Mail attachment problems on iPad and iPhone

When I receive an email any attachments do not appear on my iPad or iPhone but only on my mac. The paperclip symbol appears but no attachment can be seen. It is a hotmail account which I have set up to my iPad and iPhone and it has worked previously.

No particular reason I know of they should be available (but admittedly, I don't use Hotmail). Some basic troubleshooting you might try:
Delete and reinstall teh account
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

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I don't know about the "3" but it's a POP account. I've always suspected that Charter isn't letting go using their mobile apps for iOS. Puzzling that it doesn't block the other way. That is if Mail is open on the iMac it doesn't block access to Mail on either the iPad or iPhone. I'm guessing it's their mobile apps that are the problem but they won't admit it to me.

Menu overlay on JW player - problem on iPad and iPhone

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Football Widow-
Try resetting the iPad's and iPhone's network. I think the iPhone works the same as the iPad. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect each to WiFi.
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Can't send mail out of my iPad and iPhone using my office work mail account.

I can't send mails out of my work mail account on IPad or iPhone. I usually get error message that the server does not accept relay messages. I only get this problem on IOS devices only but on other platform I don't . Please can anyone help fix this?

Hi there Stonecold2323,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
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I have a Telstra iPhone and iPad. When I try to send or relay emails from work or other locations (not at home) to my work email or to other people I get the following message: Cannot Send Mail. A Copy has been placed in your Outbox. The recipient xxxxxx was rejected by the server because it does not allow relaying When I am at home and connected via wifi to my optusnet account, I can usually send emails from my iPad, but not always from my iPhone. Very frustrating!

Hi sgn,
Please ensure you have the correct settings by following our guide here:
https://support.telstra.com.au/t5/Email/ct-p/LSP_Email#item-ARTICLES-LSP_Email-399836
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Problems with iPad and iPhone... new appointments in grey color after creating on my book...

I have some problems with Calendar application on my iPhone and iPad under iOS 6 with Microsoft Exchange 2010 accounts
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but you should have a backup in itunes.
Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app! Good Luck!

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I have a muse site only desktop version is designed. While checking it on phone it looks ok but i can't zoom in and zoom out. Anybody know what's wrong?.
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Please provide the site url , also the issue is with any specific browser ?
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Both my iPad and iPhone have stopped receiving e-mail from Comcast using the Mail app.

This is really frustrating. I just spent an hour on the phone with a fairly good Comcast tech, and he couldn't solve the problem. They said it might be because Mail goes through iCloud, and iCloud may be having trouble.
I have tried restarting both the iPad and iPhone, changing ports, deleting and re-setting up the comcast mail account, etc. I am able to view my e-mail on my MacBook Pro using Outlook, and the Comcast website e-mail is also OK.
Any suggestions? It would be good if I could talk to an Apple tech, but apparently that is not an option.

Thanks for the additional information. No error messages. No issues w/ POP3 e-mail being locked out....
I had not changed any settings before this problem occured. Both Mail apps on the iPad and iPhone just crashed. I believe in causality (I am a Physicist), so probably it wasn't anything on my iPad or iPhone.
It has become all too common for tech companies to blame anyone but themselves. As a customer with little control or input, I find this infuriating.
Now, both my iPad and iPhone have started working again, after nearly 6 hours w/ out e-mail working.
Maybe it was sunspots!
Thanks again!

When I open an email's attachment from Outlook, the email's attachment is no longer avail to open on my iPad and iPhone

When opening an email's attachment in Outlook 2007, that email's attachment is no longer available to view on my iPhone and iPad.
How do I correct this to keep the attachment available on iPad and iPhone, when the email's attachment is initially opened from Microsoft Outlook please??

If you're talking about an old iCloud ID, you have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How do I open email pdf's on iPad and iPhone?

