Macbook upgraded from 10.5.8 to mountain lion. I lost the update when I tried to restore my old information. How can I get my update back without paying again?

I took my mac to an iStore in South Africa however my country does not have an iStore. Macbook upgraded from 10.5.8 to mountain lion. I lost the update when I tried to restore my old information. How can I get my update back without paying again?

Ok, that sounds like a valid approach...but now the question is, when you say you lost the upgrade when you tried to restore, exactly what do you mean? Restore from a Time Machine backup, or another kind of backup? What happened to the operating system when you did that?
If it damaged the operating system, you should be able to recover it by restarting your computer holding either the Option key (should result in a grey screen that shows the macintosh hard drive and a recovery hard drive), or by holding the Command and R keys while starting.
You can use the recovery hard drive to reinstall Mac OS X either way. If the Option key restart, click on the recovery hard drive to boot from that.
Then with either approach you will have a screen with a drop-down that gives you choices, such as install Mac OS X, Disk Utility, Terminal. You will want to use Install (or Reinstall) Mac OS X...note, you must be connected to the internet from this point on.

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HT5988 When upgrading my Mac from OS X Snow Leopard, to OS X Mavericks, The installer displayed my parallel and my PC applications. How can i get them back?

When upgrading my Mac from OS X Snow Leopard, to OS X Mavericks, The installer displayed my parallel and my PC applications. How can i get them back?

You either have to restore the Snow Leopard backup you made prior to installing Mavericks, or create a separate Snow Leopard partition to boot to in order to run your older PowerPC applications.
Either that, or upgrade the apps which won't run in Mavericks to newer versions that do.

I have just upgraded from 2.0.20 to 3.6.8. The contents of my bookmarks toolbar folder have disappeared. How do I get them back?

1) The upgrade has not created a new profile. I still have only one.
2) I appear to have kept my cookies OK.
3) I have somehow managed to retrieve the old bookmarks list, though I can't remember how I managed this and can no longer find the instructions. What I have lost is the contents of the bookmarks toolbar, which is most important to me. My bookmarks.html file is still present and intact.
4)I have decided, at least for now to revert to Firefox 2. I had the sense to keep a copy of the setup file!

It is possible that the imported Bookmarks Toolbar bookmark folder shows as a folder in the Bookmarks Menu folder.<br />
If that is the case then you can move (Cut & Paste) those bookmarks to the regular Bookmarks Toolbar folder.
See also http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox

My firefox upgraded this morning to 18.0.1 and I lost ALL my bookmarks that were previously saved in Firefox. How can I get them back?

My Firefox upgraded to 18.0.1 this morning automatically and all my bookmarks were lost. I need them back

"Not typical behavior". I think not. I am yet another person this happened to. Even if I can get them back, you've just wasted an hour or two of my time. I won't be using firefox again after I've recovered my bookmarks. If I recover them. Thanks for nothing.

I have a mini mac and my internet always disconnects after I updated to OSX Mountain Lion. I mostly disconnects when I skype or watch videos online. How can I fix this problem?

It always disconnects and I brought it in the apple store twice and still does not work.

Hi 'baltwo'
Thank you for your link, I already had been on this particular website this afternoon. they only discuss problems in the application and nothing about how the MS Office application installation does disturb Mac OS.
Or have I missed a special comment there?
In any case many thanks, trioloGo

How can I get specific files back from my Time Machine backup?

I wanted to make a fresh install on my MacBook Pro, in order to only have Java 8 instead of any older Java versions. So far so good. But now I want to get specific files/libraries from my external backup (USB):
One Parallels Virtual Machine
My old mail
My iPhoto Library
I don't need any settings for these, since I can easily configure them again.
I already used the Migration Assistent to restore all apps.
How can I get specific data back from the backup without restoring all stuff that I don't want anymore?
I'm now working on a new account on the fresh system, called 'Admin'. My old account was called 'Hans' (or 'hans') and I'd like to create such an account again for all my tasks.
Hans

How can I get specific data back from the backup without restoring all stuff that I don't want anymore?
I'm now working on a new account on the fresh system, called 'Admin'. My old account was called 'Hans' (or 'hans') and I'd like to create such an account again for all my tasks.
You will want to add the same User account(s) which hold the data you want to restore. So you will want to add a User account of 'Hans or hans'. Check your Time Machine back up drive to see how the User account is labeled (Hans or hans). Navigate to the Users folder and see how it's labeled.
You can then use your Time Machine back up drive and navigate to the User Home folder to copy its data over (e.g. contents from Documents, Downloads, Music, Pictures, etc.). Repeat for other Users.

