Mail not coming to inbox of user.

Hi Forum,
I am using the standard function module for sending mails.
** To Trigger a mail **
  CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data = ls_docdata
      put_in_outbox = lc_x
      commit_work   = lc_x
    TABLES
      packing_list  = lt_objpack
      contents_txt  = lt_objtxt
      receivers     = lt_reclist.
lt_reclist contains two recoreds
1) RECEIVER                                             requestor's mail id
   REC_TYPE                                             U
   COPY                                             X
2)RECEIVER                                             approver's mail id
   REC_TYPE                                             U
The mail is trigered from requestor's inbox.
The problem here is that neither the approver is recieving the mails in his inbox nor the requestor is recieving a copy of mail in his inbox but there is a copy of this mail in requestor's outbox.
I am testing all this in business workplace inbox as there is no provision of trigering mail in the development server.
Please help me on this.
Regards,
Anubhav

Hallo everyone,
Please go through the following observations...
Case1)
** To Trigger a mail **
  CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = ls_docdata
      put_in_outbox              = lc_x
      commit_work                = lc_x
    TABLES
      packing_list               = lt_objpack
      contents_txt               = lt_objtxt
      receivers                  = lt_reclist
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      operation_no_authorization = 4
      OTHERS                     = 99.
SY-SUBRC EQ 0
Available in Requestoru2019s outbox , CC not coming in requestoru2019s inbox.
Not available in approver;s inbox
In transaction SOST it shows..
Status -->Waiting for both records
Case2)
**To Trigger a mail **
  CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data = ls_docdata
      put_in_outbox = lc_x
      commit_work   = lc_x
    TABLES
      packing_list  = lt_objpack
      contents_txt  = lt_objtxt
      receivers     = lt_reclist.
  IF sy-subrc EQ 0.
    SUBMIT rsconn01 WITH mode = 'INT'
                  WITH output = ''
                  AND RETURN.
  ENDIF.
In requestor's login in SOST transcation a popup comes up with following message
    Express document "Send status for document:" received from author "REQUESTOR"
    Express document "Send status for document:" received from author "REQUESTOR"
The title of  inbox of requestor changes to
Cannot be sent: Send status for document:
If you see detail message it shows
Status received for this document:
     Send status for document:
Sent on:
     20.07.2009 19:13:32
Sent by:
     Requestor
Status for Recipient horizon Anubhav:
     Cannot process message, no route from Requestor to Approver
No copy in requestoru2019s inbox nor a mail in approveru2019s inbox.
After a few minutes the status of all mails change to Error in SOST .
What is the problem in sending mails...?
Thanks a lot,
Anubhav

Similar Messages

  • Mail not coming to inbox on powerbook but comes in on iPad and Iphone

    Just upgrade ios on ipad. Now mail not coming into my powerbook, but does come in on iPad and iPhone.
    Weird!!!

    Just upgrade ios on ipad. Now mail not coming into my powerbook, but does come in on iPad and iPhone.
    Weird!!!

  • E-mail not coming thou

    E-mail not coming thou on iPad

    Is it a NEW problem ? Was it working OK earlier ? Did you try Manual Sync ?
    Also provide details of your Device ..

  • Work flow mails are not coming to inbox but coming to out box in quality

    Hello,
    We are working on the implementation of Work flow for Purchase orders.
    Work flow customization is completed and even work flow is triggering when ever I create Purchase Order.
    Even Agent assignment also completed for work flow tasks via T code PTFC_CHG.
    This work flow is working fine in development.
    When I moved this workflow to quality I got a problem.
    Problem here is Work flow mails are not processing out of SAP Outbox to approvers  inbox even also after executing the program RSWUWFML2.
    When I triggered the PO in development the work item is moved to SAP out box as well as inbox. In quality It is not coming to SAP inbox.
    If I check in SOST,I will not see any of the entries related to work flow mails.
    Only above I can see in my SAP Outbox.
    So how can I Process these messages to approvers SAP Inbox.
    Any body please help me where the problem is
    With regards,
    Sudhakar

    Hi SP,
    I may be wrong, but on reading ur thread, I feel u r mis interpreting SAP Outbox with Outlook.
    Is it so, because u have mentioned about RSWUWFML2 and SOST, which comes into picture only if u r using an external mail like Outlook.
    If its Outlook, then there is no doubt that ur work item would get deleted from SAP Inbox and would be present only in Outlook.
    If its SAP Outbox, then u r not supposed to get ur work item in ur Outbox unless it is processed or executed thru ur SAP Inbox.
    Hope it helps.
    Aditya
    Edited by: Aditya Varrier on May 23, 2008 1:52 PM

  • Mail not in SAP inbox.

