Macbook works very slow and consumes a lot of battery power when closed

Hi@all
I hope someone of you can help me. My Mac crashed yesterday. I got a warning saying "there was a problem, your Mac will reboot" (I didn't get the exact words because it vanished quite fast and the MacBook rebooted itself). Since then my Mac is working very slow and freezes every few minutes. I looked at the CPU usage but this is always under 25% so there shouldn't be a programm that causes this problem.
In addition:
When I close it, it seems to go to sleep mode normally but is still consuming quite high amounts of battery power and get's warm. When I work with it the temperature stays normal.
I have a MacBook Pro (mid 2012) with 2.5 GHz Intel Core i5 running with Mavericks.
It would be great if someone has an idea what could cause this kind of problems.
Thanks a lot in advance for your suggestions :-)

sternblume,
for the high energy consumption in sleep mode, you could try resetting its System Management Controller.
For the slow working and freezing, you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode.

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        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mobility Client Helper    Application  (/Applications/Mobility Client.app/Contents/MacOS/Mobility Client Helper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Caffeine    Application  (/Applications/Caffeine.app)
        TomTomHOMERunner    Application Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        IBM Print  [Click for support]
        Java  [Click for support]
        Symantec QuickMenu  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.06 GB Disk used: 170.50 GB
        Destinations:
            TimeMachine [Network]
            Total size: 1.80 TB
            Total number of backups: 27
            Oldest backup: 2014-09-29 21:41:46 +0000
            Last backup: 2015-03-06 22:32:53 +0000
            Size of backup disk: Excellent
                Backup size 1.80 TB > (Disk size 499.06 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             2%    Sametime
             1%    BESAgent
             1%    launchservicesd
             0%    fontd
    Top Processes by Memory: ℹ️
        421 MB    softwareupdated
        387 MB    Microsoft Word
        344 MB    SymDaemon
        215 MB    Sametime
        180 MB    WindowServer
    Virtual Memory Information: ℹ️
        280 MB    Free RAM
        3.77 GB    Active RAM
        3.54 GB    Inactive RAM
        946 MB    Wired RAM
        3.06 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 11, 2015, 05:12:04 PM    Self test - passed
        Mar 11, 2015, 05:10:33 PM    /Library/Logs/DiagnosticReports/BESClientUI_2015-03-11-171033_[redacted].crash
        Mar 10, 2015, 03:52:20 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/eclipse_2015-03-10-155220_[red acted].crash
        Mar 10, 2015, 03:52:10 PM    /Library/Logs/DiagnosticReports/memcheck_2015-03-10-155210_[redacted].crash
        Mar 10, 2015, 03:51:50 PM    /Library/Logs/DiagnosticReports/memcheck_2015-03-10-155150_[redacted].crash
        Mar 10, 2015, 03:39:15 PM    /Library/Logs/DiagnosticReports/Sametime_2015-03-10-153915_[redacted].cpu_resou rce.diag [Click for details]
        Mar 9, 2015, 02:50:34 PM    /Library/Logs/DiagnosticReports/mds_2015-03-09-145034_[redacted].crash

    Your major problem is that you installed Norton/Symantec.  If offers no benefit and only slows your Mac. I suspect yopur computer will run much better if you uninstall it and pledge not to treat your Mac like it is a Windows computer.
    WDSmartWare has slowed down my computers before so I no longer use it.
    There may be other things at play but it will be hard to tell with Norton/Symantec in the way.

  • MacBook Pro very slow and junk mail after using wifi in Italy

    After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox.  Also my internet is extremely slow.  I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem.  I 'm afraid I picked up some sort of virus.  Is there an easy solution?

    After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox.  Also my internet is extremely slow.  I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem.  I 'm afraid I picked up some sort of virus.  Is there an easy solution?

  • My MBP from feb 2012 is very slow and crashes a lot?

