Macbook Pro sometimes freezes after opening iTunes.

I have had my Macbook Pro for a little over a year now and everything has been going great, except for every once in a while when I open iTunes, my Macbook Pro will freeze. I am then unable to do anything (use the trackpad, force quit, etc.). I have to wait at least 15 minutes before it settles down and I can use my MBP again. Here is the thing, while it is frozen it will unfreeze every 3-5 minutes for about a second and then freeze again. It is quite annoying! Please help! I do have the Bestbuy Accidental Damage and Protection Plan so if worse comes to worse I can just take it there. The only thing is, they would need to ship it away for 2-3 weeks and I am in the middle of a semester in Nursing School so I really need my MBP right now. Any help is greatly appreciated! Thanks!

Here are a couple of things to try:
PRAM reset: power off the machine.
Then power up pressing option, command, P,R before the start up chime, hold the those keys down until the gear stops spinning.
If this doesn't help try a smc reset:
power off the mac, hold left side side shift key, control. option, poower up hold the keys till the gear stops.
If this doesn't work post back and we can try some other things.
All the best

Similar Messages

Macbook pro keeps freezing after updating to Maverick

my 1 year old macbook pro keeps freezing after i updated from mountain lion to maverick.
all the time i had mountain lion i can remember maybe once where my mac froze. now, it froze probably 5 times in the last 5 days.
how can i fix this, or better still - how can i revert back to mountain lion? no, i never used time machine and i have 90gb left on my disc.
annoying.

See ds store's user tip -> https://discussions.apple.com/docs/DOC-6162.
Good luck,
Clinton

Macbook Pro constantly freezing after installing 10.9.4

So as the title says ever since I installed 10.9.4 my MacBook pro keeps freezing every few seconds. When I boot it up in safe mode the screen flickers like crazy. I also tried booting with the keys command alt p r and that didn't work either. I just tried clicking on the reinstall os x button but that was going to take 72 hours, so I wanted to try this first.
This sort of thing constantly happens when I upgrade and very annoying. If anyone has any suggestions, please I need help.
My MacBook is from mid 2009.
Thanks!

Startup your Mac while holding down the Command + R keys so you can access the built in utilities to repair the startup disk and restore OS X using OS X Recovery.

Macbook Pro keeps freezing after replaced the hard drive

hi there,
recently, my macbook pro (15" 2.53 ghz, 4gb ram, 250gb hdd) hard drive crashed, having no warranty left, i went through all of the troubleshooting but nothing worked. i took it into futureshop and they tried the diagnostic and concluded that the hard drive crashed, and they told me to find a new hard drive in their store and theyll replace it for free (because it only takes a few minutes). i found a 500GB 2.5" SEAGATE hard drive in the store, and they fit it in for me. then i took it home and installed the O/S myself.
IT WORKED GREAT!!!!! but my other hard drive was too corrupt to save any of the data, so i had to start from scratch :/
after about a week or so, my mac gradually starting freezing up more and more, and i was worried because that was the initial problem i had.
its been about a month and a half since the first freeze, and im sick of it! about 4 or 5 times a day, the thing would just stop everything its doing, and the mac wheel would spin for about 30 seconds or so froze,, and then go back to normal.
whats confusing is that when im on skype and the mac freezes, i can still talk to the person from voice to voice, but EVERYTHING else just stops lik my itunes and the words im typing.
SO PLEASE HELP ME WITH THIS ISSUE ITS KILLING ME!!!!
i am willing to do anything or even replace my hard drive again just to fix this problem, so please your help would be greatly appreciated!
THANKS !!!

Hi r,
Why not bring it back to the place you bought the HD and have them test it? If it is the HD, many places will give you a new HD if it has been under a certain time period (often 30 days), otherwise you may have to send it in to Seagate for a warranty replacement.

I install Mountain Lion on my MacBook Pro and freezing after waking up and is impossible restart

I install mountain lion on my macbook pro late 2009 and freezing after waking up and is impossible restart

Restart your mac in Safe Mode by holding down the 'shift' key while it powers up. You'll know if you've entered Safe Mode correctly if you see a progress bar underneath the grey Apple logo screen. Let go of the shift key when you see that, wait for the progess bar to complete then log in.
After log in, go to
 > System Preferences... Users & Groups and remove everything from the 'Login Items' tab.
If you have any anti-virus software installed (Sophos, F-Secure, VirusBarrier, Mackeeper) uninstall it while in Safe Mode.
Restart your mac normally and test.
Any improvement?

