling the os again, none worked, i still get a super slow computer. So I went home and downgraded the os to snow leopard, it seemed to work just fine at first but after i install several (4-5) basic applications, it started to get slow again (still faster than when it was lion). Whenever i open two or three applications at once or even browsing a webpage alone i get the spinning rainbow cursor. Somebody told me its probably the harddrive, who do u think? please help - thanks.

    Yes it is your hard drive.
    Backup your files off the machine and before you reinstall OS X again, this time use the 10.6 disk > Disk Utility > Erase with Security Option > Zero All Data, make sure your ENTIRE hard drive is slected on the left.
    Let that complete and install 10.6, then update to 10.6.8, that should be the fastest OS X version for that machine.
    If you go to 10.7, it's going to slow down a little bit again.
    If you can't complete the Zero erase (it takes some time to finish) after trying 2x and or still having problems after that, then the drive is causing the defective sectors and needs to be replaced.
    Keep your boot drive below 50% filled for maximum performance, but never more than 80% filled.
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • MacBook Pro Runs slowly and heats up!

    Lately my MAcBook Pro has been running pretty slow and heats up quickly. Also the battery drains way too fast as well. Here are the specs:
    EtreCheck version: 2.1.8 (121)
    Report generated 28 March 2015 5:39:45 pm IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 806
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:9:33
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (355.45 GB free)
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
            /System/Library/Extensions
        [loaded]    com.intel.kext.intelhaxm (1.0.6 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [loaded]    com.intel.haxm.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        CheatSheet    Application  (/Applications/CheatSheet.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Chrome    Application  (/Applications/Google Chrome.app)
        Sony Ericsson Bridge Helper    Application  (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
        Alfred 2    Application  (/Applications/Alfred 2.app)
        Wondershare Helper Compact    Application  (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Translate
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    Google Chrome
             5%    WindowServer
             1%    hidd
             0%    Creative Cloud
             0%    CheatSheet
    Top Processes by Memory: ℹ️
        223 MB    Google Chrome
        155 MB    mds_stores
        104 MB    Google Chrome Helper
        64 MB    Creative Cloud
        60 MB    WindowServer
    Virtual Memory Information: ℹ️
        131 MB    Free RAM
        1.91 GB    Active RAM
        1.51 GB    Inactive RAM
        735 MB    Wired RAM
        2.30 GB    Page-ins
        1 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 05:26:28 PM    Self test - passed

    Follow these instructions, or these for OS X 10.8 or earlier.

  • MacBook Pro Runs Slowly In Everything

    I have a 2011 notebook with a 2.3 i5 processor and 4GB of 1333 MHz ram.  I'm running 10.7.5 and the whole thing runs slowly in every respect.  Accessing data, running internet and even closing apps.  I run cleanup software regularly but nothing seems to help. 

    Do any of the following questions apply to your computer:
    1) Are you running any anti-virus/internet security applications?
    2) Are you running any "cleaning/tune-up/optimizations" applications? Which ones?
    3) Any peer-to-peer or torrent downloading software?
    4) Any third-party disk backup software that came bundled with an external hard drive?
    5) Any online backup scheme other than iCloud (Carbonite; GoogleDrive; MS One Drive)?
    All can cause slowness. The Etrecheck report Esquared has wisely requested is an excellent first step in discovering if any of the above are at play. The program is safe, doesn't reveal any personal information, and was written by one of our most helpful contributors here.

