Mail blocked on imac. Same message keeps appearing multiple times in the Recovered Messages folder but no new email gets through. Fine on ipad. Any help appreciated....

Haven't received any new emails on imac since 4 Sept (all received fine on ipad) and online gmail account. We sent an oversized message on that date and it keeps appearing continually (literally hundreds of times) in the Recovered Messages folder. I'm assuming this is causing some sort of blockage?? Seem to be able to send mail OK, just not receive (apart from new versions of the 4th September message). Any help gratefully received. Thanks

Hi,
Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
More information for your reference:
Please try to verify whether there is any expired certificate from the computer personal store.
If it is the case, please remove them.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

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