Mail.app shows large emails; no attachments

So I decided to backup my Gmail account by starting up Mail for the first time and syncing. I would like to archive all my emails and attachments so I can delete my Gmail account.
After about an hour when it was all done syncing up I noticed that some large emails (8-30mb) had no attachment icon or any files visible at all. I know for a fact that those emails indeed should have files because my Gmail account displays them without issue. The text in the emails is unaffected.
Any advice would be greatly appreciated. Thanks.

The conversation view is set to on, and I believe that it's always been set that way since I got a Gmail account back in 2006. So are you saying that when I view my Gmail account from within Mail.app the large messages without attachments are just part of the conversation and that the attachments are only present in the original message? If that's the case, does that mean that the message in Mail.app is not actually the size it says and is only referring to the first message's size? That doesn't quite add up because my Gmail (web) says that my account has used up 2.6gb of space while Mail.app has accumulated 14.69gb after syncing! However when I selected 'Archive Mailbox' in Mail.app the folder it created was 4.31gb. Something isn't adding up!

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Reg iPhone Mail App (downloading of emails)

Hi,
Does iPhone download the entire email when we check for emails?
Scenario:
- Open iPhone mail app
- receive 10 emails
- open the email to read the contents
- get ‘loading’ icon..seems as if that’s when it’s trying to get the email
- the contents received in few seconds depending on the email
- move on to next email…and see the same loading icon
Is it that mail app downloads just the headers and the content is downloaded when you actually open that particular email? Ideally, I would like the email to be downloaded completely to my phone…this way I can quickly check my emails and move across the messages.
I believe Blackberry works differently where the entire email is downloaded and only attachment is downloaded when you try to access it.
Thanks,

I have just received the new iphone 4th generation. I have a data plane for 200mb per month.
My question is wether iphone downloads the whole email message or if it downloads only the headers? If it downloads the whole message, can I opt for only the headers?
It seems from the first day of use it downloads all messages including the attachments and thus my data usage is huge. In my old Nokia phone only when I required to read the email it will go ahead to download the whole message-is this possible with iphone?
Marios.

Mail.app shows my .mac inbox is empty. all other tools show it is not.

a few days ago mail started acting strangely on my .mac account. it would indicate that i had a large number of unread messages in my .mac inbox, then when i looked at the inbox in mail, it would show up as empty.
i started to think that there must be some kind of problem, so i quit mail and checked via webmail. webmail can see all the msgs in my inbox. i quit and try mail.app again. same result (mail shows 0 messages).
i try forcing a "synchronize" from within mail (from the mailboxes menu). there is no change. i try a "rebuild" command from the mailbox menu. there is no change.
i try firing up entourage and it sees the mail in my inbox. i quit entourage and try mail again. no change (mail shows 0 messages).
i suspect that there is some kind of corruption or something either in the local state on my machine or perhaps a message which has some malformed headers or something which is sitting in my inbox and causing mail.app to be unable to properly download the mailbox contents.
i tried using webmail to go in and either delete the messages or move them aside to a separate temporary mailbox. back in mail.app, it sees the new temporary mailbox and at first indicates that it has ~40 or so unread msgs (which is true plus about 10 more read msgs), but when i actually click on the mailbox to look at it, it appears empty. i reconfirmed that webmail and entourage can both see ~50 msgs in the temp mailbox, but mail.app shows zero.
also, in addition, the same problem still holds for my inbox. so now when i send myself a test message, mail.app temporarily indicates that i have new mail, but then when i look in my inbox, nothing appears in mail.app. if i quit and go look at my inbox with webmail or entourage, i can see the new mail as expected.
i looked in system.log, console.log, and mail.log and didn't see any log msgs that seemed to relate to whatever problem mail was having reading the headers/contents from the server.
so i was trying to fix the problem by clearing out my inbox using webmail, but instead it appears that i have merely replicated the cause of the problem so that it now affects two folders instead of just one.
does anyone know of a way to definitively clear out a mailbox altogether on the server? it would be reassuring to know that there was not some hidden corrupt msg sitting in my inbox messing things up.
any other suggestions for how to get out of this state? thanks.
Mac OS X (10.4.5)