  • MacBook Pro running slowly

    Like so many others, my 2009 MacBook Pro has become noticeably slower in the past month or two. After reading the forums, I ran my disk repair, then downloaded and ran the EtreCheck software. Here are my results. Any suggestions would be greatly appreciated. Thanks!
    EtreCheck version: 2.0.6 (91)
    Report generated October 25, 2014 at 5:22:37 PM PDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,4
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 2:41:20
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (90.19 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Fitbit Inc. Fitbit Base Station
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
      iomega eGo Rugged FW USB2 800mbit - 800mbit max
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      Back Up (disk1s2) /Volumes/Back Up : 999.86 GB (662.04 GB free)
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.brother.LOGINserver.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.fitbit.galileod.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] nhoj.DatesToiCal.plist Support
    User Login Items: ℹ️
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Stickies Application (/Applications/Stickies.app)
      Dropbox Application (/Applications/Dropbox.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      AdobePDFViewer: Version: 10.1.12 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins: ℹ️
      Move-Media-Player: Version: npmnqmp 071701000001 Support
    Safari Extensions: ℹ️
      Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 159.01 GB
      Destinations:
      Back Up [Local]
      Total size: 999.86 GB
      Total number of backups: 71
      Oldest backup: 2012-08-11 05:37:50 +0000
      Last backup: 2014-10-26 00:04:56 +0000
      Size of backup disk: Excellent
      Backup size 999.86 GB > (Disk size 249.20 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          4% Safari
          1% hidd
          0% Fitbit Connect Menubar Helper
          0% fontd
    Top Processes by Memory: ℹ️
      241 MB Finder
      155 MB Messages
      142 MB com.apple.IconServicesAgent
      142 MB Safari
      82 MB Dropbox
    Virtual Memory Information: ℹ️
      166 MB Free RAM
      1.84 GB Active RAM
      1.43 GB Inactive RAM
      592 MB Wired RAM
      1.23 GB Page-ins
      0 B Page-outs

    Brad,
    I think this is a good choice. I "zero" any computer I get right out of the box, then reinstall OS X myself.
    Boot to your OS X install disk (isert the disk, then start or restart while holding down the "C" key. Your MBP will boot to the install disk.
    Once the installer loads, choose a language for the installer, then open Disk Utility from the "Utilities" menu. In Disk Utility's list on the left, select your computer's HD. Not the "volume" name indented underneath, but the device you will see listed at the top.
    In the "Erase" pane of Disk Utility, you will see a button labeled "Security Options." Click on this button. In the dialogue that appears, check the option for "Zero Out Data," then confirm your choice to return to the "Erase" pane. Choose a name for the new volume that will be created, then click "Erase."
    This process will take up to an hour. When it has completed, quit Disk Utility to return to the installer, then proceed to install a new copy of OS X.
    Scott

  • Macbook Pro running slowly (EtreCheck information included)

