Mail and Google Business Apps - can get incoming mail but not send
I'm using the mac mail client for 3 different accounts - one regular gmail account, and 2 Google Business App addresses that are like [email protected]
2 of these accounts are working and have always worked fine: the regular gmail, and one of the business app accounts
But my newest one can recieve mail, but cannot send mail OUT. I've looked at my settings and compared them to Google's over and over, and compared them to the other business account that works. They are all set up correctly. ALL of the settings are set up the way they should be.
Has anyone else had this problem?
Mail/Window/Connection Doctor - if a server shows red, select it and look at the 'Show Details' box.
Troubleshooting sending and receiving email messages
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Can get incoming mail but cannot send mail
Can get incoming mail but not send mail
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
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http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Why can I receive emails but not send them?
I have an iPhone 4, and I recently updated to iOS 7. Since the. I have not been able to send any emails. I am able to receive them, but not send them. I keep getting an error message saying that something is wrong with my password or username. I have tried to hard restart the phone, revert to a backup from before I updated the phone, and also deleted all emails and redid them, all with the same result. What should I do, and if it's a consistent problem with the new system, when is Apple going to fix it?
Yes, I have tried everything the sites have said besides taking it in to the Genius Bar. I tried hard restarting it, making sure my internet connection worked, moving off and on other networks, used an old backup to when I had iOS 6, deleting al my email accounts and adding them back, none of it has worked.
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I can not get or send mail from my iPhone, iCloud, and desktop mail. All are the same account, password is right and working. When the problem first happened I updated to a new password.
The Mail and the phone are telling me ( "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “k****n******2”}
From the iCloud account i get a message saying mail could not be loaded and the details. Which i have copyed below.
Any thoughts or anyone I can ring ? This was a paid for mobile me account.
Thanks
Running 10.72
ORIGIN
server
TYPE
error
BUILDNUMBER
1FCS29.34215
TIME
Sun Dec 11 2011 10:49:50 GMT+0000 (GMT) (1323600590380)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
PRSID
217870346
RECENTLOGMESSAGES
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: MAIL in main()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 1: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc1074:dispatch('load content')
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/en-us/1FCS29/javascript.js'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc3099:initStatechart()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 2: GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=first,last&locale=en _US, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: DEBUG: <-- Response 2: 200 (1257ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:1
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: --> Request 3: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:2
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: --> Request 4: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:3
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: --> Request 5: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:4
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: --> Request 6: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:5
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: --> Request 7: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: <-- Response 7: 500 (4248ms), headers: Content-Type=text/html body: (empty)
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: Request in: /wm/preference-list-->1323600562085/1,500,4249ms
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: ServerPreferencesDataSource.retrieveResponse error = -1/500/guid=serverPrefsGuid
Sun, 11 Dec 2011 10:49:44 GMT: ERROR: CoreMail handled error 13002 before exiting MailSpent at least 40 min talking to apple support, to sort it out. luckly not at my cost. After trying lots of things and speaking to a higher grade support person I was given a temp password which did the trick. I then was able to reset that with my own password.
The impression i got was no one knowns what the problem is and resetting the password at the apple end works. Not sure if you would be able to self fix. -
I upgraded to the newest version of Firefox yesterday. But now I cannot get online with Firefox. I can check my e-mail and browse the web on Internet Explorer, but not Firefox. I get a message that says Firefox is working offline. I uninstalled and reinstalled Firefox, but that did not help. I restored my computer to Sunday's settings, but that did not help.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I can get to the website but when I am asked the security question I get a big white box in the middle of the screen. I have cleared history and cookies and cannot fix it.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, launch the application(s) and test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. -
Messages app on MacBook will receive but not send
I have an iPhone 5, an iPad 2, & a 13" Retina MacBook Pro. I have sent and recieved iMessages from all of these devices without trouble until recently. For the past few days my Messages app on the MacBook updates with my iPad and iPhone, so that I can see all the messages I have sent and recieved on my other devices, but if I try and respond to a message from my MacBook Messages gives me the error, "Your Message Could Not be Sent: XXX-XXX-XXXX is not registered with iMessage." This error shows up for every single person I try to send an iMessage to with the MacBook.
The problem has to be on my end because I am recieving iMessages just fine on all 3 devices and I'm sending messages just fine on the iPhone and iPad, so my friends numbers ARE registered with iMessage.Hi,
When we were dealing with the preceding app (iChat) in earlier versions of the OS it would not launch properly if the Address Card that referred to your details (The My Card) was not linked or set up correctly.