oh forgot to mention a couple other clear signs that mail.app is "confused" here:
if i right click on a mailbox in the mailboxes window and select "get info..." (a very useful command hidden in an odd place), it shows me that right now my inbox has 3 messages and my temp mailbox has 50 messages. but when i look at either of these mailboxes normally, they show up with zero messages.
if i send myself a test message and then tell mail.app to check for mail, the new message indicator comes on and my inbox temporarily shows up as having 3 new messages. then when i click on it, it shows up as empty and the new message indicator goes away again. if i repeat this it will say 4 new messages, etc.
so it's acting like there's some kind of corrupt partial message at the top of my inbox that mail.app can't read and keeps choking on. i've had this happen before on other imap servers a while back. for those servers, i had normal login access, so i could go and edit or delete the offending file. in this case (apple's .mac server), i don't know how to do the equivalent.

Mail app shows 898 MB ... with no email accounts!

I am trying to help my wife troubleshoot storage issues with her iPhone 5. The mail app was very large (over 1 GB in size with only 45 emails, and no attachments), so I deleted her email account on her iPhone 5 and on her iPad 2. I rebooted both the iPhone and iPad. I verified that there are no mail accounts on ether device. When I choose the Mail app, I am greeted with a screen to set up an email account.
So I went to Settings > General > Usage and checked the size of the Mail app. On the iPad, it is 39.6 MB. On the iPhone it is 898 MB! When I click the "Open Mail" link the Mail app opens and I see the email setup screen.
How can the iPhone have 898 MB of space usage with no email accounts? It appears that there are corrupted files on the iPhone ... is there a way to remove those corrupted files without wiping the phone? Can I wipe the phone and then restore from an iCloud backup? And If I use an iCloud backup to restore the phone, will those corrupted files come right back? Any suggestions on fixing this issue with the storage of the Mail app?

Did you try sending a photo from the photo app? The same exact thing happened to me, I clicked a couiple times on the bottom button (for changing screens) and I got all my other apps working, except the email app - doesn't work at all & I can't even get into the mail category in the settings app.

Windows Phone and Windows 8 Mail App not sending email from Reply/Forward

I have recently upgraded from Windows 8 to 8.1. After a successful upgrade I configured the Windows 8 Mail app to also sync with Exchange (2010 in house server). On my Windows Phone (Nokia Lumia 800) I have the same account configured.
This resulted in the problem that the Mail App and the phone do not want to send any emails that have been created by reply or forward.
The phone gives the following error:
"We weren't able to send this message, so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large."
The Mail App give the following error:
"There's a problem with sending messages from [email protected] at the moment. Check with your provider for more info."
If I create a new email there is no problem.
I have searched all over the internet for a solution to this problem, but could not find somebody with exactly the same problem.

I have exactly the same problem, but unfortunately no solution either... I'll be watching this thread, or post a solution if I find one...

Mail app problems (duplicating email downloads)

in my Mail app, i am having a problem with receiving "duplicate" emails. i will get an email, and after in downloads to Mail, the "spinning circle" (next to the INBOX icon) keeps on spinning...then a duplicate of the email downloads. to stop the "spinning circle". i have to "force quit" Mail.
i have the option with Road Runner to get emails from their "WebMail" website. when i log-in, i see the email that is duplicating in Mail...plus other emails that has not been downloaded in my Mail application.
if i delete the "duplicating email" in RR Webmail, and launch Mail again, the "other emails" that i see in RR WebMail will download.
and if there are other new emails, the whole scenario will go over again in Mail.
i talked to a Road Runner technician and he tried to find a preference in the Mail app that will allow Mail to give a bit more time for Mail to download emails with larger attachments (2mb and up). he said that Mail is not giving enough time to download the larger emails, so it is "bottlenecking" the large email and other emails after that.
Just wondering if anyone knows about this problem, or if anyone knows if there is a preference in Mail to "extend" the download time for larger-sized emails......
thank you....

