Macbook pro will not advance beyond grey screen at beginning of boot

macbook pro will not advance beyond grey screen at beginning of boot

Try performing an SMC reset. I am having this problem also.
To perform an smc reset:
1. Shut down your Mac, leave the MagSafe charging in.
2. Push three buttons: shift + control + option and the power button. Push and release together.
3. Wait a few seconds then turn on your Mac as normal.
Hope that works out for you!

Similar Messages

  • My Macbook Pro will not load past grey Apple screen...

    Last night my Macbook Pro froze so I closed it and went to bed. Today when I opened it, it was still frozen, so I held down the power button and rebooted it. It got as far as the grey Apple screen with the spinning wheel and will not load any further than that. I've rebooted a couple times since and it continues to do the same thing, stays on the grey screen forever.
    I searched this problem on the Apple Support Communitites and none of suggestions (holding Shift after the startup tone, holding Command+R) have worked so far. Is there any way to fix this problem without losing my data or having to pay to talk to Apple Support? PLEASE HELP! :(

    Zzoozu wrote:
    None of that made sense to me or helped me. Anyone else? Maybe someone who has answers dor someone not a computer genius?
    Then we can't help you as we need you to be able to help yourself and the instructions are complicated and long to paste here over and over again for the same proceedure.
    Hire the services of a local Mac computer repair before you delete your data by accident.
    You can jump down and do #8, that might clear the issue right away, but some programs are not going to work and require updating or reinstalling again.
    ..Step by Step to fix your Mac

  • MacBook Pro will not go past login screen/gray screen/gray Apple screen. Wheel keeps spinning.

    I am pretty frustrated right now as anyone would be if this happened.
    I was installing Anti-Virus onto my MacBook Pro and the installation finished but the computer froze. I force restarted the computer and it went all the way into my desktop, I could click on certain things but it was loading INCREDIBLY slow. The Anti-Virus opened and everything but the computer was just running much to slow and then froze again.
    I hard reset the computer again because it was frozen. The first time I hard reset it went all the way to the login screen, I put my password in and the wheel would just spin. It just keeps spinning and spinning and spinning and spinning.
    I hard reset the computer again. This time it gets to the Apple logo with the spinning under the logo. Just keeps spinning.
    I hard reset the computer again. This time it gets past the spinning under the logo and isn't doing anything.
    I hard reset the computer again. Get's all the way to the log in password screen, doesn't even let me put the password in just keeps spinning.
    I continued to hard reset and get different screens each time.
    I booted into safe mode. Did absolutely nothing for me but run incredibly slow and lag. I am not sure if that is normal or not, as I have never safe booted on a Mac. I reinstalled Mountain Lion after going into I think it was Recovery Mode (Command + R) and that did absolutely nothing for me after waiting over an hour. So now I am very frustrated as I need to do work for my class and this is just a major problem.
    I even tried doing the Command + Option + P + R or whatever it was to reset those settings. Nothing is working.
    Final projects and computers that don't want to work are not good.

    Are you not able to install OS X, then? That is, the reinstall procedure does not work? If so, then you need to erase the drive then reinstall OS X.
    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • Macbook Pro does not start. Grey screen with logo and status bar going on forever.

    I have a Macbook Pro, late 2010 running with OS Mavericks. Lately it became very slow but never had major issues like crashing. Lat night, I tried a hard restart because it was stuck and I cannot get it to restart ever since. I get sound and grey screen with logo. The status bar is going on forever but does not boot. Can anyone help, please?

    Try a safe boot:
    http://support.apple.com/kb/HT1564
    If no success, boot into recovery:
    http://support.apple.com/kb/ht1310
    Select the recovery partition and then from the 4 option menu select Disk Utility.
    Open Disk Utility>First Aid and run Verify and Repair.
    What are the results?
    Ciao.

  • MacBook Pro won't go beyond grey screen with wheel

    My problem:
    I don't know if it's related, but i erase essentials files on windows bootcamp that has access to my Macintosh HD partition with software enablinf hfs+.
    I repaired my Windows partition, but since then my Macintosh HD crashed.
    At first, it wasn't even mountable, but I finally plugged it as an external harddrive on another mac and I recover data with Data rescue 3, I repaired it with DiskWarrior, repaired permission, and repair with disk utility.
    I don't know why but journalisation wasn't on anymore so i turned it back on with Recovery partition.
    I would like to know if it's possible to repair this last problem.
    In verbose:
    dyld: Library not Loaded: /usr/lib/libicucore.A.dylib
         Referenced from: /System/Library/Frameworks/CoreFoundation.framework/versions/R/CoreFoundation
         Reason: image not found
    com.apple.launchd 1     com.apple.launchctl.System 2     The system bootstrapper has crashed: Trace/BPT trap:5
    And nothing else after.

    To be honest, I don't remember exactly what did the trick, but after repairing my drive in diskwarior, i was finally able to see it from the lion recovery partition, so I did a reinstall (like update Mac OS X) and I didn't lost too much finally but i had a little older time machine backup, so i recombined my backup for files that I lost and the files that were still on the computer.
    I still don't know exactly what was the cause of the problem, but I don't give bootcamp access to my mac partition anymore.

  • My macbook pro will not load. The screen stays stuck at the apple loading signal.

    I tried booting it up in safe mode, but a loading bar appears on the bottom, starts to fill, and dissapears again, leaving just the apple and the spinner.

    What backups do you have?

  • HT1379 My Macbook Pro will not start at all. I automatically get the Apple Icon and a pinwheel that keeps clocking. How do I fix?