    Hi Gurus,
    I am new to workflow.. I have created a workflow from one of the examples of User Decision and SendMail.
    After i recive the work item .. i have three options: Approve, reject and cancel.
    when i click aprrove ior reject, i am supposed to recieve mail in my sap inbox..
    But i am unable to see the same/get the same..
    Can neone tell me if some settings need to be in place..?
    Best Regards,
    Navin Fernandes.

    Please check the setting in SWU3...
    there Maintain Runtime Environment should be maraked as Green tick mark...
    If not...please do the Perform Automatic customizing...by clicking the second icon at the top....
    Then test your workflow....

  • Incoming mail not appearing in inbox on my macbook

    Hi, Up until yesterday my mail was synching fine. Yesterday, all of sudden the incoming mail appears to be happening but the new messages are not in my inbox on my macbook. The messages are synching to my iPad.
    I tried rebuilding mail; rebooting; also repairing permissions per the other messages in this area.  Any other suggestions?

    The correct forum is here:
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.6_snow_leopard?view= discussions#/?per_page=50

  • SUS - MM Scenario: notification mail not sent to all Supplier Users

    Hi,
    we're in a SUS-MM scenario and we publish Purchasing documents (PO and/or SAR) to SUS portal.
    The notification mail for new published documents are sent only to the e-mail address of the Supplier (imported from SAP to SUS) which is in the SAP Supplier Master data. But if the Admin supplier creates other users for the supplier (F1 / F2 / F3), the notification mail for new published PO/SAR are not sent to the mail address of F1 / F2 / F3 users. Is it the standard behavior or is there some missing customizing setting missing?
    Our customer wants that notification mail are sent to all the mail addresses of the Supplier Users.
    Has someone had this kind of requirement? and, if it is not achievable via standard customizing, which could be the right solution to meet this requirement?
    Thanks in advance

    Hi,
    This is a standard SAP process which SAP has provided,
    The other way is to develop a custom program,
    1) Select the Supplier.
    2) Check the available contact persons of the Supplier.
    3) When a document is created in ECC (Hope you are in MM-SUS), select the list of contact persons for Supplier. (I assume need a RFC FM to develop to SUS)
    4) Send a e-mail to all users linked with this Supplier.
    You can find the linked Contact persons in BP transaction and Table BUT000.
    Please change the Status of the Issue once your problem solved, other will get benefitted. If possible post the soulution.
    Thank you,
    Anil

  • Mail not coming to computer

    My mail is coming to my phone but not my computer???

    Hi ..
    Try this support article >  OS X Mail: Troubleshooting sending and receiving email messages

  • New IMAP mail not appearing in inbox

    I've been having trouble with new mail appearing in the inbox. Mail is set to check every minute, and the account is enabled. New mail will only appear in the inbox if I click on another mailbox and then re-select the inbox. It will also appear if i rebuild the mailbox, restart mail, or take mail offline and then online again. Manually checking mail doesn't cause new messages to appear. The account is an IMAP account, and I've since turned off all of the rules to no effect. Is anyone else having this type of problem? Any ideas how to get mail to update properly?
    MacBookPro   Mac OS X (10.4.8)  

    Do you happen to check your mail from different mail clients on different computers? For example, when I check mail from both my laptop and my desktop, I've noticed that one of them can stop getting new mail or even get confused about which message it's displaying. The subject might say one thing, but when I click on it, I get the body of a different message. I've found that the mail client can get confused about how many messages are in the mailbox if the other client deleted some messages.
    That's when syncing the client with the server is necessary.
    If I delete two messages from one client, then I don't see new mail in the other client until I get more than two messages, and even then I never see those first two unless I sync.