Open Contacts app and use the Card Menu to select the My Card and check it is your Details.
As was stated above in the Green Bordered answer sometimes the Sync for the Contacts app.
This refers to the method you are using to keep the Contacts app on iPhones, iPads and Macs the same as far as the details for all Cards goes.
For this you will need to open the Contacts App and look at the Preferences > Accounts settings.
It may also pay to go to System Preferences > iCloud (if you are using this method) and untick the Contacts app for Sync for a few minutes then re-apply the tick.
After that it may be that the app on the Mac is only managing a partial Login to the server.
Try Quitting the app and then Restarting the computer.
If that does not work use the Sign Out button in the iMessages account pane before repeating the Quit the app and restart the computer process.
Basically the first steps are to do the minor resets mentioned above.
EDIT:-
I see Eric has posted whist I was typing my response.
7:48 pm Monday; September 8, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Google Buttons Get Hidden
== This happened ==
Every time Firefox opened
== I installed Firefox a few months ago.I found the solution at the Google support page. Google buttons might either change or disappear if Google Toolbar is set to access Google Toolbar settings everywhere. Change that setting to local computer only takes care of it. (So Far.)
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I can get into GMail but not my Calinder it is blocked by firefox ?
GMail runs fine ... but when i try to use my calender I get.
The page isn't redirecting properly. I don't know what to do ?
thanks Help if you can :)This can be often be fixed by clearing the Google cookies and the cache. For details on how to do that see [[deleting cookies]] and [[how to clear the cache]].
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I can use Explorer to get to to the webmail, but Firefox no longer works.
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
When in safari can get onto sites but not navigate round them
Hi I am logging into Safari OK and getting on all sites I want but once in the screen greys over and I can not do anything... it will not let me log in to any account reduce screen size or anything..
What have I done...please help.
ThanksFound sleep button, thank you so much, working again perfectly
Regards -
I have 2 gmail accounts can get to one but not the other
ihave 2 gmail accounts can only access one. when i go to gmail.com it takes me to my originalemail automatticly. i have no option to enter my other account.
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.
*Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. -
Can view incoming email but cannot send email
When I try to send a email from my iphone 4 i get a msg telling me I need to enter a password. I have gone to settings and re-entered the password...still wont send. I receive emails with no problems, just cant send them. Any help is appreciated!!
Yes it should be on, SSL means the data will be encrypted when you send an email.
My hotmail settings are:
smtp.live.com
SSL on port 587
Username: [email protected]
Password: My password
Authentication is set to "Password"
If you are using those settings I don't really know what the problem would be :S. It should work if you provide the correct password! -
Hi everyone
I am having issues with my emails that I have set up on my Mac Book Pro.
I am able to receive them fine, but the SMPT server now won't send any.
This has happened in the past and I have just deleted the email account, and re-started it... which works fine, until 1 day then it suddenly stops sending again.
I'm fed up doing this however and want it sorted for good.
Does anyone have any ideas? Greatly appreciated!
StuartThere are only two things that I can suggest.
The first is to try the Mail Setup Assistant.
The other is giving Mozilla's Thunderbird a shot - setup the account and see if it will work with this free email app. I don't like Mail at all - and it gives some people fits around here (I don't know how many times people have posted about problems with outgoing servers using Mail).
Try both methods - I don't use Mail - I use MS's Outlook (and, before that, Entourage). If the Setup Assistant offers no relief, just try Thunderbird and see if it works with it.
Good luck,
Clinton -
Can receive Viber messages, but not send?
Hi all,
Last week my friend in the UK lost her phone, got a new one and re-installed Viber.
Since then I can receive her Viber texts, but when I try to reply I get a pop-up saying that 'this contact no longer has Viber installed...'! This obviously seems nonsensical.
She can also call me on Viber, and appears in my Viber contact list. However if I attempt to send her a Viber message and get the pop-up above, her name suddenly disappears from the contact list!
I have today updated my Viber to the latest version, in case my Viber was somehow out-of-date with hers, but the problem persists.
Any thoughts?
Thanks,I started having the same problem today. I have been using Viber for some time now without any problmem both on wifi and 3G and starting today I'm not able to use it. I have an iPhone 4s and have the latest version of Viber installed on it.
The messages get stuck at "Sending" and after a while turns put to red color with an error "Not sent".
I tried uninstalling and re-installing viber but of no use. After the re-install it is not syncing my contact list nor working. Could some one help?
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