MAJOR Creative Cloud installation issues - any advice?

I purchased Adobe Photoshop a few weeks ago on an older computer and now want to install a second copy on a new computer (Mac Mini, brand new with plenty of memory and disk space)... I started by downloading Creative Cloud to install. On both Firefox and Safari, the link to install comes up as an 'address not understood...' Looks almost like a bogus link. If I skip this step and jump directly to Photoshop installation, it takes me to a page that asks me to click on the link to install Creative Cloud... and now I'm in a circle.  If I switch over and install Adobe Applications Manager, I get a message saying that the "Installer failed to initialize, please see Adobe Support Advisor to detect the problem." When I click on the link in that box, the site tells me that the product is no longer available. I've been working on this problem for about three hours now, and every link I can find online to the Creative Cloud download goes to a bad address. I've also empties the browser cache, zapped the PRAM... all kinds of things. Still, no luck.  Anyone got an idea of what might be causing this? Install was so easy a few weeks back on my older Mac (both are running Mavericks most recent OpSystem....).
Any ideas or suggestions greatly appreciated!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    Meg81 error 214 indicates a download data validation error.  This means that the update you downloaded became corrupted likely during the download process.  I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
    You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

  • The creative cloud installs but i do not see any apps to install

    the creative cloud installs but i do not see any apps to install

    Without knowing anything about your system and other details we can't tell you much.
    Mylenium

  • Adobe Creative Cloud app, Mac OSX, "The Creative Cloud installation is no longer functioning..."

    OS: 10.9.4
    For about 2+ weeks I've been getting the following message in the Creative Cloud App:
    Download Error
    The Creative Cloud installation is no longer working
    uninstall and download again from http...
    I've searched through various discussions and followed every suggestion I had come across, including:
    Uninstalled/reinstalled Creative Cloud
    Renamed files in the following directories:
    ~/Library/Applications support/Adobe/OOBE
    /Library/Applications support/Adobe/OOBE
    ~/Library/Applications support/Adobe/AAMUpdater
    /Library/Applications support/Adobe/AAMUpdater
    Deleted files in above-listed directories.
    Checked all network settings including proxy, DNS, etc.
    Logged in as myself, I launched Creative Cloud as root (sudo /path/to/app)
    Between each step I uninstalled/reinstalled the Creative Cloud app. The logs (in ~/Library/Logs/) don't show any major issues, other than claiming that a preference file can't be read. I tried deleting all preferences related to ACC and the log continued to show the same message.
    Any suggestions outside of the standard list of fixes would be most welcome, at this point I'm ready to cancel my CC subscription, I feel Adobe made a big mistake by changing to this format. When it works, it's great, but when it doesn't it causes loss of productivity and immense frustration.

    Tried this with no success. Although, your mention of permissions led me to launching Disk Utility and repairing permissions. I then noticed my hard drive had a failing S.M.A.R.T. status. I swapped out the hard drive and restored from Time Machine backup, repaired permissions, uninstalled Creative Cloud, repaired permissions again and removed all files mentioned in my original post. I then reinstalled and: still get the same dang error! This is ridiculously frustrating.