  • Configured Alert in RWB, but alert mails not coming in Alert Inbox

    Hi Experts,
    I have created an alert in alrtcatdef and set the rules in Alert Category
    However for the interface fialure, did not find any alert mail in RWB's alert inbox.
    Please suggest, where I ama missing.
    Regards
    Pankaj

    you have to check below steps:
    step1: u have to check connection is maintain / not to mail outlook by using report:  RSALERTTEST
    step2: r u provide correct user details in SU01 .
    step3:r u select fixed recipients in alertcategory
    refer below blogs:
    Trouble Shoot alert config
    https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327
    Alert troubleshooting guide
    http://www.saptechies.com/xi-alerts-troubleshooting-guide/
    Alert configuration
    https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328

  • BPM task not coming in inbox

    Dear Experts,
      This regarding the UWL issue which we are facing in our landscape.
    We have an EP 7.01 SP11 system by which users access the BPM task and CE 7.2 SP06 system
    Where the BPM workflow is created.
    SSO is configured properly between these two systems where both  systems UME is pointing
    to the same LDAP. System configurations and UWL configurations are done properly ,in fact the
    tasks where coming properly in the inbox before.
    But all of sudden without any changes its not working now . we are not able to find the root cause
    of it.
    Kindly help us to resolve this issue and let us know if you need more inputs.
    Many thanks in advance.
    Regards,
    Parthibaraja

    Dear Parthibaraja
    I hope you are well and many thanks for using the SAP Discussion Forums .
    In relation to the issue you described you mentioned:
    We have an EP 7.01 SP11 system by which users access the BPM task and CE 7.2 SP06 system Where the BPM workflow is created.
    SSO is configured properly between these two systems where both  systems UME is pointing to the same LDAP. System configurations and UWL configurations are done properly ,in fact the tasks where coming properly in the inbox before.
    Now although you mentioned the configurations are setup accordingly. I would like you to kindly review the UWL Destination Service Configuration as the smallest discrepancy maintained can cause unpredictable and unexpected behaviour.
    SAP Note: Note 1133821 - UWL Destination Service configuration
    When you followed and implemented SAP Note 1133821 - UWL Destination Service Configuration we need to make sure that connector names and also destination names match exactly (Case Sensitive).
    Example: I mean if your portal system alias (=UWL connector name) is for example XYZCLNT100, then the rfc destination name should be exactly XYZCLNT100$WebFlowConnector.
    After checking this and if you make any configuration changes
    Clear the UWL Cache
    Restart the UWL Service (during a period of downtime/low usage levels)
    Now in terms of the UWL and BPM tasks there are some important points to highlight which are covered in the following documentation link:
    http://help.sap.com/saphelp_nw73/helpdata/de/4a/ee9c7488946d62e10000000a
    42189c/frameset.htm
    I have come across similar scenarios in the past which have been resolved after consulting the following SAP Note Documentation:
    SAP Note: 1585226 - BPM UWL Connector Failure
    Kindly Check whether the proxy settings are done correctly and http.nonProxyHosts has proper entries as explained in the note 1507174. (Proxy settings for the J2EE engine). You NEED to have SSO configured as in a case with 730, absolutely no user mapping should be used on webflowconnectors.
    Kindly update me as per your findings.
    I greatly appreciate your time and patience and I look forward to recieving your reply.
    Kind Regards & All The Best
    Troy Cronin - Enteprise Portal Support Engineer

  • Mail not showing up in secondary user account mail app

    After buying a new macbook pro, I migrated my data from my Air to this new machine (after setting up my new system) and the Pro created a new user account to handle this.  The problem is, the migrated user and its data are what I want the primary account to be.  Everything works as normal as though it is, with the annoying exception of my mail app.  The first account set up with this new machine is the only one that receives any of my emails to the mail app.
    A few things to note:
    I have verified that the migrated account (ie. the account I WANT as the primary user account for access to my emails via the mail app) has all the same email user settings as the other user account on the machine (the one I don't use as my primary).
    Also, I have pretty decent knowledge of what I'm doing and am beating my head against the wall trying to figure out the problem.
    Thinking of deleting the user account that was created when I first purchased this macbook Pro, but unsure if that will allow the account I want to use to be able to magically access my new emails coming in.  For now, if I want to read any of my new incoming emails, I have to log off my primary user account and log into the other one I don't use.  VERY annoying.  Any help?  Thanks

