Mail app unavailable

I have a problem with mail app. It not available and i need to quit each time. I can t use mail app

I have the same problem, receiving works fine, sending doesn't anymore as it worked fine before. In my case it happens with my hosting/domain mail account.
The only thing that works for me to send my e-mails is using my ISP"s smtp settings.
But now I can only send mails when í'm on my ISP's network and therefore i want it solved
I did some hours of troubleshooting, things like:
Checked settings over 10 times (why, i'm not an idiot lol)
Changed settings (other ports, other password, ssl/no sll, changed server name (virtual so from mail.... to mail11... and into the IP)
Contacted my hosting to report / double check however outlook in win8 and my mobile works fine with the same setup/settings.
Enabled telnet and did some sessions, all fine...
Removed NIS2013 and also reinstalled again (it's needed for my job ;))
Used the netstat command, nothing wrong
Clean boot (msconfig)
Research on internet (technet, ms answers, ...) I found a lot more posts...
There are some tips like remove the mail app / reinstall, add the full imap/smtp name if you hosting is using virutal servers (example: change mail.domain.com into mail32.domain.com) that worked in some cases.
So, either their is an issue within Win8 / Mail App or we have the same software / app that is causing this problem, for example we are all using office 2013 preview, AV/Firewall sofware NIS, ... or it's our ISP as the mail app connection could be
blocked.

Similar Messages

Mail app: Account unavailable

Im having problems with the mail app in windows 8 in regards to sending.
I have multiple accounts setup via Imap/smtp from my company website. The issue is when I send an email it says "email address" is unavailable. It seems to be syncing mail and folders without any issues.
The account is setup with "outgoing server requires authentication" and I have tested using the same settings in outlook which does in fact work without any problems.
I have tried deleting/re-adding the account. Uninstalling/reinstalling mail and even reinstalling windows and running all available updates for both store and windows.
Any help on the matter would be greatly appreciated.
Kind regards,
simon

I have the same problem, receiving works fine, sending doesn't anymore as it worked fine before. In my case it happens with my hosting/domain mail account.
The only thing that works for me to send my e-mails is using my ISP"s smtp settings.
But now I can only send mails when í'm on my ISP's network and therefore i want it solved
I did some hours of troubleshooting, things like:
Checked settings over 10 times (why, i'm not an idiot lol)
Changed settings (other ports, other password, ssl/no sll, changed server name (virtual so from mail.... to mail11... and into the IP)
Contacted my hosting to report / double check however outlook in win8 and my mobile works fine with the same setup/settings.
Enabled telnet and did some sessions, all fine...
Removed NIS2013 and also reinstalled again (it's needed for my job ;))
Used the netstat command, nothing wrong
Clean boot (msconfig)
Research on internet (technet, ms answers, ...) I found a lot more posts...
There are some tips like remove the mail app / reinstall, add the full imap/smtp name if you hosting is using virutal servers (example: change mail.domain.com into mail32.domain.com) that worked in some cases.
So, either their is an issue within Win8 / Mail App or we have the same software / app that is causing this problem, for example we are all using office 2013 preview, AV/Firewall sofware NIS, ... or it's our ISP as the mail app connection could be
blocked.

Email Account is unavailable - Mail App windows 8.1

Hi
i have used mail app in win8.1 for a while and it works, but someday it stops working, tried all methods but no result
i tried everything, windows diagnosis tool, uninstalling and installing mail app, clean boot, update mail app, disabling antivirus and firewall (avast), double check password and connection
should i change imap and smtp servers and ports? anything changed since 3 weeks ago?
i don't know what is the problem, its very annoying...

Hi,
Regarding to current information, I would like first confirm that if there is any change including software or Windows updates installed before this issue.
To make sure the email account can still work fine, please contact the provider support to know if the account is hacked or blocked for some reason. Try to change the password to see what's going on.
Considering if your current user profile was corrupted, please test the issue by creating a new user account and configure the mail app after login with this account.
Since this issue can also be caused by corrupted system files or virus, please perform a system restore back to the point before this issue and see if the app can work fine now.
Post back the event log under Event Viewer>Applications and Services Logs>Microsoft>Windows>apps for our research.
Kate Li
TechNet Community Support

Mail Aliases Unavailable in Mail App After Mavericks Upgrade

Upgraded to Mavericks on iMac and now my iCloud aliases are not available in the From field in the Mail app. When I log into iCloud through the browser, they are availalble. Use the same Apple ID on iPad and iPhone and aliases are available in Mail. Any ideas?

Using the same iCloud account that was used prior to upgrading from Mountain Lion to Mavericks. Could choose the iCloud alias when composing a new message in Mail prior to upgrading. None of the aliases are showing now. Can choose to send from an alias on iPad, iPhone and when logged into iCloud through a browser. Same account used across all devices.