  • Adobe Creative Cloud installer crashes on launch

    This is my scenario:
    1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
    2. Cloned the disk since I was switching to a new SSD
    3. CC or any of the Adobe apps did not launch any more
    4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
    5. Repaired disk permissions
    6. CC Installer crashes on launch
    Crash report:
    Process:         Creative Cloud Installer [632]
    Path:            /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    Identifier:      com.adobe.Creative-Cloud-Installer
    Version:         2.0.0.181 (2.0.0.181)
    Code Type:       X86 (Native)
    Parent Process:  launchd [136]
    User ID:         502
    Date/Time:       2013-07-07 20:50:29.778 +0200
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    /Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib             0x9848c3ba __kill + 10
    1   libsystem_kernel.dylib             0x9848b4bc kill$UNIX2003 + 32
    2   libsystem_c.dylib                  0x9729051b abort + 215
    3   libc++abi.dylib                    0x95ed07e0 abort_message + 151
    4   libc++abi.dylib                    0x95ece249 default_terminate() + 34
    5   libc++abi.dylib                    0x95ece289 safe_handler_caller(void (*)()) + 13
    6   libc++abi.dylib                    0x95ece2f1 std::terminate() + 23
    7   libc++abi.dylib                    0x95ecf3e6 __cxa_throw + 110
    8   com.adobe.Creative-Cloud-Installer     0x001c008f 0xea000 + 876687
    9   com.adobe.Creative-Cloud-Installer     0x001c01d6 0xea000 + 877014
    10  com.adobe.Creative-Cloud-Installer     0x001bf8de 0xea000 + 874718
    11  com.adobe.Creative-Cloud-Installer     0x001bf94c 0xea000 + 874828
    12  com.adobe.Creative-Cloud-Installer     0x001bfc0a 0xea000 + 875530
    13  com.adobe.Creative-Cloud-Installer     0x001bfda6 0xea000 + 875942
    14  dyld                               0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
    15  dyld                               0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    16  dyld                               0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
    17  dyld                               0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    18  dyld                               0x8feeae05 dyld::initializeMainExecutable() + 211
    19  dyld                               0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
    20  dyld                               0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
    21  dyld                               0x8feea077 _dyld_start + 71
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xbff15b74  ecx: 0xbff15aec  edx: 0x9848c3ba
      edi: 0x97290451  esi: 0xbff15b24  ebp: 0xbff15b08  esp: 0xbff15aec
       ss: 0x00000023  efl: 0x00000286  eip: 0x9848c3ba   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xac9e4000
    Logical CPU: 0
    Binary Images:
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    0x95efc000 - 0x96055ffb  com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x96056000 - 0x96498fff  com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x96499000 - 0x964abff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x964ac000 - 0x964b6ffe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
    0x964b7000 - 0x964baffc  libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x964bb000 - 0x964dffff  libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x964e0000 - 0x964f2fff  libbsm.0.dylib (32)  /usr/lib/libbsm.0.dylib
    0x96595000 - 0x96595ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x96596000 - 0x96596fff  com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x96e15000 - 0x96ec9fff  com.apple.coreui (2.0 - 181.1)  /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x96ed8000 - 0x970c0ffb  com.apple.CoreFoundation (6.8 - 744.19)  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x970c1000 - 0x971b2ffc  libiconv.2.dylib (34)  /usr/lib/libiconv.2.dylib
    0x971b3000 - 0x971dcfff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
    0x971dd000 - 0x97241ff3  libstdc++.6.dylib (56)  /usr/lib/libstdc++.6.dylib
    0x97242000 - 0x972fffeb  libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
    0x97300000 - 0x97300fff  libSystem.B.dylib (169.3)  /usr/lib/libSystem.B.dylib
    0x97301000 - 0x97320ff3  com.apple.Ubiquity (1.2 - 243.15)  /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x97321000 - 0x9732dffe  libkxld.dylib (2050.24.15)  /usr/lib/system/libkxld.dylib
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    0x97483000 - 0x974cbff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x974cd000 - 0x974d4ffb  libunwind.dylib (35.1)  /usr/lib/system/libunwind.dylib
    0x974d5000 - 0x974d9fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x974da000 - 0x975e7ff3  com.apple.ImageIO.framework (3.2.1 - 850)  /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x975e8000 - 0x97615ffe  libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
    0x97616000 - 0x97751ff7  libBLAS.dylib (1073.4)  /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x97752000 - 0x9777eff7  libsystem_info.dylib (406.17)  /usr/lib/system/libsystem_info.dylib
