Macbook Pro won't eject CD

When I press eject, it begins to eject, you see the slightest millimeter of the disc pop out, then it immediately gets pulled back in. I have tried everything (the keyboard button, dragging the desktop symbol into the trash, ejecting through disc utility, rebooting and holding down the trackpad, and even the code to make it manually eject). How do I get it out? I really don't care if the CD gets damaged in the process, just not my macbook.

Try these options (it may help if you orient the MBP so that gravity is an ally):
Credit Kappy.
Worst case, make an appointment at an Apple store genius bar. The technicians are good at this.
Ciao.

Similar Messages

Macbook Pro won't eject disk

My Macbook Pro won't boot past the gray screen. I tried to reboot off the disk which did not work and now the machine will not eiect my disk. How do I get it out?

Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

Macbook Pro won't eject cd completely

When trying to eject a cd on my Macbook Pro I clearly hear the eject mechanism working as it should. But somehow the cd never comes out. Instead the drive acts as if a cd was just inserted and starts reading the disc.
I've tried various commands in Terminal, rebooting the computer while pressing the mousepad and even tilting the MBP in various directions while ejecting - all with similar results.
I'm getting pretty desperate. Suggestions anyone?

My MBP just started doing this yesterday, I was able to eject the disc by holding my MBP upside down i scheduled an appt for later today to have my drive replaced

MacBook Pro won't eject disks

it tells me that items may be in use and that i need to close applications, but no apps that are related to the disk contents are open. i can't eject unless i restart holding down the click button.
any help?

Yes this can be a pain.... restart the computer and that should sort the problem for you.
Hopefully this is helpful or solved your problem. Consider rewarding some points!
Please see the "helpful" and "solved" button's on top off this message.

CD will not eject and MacBook Pro won't restart

CD will not eject and MacBook Pro won't restart.

Do a SMC reset, that hopefully should get you booting and while booting, hold the option/alt and trackpad button down at the same time. Once a row of icons appears and if the disk hasn't ejected via the trackpad method, then press the eject key on the keyboard until it does.
Click the arrow to boot up OS X.
http://support.apple.com/kb/HT3964
If this doesn't work, then take the machine in for service.

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

OSX 8.2 new Retina Macbook Pro won't wake from sleep.

Since upgrade to OSX 8.2 new Retina Macbook Pro won't wake from sleep. Tablet lights are on in morning and fans running like crazy, but it requires hard quit and start. Tried with no apps running, no change. It was fine before this last update. Wasn't the recent firmware update supposed to fix this issue? It seems to have started one for me.

I have the exact same problem with my Macbook Pro OS 10.8.4. What happens is: I work on the train, press cmd/alt + eject to put to sleep..pop it in my bag...get home or office... open the lid...and nothing! Battery indicator shows I have plenty of juice but it will not wake up no matter what key I press.
The only difference between use on the train and home/office is the plugging in of peripherals and mains power. It happens sparadicially, perhaps once or twice a week and I always send a 'panic report', so somewhere there will be approx 20 reports of this fault at Apple.

My MacBook Pro won't read my WILCO, Sky Blue Sky cd

I have an unusual problem...My MacBook Pro won't open my WILCO, Sky Blue Sky cd. I've had to restart my laptop while pressing the mousepad down to eject the cd which keeps getting stuck whenever I insert it. I have burned this cd on my PC laptop and wondered if there's a certain "lock" on the cd after that but I've researched this scenario and found no mention of such a case online. Luckily, this is the only cd my MBP can't seem to read at all. Where other cd's I insert launch iTunes and appear on my desktop, this particular cd doesn't and it freezes iTunes if I test its Eject function on it. My disk utility can't read it either and puts it in a perpetual "Gathering disk information..." mode. Pls help...this is a legally purchased cd and I should be able to burn it on more than one computer I personally own...This is really strange as I've had no other problems with other cd's or dvd's on my Mac...

First, try one of the DVD drive cleaning kits that are available.

Macbook Pro won't read Windows XP disc

My Macbook pro won't read either my 32bit or 64bit windows xp discs for installation on bootcamp. The disc spins, makes a strange noise then ejects. It seems like this is a common problem. I have previously installed windows via bootcamp before and it worked fine. Normal cd's are read fine as well, just the windows discs won't read.
Any suggestions?
Thanks.

