Mail acting weird and lost all emails yesterday

I live in Australia using the Telstra Bigpond internet services. Bigpond is a POP server (POP3 I think) and is in the process of migrating customers to the IMAP system. I am on the POP system.
I successfully, I thought, installed the Mavericks update and all seemed well until I noticed that when I went to collect my mail from the Bigpond server I would see the progress bar (for the incoming messages) flash quickly across the screen saying "10 of 10" but no messages were in my 'IN BOX'. I checked the Bigpond server and there were none sitting on the server and all had been delivered to my in box - supposedly!.
I thought I would test the outgoing and incoming by sending a test message and 3 of 3 were sent (I only sent one). When the message come back it came back in a flash as 6 of 6 but was not in my inbox at all.
I contacted Apple support (still working with them on this problem) and we made some changes to my junk mail settings and removed all 'Rules' and now the emails are coming in - I have lost a full days emails and don't know if I can get them back so far I can't. The mail program is still stating 3 of 3 incoming when just one message comes in or 4 of 4 when one is sent (the numbers being sent and received bear no relationship to the numbers coming in nor being sent and are completely, it seems, random.
I also have a 'flagged' message inidicated in the flagged box under the 'Inbox' but no message is there at all and I cannot remove the flag.
I have not done any changes to my mail program at all to create this problem that did not exist before I installed Mavericks and I have not attempted to try anything with iCloud mail before I can see a resolution to my laptop mail problems.
For information my 15" macbook pro is compatible with the Mavericks upgrade and I have no other obvious problems at this point that I can identify - Photoshop CS5 seems to be working OK and I have had no problems with the Windows 7 partition (bootcamp) after installing Mavericks. Just Mail at the moment.
Any thoughts on how I can remove the 'flag' for a non existant message and get the incoming and outgoing 'counter' to read accurately?
Thanks

Hi Tuttle,
I'm glad you are not experiencing the problem. However, there is NO confusion here - the numbers are random and do NOT represent the incoming or the outgoing numbers of messages as you would normally expect. This morning I got 195 of 195 and got no messages coming in at all! I have been using Macs for more than a decade and this has never happened before. This has only happened for the first time when I changed to Mavericks and is happening on both of my laptops (macbook air and Macbook Pro 15inch) - it is NOT the computer.
"To my eyes, the numbers we see in the Activity pane increase in increments of 1 with each message that is sent or received by a given mail account, starting with "1 of 1" after Mail is launched in any given session"  - of course this is what you would expect to happen.
If the problem doesn't exist for you then your comments, as well intended as they are, are not really going to help - it is a bit like me telling you it is raining outside but you are in a railway tunnel - what rain?  I am grateful for your contribution and interest so please don't take offence. The issue is known to Apple Techs - they tell me that they can see the same thing happening on their computers - and their explanation of why it is happening is somewhat frustrating and definitely not sitting well with me.
I suppose at the end of the day, if I get my emails I should not be too concerned but for those having this experience it is still a bit lame.
Regards to all....

Similar Messages

  • Exchange synced and lost all email on MacBook (mail 4.6)

    Our company internal server died on Tuesday, internal web mail (exchange) / was a full loss. 
    I still had all emails and folders on my MacBook & iPad.
    We switched to web hosted exchange Friday. Set up the new account to export all emails from MacBook but exchange synced first,I lost all emails & folders etc. (I have a complete set on my iPad still though) 
    I understand that imap & pop are saved to mail but exchange emails and folders are not. (unless you create a new mailbox, select all, copy and export to a file)
    I changed my default mail account to gmail on Tuesday to continue working & I tried to forward exchange emails from my iPad using my gmail account as the default but it sits in the outbox.
    I tried to backup with time machine last week but my external is almost full & it won't overwrite.
    Question:
    Are the emails still on my MacBook somewhere? Snow leopard 10.6.8
    can i recover the lost emails and folders somehow? (mail 4.6)
    or export from iPad to the MacBook or exchange? (Without losing them also.)
    Any help would greatly appreciated.

    Are the emails still on my MacBook somewhere?
    If the mail is still on your computer it would be in your user Library/Mail - your mailboxes are in that folder.
    can i recover the lost emails and folders somehow?
    Do you have a backup you can restore from?

  • Upgraded to maverick lost all emails?

    Upgraded to Maverick and lost all emails? Help!!!!