    0x9777f000 - 0x97785fff  libGFXShared.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x97786000 - 0x977c5ff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x977c6000 - 0x977cdff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x977d9000 - 0x977effff  com.apple.CFOpenDirectory (10.8 - 151.10)  /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x977f0000 - 0x9780eff3  com.apple.openscripting (1.3.6 - 148.3)  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x9796d000 - 0x97971fff  com.apple.OpenDirectory (10.8 - 151.10)  /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x97972000 - 0x97a70ff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x97a71000 - 0x97af6ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x98015000 - 0x9806ffff  com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x98070000 - 0x9812eff3  com.apple.ColorSync (4.8.0 - 4.8.0)  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x98131000 - 0x9816cfef  libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x9816d000 - 0x9816fffd  libCVMSPluginSupport.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x981a1000 - 0x981c5fff  com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
    0x981c6000 - 0x981d4fff  libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
    0x981d5000 - 0x981d5ffd  com.apple.audio.units.AudioUnit (1.9 - 1.9)  /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9823d000 - 0x982a5fe7  libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x982dc000 - 0x982e3fff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
    0x982e4000 - 0x98332ff3  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x98333000 - 0x9833fff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x98340000 - 0x98384ff7  libGLU.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x983dc000 - 0x98477fff  com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
    0x98478000 - 0x98492ffc  libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
    0x98493000 - 0x9884bffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x9884c000 - 0x989c4ff5  com.apple.QuartzCore (1.8 - 304.3)  /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x99410000 - 0x9952cffb  com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x9952d000 - 0x9956ffff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
    0x997de000 - 0x997feffd  com.apple.ChunkingLibrary (2.0 - 133.3)  /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x997ff000 - 0x99814fff  com.apple.ImageCapture (8.0 - 8.0)  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x9985d000 - 0x998befff  com.apple.audio.CoreAudio (4.1.1 - 4.1.1)  /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9995d000 - 0x999d9ff3  com.apple.Metadata (10.7.0 - 707.11)  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x999da000 - 0x999e8ff3  libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
    0x99a15000 - 0x99d35ff3  com.apple.Foundation (6.8 - 945.18)  /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x99d36000 - 0x99d39ff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x99d3a000 - 0x99d3cffb  libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x99d3d000 - 0x99e8bff3  com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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    0x99ea0000 - 0x99ea1fff  liblangid.dylib (116)  /usr/lib/liblangid.dylib
    0x99ea2000 - 0x99ee4ffb  com.apple.RemoteViewServices (2.0 - 80.6)  /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x99f28000 - 0x99f35ff7  com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
    0x99f36000 - 0x99f36fff  com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
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    0x99f51000 - 0x99f51fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
    0x9a1ed000 - 0x9a202fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12)  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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    0x9a217000 - 0x9a21bffc  libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9a21c000 - 0x9a268fff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
    0x9a269000 - 0x9a56eff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x9a56f000 - 0x9a67c057  libobjc.A.dylib (532.2)  /usr/lib/libobjc.A.dylib
    0x9a67d000 - 0x9a68dff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 512
        thread_create: 2
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
    Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             11.3M
    MALLOC guard page                    48K
    Memory tag=35                      7480K
    Stack                              64.0M
    VM_ALLOCATE                         932K
    __DATA                             5224K
    __DATA/__OBJC                       164K
    __IMAGE                             528K
    __LINKEDIT                         30.4M
    __OBJC                             1528K
    __OBJC/__DATA                        64K
    __PAGEZERO                            4K
    __TEXT                             84.7M
    __UNICODE                           544K
    mapped file                        83.9M
    shared memory                        12K
    ===========                      =======
    TOTAL                             290.4M

