MacBook Pro sleep problems with Vista SP1

Has anyone faced sleep problems on a MacBook Pro after installing Vista SP1?
I run Boot Camp 2.0 with the latest update from Apple.
IDT finally issued a compatible Vista driver for my Sigmatel audio.
I was very happy for the first time running Vista on my Apple when I had the stupid idea to upgrade to SP1.
After days of troubleshooting with Windows support it is obvious that SP1 and my MacBook Pro are incompatible for some obscure reasons. The latest time I tried SP1 was through Windows Update, which means that Windows detected no compatibility issues, such as drivers.
I suspect Apple-in-sight driver without any evidence, just a hint.
Any ideas?
Thanks

Hibernation seems iffy. Have you tried disabling hibernation? and when you say sleep, what happens? won't wake or what?
Normally I don't recommend resetting NVRAM or SMU but for sleep you might want to.
And yes, trying to rule out why can be difficult. But I would not blame SP1. Maybe BC 2.1.
Do you have a book dealing with Vista? or looked for articles or forums that deal with Vista? There is one for Vista64 - assume you have 32-bit though. Google is often best way to find things in Apple discussions or knowledge base, too.
http://www.google.com/search?ie=utf8&oe=utf8&q=Vista+sleep

Similar Messages

Macbook Pro sleep Problems with Time Machine and Time Capsule

I recently installed a time capsule as a Router and a Time Machine backup device for 2 macs in the house.
Unfortunately, I found that my 2011 macbook pro 15' updates the time machine backups even when the lid is closed and in sleep.
When I wake the macbook pro, it hangs and I have to reset the mac to restart.
This did not happen when I was using a firewire hard drive with the time machine.
My question is:
Is there a way to prevent the time machine to backup when the macbook pro is in sleep mode?
My mac is not equiped with power nap so it is not suppose to be doing this.
Thanks
Other info: OS Mountain Lion, regular hard drive, 8 Gig Memory

Edwin,
I assume that since the repair of the sparsebundle failed you still cannot open the sparsebundle in Finder and get the message:
The following backups could not be opened:
Imac of E.sparsebundle because there are no activatible filesystems
If the sparsebundle cannot be opened in Finder, then the chances that Time Machine can open them are nil in my opinion. Time Machine, in effect is just going to open the sparsebundle as Finder is attempting to dot, then it gives you a fnacy display, but the underlying issue with the sparesbundle is the same for both methods of access.
Do you, by chance hav a bootable backuo of your Snow Leopard system?
If so can you access the TM backups with it??
You didn't change the Time Capsules Network Password did you?? see this.
I looked to see if I could find anythng about the error codes you mentioned in your original post and so far can;t find anything about them.
Steve