Mail App stopped downloading new messages from Gmail

I'm using MBP with OS X Lion.
I've been using Mail App for my two Gmail accounts. I also use two different types of mail downloading systems (POP and IMAP) for them. For some reason, the speed of downloading new messages started slowing down a few weeks ago; however, I could still use it until today. Today, it seems like it is completely out.
It just stopped downloading new messages completely.
For the POP account, it says:
There may be a problem with the mail server or network. Verify the settings for account “POP” or try again.
The server returned the error: The connection to the server “pop.gmail.com” on port 995 timed out.
For the IMAP account, it says:
There may be a problem with the mail server or network. Verify the settings for account “IMAP” or try again.
The server returned the error: The connection to the server “pop.gmail.com” on port 993 timed out.
The weird part is that I can still send an email out of those accounts fine.
I checked the settings for Gmail, and everything seemed just fine.
I tried to re-do everything so deleted the IMAP account. Now it shows the message below:
The Google IMAP server “imap.gmail.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages.
I tried Connection Doctor and it shows as below:
I followed the suggestion by changing unchecking those boxes for SSL, but it didn't help either.
I tried "Rebuild" under mail box menu bar but it also didn't do anything.
Can anyone help me with this issue?
Thank you in advance.

By the way, my Mail App is version 5.3

Outlook/ windows 8 mail app

setting up my brothers work email on his new windows 8 tablet. I successfully connected it to outlook and he is receiving email on outlook.com however it does not seem to be syncing with his tablet at all for some reason telling me the account is unavailable?

Open the Mail app and then right-click on the bottom of the page to launch the Mail app's task bar. Then in the far bottom right, click on the
More button and click on Sync.
Carey Frisch

Having trouble removing a student email account from the Windows Mail App because the school has started using office 365 for thier email which i dont have access to

I was wondering if anybody has any ideas on how to remove a gmail account that was set up by a community college for use on their mail servers and then find out that after awhile they have locked you out because they have started using office 365 for their
emails and you are left with a student email account that you have no idea how to delete because you have missied out on deleting it before they changed to a different email provider?
Anybody with ideas please help because I don't know what to do

Hi,
Regarding to Windows Mail App, do you mean the Modern UI App in Windows 8.1? Do you mean that you want to remove the email account from Mial App? Generally, we can simply remove the account by the "Account" option in Mail App (Open Mail App, move
the mouse the right chram bar, click Account, then click the mail account\Remove account), but if the email acocunt is tied with the Microsoft Account which is used on the pc, in that case, it is unavailable to remove the email account, you need to contact
your college to disconnect the Microsoft Account.
If I'm misunderstanding something, please free correct me.
Regards
Yolanda Zhu
TechNet Community Support

Mail.app is 20GB full of email - How to manage?

Hi,
I'm working with a client who has 20GB + of data in Mail.app. It has already exploded on her iMac and I'm concerned the same will happen on her PowerBook soon if we don't come up with better mail management strategies. I've moved most of the mail out of the In Box and she has maybe 50-60 (On My Mac) folders with all of her clients spilled out alphabetically on the folders.
Is there a protocol anyone would recommend?
In addtion to this, she's trying to sync this account on at least 3 macs using a dotmac IMAP set-up. Not true "sync" but use the IMAP mac.com mailbox to view the same mail on all three computers. I'm worried that Rules that would move messages out of the IN BOX into a folder on one computer, would make them unavailable on the other two.
Any thoughts or strategies on this?
Very much obliged,
Mick