    After a full day of reading forums to no avail, Apple Support actually solved this issue.  In OS 10.8.4, no Abode Cloud app would launch.  The splash screen would appear and that's it.  This solved it -
    This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
    Restart Lion holding down CMD+R.
    This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
    In the Terminal window, type resetpassword and hit the return key.
    The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
    At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
    The reset process takes a couple of minutes. Repeat for all accounts and then restart.

  • Attempting to install Creative Cloud Installer crashes my computer

    I am attempting to install Adobe products from Creative Cloud using Creative Cloud installer. I am on a Macbook Pro version 10.6.8 Build 10K459 if that helps at all.
    When I try to install, the authentication window asking for the admin password crashes and I can't type in the window. When I cancel the download, Finder crashes and the only course of action is to reboot the computer manually via the power button.
    I can install other programs which go through the same administrator permission without issue, so I'm quite sure this is not my computer's problem. I have re-downloaded the installer several times to no difference.
    One additional detail that may help is that I had trials of Photoshop and Flash Pro on the same computer in the past, which have been uninstalled.
    Thank you for any help!!

    Just another detail - I was advised to try creating a new user with administrator privilege on my computer, this didn't work either, just had the same problem.

  • Creative Cloud installer downloads but will not run

    I have downloaded and re-downloaded the Creative Cloud installer but when i click on the download to run it my computer (Sony Vaio windows 8) acts like its trying to but nothing ever happens.
    Specs:
    Sony Vaio
    Intel core i7
    windows 8.0 (have not updated)
    8 gigabytes of ram
    Thanks

    Deathknive you are welcome to review the installation logs for the Creative Cloud Desktop application for specific errors.  Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files.  You are welcome to post any specific errors which you discover.

  • Creative Cloud Installer doesn't won't install anything and won't uninstall itself. Nothing in system tray and doesn't show uo in force quit applications

    I ran the installation which opened a blank window with a loading animation. Nothing happened. I rebooted and now Creative Cloud installer won't load, I can't uninstall using the uninstaller because it says the application is running though I see nosing of it. I have downloaded the dog file and tried a second installation but that just quits out after a second of attempting to run. Any advice?

    Update: 5th atemot at install and it now claims to be downloading the applications.

  • Creative Cloud installer quits 1/2 way through install

    Help! Creative Cloud installer quits 1/2 way through install (am on Mac Yosemite 10.10.1 and purchased Creative Cloud desktop d/l via the Adobe site).
    I have:
    Logged out of Adobe and restarted
    AdobeCreativeCloudCleanerTool - worked OK but didnt remove any applications
    ApplicationManager8.0_all to install CC, it quits. Error message:
    But this has been discontinued!

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I get an error when trying to download the creative cloud installer.  The message says to contact customer support.

    Any advice for not being able to download the creative cloud installer?

    Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

  • Creative Cloud Installer gets half way through downloading the desktop app then just disappears, without downloading, why is that?

    Creative Cloud Installer gets half way through downloading the desktop app then just disappears, without downloading, why is that?
    I have recently purchased a student subscription to the 'complete package', my credit card was charged.  Then I download the Creative Cloud Installer from the website, that's fine, then I double click the Creative Cloud Installer as per instructions, it starts downloading the desktop app, but only gets to about halfway then just disappears. 
    I've tried using both safari and chrome, restarting my computer, but neither has worked.
    I have noticed that the website will not keep me logged in for long either, it keeps switching to BUY instead of DOWNLOAD. 
    Any ideas?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Hi everyone- does anyone know how to fix "error-600" which comes up when i try to launch creative cloud installer- its driving me insane..

    Error-600 keeps appearing when I try to launch creative cloud installer- does anyone know how to fix this? osx 10.9.2
    help is greatly appreciated

    Welcome to Adobe Forum,
    If there is no billing issue, then I would like to mention that
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • Creative Cloud Installation Failure