Retina MacBook Pro sleep problem since 10.9.2

Ever since updating to 10.9.2 earlier in the week my macbook refuses to wake from sleep each morning.
Having looked at the console logs it seems that perhaps the problem is related to it not actually managing to go to sleep properly.
I closed the lid on the computer at about 19:07 as can be seen in the first of these console dumps. I put the laptop in my bag and went home, where the laptop stayed closed in my bag all night. Apparently the computer awoke 70 minutes later. In the morning, back at the office, I left the lid open for a good 5 minutes before deciding to reboot at 9:37, so it seems that the computer was indeed turned off as there was no activity in these minutes.
06/03/2014 19:07:12.574 airportd[84]: _handleLinkEvent: WiFi is not powered. Resetting state variables.
06/03/2014 19:07:12.000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
06/03/2014 19:07:12.000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xf400 ****
06/03/2014 19:07:12.000 kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 6
06/03/2014 19:07:12.000 kernel[0]: Wake reason: EC.SleepTimer EHC1 (SleepTimer)
06/03/2014 20:17:14.000 kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
06/03/2014 20:17:14.000 kernel[0]: Previous Sleep Cause: 5
06/03/2014 20:17:14.000 kernel[0]: The USB device HubDevice (Port 1 of Hub at 0x1d000000) may have caused a wake by issuing a remote wakeup (2)
06/03/2014 20:17:14.000 kernel[0]: AppleThunderboltNHI::prePCIWake - power up complete - took 0 us
06/03/2014 20:17:14.000 kernel[0]: AppleThunderboltHAL::earlyWake - complete - took 1 milliseconds
06/03/2014 20:17:14.000 kernel[0]: The USB device HubDevice (Port 8 of Hub at 0x1d100000) may have caused a wake by issuing a remote wakeup (3)
06/03/2014 20:17:14.000 kernel[0]: The USB device BRCM20702 Hub (Port 1 of Hub at 0x1d180000) may have caused a wake by issuing a remote wakeup (3)
06/03/2014 20:17:14.000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
06/03/2014 20:17:14.000 kernel[0]: IOThunderboltSwitch<0xffffff80278cbc00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
06/03/2014 20:18:29.000 kernel[0]: IOPPF: Sent cpu-plimit-notification last value 25 (rounded time weighted average 25)
06/03/2014 20:18:39.000 kernel[0]: process com.apple.WebKit[2556] caught causing excessive wakeups. Observed wakeups rate (per sec): 250; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48044
06/03/2014 20:18:39.458 ReportCrash[4729]: Invoking spindump for pid=2556 wakeups_rate=250 duration=180 because of excessive wakeups
06/03/2014 20:18:45.145 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:18:45.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:19:16.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 12 (rounded time weighted average 12)
06/03/2014 20:19:16.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:21.558 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:19:21.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:19:22.000 kernel[0]: IOPPF: Sent cpu-plimit-notification last value 26 (rounded time weighted average 26)
06/03/2014 20:19:39.000 kernel[0]: process Sequel Pro[162] caught causing excessive wakeups. Observed wakeups rate (per sec): 172; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 120353
06/03/2014 20:19:40.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 12 (rounded time weighted average 12)
06/03/2014 20:19:40.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:54.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:54.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:59.975 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:19:59.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:20:11.000 kernel[0]: process Google Chrome[157] caught causing excessive wakeups. Observed wakeups rate (per sec): 1738; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 901505
06/03/2014 20:20:11.792 ReportCrash[4740]: Invoking spindump for pid=157 wakeups_rate=1738 duration=26 because of excessive wakeups
06/03/2014 20:20:12.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 15 (rounded time weighted average 15)
06/03/2014 20:20:12.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:20:12.000 kernel[0]: process Dropbox[418] caught causing excessive wakeups. Observed wakeups rate (per sec): 162; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 166301
06/03/2014 20:20:12.676 ReportCrash[4740]: Invoking spindump for pid=418 wakeups_rate=162 duration=278 because of excessive wakeups
06/03/2014 20:20:38.370 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:20:38.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:22:29.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4752[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
07/03/2014 09:37:14.000 bootlog[0]: BOOT_TIME 1394181434 0
07/03/2014 09:37:16.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
07/03/2014 09:37:16.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Weird huh? Can anyone tell from these logs why it's going mad in my bag? Why would it try and wake and then crash and power-off?