> Don't see that one on my screen
so I assumed you'd uploaded it.
Well, it’s definitely there. Don’t know why you don’t
see it, but it’s available for everybody, just like
the other avatars.
Well, I'll be. You're right. Don't know why I missed it. Sorry for the goose chase.
> And an "individual mailbox" is
the same as a folder that one might
create "On My Mac?"
Custom mailboxes appear as generic blue folders in
the mailbox list, yes.
These are the ones that she has 20GB stored in.
There is another kind of
folder (white) that’s meant to be used only as a
parent folder for other folders:
Blue and white Mail folders
explained
Yeah, I get the difference. There's a big "Import" folder that is grey/white when we import her data from the exploded program.
> There was definitely file system
corruption AND there was something
rather drastic that happened to Mail.app.
Well, if there was some filesystem corruption, it
should be no surprise that an application managing 20
GB of data would be particularly affected and that
recovering that would be particularly painful...
Yup.
> Are those listed anywhere? For
those of us who don't prowl the forums all day,
sometimes these are hard to find without a friendly
link now and then. <g>
Have you tried searching? The forums search function
is there precisely for those of you who don’t prowl
the forums all day...
Generally speaking, I can often find stuff I'm looking for here. When I post that I have not, I have not. When I post in general, it means I have not found what I'm looking for and have to ask. Time is often a factor. If I had an hour to look each time, I'm sure I'd find it. I often have 15-20 minutes and when I don't... well, you get the drift.
http://discussions.apple.com/search.jspa?q=crash&objID
=f753&dateRange=last90days
> So what would happen if an
individual mailbox had 3GB of data in it?
Overstuffed mailbox is unexpectedly empty
> perhaps you've read something I
haven't, but it sure looks like it does to
me.
Yeah, I read that ages ago and still lost data with mailboxes that would not recover or rebuild. Thanks for the note, but there's still something that's not being said in that note. I wish I understood how messages could be so completely lost when they used to be there. I wonder if it's the Mbox format or what. In Eudora Pro, this would never happen, ever. Probably because everything was text based.
I miss Eudora but it just wouldn't handle modern, html email very well. I got tired of looking at junk that Mail.app would usually display perfectly. However, nothing can beat the level at which Eudora could manage large amounts of mail with filters, boiler plates and hundreds of customizable settings. I really look forward to a time when Apple opens up Mail.app to users who need and want more custom solutions.
If you’ve read somewhere that .Mac can synchronize
mail stored locally, then it’s you who has
read something I haven’t and that Apple doesn’t say
anywhere...
> What does "Mail accounts" sync
if not that?
Account settings.
Well, then you know more than me. I haven't had time to read up on that and it seemed like it was aimed at syncing the entire account, not just settings.
> IMAP is not the only way to do
so.
Sure it is.
I'm not attempting a debate here, just mentioning there are third party sync utilities that one can use if they want to. I have not found them terribly effective yet.
> There are other programs and
solutions
Such as? May I suggest searching in this forum for
that as well before you do something you might
regret?
It's all about time. Not knowing if there really IS a reliable answer out there, I simply do not have time to search the forums endlessly in search of an anonymous answer from someone who may or may not be "knowledgeable."
But, I wouldn't try anything with a client's data without it being fully backed up and tested. No worries there.
> The server would have to be web
based because the computers are
not always in the same building.
I have no idea what server are you talking about here
nor why do you tell me this in reply to me saying
that I don’t see why the two computers being in
different rooms would be a problem...
> we may be looking at other
solutions too since there's a desire for FileMaker
and others.
I don’t understand this either. What does FileMaker
have to do with synchronizing mail between computers?
I think that perhaps this discussion may have grown without me stating clearly that it was growing. We're talking about more than just email syncing in regards to this particular client. And we have computers that are sometimes in the same building and sometimes not. It's very complex by today's standard in technology. I'm sure it will be something very simple in a few years.
The email is easy enough to sync with IMAP solutions, it's just about how to direct a client to understand what IMAP is all about. The rest of the data, Word docs, FMP databases, and so forth is more challenging.
David, thanks for your input on this.
All the best,
Mick
MacBook Pro Core 2 Duo 233mghz & a G5 dual 2GHz Mac OS X (10.4.9) Airport Base Stations N and G, and lotsa external devices...

Can you sync email sent from the iPhone to Mail.app?

When you send an email from iPhone, can you have it sync'd to the Sent folder of your Mail.app on your Mac? I had a look through the iPhone user guide and couldn't find the answer to this quesion.

It seems this is an unfair
disadvantage for POP users.
disconnekt,
I think your perception on this issue comes from an unwillingness to accept that POP email was never designed to take advantage of the features you want. It was conceived as a single client/server email retrieval system. It was nothing to do with "fairness". It is what it is.
Your desire to have the ability to receive, manipulate, and send email using different devices (iphone/desktop/laptop) yet have all those changes synchronized regardless of which device is used is a valid one. Many people (including myself) feel that way. However, I doubt Apple will spend significant development resources in finding a POP solution to this because it has already been done.
It's called IMAP accounts.
In fact, apple has adopted this protocol in it's own email services, .mac My guess is that most development resources will likely be spent along enhancing functionality in their chosen platform, not POP
Unfortunately, that still leaves you in your current situation. If you can accept what POP is (and what it is not), you can take action on a possible solution rather than wait/hope one will be developed for you. I would advise slowly transitioning to an IMAP account as this seems to be more suited to your needs. I had 4 POP accounts exclusively until I got tired of being limited to checking and sending all my mail from home. I didn't want to check or send mail on my laptop, because once I did, those messages would have already been "downloaded/uploaded" and thus unavailable/unseen when I checked mail on my home computer. My mail ended up scattered across 2 devices. (sound familiar?) I dreaded changing email accounts because I felt I would lose important contacts in the process. In reality, it was no more devastating than a home address change when you move (which I'm sure you've done before)
Here's how I did it:
1. Get an IMAP account. (.mac is one. There are many)
2. Most POP accounts allow for auto email forwarding, enable this feature to funneled all your mail to your new IMAP account.
3. Create a signature announcing your new email address and use this on all outgoing email.
4. Continue this until you feel comfortable dropping your old POP account. (I have yet to delete mine and it's been almost 2 years.)
Also note, that you could actually keep your old POP account indefinitely. Senders would just notice that all outgoing mail to you is addressed to a different domain then all incoming mail received from you.
Make the change. Based on what you've want you'll be glad you did.