    If anyone can assist with why my Macbook Pro will not pass the first screen, please respond. I have been getting the spinning pinwheel for a few days and cannot lg on now. In recent days I deleted some files and thought that would help the computer move a little faster but now it will not sllow me to access my account. Any suggestions on how to get pass the initial screen?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • Macbook Pro will not boot beyond grey screen.  System freezes.

    My Macbook Pro will not boot-up or get beyond the grey screen (with spinning gear wheel.)  I've tried all the recommended actions: resetting PRAM, disk repair, permissions repair, re-boot in safe mode etc but still the problem persists.  When viewing the safe-boot in verbose mode, the system seems to hang at the stage when it's checking the Airport & Ethernet - the last line on the page reads: "AppleBCOM5701Ethernet:   0    0    setFixedSpeed - logic error, speed any?"
    Any ideas how to fix this without doing an Archive & Install?
    I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.)  Will this actually be the case?  Will I lose them.
    Any help gratefully received.  Many thanks.

    jfromplymouth wrote: ...I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.)  Will this actually be the case?  Will I lose them...
    Archive and Install just affects the System files, so any apps you have  should still be available afterwards.  The Installer on the disk that  came  with your Mac, when you bought it, will tell you this before you  proceed.  Of course, you can always back out of the Installer if you feel chicken.
    Notwithstanding it is still necessary to backup everything.  You need to check that Time Machine is set to also backup your Applications folder.  It might be set not to do this. 
    It may not be necessary to worry about this if you have the original installer disc(s).  I think any stuff downloaded from iTunes etc can be re-downloaded.  However, it's probably quicker to get Time Machine to backup your apps if you can afford the HDD space.  It's bound to be quicker than re-downloading the stuff plus any updates.  And of course there's those Apps that you have but forgotten about.  What about them?

  • My macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

    my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

    Mac OS X: Gray screen appears during startup - Apple Support

  • Macbook pro will not boot even to grey screen ??

    my macbook pro will not boot even to grey screen ?? Just stopped wprking after I closed the cover.

    What other indications are there, does the white light turn on, solid or pulsing?, do you hear the startup chime, or bong if you prefer. Can you hear the drive, the fans?
    More information from you will assist us trying to help you.

  • My macbook pro will not start up. stuck on grey loading screen and spinning dial. HELP

    my macbook pro will not start up. stuck on grey loading screen and spinning dial. i shut it down last night and now when i try to turn it on it will not get past this page. lights and sounds work but nothing happens. please help

    Power it down by holding the power button down. Then try to power it up again. Post back. It would help if we knew what OS you are running, the model MBP...

  • My macbook pro will not get past the gray screen with the apple logo and a loading bar.

    My macbook pro will not get past the grey screen with the apple logo after attempting to load for hours.  I have already tried resetting the NVRAM/PRAM and a couple other tricks and no luck.  Anyone out there have suggestions for my problem? Help would be much appreciated since i use my computer for everything at school and i am in desperate need to get this baby working again.

    You didn't say which OS in your tag, but maybe you might find something here.
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/PH4191
    http://support.apple.com/kb/PH7213
    http://support.apple.com/kb/HT4125
    http://support.apple.com/kb/HT2213

  • HT3964 My MacBook Pro will not boot up. The screen remains dark although the the comput makes the characteristic start up sound. The sleep light is showing.

    MY MacBook Pro will not boot upThe screen is dark, but the sleep light is on and it makes the characteristic start up sound.What is wrong?

    There is always the forum for MBP
    MacBook Pro
    https://discussions.apple.com/community/notebooks/macbook_pro
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • MacBook pro will not boot up. Blank screen with message File is possibly corrupted. Checksum does not match etc

    MacBook Pro suddenly will not boot up. Blank screen with message File is possibly corrupt. Header checksum does not match, etc

    Hi s.cheslik,
    It seems your MacBook Pro will not boot properly and it displaying an error message. Based on the information you have provided, it appears your MacBook Pro needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    Apple - Support - Service Answer Center
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

    Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

    Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
    Run the Startup Manager to select Startup disk:  http://support.apple.com/kb/HT1310
    If those did not work your disk may be sick or dying.  The top priority at this point is to make a backup copy of your data.
    Check the health of the disk.  Boot in Recovery Mode (Boot, Command-R).  Run Disk Utility.  Click on the upper left disk icon.  Does the S.M.A.R.T. status say “Verified”?  If not the disk/SSD is unhealthy and needs to be replaced.  Even if it does not show “Verified” you can still attempt a backup. 
    Click on the icon indented below, usually called “Macintosh HD” and Verify Disk.  If it finishes with a green “OK” message then all is well with the disk.  If it shows errors in red then you have found a problem to address once the system is backed up.  Do not attempt software repairs until you have secured the data.
    If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable.  A trip to an Apple store for confirmation would be in order.
    If you have an external disk drive you can use as a backup drive then do so.  If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one.  Any 1 TB external drive will do.
    Assuming it is still breathing you can try to recover the data without booting from the sick disk. 
    Reformat the external disk.  (This will erase all data on the external disk.)
    Boot in Recovery Mode.  Start Disk Utility.  Plug in the new disk.  Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
    Partition Layout > Single Partition
    Name: Emergency Recovery 1 (or whatever name you wish to use)
    Format: Mac OS Extended (journaled)
    Options… > GUID Partition Table > OK
    Apply
    Select the Restore tab.
    Drag the old system volume (Macintosh HD) to Source.
    Drag the new disk volume (Emergency Recovery 1) to Destination.
    Click on Restore.
    It may take a long time for the backup.
    If that will not complete post back for other emergency data recovery methods, including those from a brody.
    If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk.  If it does not finish with a green OK message try to repair it once or twice more.  If it repairs with a green OK message, will it boot normally?  If not, boot from the Recovery Partition and reinstall OS X.
    If it is still not healthy, post back for further instructions.

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