    The mailbox list is divided into categories with headings in caps, such as ON MY MAC. When you hover the cursor over one of those headings (except for MAILBOXES), you should see the word Show or Hide on the right. Click Show. The  MAILBOXES category can't be hidden.
    In each category, the mailboxes are arranged in groups, such as Inbox. To the left of each group is a small disclosure triangle. If the triangle points to the right, click it so that it points down.

  • I lost all email 6months and older in mac mail. Need Serious Help!

    I lost all email 6 months and older in mac mail. In my in-box as a well as all other folders I created. I expected that the mac email software would keep all email as it did for me in when I used to use Outlook. As well I thought I was covered with the Time Machine I have installed. Well.....The Time Machine that I was aggressively encouraged to buy apparently doesn't back up email. If it does, I must need some secret decoder ring to unlock where it is. I need serious help. I lost months of professional and personal data. I need to fix this immediately and find some way to get my email back. Please help.

    In March when I upgraded to Lion and iCloud I also experienced a similar problem (cluster of problems) which was solved by a password reset (conforming to new requirements) for my Apple ID. I'm glad to see that many nice people contributed and your primary problem is fixed.  My comment is on your Quicken problem.
    Your data inside Quicken 2004 is on borrowed time.  In the process of researching personal budgeting apps I found many reports on the web that indicate Intuit as a company is scaling down Quicken (desktop) development and its future attention to the Mac platform will be minimal.
    Did you know that Intuit is behind Mint.com?  You may be hesitant to put your financial data "in the cloud" and I may be being sheepish, but.. bbaaaa, bbaaaaa, the cloud is where it's going.  I know first-hand want a pain in the arse it is to customize an app to your liking.  I spent several hours on Mint.com setting up categories and tagging transactions.  It's tedious. I didn't look because I wasn't a Quicken user, but perhaps Intuit was nice enough to provide a data conversion path for Mint.com.  It is worth a look.
    My second suggestion is to scour the web for a hack solution.  You can't be the only person who is facing this problem.  Quicken was very popular.  I just bet someone has posted directions or some code for exporting the Quicken 2004 data and manipulating it for something else.
    Good Luck.
    Ellee H.

  • I decided to backup for the first time with icloud yesterday, and lost all my phone contacts! I am panicking, because the backup says 0, and I checked the internet account on my pc, and it's only showing email addresses from my hotmail account. What to do

    I decided to backup for the first time with icloud yesterday, and lost all my  phone contacts! I am panicking because the backup is saying 0 and I checked the internet account on my pc,and it's only showing email addresses from my hotmail account. What to do? How to recover them!

    Have they also gone from iCloud.com when you log in from a computer.

  • How can I prevent deleted mail from ending up in "All Mail"     and "Archives"?  To my horror, I've emptied these boxes and lost all my mail from all my boxes  (and why do I need to enter this question three times?"

    How can I prevent deleted mail from ending up in "All Mail" and "Archives"? 
    To my horror, I emptied these boxes and lost all my mail from all my boxes .
    All mail also disappeared from my iPad, I suppose because they are "synched"
    (Also, no offense, but why do I need to enter this question multiple times?)
    Thanks for any thoughts.

    I'm having a similar but slightly different problem. My company just migrated to Gmail, and it's saving mail drafts every 30 seconds into my Trash folder.
    I unchecked the "Show in IMAP" preference in the Gmail settings, but my Drafts folder completely disappeared. I went back and checked it and the folder reappeared (with my drafts still in there).
    I like the idea if starting an email on my laptop and having the option of finishing it on my iPhone or iPad, so only saving Drafts locally would not be ideal.

  • I upgraded 4s to IOS 7.0.2 and lost all inboxes in MAIL.

    I upgraded 4s to IOS 7.0.2 and lost all inboxes in MAIL.  After reading email and exit to MAILBOXES, I can only select from: VIP, Flagged, Unread, To/ CC, Attachments, Sent, Trash.  Not even "ALL INBOXES" is an option via Edit. How do I get my INBOX options?

    Followingothers advice on similar issues, I deleted account (in Setting - Mail...)  and then added it back.  The Inbox was there, but ni Trash or Sent box.  The Trash and Sent maiboxes presented themselves after I deleted an email, and sent an email.

  • I did an IOS update on my iphone and now I have lost all email,notes,textx and apps.  I tried to restore but to no avail.  Help

    I did an IOS software update on my iphone and now I have lost all email, notes, texts and apps from the iphone.  I tried to do a restore but to no avail.  Help

    Put the device in DFU mode (Google it) and restore.

  • My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. Anyone know what's wrong/how to fix it

    My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?