Similar problem 3 times since upgrading to 10.9.2.   Coworker also having same issue.
Process:         appProtd [459]
Path:            /usr/local/McAfee/AppProtection/bin/appProtd
Identifier:      appProtd
Version:         ???
Code Type:       X86 (Native)
Parent Process: launchd [1]
Responsible:     fmpd [86]
User ID:         0
Date/Time:       2014-03-08 14:33:13.906 -0800
OS Version:      Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 45DE248F-A51E-AE89-0EC5-C788B17FBE12
Crashed Thread: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (!pthread_mutex_unlock(m)), function ~interruption_checker, file /usr/local/boost/include/boost/thread/pthread/thread_data.hpp, line 116.
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x93608102 setsockopt + 10
1   appProtd                                0x000bc8a1 AppProtection::KextInterface::stopHooking() + 65
2   appProtd                                0x000bc78f AppProtection::KextInterface::~KextInterface() + 111
3   appProtd                                0x0009350b AppProtection::AppProtectionController::~AppProtectionController() + 779
4   appProtd                                0x000931d3 AppProtection::AppProtectionController::~AppProtectionController() + 19
5   appProtd                                0x00093ad9 AppProtection::AppProtectionController::releaseInstance() + 313
6   appProtd                                0x000994a9 AppProtection::AppProtectionController::main(int, char**) + 1737
7   appProtd                                0x0009a3fb main + 11
8   appProtd                                0x00092c25 start + 53
Thread 1:
0   libsystem_kernel.dylib                  0x93607046 __workq_kernreturn + 10
1   libsystem_pthread.dylib                 0x940c3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib                 0x940c7cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x93607992 kevent64 + 10
1   libdispatch.dylib                       0x932ee8ad _dispatch_mgr_invoke + 238
2   libdispatch.dylib                       0x932ee546 _dispatch_mgr_thread + 52
Thread 3:
0   libsystem_kernel.dylib                  0x93607046 __workq_kernreturn + 10
1   libsystem_pthread.dylib                 0x940c3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib                 0x940c7cce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 5:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 6 Crashed:
0   libsystem_kernel.dylib                  0x93606952 __pthread_kill + 10
1   libsystem_pthread.dylib                 0x940c3167 pthread_kill + 101
2   libsystem_c.dylib                       0x9471329c abort + 155
3   libsystem_c.dylib                       0x946de39a __assert_rtn + 347
4   appProtd                                0x0009ce62 boost::detail::interruption_checker::~interruption_checker() + 242
5   appProtd                                0x0009f438 bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 216
6   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
7   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
8   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
9   libboost_thread.dylib                   0x004f454a thread_proxy + 170
10 libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
11 libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
12 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 7:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 8:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 9:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5   appProtd                                0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6   appProtd                                0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 10:
0   libsystem_kernel.dylib                  0x936067ca __psynch_cvwait + 10
1   libsystem_pthread.dylib                 0x940c4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib                 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3   appProtd                                0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4   appProtd                                0x00094797 AppProtection::AppProtectionController::popAllFromResponseQueue() + 967
5   appProtd                                0x000bdd4a AppProtection::KextInterface::sendResponseToKext() + 74
6   appProtd                                0x000be8ba boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::KextInterface>, boost::_bi::list1<boost::reference_wrapper<AppProtection::KextInterface> > > >::run() + 42
7   libboost_thread.dylib                   0x004f454a thread_proxy + 170
8   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
9   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 11:
0   libsystem_kernel.dylib                  0x93606ace __select + 10
1   appProtd                                0x000bd188 AppProtection::KextInterface::getRequestsFromKext() + 1192
2   appProtd                                0x000be8ba boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::KextInterface>, boost::_bi::list1<boost::reference_wrapper<AppProtection::KextInterface> > > >::run() + 42
3   libboost_thread.dylib                   0x004f454a thread_proxy + 170
4   libsystem_pthread.dylib                 0x940c25fb _pthread_body + 144
5   libsystem_pthread.dylib                 0x940c2485 _pthread_start + 130
6   libsystem_pthread.dylib                 0x940c7cf2 thread_start + 34
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0843cf8 ecx: 0xb04208cc edx: 0x93606952
edi: 0xb0421000 esi: 0x00000006 ebp: 0xb04208e8 esp: 0xb04208cc
   ss: 0x00000023 efl: 0x00000206 eip: 0x93606952   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
cr2: 0x0049f000
Logical CPU:     0
Error Code:      0x00080148
Trap Number:     132
Binary Images:
   0x92000 -   0x10fff7 +appProtd (???) <E600A460-30A5-3BCA-948D-FB3D8A071F12> /usr/local/McAfee/AppProtection/bin/appProtd
0x1a9000 -   0x2b7ffb +libenterpriseagent.dylib (0) <267CFD41-269F-30A2-AAD7-0C9E9200E4D3> /usr/local/McAfee/fmp/lib/libenterpriseagent.dylib
0x446000 -   0x450ff7 +libappProtPrefs.dylib (1) <2AA2DB03-E8D1-39BC-9BFA-C39D8AED7527> /usr/local/McAfee/AppProtection/lib/libappProtPrefs.dylib
0x465000 -   0x477ff3 +libboost_filesystem.dylib (0) <7B91B435-1244-3EE8-B0B8-89F273846411> /usr/local/McAfee/fmp/lib/libboost_filesystem.dylib