    My MacBook Pro suddenly started performing very slowly.  I tried rebooting in recovery mode by holding command + R at start up, but nothing happens.  I have tried to perform a software update, and when I do so, it checks for updates, and asks me to restart my computer so they can be installed, but the computer just restarts and doesn’t do any software updates.  Not sure what else I can do.
    EtreCheck version: 2.0.6 (91)
    Report generated October 25, 2014 9:08:46 AM EDT
    Hardware Information: ℹ️
                MacBook Pro (13-inch, Early 2011) (Verified)
                MacBook Pro - model: MacBookPro8,1
                1 2.3 GHz Intel Core i5 CPU: 2-core
                4 GB RAM
                            BANK 0/DIMM0
                                        2 GB DDR3 1333 MHz ok
                            BANK 1/DIMM0
                                        2 GB DDR3 1333 MHz ok
                Bluetooth: Old - Handoff/Airdrop2 not supported
                Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
                Intel HD Graphics 3000 - VRAM: 384 MB
                            Color LCD 1280 x 800
                            spdisplays_display_connector
    System Software: ℹ️
                Mac OS X 10.6.8 (10K549) - Uptime: 0:18:18
    Disk Information: ℹ️
                Hitachi HTS545032B9A302 disk0 : (298.09 GB)
                S.M.A.R.T. Status: Verified
                            - (disk0s1) <not mounted> : 210 MB
                      Macintosh HD (disk0s2) /  [Startup]: 319.73 GB (109.72 GB free)
                MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
                Apple Inc. FaceTime HD Camera (Built-in)
                Apple Inc. Apple Internal Keyboard / Trackpad
                Apple Inc. BRCM2070 Hub
                            Apple Inc. Bluetooth USB Host Controller
                Apple Computer, Inc. IR Receiver
    Kernel Extensions: ℹ️
                      /Library/Extensions
                [loaded]            org.virtualbox.kext.VBoxDrv (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxNetAdp (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxNetFlt (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxUSB (4.0.8) Support
    Startup Items: ℹ️
                HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
                VirtualBox: Path: /Library/StartupItems/VirtualBox
                Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Daemons: ℹ️
                [not loaded]            org.samba.winbindd.plist Support
    Launch Agents: ℹ️
                [loaded]            com.hp.help.tocgenerator.plist Support
    Launch Daemons: ℹ️
                [loaded]            com.adobe.fpsaud.plist Support
    User Launch Agents: ℹ️
                [loaded]            com.adobe.ARM.[...].plist Support
                [loaded]            com.google.keystone.agent.plist Support
                [invalid?]            com.jdibackup.ZipCloud.autostart.plist Support
                [not loaded]            org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
                iTunesHelper            ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
                Android File Transfer Agent            Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
                AdobeResourceSynchronizer            ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
                Google Chrome            ApplicationHidden (/Applications/Google Chrome.app)
                HPEventHandler            Application (/Library/Printers/hp/hpio/HPEventHandler.app)
    Internet Plug-ins: ℹ️
                Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
                FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
                QuickTime Plugin: Version: 7.6.6
                AdobePDFViewerNPAPI: Version: 10.1.3 Support
                AdobePDFViewer: Version: 10.1.3 Support
                Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
                Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
                DirectorShockwave: Version: 11.5.1r601 Support
                iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins: ℹ️
                Move_Media_Player: Version: npmnqmp 071505000006 Support
    Audio Plug-ins: ℹ️
                iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
                Flash Player  Support
                Flip4Mac WMV  Support
                Perian  Support
                Tuxera NTFS  Support
    Time Machine: ℹ️
                Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
                     6%            WindowServer
                     0%            fontd
                     0%            usbmuxd
    Top Processes by Memory: ℹ️
                103 MB            Safari
                94 MB            Google Chrome
                47 MB            WindowServer
                40 MB            Google Chrome Helper
                39 MB            mds
    Virtual Memory Information: ℹ️
                2.29 GB            Free RAM
                821 MB            Active RAM
                253 MB            Inactive RAM
                925 MB            Wired RAM
                304 MB            Page-ins
                0 B            Page-outs