    Make sure all apps are fully closed:
    - double tap your home button
    - hold your finger on an app
    - when the apps start to wiggle press the red "-" button on all the apps
    Now do a hard reset:
    - hold the home button and the sleeps/wake button down at the same time
    - the phone will shut off then when the apple logo ppears release both buttons
    If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
    http://support.apple.com/kb/ht1766
    Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
    http://support.apple.com/kb/ht4623
    Hope this helps

  • I installed 6.1.3 and lost all important sounds, phone ringer, mail, and text msgs.

    I installed 6.1.3 and lost all important sounds, phone ringer, mail, and text msgs.

    and all sounds , aplication's sounds , music, every thing

  • HT6065 I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    The answer was more complicated.  I had to have an Apple Care tech help me onscreen.  Had to go to Time Machine to restore (which I had tried, but couldn't find the right files to import.  The Mail icon was barred).  They helped me find them.  It was very complicated, with many steps involved.  I never could have figured it out on my own.  Even the tech was not sure how, or if it would work. And it took about 1/2 hour for the stuff to download. But, the problem was solved eventually
    .  Thanks again for your help!

  • I'm really disappointed with new 5 update.  No music, No photos, No videos, lost all emails.  Anyone know how to get these all back?  Yes, I have synced and synced and synced.  Help

    I'm really disappointed with new 5 update.  No music, No photos, No videos, lost all emails.  Anyone know how to get these all back?  Yes, I have synced and synced and synced.  Help

    Hopefully it isn't too late for this but:  before performing an update it is really best if you close all apps (double click the home button, click and hold on one of the apps that appears at the bottom of the phone until the red minus sign appears and then tap the minus sign until all apps are closed) and then turn the phone off by holding the standby button until the slider saying "slide to power off" appears and slide it to turn the phone off.  Then turn the phone back on and hook it up to your computer to sync and perform the upgrade.  This also helps if you do this before performing syncs too.  I had problems with an iPod previously where it would fail to backup before sync most times, but have never had a problem with updates or syncs since I started performing this procedure.  Unfortunately, your pre-update backup may have failed and the data in your apps might be gone, but you could try to restore your phone.  If I remember correctly how to do this, you connect it to your computer and check for updates.  It should say you're up to date, but have an option to restore the phone.  If it does, I'd try that.  It may also have a "restore from backup" option you could try.

  • 10.7.4 update has duplicated mailboxes & rebuild has lost all emails

    Two of my six mailboxes were duplicated after the update, so I deleted the duplicates in mail preferences.
    However, the original mailboxes then lost all email content and showed only the headers, so I rebuilt them both and hey presto - instantly lost the entire contents of both mailboxes, including headers. Not happy .
    Any ideas for recovering? Have tried hosting server but emails have also gone from there.

    ACT FAST: call your email host and see if they have weekly/etc. backups of your data. If it's a small web/email hosting company they should do this.

  • I just got a new Macbook Pro, plugged my iPod into it and lost all my songs on my iPod.  How do I get them back?

    I just got a new MacBook Pro, plugged my iPod into it and noticed all my songs didn't transfer, including the 6 new ones I just purchased.  I then brought it back to my PC to sync, and lost all my songs on my iPod.  I'm now receiving all kinds of weird messages that the name of my iPod is a duplicate and cannot be synced (no matter what I put in it).  During the process of loading it on my Mac., a bunch of odd emails were popping up to sync.  I just kept deleting and adding mine.  Is it corrupted? What have I done??? I am a personal trainer and live by my iPod.  Please help.

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • Lost all email gmail deleted by mistake need help thank you

    lost all email gmail messages deleted by mistake need help thank you.

    Mail 2.x doesn’t store mail in standard mbox format. The only way you might find Mail messages in a “recovered” mbox file is if it was a Mail 1.x file that Mail 2.x left there after the conversion to the new *.emlx format when you upgraded from Mac OS X 10.3 or earlier to Mac OS X 10.4.
    If you’re running Mac OS X 10.4 (Tiger) and don’t have a backup, what you should have tried to recover are as many *.emlx files as possible. Data Rescue II may be able to do that, but the documentation doesn’t say so. The only data recovery utility that I know for sure can currently recover deleted *.emlx files is FileSalvage.
    That said, you may still try to import those mbox files as Other (not as Mail for Mac OS X), and hope that they don’t contain garbage that causes Mail to crash — you may look at their contents with a text editor first to check whether there are actually any emails there.
    Beware, however, that anything you do with the computer may cause the deleted *.emlx files to be overwritten if you don’t try to recover them first.

Maybe you are looking for