I am having this same problem. How did you solve it?

Why does mail app show over 2,000 messages (not new) but only 10-12 in my inbox?

So I recenly got a new rMBP and have begun using the Mail app. I've had a bunch of problems with Gmail and the app but my my biggest gripe is that it seems to have downloaded over 2,000 messages from the server (of which I have no idea where its getting them because I've deleted pretty much everything in trying to solve this to the extent of completely wiping out my email folders). I wouldn't have such a problem with it except that it seems like its actually downloaded the 2,000+ messages onto my computer, no dobt taking up space (and its mildly annoying to me to always see 2,514 to the right of the "Gmail" folder in the left window)
I have tried emptying my mail completely including emptying the trash+deleting mail account from all apple devices and then restarting them before adding the mail account back.
Looking in random folders to make sure I haven't lost my marbles and theres a stash of emails lurking somewhere...
Again, deleting the accounts, powercycling the apple devices and then setting up mail again (just incase the first three times didn't work) and I'll mention that EVERY time I set up the account it imediately starts downloading the 2,000+ emails all over again (little windw shows up in bottom left counting down how many it has and how many there are left to go).
Any advise would be appreciated- I know its not huge but its driving me crazy!!
Just FYI I'm using the mail app simultaneously on a rMBP, iPad 4, and iPhone 5...

Go to Gmail (on the web) look in the folder named All Mail, they will be there, delete what you want.

IPhone Mail App showing "negative" number

Hey guys, for some reason my mail app on my iphone is showing a "negative 1" even though there is no mail. I deleted the account, re-entered all the information and it is still there. Also, when a new mail arrives it goes back to 0 (or no notification), once I delete that it goes back to -1. What's wrong? I have no clue what to do! Any help would be appreciated! Thanks

Same problem here.
I have three accounts on my iPhone. 1 GMail, 1 IMAP and 1 MS Exchange. After I disabled the GMail account the IMAP account showed a negative new-emails badge. ( image: http://img19.imageshack.us/img19/3136/img0001boy.png )
I tried deleting the account and recreating it on the iPhone, but it didn't help. Also tried to re-enable the GMail account, also didn't help.
After I disabled the GMail account I watched some TED seminars using the TED application, which during one of these video's completely locked up the iPhone. I force-shut down the iPhone, started it back up again (took longer than normal). After the reboot the iPhone was showing erratic behavior (contacts would quit when pushing certain buttons, etc).
A few reboots later the erratic behaviour was gone, but I instead was left with the -2 email badge.
Hopefully this elaborate description of the events that took place will help someone locate the problem.
- Robert

Sending mail from mail.app using multiple email addresses?

I'm familiar with the strategy of going into the account settings and putting in another email separated by a comma. That works great and i've had much success doing that. The problem is when I compose a NEW message, it defaults to my...well...default email address. But when I reply to a previous message it gives me the option of picking and it works. When I compose a new email it also gives me the option of picking but it always defaults back to the original one. There is a setting in the compose section of the preferences that lets you pick what email you want it defaulting to. The problem here is that the dropdown box that lets me select my email only works when i'm replying, not composing. Which is a big problem.
Does anyone have any ideas?

Could you confirm what you mean by true alias? I'm not familiar with that you mean. Currently (to recap) i have multiple accounts linked to my gmail account (all gmail accounts) and i have it set up so i can pick the email address i want to use to send an email online in gmail. After setting up IMAP (not POP) i put in "[email protected], [email protected]" in the account settings which gives me the drop down box and allows me to select which email address i want to sent messages from within mail.app. Now i've sent multiple messages to friends to test this, and here are my results. When responding to an email if i select either of the drop down options it will send from that selected address. When composing an e-mail, even if i pick the options, it will default to my first e-mail address.
It just won't let me pick the one i want to send from when i'm composing a new message, but it will let me choose when i reply to an email. sort of a strange occurrence. I know there is an option under "compose" in the preferences that let me choose the DEFAULT e-mail, but i'm assuming that just picks the first e-mail to show up in the drop down. I'm just not sure why it only works when replying, not replying AND composing.

