Mailto link doesn't work

I had gmail set as my default email client for Firefox. It was working fine for a long time, but then, all of sudden it stopped working. Now when I click on email links, new email window opens, but for some reason it cannot fully load, it just gets stuck.
Sometimes when I clear cookies, it will work once, but then stops working again.
I have tried restarting Firefox without addons, but then email links don't work at all.
Also, I tried switching my default email program in Firefox and Control Panel to Outlook, but it doesn't do anything; when I click on email links, it tries to open email window.

Hi fedgosh,
I'd try starting Firefox in [[Safe Mode]] and setting gmail as the default again. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile creating a new profile].
Hopefully this helps!

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