    Second night with the same issue, creative cloud for desktop on Windows 7 wants to update again.  It starts, downloads, and fails again.  Last night I went through the effort of trying to repair it via the other forum topics.  I ended up uninstalling everything with the clean command, renamed the OOBE directory multiple times to something else, and finally installed everything again.  Of course, shutdown and restart this evening... there is a new update... and Fail.  Back to the starting point again.
    Looking at the installation logs it appears the root cause is the creative cloud installation is not getting administrator rights.  It's not asking for them either.  Accord to the OOBE LOGS, it can't clean up and remove some directories.  Thus is rolls back the installation and calls it a failure. 
    From Adobe CSXS Infaturcture 4 Driver 4 09-04-2013.log
    09/04/13 19:15:16:941 | [INFO] |  | OOBE | DE |  |  |  | 3292 | UninstallSeq property not found in database
    09/04/13 19:15:16:957 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 1)
    09/04/13 19:15:16:957 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    09/04/13 19:15:16:988 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Fireworks CS6\Commands". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 2)
    09/04/13 19:15:16:988 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    09/04/13 19:15:16:988 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\ExtendScript Toolkit". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 4)
    09/04/13 19:15:16:988 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
    09/04/13 19:15:16:988 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmediaserver". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 5)
    09/04/13 19:15:16:988 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
    09/04/13 19:15:16:988 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmanager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 6)
    09/04/13 19:15:16:988 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    09/04/13 19:15:16:988 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\CS6ServiceManager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 7)
    09/04/13 19:15:16:988 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    09/04/13 19:15:17:004 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe QT32 Server". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 8)
    09/04/13 19:15:17:004 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    09/04/13 19:15:17:035 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Photoshop CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 9)
    09/04/13 19:15:17:035 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    09/04/13 19:15:17:035 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Media Encoder". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 10)
    09/04/13 19:15:17:035 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    09/04/13 19:15:17:082 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 11)
    09/04/13 19:15:17:082 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    09/04/13 19:15:17:082 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 12)
    09/04/13 19:15:17:082 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    09/04/13 19:15:17:082 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 13)
    09/04/13 19:15:17:082 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    09/04/13 19:15:17:082 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 14)
    09/04/13 19:15:17:082 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    09/04/13 19:15:17:097 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6\PreInstall". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 15)
    09/04/13 19:15:17:097 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    09/04/13 19:15:17:097 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 16)
    09/04/13 19:15:17:097 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    09/04/13 19:15:17:097 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 17)
    09/04/13 19:15:17:097 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    09/04/13 19:15:17:113 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 18)
    09/04/13 19:15:17:113 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    09/04/13 19:15:17:113 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 19)
    09/04/13 19:15:17:113 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    09/04/13 19:15:17:113 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 20)
    09/04/13 19:15:17:113 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
    09/04/13 19:15:17:144 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 21)
    09/04/13 19:15:17:144 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
    09/04/13 19:15:17:144 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
    09/04/13 19:15:17:144 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
    09/04/13 19:15:17:144 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\APE". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
    09/04/13 19:15:17:144 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
    09/04/13 19:15:17:175 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 24)
    09/04/13 19:15:17:175 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
    09/04/13 19:15:17:175 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 25)
    09/04/13 19:15:17:175 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
    09/04/13 19:15:17:175 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 26)
    09/04/13 19:15:17:175 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
    09/04/13 19:15:17:175 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 27)
    09/04/13 19:15:17:175 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 27)
    09/04/13 19:15:17:175 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 28)
    09/04/13 19:15:17:175 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 28)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 29)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 29)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 30)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 30)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 31)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 31)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 32)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 32)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 33)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 33)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 34)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 34)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 35)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 35)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 36)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 36)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 37)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 37)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 38)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 38)
    09/04/13 19:15:17:191 | [ERROR] |  | OOBE | DE |  |  |  | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 39)
    09/04/13 19:15:17:191 | [WARN] |  | OOBE | DE |  |  |  | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 39)
    09/04/13 19:15:17:238 | [INFO] |  | OOBE | DE |  |  |  | 3292 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
    09/04/13 19:15:17:238 | [INFO] |  | OOBE | DE |  |  |  | 3292 | Physical payload uninstall result:0
    Executive Summary: Can't clean up some directories and can't update the registry.  Looks like a permission issue.
    Of course there is more information from the other installation log Adobe Setup Error.log
    08/29/13 18:35:05:823 | [INFO] |  | OOBE | DE |  |  |  | 4976 | DEVersion: 5.0.0.0
    08/29/13 18:35:05:824 | [INFO] |  | OOBE | DE |  |  |  | 4976 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
    [    4976] Thu Aug 29 18:35:05 2013  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming uninstall mode
    Lookup for master payload
    [    4976] Thu Aug 29 18:35:05 2013 ERROR
    DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    [    4976] Thu Aug 29 18:35:05 2013  INFO
    :: END TIMER :: [Total Timer] took 58.1389 milliseconds (0.0581389 seconds) DTR = 68.8008 KBPS (0.0671882 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    Looks like the mystery hash based installation package your attempting to uninstall is not installed.  Funny, most would call that a success (it's not there after all) and just move on to the installation step.  However, it appears the world has ended and we can no longer proceed.
    My issue is that I see this over and over again in the installation logs as I travel back in time.  Same package, same permission issues. The result is the same generic installation failed message with no additional explaination.  Then your make me jump through hoops to work around this issue when to me this is a software bug that should be a severity 1 given the number of topic posts. Instead I waste my time posting on the forum and performing the same work around over and over again.  Instead of using the tools to do something creative. 
    So when are the Engineers going to fix this issue instead of posting the same work around over and over?