Spotlight SOMETIMES searches mail, but mail.app shows no results

Hi folks,
I've been anxiously waiting for the Mavericks release, hoping it would, once-and-for-all, fix this aggravating issue I've had with spotlight mail searches.
I recently carried out a full wipe-and-reinstall on my iMac, by creating a bootable clone of my main desktop, then booting from that drive and using disk utility to erase my main hard drive, and selecting that drive in the Mavericks installer. This means that I had a 100% pristine installation of Mavericks - no old preferences, no old settings, no weird filesystem permissions issues, and yet this problem STILL persists.
I have three different Gmail email accounts, all connected via IMAP, and all saving the emails locally for offline viewing (although I don't believe this is an option anymore in Mavericks). When I first added these accounts to Mail.app, I was unable to search them either in Spotlight or in Mail.app.
I have since undergone multiple attempts to fix it, and occasionally during the process Spotlight has worked(although it shows multiple historical versions of sent mails due to auto-save), but searching from within Mail.app remained broken no matter what I did.
These are the things I've tried:
running 'mdimport -r /Library/Spotlight/Mail.mdimporter'
adding and removing ~/Library/Mail to the spotlight 'do not index these files' privacy setting
adding and removing the entire hard drive to the 'do not index' list
using 'mdutil -E' to erase and rebuild the index
manually removing the Envelope Index files from ~/Library/Mail/V2/MailData, then re-launching mail to force it to rebuild the index
using the menus within mail to rebuild the mailboxes
This has been broken for several versions of Mac OS, and it's obscene that there hasn't been any progress on the issue. Please tell me that somebody has some new ideas that I haven't tried yet - I've been struggling with this headache literally for YEARS, and it has really soured me on an otherwise excellent Apple experience.

I finally figured it out!
The trick was that I had some old versions of Mail.app in an archived folder, and these versions were screwing up spotlight, even though they haven't been run in years. Removing the old versions, then updating the spotlight index and rebuilding the Envelope Index files seems to have fixed my search.
For others who, like me, have spent YEARS of constantly re-indexing things to fix it - there is an odd quirk in the way OS X associates files, where it seeks out Applications anywhere on your computer (including external hard drives), and the presence of those Applications can mess things up even if you aren't running them. This seems to be rarely discussed in proposed solutions, but it was absolutely the fix for me.

How do you get Mountain Lion Mail to show sent email size?

I upgraded to mountain lion I think a couple months ago so I don't remember exactly when I lost this feature, but in Snow Leopard for sure there was an option that when composing a new email, a little bar across the bottom of the email showed the size of your email so when you were adding attachments you could see the size your email was getting to be. I obviously haven't used that in a while because I ahvent' sent attachments in a long while, but I have recently started to do that again and tonight when I was adding files, there was no bar across the bottom of the email at all so I have no idea what size my email was. Even when I hit send and the progress bar in the bottom left of Mail ("Mail Activity") that use to show the file size right underneath the bar also now no longer shows the size so I have absolutely no idea how big the email I sent was.
Can anyone tell me how to get the option back to show the email size of the mail your composing in that little bar on the bottom of your email as well as the file size to display as you are sending in "Mail Actiivity" window? Thanks so much if anyone can help. Thank you!

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Do you have active firewall or anti-virus software?Disable it.
Does your ISP cap or throttle your downloads?