Mail.app reply from .Mac alias

I remember in Tiger this was difficult to get working as the .Mac smtp server forever complained about authentication. When I clean installed Leopard using my .Mac id to retrieve my details I was amazed to find all aliases on the account suddenly available in the From dropdown of Mail.app. I'm not sure when but at some point these became unavailable again, vanished. What do people do with .Mac aliases to be able to use them in Mail? Adding an alias to the Email Address in Prefs/Accounts in the format [email protected], [email protected] just makes smtp.mac.com complain.

I remember in Tiger this was difficult to get working as the .Mac smtp server forever complained about authentication. When I clean installed Leopard using my .Mac id to retrieve my details I was amazed to find all aliases on the account suddenly available in the From dropdown of Mail.app. I'm not sure when but at some point these became unavailable again, vanished. What do people do with .Mac aliases to be able to use them in Mail? Adding an alias to the Email Address in Prefs/Accounts in the format [email protected], [email protected] just makes smtp.mac.com complain.

How to silence Apple Mail App

Hi,
one of the features I love about my Mac compared to the former Windows-**** is the fact that it allows me to work undisturbed.
With the new mail app this kind of changed.
I have one account which I can only access from within my company network or if I startup VPN. Under Snow Leopard I would simply click on the reconnect icon to have mail reestablish the connection to our company's mailserver and when I was done I would disconnect from the VPN again and in apple mail simply the connection would be marked as being unavailable.
The latter unfortunately does not seem to work under Lion. Whenever I disconnect from VPN Mail starts bragging me to enter my password (since it cannot connect to the server...). This goes on two to three times and after cancelling the attempts to enter my password again it simply shows the account as disconnect (like under Snow Leopard).
Has anyone an idea how I could get Lion's mail app to just silently drop the connection instead of asking me?
Regards,
equinox

Hi, in the preferences of Mail.app unchecking "Include when automatically checking for new messages" should do the trick, I suppose: Preferences>Accounts>Highlight the account in question>Advanced

Cannot get mail, server unavailable error message n my Yahoo account only, but not on others

Although I have no problem getting hotmail and other yahoo account messages, my PRIMARY email account has been returning an error message "Cannot get mail, server unavailable". But my server is working just fine for everything else except my main yahoo account. Could anyone shed some light on this for me? Thank you all!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Why won't Mail.app connect to iCloud mail?

I'm having a problem getting Mail app to connect to iCloud, iOS and iCloud web mail seem to be working fine with my @me.com/@iCloud.com address but Mail app on my mac is showing wh I try to add my account:
The iCloud IMAP server “p03-imap.mail.me.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages.
Gmail has/is connected fine, why not iCloud?
Thanks!

My internet connection is fine, but it won't let me change my incoming mail server to the icloud address. What do I do?
When you set up an iCloud account, it should set the correct incoming and outgoing mail servers. Why do you wish to change the servers? What are they showing that you think is not correct?

Cannot send email from the Mail App?

I've had an izymail subscription for 1 year and just renewed it last week. I could never send an email from my Mail App without a window popping up stating "izymail cannot connect to the server" and the sending bar (along the bottom of the screen) just freezes and will not send.
I've a Hotmail account linked up to izymail. Anyone know how to fix this problem?

I fixed my problem - I deleted my email account on my iPhone, then tried to setup a new account. I had a few problems setting it up. It wouldn't recognize the incoming or outgoing servers and I lost my email altogether for a few hours. Then I changed every setting possible and finally figured out that I had 2-3 "Other SMTP Servers" as well as my "Primary Server". Once I deleted the Other SMTP Servers, my email worked and i'm able to send emails now!
I also think changing the "Server Port" number helped solve my problem also, and making sure "Use SSL" was turned off.

Mail.app keeps saving downloads to Mail Downloads rather than ~/Downloads

I've modified Mail.app preferences to save downloads in the main downloads folder, ~/Downloads. But every time I double click an attachment, it still downloads to the wrong folder, Mail Downloads, in a terribly nested directory, ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads.
I've tried restarting Mail.app, I've tried restarting Mac OS X, to no avail. This is starting to smell like a constant's set somewhere, instead of referring to the current application preference.

When you get an email with attachments, mail automatically unpacks attachments into those funky nested folders. If you open the attachment directly that's what it opens, because it assumes that you just want to look at the attachment, not save it. on the other hand, if you right-click and explicitly choose download it will download a copy into the downloads folder where you expect it.

Mail app unavailable

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