    Didn't work.  I uninstalled the apps that won't update, ran the Adobe CC cleaner, reinstalled, and still the same apps will not update.
    Here is what I get from Windows' Event Viewer for Photoshop CC:
    The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    Installing Adobe Photoshop CC Driver 14.0.0.0 {2D99B50E-431D-4AA8-85C1-172A6F8BCF09}
    the message resource is present but the message is not found in the string/message table
    And for InDesign:
    The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    Installing Adobe InDesign CC 9.0.0.0 {BC448016-6F11-1014-B0EA-97CEE6E26CB6}
    the message resource is present but the message is not found in the string/message table

  • Mac: Creative Cloud Installer.app Crashes on Launch

    Just like the title says.  Creative Cloud Installer.app on Mac OS 10.8.4 will not launch.  It just crashes.  Below is the crash log.
    I'm on Mac OS 10.8.4, 15" Retina Macbook Pro.  Adobe CS6 Production Premium is also installed.
    Process:         Creative Cloud Installer [75845]
    Path:            /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    Identifier:      com.adobe.Creative-Cloud-Installer
    Version:         2.0.0.181 (2.0.0.181)
    Code Type:       X86 (Native)
    Parent Process:  launchd [178]
    User ID:         501
    Date/Time:       2013-06-21 09:51:12.318 -0700
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    /Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x93f7b3ba __kill + 10
    1   libsystem_kernel.dylib                  0x93f7a4bc kill$UNIX2003 + 32
    2   libsystem_c.dylib                       0x97cdf51b abort + 215
    3   libc++abi.dylib                         0x905b47e0 abort_message + 151
    4   libc++abi.dylib                         0x905b2249 default_terminate() + 34
    5   libc++abi.dylib                         0x905b2289 safe_handler_caller(void (*)()) + 13
    6   libc++abi.dylib                         0x905b22f1 std::terminate() + 23
    7   libc++abi.dylib                         0x905b33e6 __cxa_throw + 110
    8   com.adobe.Creative-Cloud-Installer          0x0013508f 0x5f000 + 876687
    9   com.adobe.Creative-Cloud-Installer          0x001351d6 0x5f000 + 877014
    10  com.adobe.Creative-Cloud-Installer          0x001348de 0x5f000 + 874718
    11  com.adobe.Creative-Cloud-Installer          0x0013494c 0x5f000 + 874828
    12  com.adobe.Creative-Cloud-Installer          0x00134c0a 0x5f000 + 875530
    13  com.adobe.Creative-Cloud-Installer          0x00134da6 0x5f000 + 875942
    14  dyld                                    0x8fe71cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
    15  dyld                                    0x8fe71fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    16  dyld                                    0x8fe6e268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
    17  dyld                                    0x8fe6e0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    18  dyld                                    0x8fe5fe05 dyld::initializeMainExecutable() + 211
    19  dyld                                    0x8fe63adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
    20  dyld                                    0x8fe5f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
    21  dyld                                    0x8fe5f077 _dyld_start + 71
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xbffa0b34  ecx: 0xbffa0aac  edx: 0x93f7b3ba
      edi: 0x97cdf451  esi: 0xbffa0ae4  ebp: 0xbffa0ac8  esp: 0xbffa0aac
       ss: 0x00000023  efl: 0x00000282  eip: 0x93f7b3ba   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x97cdf444
    Logical CPU: 0
    Binary Images:
       0x5f000 -   0x17cfef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
      0x1ad000 -   0x258fff  libcrypto.0.9.7.dylib (106) <B96063DD-DBFC-320E-97C7-9ED5099051AC> /usr/lib/libcrypto.0.9.7.dylib
    0x8fe5e000 - 0x8fe90e57  dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
    0x90007000 - 0x9030cff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
    0x9030d000 - 0x905b0ff3  com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
    0x905b1000 - 0x905d3fff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
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    0x96a67000 - 0x96a79ff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x96a7a000 - 0x96a87ff7  com.apple.AppleFSCompression (49 - 1.0) <9A066D13-6E85-36FC-8B58-FD46E51751CE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
    0x9706c000 - 0x9706dfff  libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9706e000 - 0x9706ffff  libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
    0x97070000 - 0x97085fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
    0x9708e000 - 0x9708fffd  com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
    0x97090000 - 0x97099fff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9709a000 - 0x970a1ffb  libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
    0x970a2000 - 0x970aeff7  com.apple.NetAuth (4.0 - 4.0) <52D23F12-0718-341D-B9DF-16C814022250> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x970af000 - 0x972c6fff  com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x972c7000 - 0x975e7ff3  com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x9763f000 - 0x97687ff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x97688000 - 0x976adffb  com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x97859000 - 0x97966ff3  com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x97967000 - 0x97968fff  libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
    0x97969000 - 0x97a76057  libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
    0x97a77000 - 0x97bc5ff3  com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x97bc6000 - 0x97c05ff7  com.apple.bom (12.0 - 192) <D245FA22-3B6C-3872-B485-BE84AD9098B2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x97c10000 - 0x97c13ffc  libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x97c14000 - 0x97c90ff3  com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
    0x97c91000 - 0x97d4efeb  libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
    0x97d50000 - 0x97de8fff  com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
    0x97dee000 - 0x97e30fff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
    0x97e3d000 - 0x98025ffb  com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x98026000 - 0x9803cfff  com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x980db000 - 0x980dfff7  libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
    0x980e0000 - 0x980f7fff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
    0x98f18000 - 0x990a1ff7  com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
    0x990a2000 - 0x990bfff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x990c0000 - 0x990c0fff  libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib
    0x990f1000 - 0x990ffff7  libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
    0x9935b000 - 0x99369fff  com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9936a000 - 0x9940aff7  com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
    0x994a7000 - 0x994a7fff  libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
    0x994af000 - 0x994b3fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x994b4000 - 0x994b4fff  com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x994b5000 - 0x994daff7  com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x994db000 - 0x9958aff7  com.apple.CoreText (260.0 - 275.16) <7716C57B-E059-3B30-BBA8-AD7FF6EE3D35> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x9958b000 - 0x99600ff7  com.apple.ApplicationServices.ATS (332 - 341.1) <1D81B09C-98DB-3CDB-990B-459FAE3D8D7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
    0x99601000 - 0x996f2ffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
    0x996f3000 - 0x996fcff9  com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x997bc000 - 0x997c2fff  libGFXShared.dylib (8.9.2) <F3B0E66D-5C47-3A5A-A2CD-F0C58E8322C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x997ce000 - 0x99836ff7  com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x99837000 - 0x99879ffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
    0x998b0000 - 0x998cdfff  libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
    0x998ce000 - 0x99910ff7  libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
    0x99917000 - 0x999ebff3  com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x999ec000 - 0x99a4efff  libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib
    0x99aed000 - 0x99ed0fff  com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
    0x9a616000 - 0x9a61afff  com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
    0x9a633000 - 0x9a657fff  com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
    0x9a658000 - 0x9a65bff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
    0x9a65c000 - 0x9a689ffe  libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 18218
        thread_create: 5
        thread_set_state: 202
    VM Region Summary:
    ReadOnly portion of Libraries: Total=115.0M resident=72.3M(63%) swapped_out_or_unallocated=42.7M(37%)
    Writable regions: Total=19.5M written=248K(1%) resident=532K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             11.3M
    MALLOC guard page                    48K
    Memory tag=35                      7432K
    Stack                              64.0M
    VM_ALLOCATE                         376K
    __DATA                             5384K
    __DATA/__OBJC                        96K
    __IMAGE                             528K
    __LINKEDIT                         30.4M
    __OBJC                             1544K
    __OBJC/__DATA                         4K
    __PAGEZERO                            4K
    __TEXT                             84.7M
    __UNICODE                           544K
    mapped file                        83.9M
    shared memory                        12K
    ===========                      =======
    TOTAL                             289.8M