    If you want to see Macintosh HD on the Desktop and you don't see it, that's because you have to turn on this feature. Open the Finder menu (on the menu bar) > Preferences > General, and mark "Hard disks".
    Another way of seeing it is through Finder's sidebar. Open a Finder window, and Macintosh HD will appear on the Finder sidebar, under "Devices". If you don't see it there, open the Finder menu > Preferences > Sidebar, and mark "Hard disks"

  • Mail not coming in even though it's on the server

    A friend is having trouble receiving her emails. She's running 10.4.11 on an eMac.
    The last email she received was 5 days ago. She can send emails no problem. When we look at the server via Account Info we can see all her emails but they're not transferring to her inbox. Strange!?
    Action taken so far:
    Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
    Move this Folder to the Desktop...
    /Users/YourUserName/Library/Caches/Mail/
    Move this file to the Desktop...
    /Users/YourUserName/Library/Mail/Envelope Index
    Reboot.
    If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
    /Users/YourUserName/Library/Mail/MessageRules.plist
    /Users/YourUserName/Library/Mail/MessageRules.plist.backup
    This has not worked. Any further info/help would be appreciated.
    Thank you.

    I haven't heard of any actual Viruses, but some other malware...
    See if you might have this malware redirecting DNS queries...
    http://macmegasite.com/node/3924
    http://www.ehow.com/how2128387remove-osxrspluga-trojan-horse-mac.html
    How to fix...
    http://www.macosxhints.com/article.php?story=20071031114140862
    Get MacScan...
    http://www.apple.com/downloads/macosx/networking_security/macscan.html
    Malware list....
    http://x704.net/bbs/viewtopic.php?f=6&t=4479
    Klaus1 on viruses...
    http://discussions.apple.com/thread.jspa?threadID=1764179&tstart=0
    Do they use any MS Office type software?

  • Apple Mail not updating IMAP inbox

    When new mail arrives in an IMAP inbox, Apple Mail will not show the new messages until several hours pass or Mail is quit and restarted. The new mail is visible via other IMAP clients (Thunderbird, Entourage, iPhone) but not in Apple Mail. This occurs once or twice a week with no obvious common trigger. It is happening on my personal computer and many of my client's systems. I've tried rebuilding Inboxes, re-syncing accounts, deleting envelope indexes, creating new mail accounts, new users, etc.... The problem will always return eventually and only quitting and restarting Mail will cause the IMAP INBOX to update.
    Affected system: Apple Mail, Snow Leopard 10.6.3 although this has been occurring on multiple systems going back to 10.5 with multiple email providers.
    I've searched and searched and just found numerous people with the same issue and no solutions. All of those threads were archived with replies no longer allowed, so I started yet another thread.

    Ernie Stamper wrote:
    That is correct, but this IDLE to achieve push email might not be working well, at least with Mail. But post back if this does not correct the problem.
    Ernie
    I have two systems that have the issue and both had the IDLE box checked. I unchecked them both and they ran all day today with no lapses in email. Looks promising but the issue has gone for days sometimes before it re-appears.
    I will keep you posted. Hopeful.

  • Receiver mail adapter error -mail not going to other domain users

    in xi this error is coming in mail adapter -
    Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: java.io.IOException: server not responding OK to MAIL FROM;  Domain of sender address XXXat d rate of XX.XX.com does not resolve
    any resolution.upto yday everything was working fine.i crosschecked scot settings they r ok.

    Hii,
    In SXMB_MONI , its showing successful.
    In RWB , its showing error
    Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: java.io.IOException: server not responding OK to MAIL FROM;  Domain of sender address XXXX does not resolve.
    I checked mail id is perfect and settings r ok.
    Pls let me know wat else we can check and rectify it.

Maybe you are looking for