    My MacBook Pro suddenly started performing very slowly.  I tried rebooting in recovery mode by holding command + R at start up, but nothing happens.  I have tried to perform a software update, and when I do so, it checks for updates, and asks me to restart my computer so they can be installed, but the computer just restarts and doesn’t do any software updates.  Not sure what else I can do.
    EtreCheck version: 2.0.6 (91)
    Report generated October 25, 2014 9:08:46 AM EDT
    Hardware Information: ℹ️
                MacBook Pro (13-inch, Early 2011) (Verified)
                MacBook Pro - model: MacBookPro8,1
                1 2.3 GHz Intel Core i5 CPU: 2-core
                4 GB RAM
                            BANK 0/DIMM0
                                        2 GB DDR3 1333 MHz ok
                            BANK 1/DIMM0
                                        2 GB DDR3 1333 MHz ok
                Bluetooth: Old - Handoff/Airdrop2 not supported
                Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
                Intel HD Graphics 3000 - VRAM: 384 MB
                            Color LCD 1280 x 800
                            spdisplays_display_connector
    System Software: ℹ️
                Mac OS X 10.6.8 (10K549) - Uptime: 0:18:18
    Disk Information: ℹ️
                Hitachi HTS545032B9A302 disk0 : (298.09 GB)
                S.M.A.R.T. Status: Verified
                            - (disk0s1) <not mounted> : 210 MB
                      Macintosh HD (disk0s2) /  [Startup]: 319.73 GB (109.72 GB free)
                MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
                Apple Inc. FaceTime HD Camera (Built-in)
                Apple Inc. Apple Internal Keyboard / Trackpad
                Apple Inc. BRCM2070 Hub
                            Apple Inc. Bluetooth USB Host Controller
                Apple Computer, Inc. IR Receiver
    Kernel Extensions: ℹ️
                      /Library/Extensions
                [loaded]            org.virtualbox.kext.VBoxDrv (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxNetAdp (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxNetFlt (4.0.8) Support
                [loaded]            org.virtualbox.kext.VBoxUSB (4.0.8) Support
    Startup Items: ℹ️
                HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
                VirtualBox: Path: /Library/StartupItems/VirtualBox
                Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Daemons: ℹ️
                [not loaded]            org.samba.winbindd.plist Support
    Launch Agents: ℹ️
                [loaded]            com.hp.help.tocgenerator.plist Support
    Launch Daemons: ℹ️
                [loaded]            com.adobe.fpsaud.plist Support
    User Launch Agents: ℹ️
                [loaded]            com.adobe.ARM.[...].plist Support
                [loaded]            com.google.keystone.agent.plist Support
                [invalid?]            com.jdibackup.ZipCloud.autostart.plist Support
                [not loaded]            org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
                iTunesHelper            ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
                Android File Transfer Agent            Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
                AdobeResourceSynchronizer            ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
                Google Chrome            ApplicationHidden (/Applications/Google Chrome.app)
                HPEventHandler            Application (/Library/Printers/hp/hpio/HPEventHandler.app)
    Internet Plug-ins: ℹ️
                Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
                FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
                QuickTime Plugin: Version: 7.6.6
                AdobePDFViewerNPAPI: Version: 10.1.3 Support
                AdobePDFViewer: Version: 10.1.3 Support
                Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
                Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
                DirectorShockwave: Version: 11.5.1r601 Support
                iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins: ℹ️
                Move_Media_Player: Version: npmnqmp 071505000006 Support
    Audio Plug-ins: ℹ️
                iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
                Flash Player  Support
                Flip4Mac WMV  Support
                Perian  Support
                Tuxera NTFS  Support
    Time Machine: ℹ️
                Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
                     6%            WindowServer
                     0%            fontd
                     0%            usbmuxd
    Top Processes by Memory: ℹ️
                103 MB            Safari
                94 MB            Google Chrome
                47 MB            WindowServer
                40 MB            Google Chrome Helper
                39 MB            mds
    Virtual Memory Information: ℹ️
                2.29 GB            Free RAM
                821 MB            Active RAM
                253 MB            Inactive RAM
                925 MB            Wired RAM
                304 MB            Page-ins
                0 B            Page-outs

  • MacBook Pro running slowly, MacBook Pro running slowly

    Ran Etrecheck:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              2 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 23:35:34
    Disk Information:
              Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 159.18 GB (35.59 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-868 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.genieoinnovation.macextension.client.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
              [System] com.genieoinnovation.macextension.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] [email protected]
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
    User Login Items:
              Yahoo! Messenger
              Garmin ANT Agent
              BodyMedia SYNC
              TuneupMyMac
              WDQuickView
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 3rd-Party support link
              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
              NPRoblox: Version: 1.0.2.12 - SDK 10.8 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              Unsubscribe.com: Version: 2.3
              Omnibar: Version: 1.2
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071505000006 3rd-Party support link
              Picasa: Version: 1.0 3rd-Party support link
              WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
    3rd Party Preference Panes:
              BodyMedia SYNC  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              MacFUSE  3rd-Party support link
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook copy:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Network Recording Player:          Version: 2.2.0 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Garmin Training Center:          Version: 3.2.1 - SDK 10.5 3rd-Party support link
              Citrix Receiver:          Version: 11.4.3 - SDK 10.0 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 148.25 GB Disk used: 115.11 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 12
                        Oldest backup: 2011-10-19 00:29:18 +0000
                        Last backup: 2014-03-17 01:31:57 +0000
                        Size of backup disk: Excellent
                                  Backup size 465.44 GB > (Disk size 148.25 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          mdworker
                   9%          WindowServer
                   2%          mds_stores
                   2%          EtreCheck
                   1%          mds
    Top Processes by Memory:
              90 MB          mds_stores
              74 MB          Mail
              45 MB          com.apple.WebKit.Networking
              39 MB          Safari
              31 MB          EtreCheck
    Virtual Memory Information:
              338 MB          Free RAM
              712 MB          Active RAM
              274 MB          Inactive RAM
              330 MB          Wired RAM
              760 MB          Page-ins
              34 MB          Page-outs

    Pandasmom,
    try disabling MacKeeper, to see if that makes a difference with the slowness.

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