Maintain Multiple Email-ids in BP

hi gurus,
my query is regarding escalation emails while creating complaints in IC webclient.
can i maintian 2 email ids for 1 BP, such that on escalation Mail should go to both emails on same time..??
-Nirav
Message was edited by:
        Nirav Ashar

Dear Nirav,
You can always maintain more than one e-mail id for a BP. In GUI in e-mail id field enter the e-mail id and then click the arrow button (other e-mail ids) or in UI click insert to enter more than one. You can check the stdndard option/do not use option.
Thanks,
Atin

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