Mail in Mountain Lion hangs on Exchange mailbox "Requesting Latest Information"

I had an annoying problem recently with Mail hanging when synchronizing with our company's Exchange Server. I could somehow solve this by searching Apple Discussions and finding this thread: https://discussions.apple.com/message/21687261#21687261.
There it was recommended to disable all Rules in regard to moving messages to local mailboxes.
But this is not a permanent and satisfying solution
(deleting the Exchange account and re-adding it did not help).
Does anyone else have this problem?
What I will do next is delete all rules and start re-adding them ...
Message was edited by: Christian Theussl

I had the same problem, and was eventually able to "fix" it, in an unsatisfying way.
I noticed that I always got the "requesting updated information" message along with "moving messages" or "copying messages".  Clicking the stop sign on the "requesting updated information" message sometimes got it un-stuck, but sometimes then left one or more mailboxes in an inconsistent state, which required me to do "Rebuild mailbox" frequently.
The solution?  Disabling all of my auto-filing mail rules.  It seems that the problem occurred when these rules were being triggered to move messages from my inbox to a local mail folder.  I turned off the rules, and haven't had the problem since then.  I can move messages by hand which does not cause the hanging problem.
This is unfortunate, since I really like being able to auto-file messages by project.  I didn't have this problem with Snow Leopard.

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