Macbook pro still freezing after insurance repair, please help me

Hi there I got water damage on my 2012 MacBook pro, and my insurance covered it, so I got the logic board, adapter and keyboard replaced. When it returned the computer kept freezing on start-up and I have to turn it off at the power button every time! Sometimes I can login and boot up
but it will randomly freeze at any point.
I sent it back to the insurance company who repaired it and they came back to me saying the technicians were unable to diagnose it
and that all the hardware had been checked and is running fine, so they told me to contact my supplier because its the software
that is at fault, however I didn't have these problems before I damaged my MacBook.
Could it be the software or the hardware, they are both sending me on a goose chase between them and I have a dissertation to do for September!
Please if anyone knows something that I can do to repair it, I have done disk utilities and that's coming up clean.
Thanks Sloth

Thank you Csound1 for the reply, No I haven't I will try this later!
I asked because there are so many other people who ask questions for help on Apple discussions, and there is always lots
of helpful replies, and I only expected some advice on what I could do to resolve the issue if it is indeed a software problem, as there are lots of knowledgeable people on here, because the technicians at the repair company have no solution.

My Macbook Pro I5 freezes after sleep mode....help!!.

Please can somebody help me with this problem. I bought my new Macbook Pro three months ago, and this happened two times....I put Macbook in sleep mode and after that it freezes completely. I hear that it is still working but the screen goes just black. No button works and neither the mouse. Everytime I have to switch it off and on with the risk of damaging it. Is there a way to solve this problem?. Please let me know.

Take it in for service while it's under warranty.
+In the future please post in the right forum. This is the MacBook forum, but you state you have a MacBook Pro. There is a separate forum for MBPs.+

My macbook pro is freezing after my screen changes color

My screen has been freezing a lot for some reason. I will be working on anything on the computer then all of a sudden the screen will become distorted and start to change colors then do a hard freeze. I have to hold down the power button and do a hard reset. Any suggestions on what this could be?
Model Name:          MacBook Pro
Model Identifier:          MacBookPro6,2
Processor Name:          Intel Core i7
Processor Speed:          2.66 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache (per Core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          4.8 GT/s

MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

MacBook Pro/Maverick won't open iTunes at all...

When I go to open the application "Itunes", it flashes icon briefly in Toolbar then disappears. Nothing else happens. No issues with Quicktime...just Itunes.
This means I can't sync my ipod or my iphone, etc. I did upgrade to Maverick shortly after it came out, but I was having this issue prior to that.
Any help you can give would be appreciated!

Hello Justbranches5
Try downloading iTunes from the link below and install it, then try and open iTunes again to see if that resolves the issue.
iTunes 11.1.4
http://support.apple.com/kb/dl1614
Regards,
-Norm G.

Premiere Pro CC freezes after opening project. "Media Pending"

So I'm editing a music video I filmed with a Canon 60D, 1080p 23.976 fps, and i was chopping and layering clips that had not yet been rendered for the colour correction done on them, which was a slow process. (I have a mid 2010 mac book pro with an upgrade to SSD's and 8GB of ram, 2.4GHz Intel Core i5, and NVIDIA GeForce GT 330M 256MB, running os 10.9.2).
ANYWAY, I had to save and close it without rendering it yet and whenever I try and open it again, it opens the project, but then freezes and I get the spinning beachball of doom. I can see the sequence and all the edits that I had done, but the program window is yellow and says "Media Pending". I have to force quit to get out of it because it always says Premiere Pro CC is not responding. This does NOT happen with any of my other projects. This particular project is not crazy huge, but it's larger than my other projects which are few and it's certainly enough to make my macbook cry. I will be very grateful for any help.

Hi Reinhard,
Reinhard Kungel wrote:
PP CC crashes quite often.
Sorry to hear that. Please check out this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
You also might try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Delete media cache
Delete preview files
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Report back if anything here worked for you.
Thanks,
Kevin

My Macbook Pro (2011) freezes after the apple login logo appears. The screen just goes white. Please Help

When i start up the laptop, its proceeds normally with the chime and apple logo, but after that the screen goes white and nothing happens. You can hear the sound from within the machine become louder too.. Sometimes it proceeds to login fully but then there are times that it freezes whilst i am using it. It is currently working now as im typing this.. Please help

I would first try booting into Safe Mode then restarting normally. This will be a longer startup than normal in both safe mode and normal boot. That is normal.
I would then repair your drive and permissions:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If the problem is not resolved, then create a new admin user account. Set this account for auto-login. Then try restarting the computer.