Hi,
first: put your XP 64-bit CD as far away from your Mac as you can. Apples BootCamp does not support it
Second: I assume corectly that these are Retail or SystemBuilder XP discs, not some Recovery CDs or manufacturere-branded ones, right ?
Third: insert the 32-bit XP CD while in OSX and check with the Finder if it can be read there (checking for the 'usual' folders on it: i386, Support, etc and files: winip51.sp2 etc.).
Fourth: some people round here have successfully used a 'standard' DVD/CD-cleaner disc with their Macs.
Fifth: try making a 1:1-copy of your XP disc. You can use SimplyBurns in OSX for this.
Regards
Stefan

Macbook Pro won't login after sleep (sleep with low battery -- mac turned off maybe it's called save sleep)

Macbook Pro won't login after sleep (sleep with low battery --> mac turned off maybe it's called save sleep)
So if I hit the powerbutton my mbp booted like it is booting from the save sleep (so very fast and the login screen is there in about 10 sec.and there is no apple logo while booting just the desktop screen in "unsharp" ore foggy however...)
Then when i see the login (if the keyboard backlight turned on) i wand do tipe in my code but it won't work... the trackpad is not working; and when i plug-in a usb mouse the mbp is not powering on the usb-mouse (laser is off)
Why is that this way?
Is there n option to wake up the mbp fromm deep/save sleep without haveing issiues after that?
THX

Sorry for such a long delayed response...
I was able to get to an apple store this past weekend, and let me tell you... I'm about finished with there great "support".
Right before I went to the store, I tried to eject a disk. Well the cloth in the SuperDrive (I assume to protect the drive from dust and such) Pulled up with my disk. So I get the Apple store, describe my problem and what happened with the cloth piece. The "Genius" writes up a form and tells me they have to run diagnostic and it will take a couple days... and I will get a call when its done (1-3 days).
Well on day number 3 I called up the store and they told me it was ready to be picked up? I asked if anything had been fixed and they told me they could not reproduce my "sleep issue", so they couldn't fix that.. but told me the cloth piece in the SuperDrive had been fixed.
I drive an hour (one way) to the Apple store to find that all they did was PULLED OUT the cloth... they did not replace it! So basically I have a hole for a Super Drive.
I asked why I was not called to say that my computer was ready to be picked up... didn't get an answer on that one.
I asked why my SuperDrive was said to be fixed, when nothing was done... they told me that it would have to be sent out to the factory store for that to be fixed (FIRST TIME THEY MENTIONED THAT!) Oh, and that would take 5-7 business days. Well that's not going to happen right now considering I'm a college student that NEEDS a working computer!
So I go home, angry... start just putting all my important documents back on the computer. And the screen starts blinking!!!! I guess now I have the same thing described in another post on these forms...
Lets just say that I'm not very happy with Apple right now! If anybody else has success on either the sleep issue or the screen blinking issue, please let me know!
Thank you!

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My MacBook Pro won't let me mount my external Hard Drive. Just trying to restore my iTunes library.

My MacBook Pro, less than a year old, started acting weird. I backed everything up, took it in to Best Buy, who sent it out to Apple Repair and they put in a new motherboard.
It's running on Mac OS X Version 10.7.4
Now I am trying to put everything back on the computer from my external Maxtor 80GB Hard Drive. MacBook Pro won't recognize the external drive.
I tried Disk Utility. I can see the external drive, and did a repair disk and verify disk. Several times. Each time it says "This partition map seems to be ok."
However, I am not able to mount it, as that option is greyed out and i can't select it.
Also, under the Icon for the external hard drive, it has the Macintosh HD Icon (essentially my computer). I tried to restore this way, didn't work.
I need this to mount, as it has all of my itunes stuff on it; dozens of my sons movies, and my entire iTunes library.
PLEASE HEEEEELP!! HOW CAN I MOUNT THIS EXTERNAL HARD DRIVE? Thank you in advance

Try things in this USB/Firewire faq.
DALE

I was messing around with .kext files in the MacintoshHD and now my MacBook Pro won't start up.

I was messing around with .kext files in the MacintoshHD and moved the system.kext and two others to my desktop and deleted the originals and now the MacBook Pro won't start up. All I get at start up is the apple icon then a bunch of text shows up part of which says Mac OS version: not yet set. then the apple icon turns into the power icon and tells me to turn off the computer. I've tried reinstalling from the install DVD by holding down option when powering on and selecting the install DVD and it just goes to a white screen with the apple icon and stays like that. I didn't have the disk utility on my Mac before this happened because I deleted it to make room on my computer a while ago so I'm not sure if that's why it won't load the install DVD but anyone who knows the solution to this with out going to get it repaired would be greatly appreciated. Thank you!

Never mind my dad just found the original install DVD and that worked. Before I was using an install disc that Apple sent me for another issue I was having, but thanks for replying so quickly and trying to help on this Thanksgiving day!!!

My MacBook Pro won't connect to the Internet, but my phone and PC will.

My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Macbook Pro won't eject CD

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