0x489000 -   0x48cfff +libboost_system.dylib (0) <2C2B17DD-C71C-3F79-B9D9-641413E3A44E> /usr/local/McAfee/fmp/lib/libboost_system.dylib
0x491000 -   0x497ff7 +libfmputils.dylib (0) <AEE94A85-5A65-3D35-A099-DC5FAE6096BE> /usr/local/McAfee/fmp/lib/libfmputils.dylib
0x4a0000 -   0x4a6ff3 +libPreferences.dylib (0) <B9C8A097-060F-383A-B590-0D0762D32A17> /usr/local/McAfee/fmp/lib/libPreferences.dylib
0x4b3000 -   0x4d2ff3 +libfmphelpers.dylib (0) <D437B994-E8EE-3F86-BF6A-E3F0FADD5907> /usr/local/McAfee/fmp/lib/libfmphelpers.dylib
0x4f3000 -   0x500ffb +libboost_thread.dylib (0) <45CFDE5F-22F7-300E-802F-7616409D0766> /usr/local/McAfee/fmp/lib/libboost_thread.dylib
0x517000 -   0x5cdff3 +libboost_regex.dylib (0) <66538A59-5573-32DE-AEF5-CEF9A56E2414> /usr/local/McAfee/fmp/lib/libboost_regex.dylib
0x643000 -   0x66dff7 +libboost_serialization.dylib (0) <6FF80133-A28B-39D5-BF6A-4637847BAA2D> /usr/local/McAfee/fmp/lib/libboost_serialization.dylib
0x6d5000 -   0x6f2ffb +libboost_wserialization.dylib (0) <2079F8BC-750A-3430-B18E-E940A2BE2976> /usr/local/McAfee/fmp/lib/libboost_wserialization.dylib
0x747000 -   0x803fef +libappProfileMgmt.dylib (1) <4647415B-59BD-355A-8A15-6A6F82109846> /usr/local/McAfee/AppProtection/lib/libappProfileMgmt.dylib
0x961000 -   0x965ffb +libboost_date_time.dylib (0) <BE2E474D-CC89-3E5C-A61A-934E916CCD38> /usr/local/McAfee/fmp/lib/libboost_date_time.dylib
0x970000 -   0xa75ff7 +libicuuc.48.dylib (48.1.1) <A4CCFD07-095C-3D8D-BC99-95E61F1F48EC> /usr/local/McAfee/fmp/lib/libicuuc.48.dylib
0xb1d000 -   0xc97ff7 +libicui18n.48.dylib (48.1.1) <03455BB8-8770-3CB0-89DF-FB320423F68B> /usr/local/McAfee/fmp/lib/libicui18n.48.dylib
0xdcc000 - 0x1f39fff +libicudata.48.1.1.dylib (48.1.1) <58656AAF-9EB3-329D-8153-3BF48F90786E> /usr/local/McAfee/fmp/lib/libicudata.48.1.1.dylib
0x8fe6d000 - 0x8fe9f417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x901ceffb libicucore.A.dylib (511.31) <9C25D145-E785-357B-9833-1980A1A738C9> /usr/lib/libicucore.A.dylib
0x92a8f000 - 0x92accff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x92b40000 - 0x92b40fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x92cc0000 - 0x92cc4ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x92d69000 - 0x92d7bfff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x932d7000 - 0x932dcff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x932e8000 - 0x932eafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x932eb000 - 0x93303ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x93371000 - 0x93379fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x935ef000 - 0x9360cff4 libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
0x938cc000 - 0x938d5fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x93eba000 - 0x93f0aff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x93fa3000 - 0x93fbbff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x940c1000 - 0x940c8ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x941b0000 - 0x94201ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x942f3000 - 0x942f8ff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x946b6000 - 0x94748ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x948c8000 - 0x948c9fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x94e14000 - 0x94e15fff libSystem.B.dylib (1197.1.1) <E06132B8-2FD8-322D-A151-C9474B36B561> /usr/lib/libSystem.B.dylib
0x95541000 - 0x9556cff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x9556d000 - 0x9556effa libsystem_sandbox.dylib (278.11) <E8BE1DF7-2F3D-3202-B807-A85C99220AB6> /usr/lib/system/libsystem_sandbox.dylib
0x955cc000 - 0x955f0ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x95635000 - 0x95636ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x957be000 - 0x95813fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x96b0b000 - 0x96b0dfff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
0x96e5d000 - 0x96e65fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x96e66000 - 0x96e74ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x97510000 - 0x97516ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x97a35000 - 0x97a40ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x98ccc000 - 0x98cfdffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x9a27e000 - 0x9a36aff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9a481000 - 0x9a485ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x9a486000 - 0x9a489ff7 libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib
0x9a90c000 - 0x9a914fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x9a91f000 - 0x9a943ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x9a944000 - 0x9aa34ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9ab8e000 - 0x9aca0ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9ad8d000 - 0x9ad8efff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b789000 - 0x9b98bfff com.apple.CoreFoundation (6.9 - 855.14) <756998B3-F507-3474-AFB2-769FC9CE5263> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9ba93000 - 0x9bc3b4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bd2a000 - 0x9bd52fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9bd91000 - 0x9bd92fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 8
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 2150
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=85.5M resident=28.2M(33%) swapped_out_or_unallocated=57.2M(67%)
Writable regions: Total=87.7M written=856K(1%) resident=1248K(1%) swapped_out=0K(0%) unallocated=86.5M(99%)
REGION TYPE                      VIRTUAL
===========                      =======
Kernel Alloc Once                     4K
MALLOC                             74.2M
MALLOC (admin)                       32K
Stack                              69.2M
VM_ALLOCATE                         612K
__DATA                              944K
__LINKEDIT                         49.8M
__OBJC                               60K
__PAGEZERO                            4K
__TEXT                             35.7M
__UNICODE                           544K
mapped file                       206.3M
shared memory                         4K
===========                      =======
TOTAL                             437.3M
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751.28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Message was edited by: amhest