Hello to all. I'm not an expert in operating systems, and I pose this question: Can I upgrade from 10.6.8 to Mountain Lion on a Mac Book Pro

Hello to all. I'm not an expert in operating systems, and I pose this question: Can I upgrade from 10.6.8 to Mountain Lion on a Mac Book Pro

That depends on the Macbook Pro.The requirements for Mountain Lion are listed here:
http://www.apple.com/osx/specs/
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

Issue when updating my 2,1 Macbook Air from 10.6.8 to Mountain Lion.

I am trying to update my 2,1 Macbook Air from 10.6.8 to Mountain Lion however when I go to install it, it says "This update requires OS X version 10.8.". I cant see a resolution anywhere and so was hoping you guys could help?

Yes, and that's good and correct.
Now:
LousyFool wrote:
If the installation of ML doesn't start automatically after the download, you'll find a file named "Install Mac OS X Mountain Lion.app" under Applications. That will get it going.

If i upgrade from 10.6.8 to Mountain Lion and do a Time-Machine-Backup, is it possible to restore my mac on Mountain Lion?

If i upgrade from 10.6.8 to Mountain Lion and do a Time-Machine-Backup before, is it possible to restore my mac on Mountain Lion with this Backup made on Snow Leopard?
Thx guyz

You don't need to restore anything.
Just upgrade. That replaces Snow Leopard with Mountain Lion, without disturbing anything else.
But by all means, always keep up-to-date backups, in case something goes wrong.

How can I get my photos back from icloud after an upgrade?

So I recently upgraded my iPhone 4s to an iPhone 5s last Wednesday. I had made sure to back it up with icloud 3 times on 3 different days prior to this. I received my new phone and it was backing up perfectly. Till I realized that my 1,500 photos hadn't uploaded and my phone wasn't letting me take pictures. It had only let me download about 300. I am devastated by the loss of these pictures. I have restored my phone multiple times and it still downloads the same pictures. I have no other problems. I called Apple and they said that the icloud only backed up these 300 pictures and my other ones were lost. But yet there were no signs of my backup being incomplete. How can I get my pictures back?

Hi sadie,
When you did the backup, were the 1500 pictures all on your camera roll? Or were they on other Albums?
iCloud is not a storage device for your photos. You should be importing them to a computer or uploading them to a cloud storage facility like DropBox or Flickr.
Each time you do a backup of to iCloud, it creates a backup of what is on your phone at that moment in time. So, if you had some photos on one backup, but not the other, you would only be able to "recover" the photos from one of those backups. Photos in iCloud are not aggregative.
Also, the iCloud backup of photos only includes those photos or videos in the Camera Roll. Photos in any other album are not backed up:
http://support.apple.com/kb/PH12519?viewlocale=en_US
If you had PhotoStream turned on, then the last month's-worth of PhotoStream, or the last 1000 PhotoStream photos would also still be viewable.
Can you tell us where those 1500 photos were located when you did your backup?
Sorry that you lost your photos. Take a look at DropBox in the App Store, or check out Flickr. If you aren't importing your photos on a regular basis to a computer, then these would be your best bet to protect your photos going forward.
GB

Hi, I upgraded from iOS 5.1.1, to iOS 6, and it's ridiculously slow, I can't sync to my computer, (manually manage music), and all of my photos were gone. How can I get my photos back? It says restoring photos, but it's said that for two days now!

