Mail not working on macbook pro

Question

     I have no problem accessing mail on my iphone or ipad 2, but on my macbook pro all i get is a spinning gear wheel and a triangle telling me to verify my setting. I've looked til I'm blue in the face and I cant work it out, anyone help!

Answer 1

When you set up an exchange account in Mail, it automatically appends /exchange/username to the servers when it sets up your account. So, no, that's not the answer. It's not enough that you can access Outlook Webmail, there's a server-side difference between browser-based access (true webmail) and mail client-based access. Although Mail allows you to set up an exchange account, most server admins block off-network mail client access (i.e. users at home can use a web browser, but not Outlook, to access their account from their home computers). Further, Mail cannot access the Exchange server directly (if it could, you could access your account if you were connected to your corporate network via a VPN, which you could do now with Entourage).
Bottom line, unless the server admin allows access, you are not going to be able to set this up on your own. If your IT department will allow access, they will probably help you set it up (but, it will most likely be via Entourage and a VPN, unless they are pretty open about their access policies - not a common trait in IT admins).
An easier solution would be if the Exchange server is set up to allow IMAP access - but, again, this is usually not allowed for security reasons.