Macbook Pro bluetooth problems with a Bose sound dock 10

So a while ago I bought my Bose Sound dock 10 and the bluetooth between both my Mac and iPhone has been great. But then OS X Mavericks came out and I start having issues with connecting through bluetooth for the first time. I have to go to the Sound dock and remove the bluetooth port, then put it back in, then try to connect from my Mac again but then having to do the process again. I know this isn't a fault with the Bose product itself as my iPhone 4 connects with absolutely no problems running iOS 7 and as do other Apple products that my family owns.
I have a 13", Mid 2012 MacBook Pro running OS X 10.9.3 with bluetooth version 4.2.4f1 13674 (v131 c5492)

@Matthew9391 - here is a great link that helped me get my Bose Sound dock 10 going.
http://worldwide.bose.com/productsupport/en_us/web/article_701_pairing_to_a_mac/ page.html

IMessage order on MacBook Pro and problems with iPhone iMessage

Hi,
I use my iMessage on my MacBook Pro and on my iPhone. In iMessages on my Mac I have it set to use two addresses, my phone number and my icloud email. I have the same on my phone.
When I receive a message it is ordered correctly on my phone with the most recent being shown last and the oldest I need to scroll to the top. But, on my MacBook when I open messages they seem to be ordered all over the place and I need to scroll up sometimes and I find that the most recent is sandwiched between two others in no real time order. Can anyone help me understand and correct this problem.
Also the other day, my iPhone imessage started playing up and randomly ordered the messages ut it has now reverted to the correct format. Please can someone help?
Thanks
Matt

Based on information in another answer I tried the following ...
After doing what blueno suggested I did have to reboot. I then had to provide my password lots of times when I logged in. That still didn't work so I logged out of my iCloud account in Message and logged back in, repaired, and it worked!
This is what I did:
1) Open Key Chain Access ( go to Applications>Utilities)
2) Select Login at the top left side under Keychains
3) Select All Items on the lower left side under Category
4) Search for entries of IDS.
5) Highlight and delete all entries that has IDS.
6) Search for entries of FaceTime
7) Highlight and delete all entries of FaceTime
8) Search for entries of Messages (I also found entries containing Message (singular, not plural), but didn't delete these.)
9) Highlight and delete all entries of Messages
10) Reboot!
11) Log back in and when requested log back into iCloud account (I got asked for the password multiple times)
12) Log out of iCloud account in iMessage (Not sure if this is needed)
13) Log back into iCloud account in iMessage.
14) On iPhone in Settings/Messages/Text Message Forwarding turn off forwarding to my iMac.
15) Turn Text Message Forwarding back on for my iMac (re-pairs and I entered the new number)
16) Could send text messages from my iMac!!!!!
But it was short lived. One message was sent using SMS (that should have gone through using iMessage and then back to the same error message. So I am back to square one.