Mail.app shows garbled Chinese character

Mail.app received a mail, which displayed fine in inbox listing. But showed only garbled characters after opening the mail. The mail itself shows no problem in gmail web interface.
Here is the original message:
===== Begining of quote:
Delivered-To: <mymail>@gmail.com
Received: by 10.14.121.17 with SMTP id q17cs258223eeh;
Mon, 27 Dec 2010 15:24:46 -0800 (PST)
Received: by 10.42.171.134 with SMTP id j6mr12996802icz.140.1293492284854;
Mon, 27 Dec 2010 15:24:44 -0800 (PST)
Return-Path: <[email protected]>
Received: from emf2.towngas.com (emf2.towngas.com [203.78.95.191])
by mx.google.com with ESMTP id v20si30122130ibi.31.2010.12.27.15.24.43;
Mon, 27 Dec 2010 15:24:44 -0800 (PST)
Received-SPF: pass (google.com: best guess record for domain of [email protected] designates 203.78.95.191 as permitted sender) client-ip=203.78.95.191;
Authentication-Results: mx.google.com; spf=pass (google.com: best guess record for domain of [email protected] designates 203.78.95.191 as permitted sender) [email protected]
Received: from [10.1.161.89] by emf2.towngas.com with ESMTP (Tumbleweed
Email Firewall SMTP Relay (Email Firewall v6.3.2)); Tue, 28 Dec 2010
07:24:17 +0800
X-Server-Uuid: 67908B56-34C6-4D19-930A-44AECF69E6D9
Received: from tgjobsvr ([10.1.62.190]) by comowa2.hkcg.corp.towngas.com
with Microsoft SMTPSVC(6.0.3790.3959); Tue, 28 Dec 2010 07:25:22 +0800
Thread-Topic: Self Meter Read Email Reminder Service (xxxxxxxxxx)
thread-index: AcumANJm3nux3+lCTgS8Lf1KWRWkEw==
From: "Towngas Webmaster" <[email protected]>
To: <mymail>@gmail.com
Subject: Self Meter Read Email Reminder Service (xxxxxxxxxx)
Date: Tue, 28 Dec 2010 07:25:22 +0800
Message-ID: <[email protected]>
MIME-Version: 1.0
X-Mailer: Microsoft CDO for Exchange 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3959
Return-path: [email protected]
X-OriginalArrivalTime: 27 Dec 2010 23:25:22.0110 (UTC)
FILETIME=[5508E5E0:01CBA61D]
X-WSS-ID: 6107FFAB470123551-04-01
Content-Type: text/html;
charset=big5
Content-Transfer-Encoding: 8bit
<!DOCTYPE HTML PUBLIC '-//W3C//DTD HTML 4.0 Transitional//EN'>
<HTML>
<HEAD>
<META http-equiv='Content-Type' content='text/html; charset=big5'>
<style></style>
</HEAD>
<BODY>
<table>
<tr><td>
<table border='0'>
<tr><td width='500'> </td></tr>
<tr><td width='500'>煤氣賬戶號碼: xxxx-xxxx-xx</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>親愛的客戶:</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>為方便您報讀煤氣錶度數，我們推出「報錶電郵提示服務」
，透過電郵提示您在網上報錶。</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>請按此處即可報讀煤氣錶度數。您所報讀的度數，將會用作計算本期
的煤氣費。但於2010年12月28日後報讀的度數，會作為評估下月煤氣費的參考。</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>如您在過去一週內已報讀煤氣錶度數, 可毋須理會此提示。謝謝。</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>此致</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>香港中華煤氣有限公司</td></tr>
<tr><td width='500'></td></tr>
</table>
</td></tr>
<tr><td height='2'>
<table border='0' width='516' height='480'>
<tr><td width='500'> </td></tr>
<tr><td width='500'>Towngas account No. : xxxx-xxxx-xx</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>Dear valued customer</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>We have launched a "Self-reading E-mail Reminder Service" to bring you added convenience in reporting meter reading.</td></tr>
<tr><td width='500'> </td></tr>
<tr>
<td width='500'>Please click here and report your meter reading online now. The meter
reading reported will be used for calculating your upcoming gas charges. However, the meter reading reported after 28-December-2010 will be used as a reference for estimating gas consumption next month.</td>
</tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>If you have reported the meter reading in the past week, you may ignore this reminder. Thank you.</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500'>Yours faithfully</td></tr>
<tr><td width='500'> </td></tr>
<tr><td width='500' height='18'>The Hong Kong and China Gas Company Limited</td></tr>
<tr><td width='500' height='88'></td></tr>
<tr><td width='500'>
<table width=100%>
<tr><td>
</td></tr>
</table>
</td></tr>
<tr><td width='500'>
請按此處取消「報錶電郵提示服務」
Click here to unsubscribe from the Self-reading E-mail Reminder Service.
</td></tr>
</table>
</td></tr>
</table>
<pre wrap><html>
<head>
</head>
<body>
<pre>
Hong Kong and China Gas Company Limited
Greening up your life
</pre>
</body>
</html>
</pre></BODY>
</HTML>
===== End of quote
P.S. My iPhone 4 is running iOS4 without any modification. It gets gmail using Google Sync (ActiveSync protocol).
Message was edited by: jonesuki