HII have an iPad on Ios7 and an iPhone 4. I can't open PDF attachments on either device. When I click I them in the email, it starts to load in Safari with the blue line running across. The line then disappears and then a blank page appears.
I've tried downloading Adobe from the App Store In order to 'share' by clicking on the icon that is a square with an arrow poking out of the top, however Adobe doesn't appear here when I click on it - just message, mail, twitter and facebook. There's no option to 'open in' on the bar underneath this (the one with bookmarks, reading list etc).
can anyone help please?
My mail account is an @me.com on iCloud.
Thanks.
Fran.x

lillylocket,
What is your mail app on your iPad and iPhone? Typically PDF attachments are opened in the preview screen of Apple Mail. But it sounds like your PDF attachments are opened in Safari.
Please you take a look at the Safari section of the following FAQ documents to open PDF documents in Adobe Reader for iOS.
For iPad, How to open PDF documents in Adobe Reader for iOS (iPad on iOS 7 or 8 version)
For iPhone, How to open PDF documents in Adobe Reader for iOS (iPhone on iOS 7 or 8 version)
As you have discovered, Safari does not include the "Open In" options for the Share button.
When you tap anywhere in a PDF document in Safari, the secondary toolbar is displayed below the top toolbar. You need to look for the text label button "Open In..." instead of the Share button.
Hope this helps.
Please let us know if you have additional questions.

Email issues with iPad and iPhone together

Hi,
I have an iPhone 4 and just got an iPad with wifi+3G. When I set up my iPad for email, I started getting email on the iPad ok, but I stopped getting new email on my iPhone. I want email to be received in both places.
I had been receiving email on my iPhone and my desktop through Mac mail just fine, in both places. I set up my iPad the same way I set up my iPhone:
Fetch new data set to push, using imap for incoming and smtp for outgoing.
My iPhone is giving the alert that new mail has arrived, as in the little red number pops up over the mail icon, but no new mail is showing in my inbox.
How do I receive mail on both my iPad and iPhone?

Hi Lori,
Mac OS X (10.6.4)
If you are running v10.6.4, click the Apple () menu (top left in your screen) Software Update ...
Then sync both devices, restart both devices.
Carolyn

TS3988 Problem setting up e-mail on Mac, iPad and iPhone

I am having a major problem with my e-mai @me.com
1) I have a Mac running Mountain Lion;
2) The new iPad all up to date
3) An iPhone 4 also up to date.
iCloud e-mail on the web works perfectly, sending and receiving.
On my Mac, I was able to configure as an IMAP account, but not using the standard settings provided by OS
Both iPad and iPhone, while using the same and only Apple ID I have, do not recognize the default e-mail server.
Notes only work between iPad and iPhone. Notes on Mac never worked since installation. It says it cannot be setup at the moment and ask to do it later... and has been doing that in the last 15 days...
What should I do?

GOing by what others have posted, hotmail seems to be having issues. There may be not much for you do to but to wait it out. You can always try removing and then readding your account info.

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

Thanks - I guess it is like there were two of me!
I bought the iPhone first and it seemed natural to link it to the (work) e-mail address which was in constant use. The iMac for home use came next and it seemed natural to use my home e-mail address, particularly as I knew by then that I would lose the work address after my imminent retirement. The same logic went for the recent puchase of the MacAir. I am not sure what happened with the iPad (also a recent purchase) - iTunes seemed to puch me towards the same ID as the iPhone.
It is not a huge problem - just makes my persona look schizoid! Otherwise very happy with everything Apple.

My Mail application is rejecting my password even though I'm putting it in correctly. Mail is working fine on my iPad and iPhone but not my iMac so it must be something to do with the Mail settings on my desktop. My software is up to date. Can you help?

I have an iMac, operating system 10.7.4 with up to date software. My mail application is rejecting my password even though I know I am putting it in correctly. I have an ipad and iphone and the mail application is working fine on them. On my desktop however I cannot receive or send mail. I think it must be something to do with the settings but cannot work out what. I have contacted BT who provides my email and internet. As I have another email address with them that is working correctly they believe it is a problem with mail rather than with them. Please can you help?

OK Vicky, good clues...
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

I can not receive my mail on my MAC but can on my Ipad and Iphone.

I can receive my .me mail on my Iphone and Ipad but not my MAC. the Mail box is set up with the new p99.... in the incoming mail server. It was working fine last week. My account type email address is <Edited by Host> , but the user name is sjgilreath is this suppose to be correct. Second part of the problem is my business email <Edited by Host> is also not working all of a sudden again can get mail on the Ipad and Iphone not the MAC. This is set up as pop.secureserver.net. Please help.

I am having basically the same problem. I'm getting all my pop mail from other accounts but my [email protected] address, now iCloud, is not getting my mail. It comes through on my iphone and my ipad and my iMac 10.6.8 in my studio, but not on my MacBook Pro 10.7. All I see is the little triangle with the ! . I have the old mac set to leave messages on server ( not upgradeable to 10.7)

Mail attachment problems on iPad and iPhone

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