Mail app constantly freaking out.  SMTP now broken

The mail app on my late 2010 iMac has been acting weird for quite some time.  I tried erasing everything and restarting but the mail app still had some data in it somehow.  I would love a link to information on how to start completely fresh in only Mail without starting the whoel system fresh.
In lieu of this I would love any suggestions on how I might try and fix mail.  It seems to constantly lose messages from mailboxes and I can't find them until I end up rebuilding the mailbox.  Also it is currently telling me that it can't send messages because
The server “” cannot be contacted on the default ports.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
Sending from: James Barnett <[email protected]>
It is asking me to select another server but it is listing each one as (offline).  I already went and check the smtp connections authentications and they appear to be fine, I don't know why they are offline.
If I go to webmail for my domain it works and I've sent an email from the web interface, so it leads me to believe it is mail app.
Thanks in advance for any help,

Welcome to the Discussions.
I think you may have been unlucky with the support rep you got. Comcast is one of the few ISP, that I know of, who provide one SMTP to use when at home, and another when traveling. They even have an advisory page about how to handle this in Apple's Mail program -- see:
The one for home use (which would be where you have cable), requires authentication of None. When where SBC is the ISP, then needs authentication.
Please let us know if this allows you to resolve this problem.

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