    Also, I saw in another unsolved post here http://forums.adobe.com/message/5430382#5430382 that PDApp.log was requested.  ~/Library/Logs/AdobeDownload/LBS.log was also requested, but does not exist on my system.
    Here's the contents of my PDApp.log from today.
    Fri Jun 21 09:26:14 2013    [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
    Fri Jun 21 09:26:14 2013    [INFO] AAMUpdatesNotifier - Logging Level verbosity Set  to 4
    Fri Jun 21 09:26:14 2013    [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
    Fri Jun 21 09:26:14 2013    [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
    Fri Jun 21 09:26:14 2013    [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
    Fri Jun 21 09:26:15 2013    [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
    Fri Jun 21 09:26:16 2013    [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 09:26:17 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 09:26:17 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 09:26:17 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 09:26:17 2013    [INFO] AAMUpdatesNotifier - CFU .... StatusCode(41) ErrorCode(212)
    Fri Jun 21 09:26:17 2013    [ERROR] AAMUpdatesNotifier - Scheduled CFU failed...
    Fri Jun 21 09:26:17 2013    [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
    Fri Jun 21 09:26:17 2013    [INFO] AAMUpdatesNotifier - inside getUpdates
    Fri Jun 21 09:26:18 2013    [INFO] AAMUpdatesNotifier - All updates count 2
    Fri Jun 21 09:26:18 2013    [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
    Fri Jun 21 09:26:18 2013    [INFO] AAMUpdatesNotifier - Releasing all locks acquired
    Fri Jun 21 09:26:18 2013    [INFO] AAMUpdatesNotifier - Quiting Application
    Fri Jun 21 10:13:55 2013    [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
    Fri Jun 21 10:13:55 2013    [INFO] AAMUpdatesNotifier - Logging Level verbosity Set  to 4
    Fri Jun 21 10:13:55 2013    [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
    Fri Jun 21 10:13:55 2013    [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
    Fri Jun 21 10:13:55 2013    [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:13:56 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:13:56 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Build Version - 6.0.238.0
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:13:56 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:13:56 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - CFU .... StatusCode(21) ErrorCode(0)
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - inside getUpdates
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - All updates count 2
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - Releasing all locks acquired
    Fri Jun 21 10:13:56 2013    [INFO] AAMUpdatesNotifier - Quiting Application
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Build Version - 6.0.335.0
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Application initialization start, Looking for command line arguments
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Non Deployment workflow identified...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Initializing native WindowManager
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - AppletManager initialize...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Registering Notification to listen messages from another instance
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Detecting Applet Database file...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp - Fetching Applet registeration information...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - Loading PIM library...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - Fetching PIM API's...
    Fri Jun 21 10:40:32 2013    [INFO] PIM - Build Version - 6.0.335.0
    Fri Jun 21 10:40:32 2013    [INFO] PIM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:32 2013    [INFO] PIM - CREATE PIM Instance ...
    Fri Jun 21 10:40:32 2013    [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    Fri Jun 21 10:40:32 2013    [INFO] PIM - Current db schema version on machine 1.
    Fri Jun 21 10:40:32 2013    [INFO] PIM - Current db schema version to install 1.
    Fri Jun 21 10:40:32 2013    [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    Fri Jun 21 10:40:32 2013    [INFO] PIM - PIM Database is Up To Date.
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - Getting applet data from Applet database
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
    Fri Jun 21 10:40:32 2013    [INFO] PIM - PIMSqlite closeDB status 0
    Fri Jun 21 10:40:32 2013    [INFO] PIM - FREE PIM Instance ...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.AppletManager - Registering Applets...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Creating APEWindow...
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Creating window instance
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Creating APE stage instance
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
    Fri Jun 21 10:40:32 2013    [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
    Fri Jun 21 10:40:33 2013    [INFO] PDApp.ExternalGateway - MessageHandler initialized...
    6/21/2013 10:40:33.238 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO
    6/21/2013 10:40:33.240 [INFO] PDApp.StartupCommand Processing the startup Command
    6/21/2013 10:40:33.243 [INFO] PDAPP.AppletManager Starting Applet registeration...
    6/21/2013 10:40:33.250 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
    6/21/2013 10:40:33.253 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
    6/21/2013 10:40:33.262 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
    6/21/2013 10:40:33.264 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
    6/21/2013 10:40:33.303 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
    6/21/2013 10:40:33.304 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
    6/21/2013 10:40:33.306 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
    6/21/2013 10:40:33.307 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
    6/21/2013 10:40:33.309 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
    6/21/2013 10:40:33.310 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
    6/21/2013 10:40:33.312 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
    6/21/2013 10:40:33.313 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
    6/21/2013 10:40:33.315 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
    6/21/2013 10:40:33.346 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
    6/21/2013 10:40:33.348 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
    6/21/2013 10:40:33.349 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
    6/21/2013 10:40:33.351 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
    6/21/2013 10:40:33.353 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
    6/21/2013 10:40:33.354 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
    6/21/2013 10:40:33.356 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
    6/21/2013 10:40:33.357 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
    6/21/2013 10:40:33.358 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
    6/21/2013 10:40:33.664 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
    6/21/2013 10:40:33.665 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
    6/21/2013 10:40:33.667 [INFO] Updater.AppStartup commManagerResultCallback
    6/21/2013 10:40:33.670 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
    6/21/2013 10:40:33.674 [INFO] ZStringLoader Locale set to - en_US
    6/21/2013 10:40:33.696 [INFO] Updater.LoadWorkflowCommand Processing the Load workflow command
    Fri Jun 21 10:40:33 2013    [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
    Fri Jun 21 10:40:33 2013    [INFO] UWANative - Build Version - 6.0.335.0
    Fri Jun 21 10:40:33 2013    [INFO] UWANative - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:33 2013    [WARN] UWANative - Updater UI Locale not found in input xml.
    Fri Jun 21 10:40:33 2013    [INFO] UWANative - Updater in non-patch mode
    6/21/2013 10:40:33.797 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenLoading
    6/21/2013 10:40:33.845 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:40:34 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:40:34 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Build Version - 6.0.238.0
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:34 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:40:34 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:34 2013    [INFO] UWANative - Check for updates returned SUCCESS
    6/21/2013 10:40:34.427 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
    6/21/2013 10:40:34.621 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
    6/21/2013 10:40:34.622 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
    6/21/2013 10:40:34.626 [INFO] Updater.FetchListOfInstalledChannels Processing the FetchListOfInstalledChannels
    6/21/2013 10:40:34.654 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
    6/21/2013 10:40:34.655 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
    6/21/2013 10:40:34.659 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
    6/21/2013 10:40:34.662 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
    6/21/2013 10:40:34.664 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
