Mail screen too big to see dashboard or toolbar

Somehow when on my email, the screen got so big that I can't access the dashboard or even the toolbar so I can't even start a new message, can't see the icon. The only way I can quit is not by pressing the red button (because I can't access it) but by control/q, then it seems as though the page slides away, I have looked up every possible forum and can't work out what to do. I've tried restarting but it's just the same. I am 62 and not very computer literate so don't get technical please.
Message was edited by: hendonheather I've answered my own question, I pressed "esc" and it miraculously changed back to normal. That was after pressing every key on the keyboard.

I'm replying to my own question. I pressed "escape" and it returned to normal.

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I Think that Zoom might be turned on.
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Should it happen again double tap the screen with three fingers. Then go to settings> general> accessibility> zoom> off.

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(I am trying to solve this for my mom over the phone as she is 2 hours away from me, but am stumped. She has never used a computer before now, but I am not that much better)
She says she was typing a reply to an email within Mail and guesses that she must have inadvertantly hit something and everything all of the sudden turned huge and when she closes out, her stamp disappeared from the dock. It is not a re-sizing issue as I had her try the green button and the lower left resizing corner. I had her replace the mail stamp in her dock and re-start her computer, but apparently when she opens mail, it still has a huge window. Any ideas? I know this probably isn't much information, but I can pump her for more if anyone has any obvious ideas. I can't imagine what key would've caused such a mis-hap.
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OK. thanks on the alias.
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[IMG]http://i35.tinypic.com/qzko40.jpg[/IMG]

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John,
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http://support.apple.com/specs/macbook/macbookmid2007.html
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Mail screen too big to see dashboard or toolbar

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