There is nothing you can do to fix such problems on an iphone other than to try switching the language of your OS. Best report the problem to Apple via
http://www.apple.com/feedback/iphone.html

Is there any ways to make Mail app show prefix and suffix in the address field?

I apologize for any inconvenience that my poor English may cause.
I would like to ask if there is a way to make Maill app show prefix and suffix in the address field.
This is, in my culture, very important, especially for formal situations. When I call someone such as professors, bosses, I should put prefix after their names to show my respect. In Microsoft Outlook, there is a field called 'Display as'.
http://www.slipstick.com/outlook/contacts/contact-address-book-options-settings/
Therefore, I can choose how the name will be shown in my messages. For example, Prof. Kim instead of Kim. However, as far as I know, there isn't such options in Mail app. Is there any way that I can modify the way of displaying names in the address field in Mail app?

As far as I can determine, that is only how you see the email address, not how it is sent.
You can set up Prefixes and Suffixes in Contacts using the Add Field submenu of the Card menu:
If you use the Edit Template... command, you can choose to always have the Prefix and Suffix show on new cards.
However, I don't think Mail uses anything but First, Last for addressing emails.
You can override the behavior by manually with:
Prefix First Last Suffix <[email protected]>

Mail App doesnt send emails

My mail.app under OSX 10.5.6 doesn't not send emails nor shows any activity that an email is being sent.!! however , I do receive email from all accounts!!
is there a fix for this?
thanks

It is possible that you may need to define an Outgoing Mail Server (SMTP) entry for the ISP that you physically connected via (may be different to your mail ISP) if you don't already have one set up. For example if your mail is username@isp_one.com and your connection is via isp_two.com then the server entry may need to be smtp.isp_two.com in order for your mail to go out.
This post may be of interest:
http://discussions.apple.com/thread.jspa?messageID=9232143
Chris

Exchange 2010 Activesync with the Windows 8.1 mail app limited to 10 MB attachments?

We have a few executives that want to use the mail app on their 8.1 tablets to access our Exchange 2010 SP3 Ru7 servers via Activesync. They get connected and can sync mail, but when they
try to download attachments that are larger than 10 MB, they get an error (Sorry I don't have the exact wording) the error doesn't say anything about attachment size limit, but it works if the attachment is 9.5 MB and they get the error as soon
as the attachment is greater than 10 MB.<o:p></o:p>
I tested the app with the same attachments greater than 10 MB with an Outlook.com account and it works ok on the Windows 8.1 tablet.<o:p></o:p>
I also tested using an IPad against the Exchange servers and I can download attachments greater than 10 MB just fine.<o:p></o:p>
So it looks like only the combination of Exchange (2010 in my case) and the Windows 8.1 mail app has the limitation?
<o:p></o:p>

ActiveSync is limited in the same manner that OWA and web services are. See the following page to see how to increase this limit:
http://technet.microsoft.com/en-us/library/aa996835(v=exchg.141).aspx

Mail.app shows large emails; no attachments

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