    I have a mbp from 2012 with crashes a lot, even when i am doing absoluutly noting. opening a tab in safari or doing other simple tasks.
    My mb just crashed again, my question is if anyone has an idea what the panic reports meens?
    Interval Since Last Panic Report:  2910773 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    22E362C4-A503-4D5C-8411-A6061174F34A
    Mon Apr 15 13:33:58 2013
    panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81287c0f, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff80ad9bf040, CR3: 0x0000000022325023, CR4: 0x00000000000606e0
    RAX: 0x000000000000006c, RBX: 0xffffff806a865000, RCX: 0x000000006ae8e396, RDX: 0x000000000000156c
    RSP: 0xffffff80802a3be0, RBP: 0xffffff80802a3c00, RSI: 0xffffff80802a3bb0, RDI: 0x000000000000006c
    R8:  0x00000000004c4b40, R9:  0x0000000000000000, R10: 0xfffffe80158e4798, R11: 0x0008000000028f27
    R12: 0x000000000000001d, R13: 0xffffff800ad49000, R14: 0xffffff800ad49000, R15: 0xffffff80ad9bf000
    RFL: 0x0000000000010286, RIP: 0xffffff7f81287c0f, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff80ad9bf040, Error code: 0x0000000000000000, Faulting CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff80802a3890 : 0xffffff8000220792
    0xffffff80802a3910 : 0xffffff80002c4794
    0xffffff80802a3ac0 : 0xffffff80002da55d
    0xffffff80802a3ae0 : 0xffffff7f81287c0f
    0xffffff80802a3c00 : 0xffffff7f8124813a
    0xffffff80802a3c20 : 0xffffff8000657c37
    0xffffff80802a3c40 : 0xffffff800029c122
    0xffffff80802a3c90 : 0xffffff80002230b5
    0xffffff80802a3cc0 : 0xffffff80002148a9
    0xffffff80802a3d20 : 0xffffff8000223223
    0xffffff80802a3d40 : 0xffffff80002516f9
    0xffffff80802a3d80 : 0xffffff80002199ae
    0xffffff80802a3dd0 : 0xffffff800021a1fd
    0xffffff80802a3e10 : 0xffffff80002378f0
    0xffffff80802a3e50 : 0xffffff8000544d49
    0xffffff80802a3ea0 : 0xffffff8000551d18
    0xffffff80802a3f10 : 0xffffff8000553755
    0xffffff80802a3f50 : 0xffffff800021e143
    0xffffff80802a3f90 : 0xffffff80002c3d3a
    0xffffff80802a3fb0 : 0xffffff80002da52c
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD3000Graphics(7.3.2)[A2328231-E577-32FF-B20F-D08BDC FE9C51]@0xffffff7f8123f000->0xffffff7f812a2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8073d000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f81054000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80f72000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    11G63b
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 330202301727661
    last loaded kext at 258016334389818: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f8094d000, size 16384)
    last unloaded kext at 258281282113230: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f8094d000, size 12288)
    loaded kexts:
    com.parallels.kext.prl_vnic          7.0 14920.689535
    com.parallels.kext.prl_netbridge          7.0 14920.689535
    com.parallels.kext.prl_hid_hook          7.0 14920.689535
    com.parallels.kext.prl_hypervisor          7.0 14920.689535
    com.parallels.kext.prl_usb_connect          7.0 14920.689535
    at.obdev.nke.LittleSnitch          2.5.1
    com.apple.filesystems.udf          2.2.1
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.59
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AGPM          100.12.75
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleIntelHD3000Graphics          7.3.2
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.driver.AppleIRController          312
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.XsanFilter          404
    com.apple.BootCache          33
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.driver.AirPort.Brcm4331          561.7.22
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleFWOHCI          4.9.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.security.TMSafetyNet          8
    com.apple.security.quarantine          1.4
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
    com.apple.iokit.IOUSBMassStorageClass          3.0.3
    com.apple.driver.AppleUSBHIDKeyboard          160.7
    com.apple.driver.AppleHIDKeyboard          160.7
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOFireWireFamily          4.4.8
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.8
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500,11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 6
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 9
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52f, 0xfa130000 / 4
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Any or all of the following third-party system modifications may be contributing to your problem:
    Parallels (outdated)
    LittleSnitch (outdated)
    If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
    Back up all data before making any changes.

  • External USB hard drives working very slow and/or not recognized. Help!

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    Do an SMC reset using this slightly-modified procedure:
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    1.Shut down the computer.
    2. Unplug the computer's power cord.
    [2a. Press the power-on button to discharge the power capacitors.]
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    4. Attach the computer's power cord.
    5. Wait five seconds, then press the power button to turn on the computer.
    in all cases, the stated times are recommended minimums, and there are no maximums.
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

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