Hi, I upgraded from iOS 5.1.1, to iOS 6, and it's ridiculously slow, I can't sync to my computer, (manually manage music), and all of my photos were gone. How can I get my photos back? It says restoring photos, but it's said that for two days now!

It just does't sync. I connect it to itunes, but nothing happens. Where it says how much space I have, it's just on ebig bar that says other. I can play my music on itunes, but not when i unplug it.
All of my photos were gone, i took and saved them with my ipod.
The photo app is saying restoring.
What should i do?

I have a software license certificate for the upgrade from CS5.5 to CS6, but I have lost the upgrade file due to a disk crash in my computer.

I have a software license certificate for the upgrade from CS5.5 to CS6, but I have lost the upgrade file due to a disk crash in my computer.
where can I get the upgrade file from ?
thanks,
Ofer

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

A first generation iPad can't be updated past 5.1.1.
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I made a mistake by pressing autofill and all of my music was gone from itunes and from my iphone 5s, how can i get my music back on my iphone 5s?

I made a mistake by pressing autofill on my hp windows laptop and all of my music was gone from itunes and my iphone 5s, how can i get my music back onto my iphone 5s?

Have you checked to see if the media files are still on the computer? See Empty/corrupt iTunes library after upgrade/crash.
tt2

IPhoto update from Mavericks deleted my library. How can I get my pictures back?

Soo my iPhoto just decided not to find my photo library anymore.
When I open iPhoto, it only opens a windwo where I can decide which library I want to open, but gives me no choices, the list is empty. Normally this window opens when my external HD is connected to my macbook since then there's two iPhotos available, but now it just doesnt find even one.
I had another problem with the iPhoto on my external HD, i wanted to open it but a window opened to tell me that my library is used by another programm or that the library can't be read anymore. I was able to save those pictures by showing the contents and copying the pictures.
Buuuut now on the macbook, when I do the left click thing to open the contents of the package, there are no pictures in it at all, no folder has pictures in it. When I copy the version from time machine, nothing changes. iPhoto has a size of 1.7 Gb, which is way to small. God dammit.
How can I get my pictures back?

Thank you Terence!
Okay, so here the details:
iPhoto Version 9.5.1
OS X Version 10.9.1
So here what I did, detailed. (pardon my english, I'm swiss)
I downloaded Mavericks, few days later updated iPhoto (the iPhoto icon was orange before and turned blue after the update). All went well, until one month later, all of a sudden, I was not able to open my iPhoto on the external harddisk. A window opened to tell me that either my library is being used by another programm or that it can't be read anymore. To solve this problem iPhoto tells me to do several things, for example shut down the computer and then open iPhoto again, or set up my library again or open iPhoto by pressing command and alt. But non of those instructions helped. So I opened the contents, I looked for the folder with the masters of my pictures and copied the whole thing onto another harddisk.
I think I got those Pics saved, but I still can't open iPhoto on the external harddisk.
Oh and by the way, the iPhoto icon on my external harddisk looks different now, it's three pictures in a row and the one on top shows a redish flower.
So now, two days later I try to open the iPhoto on my regular macbook. A window pops up and says that I have to choose a library that I want to open. (iPhoto usually did that when I had my external harddisk connected since there were two different librarys then, one on my external, one on my computer) But now, instead of showing me the library's I can choose from it only shows nothing, no list or anything i could even choose. And then below there's this button that says something like "create a new library".
So what I did:
I open the contents and looked for the masters of my pictures, but there weren't any pictures at all. The iPhoto has a size of 1.7 GB which I think is too small for all the Pics and videos i stored in there.
I tried to get the IPhoto from Time Machine, but nothing changed. Iphoto still's 1.7 GB.
I opened the file "Pictures" in the Finder, but there's no such file like "iPhoto library", like it's deleted or something like that.
So i think that I used iPhoto usually, nothing speciall. I imported Pictures from my iPhone or camera and left them there.
Does that help?

Macbook upgraded from 10.5.8 to mountain lion. I lost the update when I tried to restore my old information. How can I get my update back without paying again?

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