My macbook pro keeps freezing after i downloaded a file off of safari. how do i stop it from freezing?

i downloaded some file and now my macbook keeps freezing everytime i go to delete it. now Finder won't even open anymore. what should i do to fix this?

What was the file - file name, type, etc.?
Clinton

MacBook Pro short freeze after sleeping

Hi,
When I wake my computer, it freezes at the login screen (I can actually move the mouse, but I can't type and there is the loading wheel). After 1 min I can finally logon. If anyone knows what to do!
Thanks

Is this on power supply or battery? Go to system preferences, this could be a conflict betwen energy saver settings. Check like this, in energy saver on power supply check what is clicked and times. Then switch to battery, check what is clicked and times. Now trying the power supply and check all the settings on batt, & PSU. See if changing these settings changes, set them the way you want. Reboot Hope this helps

Macbook Pro constantly freezes after Mavericks install

I have a mid 2010 MBP and recently updated to an SSD and 8GB of RAM. I clean installed Mavericks on the new drive and now it constantly freezes but the mouse still moves.
Here's the message:
Model Identifier: MacBookPro7,1
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Time since boot: 30 minutes
Memory
    BANK 0/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
    BANK 1/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
USB
   My Passport 0820 (Western Digital Technologies, Inc.)
   DT 101 II (Kingston Technology Company)
Diagnostic reports
   2014-07-29 Google Chrome crash
Log
   Jul 29 19:01:24 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0x6 = DMA Engine Error (FIFO Error 6)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:58 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:18 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:38 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:42 NVDA(OpenGL): Channel exception! exception type = 0x3 = DMA Engine Error (FIFO Error 3)
   Jul 29 19:04:23 jnl: b(1, 2): replay_journal: from: 22407168 to: 2165248 (joffset 0x6fd000)
   Jul 29 19:04:23 jnl: b(1, 2): journal replay done.
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk2s1
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk1s2
   Jul 29 19:04:27 jnl: disk2s1: replay_journal: from: 201216 to: 70656 (joffset 0x3000)
   Jul 29 19:04:27 jnl: disk1s2: replay_journal: from: 796160 to: 1797632 (joffset 0x1d1c000)
   Jul 29 19:04:27 jnl: disk2s1: journal replay done.
   Jul 29 19:04:28 jnl: disk1s2: journal replay done.
   Jul 29 19:07:14 process WindowServer[98] caught causing excessive wakeups. Observed wakeups rate (per sec): 267; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45087
   Jul 29 19:24:28 WARNING: hibernate_page_list_setall skipped 8716 xpmapped pages
Activity
   CPU: user 19%, system 10%
CPU per process: mdworker (UID 501) is using 80.4 %
I/O per process: mds_stores (UID 0) is using 4 MB/s
Agents
   2BUA8C4S2C.com.agilebits.onepassword4-helper
   com.apple.AirPortBaseStationAgent
   com.google.keystone.user.agent
launchd
   /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
      (com.apple.AirPortBaseStationAgent)
   Library/LaunchAgents/com.google.keystone.agent.plist
      (com.google.keystone.user.agent)
DNS: 167.206.10.178 (static)
Restricted files: 6
Elapsed time (s): 156

The logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

13" Macbook pro random freezing after upgrading hard drive.

i have a 2010 mbp 13" 2.4
I upgraded the hhd from the 250 to a 320 5400 RPM drive i cleared the cache did a clean install of osx 10.6 grabbed all the updates and then rolled my time machine to restore all my files.
But now it randomly freezes for about 4-7 seconds. It's extremely annoying and i can't figure out why. Short of a clean install any ideas on what might fix this?
Thanks

The AHT does test the graphics chips. Run the extended version and see if anything shows up in the form of an error code. Also, there may be a crash log in Console. Try to run something processor intensive so the Mac freezes, and then run the AHT. Heat could be a factor.
Do you have access to an Apple Store? If so, make an appointment at the Genius Bar and bring in your Mac for evaluation. They would probably have a more comprehensive hardware test they could run. If you get any error codes, bring those along.
It sounds like you could have some sort of hardware problem here. Since you are under warranty, it might be time to let Apple diagnose and fix it. It sounds like you may have had video issues during the first week of ownership with the original hard drive, and these may actually be independent of the hard drive.
Good luck!
Good luck!

Macbook Pro sometimes freezes after opening iTunes.

Similar Messages

Maybe you are looking for