MacBook Pro Retina Problems with Headphone jack, Speakers, USB Port, MagSafe 2 and the hard drive

I took my MacBook Pro Retina 2.6GHz i7 to the genius bar to have the headphone jack looked at. I was told they could easily fix it but had to order the part. That day I took it home and returned to the store once I was notified that the part arrived so I could drop it off for repair. 3 days after I dropped my computer off with the genius bar I missed a phone call and returned to my iphone with a new voicemail. It said something like this, "Hello Tim, I just wanted to let you know that we replaced the headphone jack but it turned out not to be the problem and the problem was actually with the logic board. Don't worry though, we went ahead and replaced that for you, however, after that was done, the speakers stopped working but the headphone jack is fixed. We have to order new speakers to put in your computer b/c we don't have those on hand either."
Long story short, they fixed the speakers but, "had to order another part to repair the USB port." So I am waiting for that to be repaired but the dang AC Power to the actual computer does not work now!!! It's not the magsafe 2 charger that I have or the outlets I tried it in b/c I tried multiple chargers and multiple outlets. I am very frustrated! I have been without my computer for almost 2 weeks and still have to take it in at least twice more to get the power working this weekend and then again next week to (hopefully) get the USB port working.
At what point should I ask for a new computer or a refund? I have been using Apple Computers my whole life, I have had 8 different mac laptop models and have not had a problem until this computer. I am very frustrated with the support I have received from Apple as a whole.

Contact Apple Customer Relations and let them know that you're not happy. With the logic board replacement, everything else should have been evaluated and fixed at the same time. It sounds as if you just got a lemon. You could plead your case for a replacement unit, I would think, since your machine is being 'replaced' piecemeal...
Good luck,
Clinton

MacBook Pro/Yosemite problems with Adobe CS4

I have a new MacBook Pro and Adobe CS4. Whenever I try to open any of the CS4 programs, I get an error message that I need to download legacy Java SE 6 runtime. I have a newer version of Java (8), but I still get the message. I attempted to download and install the SE 6, but my computer won't let me, because I have the newer one. Any ideas?

Hi Alex H
I am also trying to install my CS4 onto my new Macbook Pro (with Yosemite). I downloaded the Java successfully however, now I am getting the "Error 6 message".
It says:
Please help!!
Many Thanks
A

Macbook Pro 2011 problem with windows via bootcamp

I have macbook pro early 2011 and my disk drive not working.
I tried to install windows via bootcamp by an external disk drive but it failed to boot from the windows install disk.
how can i install it?

The Snow Leopard Windows drivers are on your Snow Leopard install disk. There is no download for Windows drivers and Snow Leopard.
You should include your computer model and year in your posts. Answers may vary depending on your hardware.
XP is not supported on newer Apple computers. You should install Windows 7.

MacBook Pro 2011: Problems with logging in

When my MacBook is starting and I am trying to login to my account, there's only the aurora background without the dock or anything else. I can move the mouse and it seems that I am already logged in but I can't see my harddrive, dock or even the menubar. The only way to turn it off is to push the on/off button once but I could also restart it or log out. This seems to be normal. I don't need any force quits. I only don't see my harddrive, programs, dock basically everything exept my mouse and the default aurora background.
I rebooted from the system DVD and now it works but I'm afraid of getting this issue again in the future.
If there's anybody out who has the sam issue and solved it, please tell me!
I am using a MacBook Pro 2011
Quadcore i7 2,3 GHz
750 GB Harddrive
8 GB RAM
Thanks in advance everybody!

As always maintain a backup or two of your data on a external powered drive(s)
Some do one TimeMachine and one "hold option" Bootable clone using something like Carbon Copy Cloner or Superdupers.
The OS and programs can be replaced, but the user data is unique and valuable media, can't be.
Drives are cheap, only $120 or so per 1TB. No reason not to backup data.

Setting RDC on macbook pro to connect with vista business computer at work

Just Downloaded RDC on my macbook and need to connect with my office computer. I can connect to the computer with other pc's but cannot seem to get it to connect with my mac. Not sure about the credentials because the computer is on a network at
work. Also not sure if the mac is opened to connect. (os 10.8.5) Please help. Thanks

Hi,
Do you mean that you can connect to the Windows Vista PC in your office from other PCs? What error message do you receive when you connect to Windows Vista from your Mac?
Regarding the credentials, if your Windows Vista is a domain computer, you can use this format:
domain name\user name as the User Name. If it is just a workgroup computer, you can use this format:
Computer name of your Windows Vista\user name.
Credentials: The user name and password to be used for the remote PC you are connecting to. If no credentials are displayed, the log on screen will be displayed after clicking the remote
desktop. The user name can be entered in the following formats: user_name, domain\user_name, and
[email protected]
Getting Started with Remote Desktop Client on Mac
http://technet.microsoft.com/library/dn473012
Hope this helps.
Jeremy Wu
TechNet Community Support

MacBook Pro Keyboard problems with shift and enter

would really appreciate help here. neither of the shift keys works, as you can see. the enter key doesn't do anything either. some of the function keys are also not working but i'm less concerned by those.
i activated the keyboard viewer and can see that the key between the right command key and the left arrow key now acts as the enter key. however the shift keys don't register at all.
i'm pretty sure the keys all worked when i first bought the computer in november. also keys work normally when i use the wireless keyboard.
i get the problems whether the wireless keyboard is connected or not.
does anyone know the answer to this problem - it's also annoying not having access to the question mark or any of the smbols above numbers - caps lock doesn't give you access...

If the problem is the same one I have and many others have expressed, it's the small gold ribbon found beneath the battery. It seems that lots of them are failing, although Apple won't acknowledge the problem and the fix is expensive (~$300).
To find out if it is the problem, remove the battery (with the computer plugged in and powered on), press down on the small cable, and see if the keyboard/mouse become responsive. Some people have taped the cable with success, but mine only works with constant hard pressure. So, it's been retired as a laptop and has essentially become a desktop with a USB cable/mouse.

Problems with Vista SP1 B

Hi,
i installed the sp beta and now there comes no sound from the front speakers (teufel 7. + audigy2zs). i tried kx drivers, creative drivers, but no solution for the problem... how do i install the original MS drivers (where can i find them)?
or could someone help me to solve this problem?
thanks

problem solved

MacBook Pro Sleep/Wake from sleep problem

As of today I have been experiencing a strange problem with my MBP. I can't wake my MBP when I open the screen although the machine is running. I also realized that I can't put it to sleep mode when I select it from the menu. Also, strangely, when I close the display to put it in sleep mode, the light stays on, instead of blinking. I already reset the power manager and the parameter RAM. I also have all my software updated. Any help would be appreciated.

I searched for Macbook Pro sleep issues since I am having one with my brand new 2.4 MBP.
I adjusted the sleep mode so it doesn't "safe sleep" because that took far too long for my needs. Before and after doing so, however, after the computer goes to sleep (pulsing light), I have taken it out of its bag and noticed the Apple lit up and it making noise. It wakes when I open the lid again but I am concerned it never slept soundly.
I have Bluetooth wake from sleep OFF so that's not the issue.
Has anyone else had concerns that their MBP is not sleeping soundly? I don't want to damage this computer, but I cart it back and forth to work every day i my backpack, and I need to be comfortable that it's parked and asleep during transit.

TS4088 why is there a limit on 3 years? it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today :(

it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today

Hey Clintonfrombirmingham
I called Apple technical support in Denmark, but with no positive reply.
She couldn't do anything, and said that They had sent a recall Email about the problem and with their offer to repair the Macbook Pro, but I'd never recieved an Email about the problem. She wasn't in power to make an exception. It can't be true that i paid a lot of money, for a product that can't barely stand on its own feets, Apple didn't tell me that the product I was about to buy, would restart every 5 minute. and now when they know the problem, they wont repair it? it just don't make sense for me. If a car seller discovers that all the brakes in a car he had sold, will crash after some years he will call all the cars back to repair no mater what. i just don't understand how Apple will make good service for their custumers, by extending the warranty from 2 to 3 years, but wont take the computers there is a little bit to old, 4 months will make the difference. i can't believe it.
What can i do now?
best regards Oskar

I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook

I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook

Nope. You can purchase a Snow Leopard DVD for $29.00 through an Apple retailer or ordering from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.

MacBook Pro sleep problems with Vista SP1

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