    6/21/2013 10:40:34.665 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
    6/21/2013 10:40:34.670 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
    6/21/2013 10:40:34.694 [INFO] Updater.PopulateUpdaterMainScreenCommand SetOptOption successful. Returned: 0
    Fri Jun 21 10:40:34 2013    [WARN] UWANative - Failed to get isViewed from input xml
    Fri Jun 21 10:40:34 2013    [INFO] UWAUtilities - Sending Notification to update Notifier
    6/21/2013 10:40:37.811 [INFO] Updater.PopulateUpdaterMainScreenCommand USER CLICKED CFU REFRESH ON HOME SCREEN
    6/21/2013 10:40:37.827 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:40:38 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:40:38 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:38 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:40:38 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:40:38 2013    [INFO] UWANative - Check for updates returned SUCCESS
    6/21/2013 10:40:38.828 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
    6/21/2013 10:40:38.843 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
    6/21/2013 10:40:38.844 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
    6/21/2013 10:40:38.853 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
    6/21/2013 10:40:38.854 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
    6/21/2013 10:40:38.856 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
    6/21/2013 10:40:38.857 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
    6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
    6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
    6/21/2013 10:40:38.861 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
    Fri Jun 21 10:40:38 2013    [WARN] UWANative - Failed to get isViewed from input xml
    Fri Jun 21 10:40:38 2013    [INFO] UWAUtilities - Sending Notification to update Notifier
    6/21/2013 10:40:39.552 [INFO] PDApp.HostMessageHandler Front applet found
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - UWA_Native
    6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Recieved force window close message
    6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Sending message to native
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.WindowManager - Destroying window with ID - 1
    Fri Jun 21 10:40:39 2013    [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
    Fri Jun 21 10:40:39 2013    [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating MessageQueueManager
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating AppletManager
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.AppletManager - AppletManager destructed
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating WindowManager
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating NativeCommandHandler
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating NativePlatformHandler
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating ExternalGateway
    Fri Jun 21 10:40:39 2013    [INFO] PDApp.ExternalGateway - ExternalGateway destructed
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Terminating APE
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Releasing all locks acquired
    Fri Jun 21 10:40:39 2013    [INFO] PDApp - Quiting Application
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Build Version - 6.0.335.0
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Logging Level verbosity Set  to 4
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Application initialization start, Looking for command line arguments
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
    Fri Jun 21 10:44:32 2013    [INFO] ProvSwitcher - Build Version - 6.0.335.0
    Fri Jun 21 10:44:32 2013    [INFO] ProvSwitcher - Logging Level verbosity Set  to 4
    Fri Jun 21 10:44:32 2013    [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
    Fri Jun 21 10:44:32 2013    [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
    Fri Jun 21 10:44:32 2013    [INFO] ProvSwitcher - Detected identifier in LEID: CS6
    Fri Jun 21 10:44:32 2013    [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
    Fri Jun 21 10:44:32 2013    [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Non Deployment workflow identified...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.WindowManager - Initializing native WindowManager
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - AppletManager initialize...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Registering Notification to listen messages from another instance
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Detecting Applet Database file...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp - Fetching Applet registeration information...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Loading PIM library...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Fetching PIM API's...
    Fri Jun 21 10:44:32 2013    [INFO] PIM - Build Version - 6.0.335.0
    Fri Jun 21 10:44:32 2013    [INFO] PIM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:44:32 2013    [INFO] PIM - CREATE PIM Instance ...
    Fri Jun 21 10:44:32 2013    [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    Fri Jun 21 10:44:32 2013    [INFO] PIM - Current db schema version on machine 1.
    Fri Jun 21 10:44:32 2013    [INFO] PIM - Current db schema version to install 1.
    Fri Jun 21 10:44:32 2013    [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    Fri Jun 21 10:44:32 2013    [INFO] PIM - PIM Database is Up To Date.
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Getting applet data from Applet database
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
    Fri Jun 21 10:44:32 2013    [INFO] PIM - PIMSqlite closeDB status 0
    Fri Jun 21 10:44:32 2013    [INFO] PIM - FREE PIM Instance ...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.AppletManager - Registering Applets...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.WindowManager - Creating APEWindow...
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.WindowManager - Creating window instance
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
    Fri Jun 21 10:44:32 2013    [INFO] PDApp.WindowManager - Creating APE stage instance
    Fri Jun 21 10:44:33 2013    [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
    Fri Jun 21 10:44:33 2013    [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
    Fri Jun 21 10:44:33 2013    [INFO] PDApp.ExternalGateway - MessageHandler initialized...
    6/21/2013 10:44:33.410 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO
    6/21/2013 10:44:33.412 [INFO] PDApp.StartupCommand Processing the startup Command
    6/21/2013 10:44:33.415 [INFO] PDAPP.AppletManager Starting Applet registeration...
    6/21/2013 10:44:33.421 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
    6/21/2013 10:44:33.425 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
    6/21/2013 10:44:33.433 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
    6/21/2013 10:44:33.435 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
    6/21/2013 10:44:33.474 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
    6/21/2013 10:44:33.475 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
    6/21/2013 10:44:33.477 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
    6/21/2013 10:44:33.479 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
    6/21/2013 10:44:33.481 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
    6/21/2013 10:44:33.482 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
    6/21/2013 10:44:33.484 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
    6/21/2013 10:44:33.485 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
    6/21/2013 10:44:33.487 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
    6/21/2013 10:44:33.512 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
    6/21/2013 10:44:33.514 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
    6/21/2013 10:44:33.516 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
    6/21/2013 10:44:33.517 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
    6/21/2013 10:44:33.519 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
    6/21/2013 10:44:33.520 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
    6/21/2013 10:44:33.522 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
    6/21/2013 10:44:33.523 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
    6/21/2013 10:44:33.525 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
    6/21/2013 10:44:33.545 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
    6/21/2013 10:44:33.547 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
    6/21/2013 10:44:33.548 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
    6/21/2013 10:44:33.550 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
    6/21/2013 10:44:33.551 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
    6/21/2013 10:44:33.855 [INFO] P6Flex.Startup Processing application startup command...
    6/21/2013 10:44:33.857 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
    6/21/2013 10:44:33.859 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
    6/21/2013 10:44:33.872 [INFO] ZStringLoader Locale set to - en_US
    6/21/2013 10:44:33.897 [INFO] P6Flex.Startup AppName: CS6 Production Premium
    Fri Jun 21 10:44:33 2013    [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
    Fri Jun 21 10:44:33 2013    [INFO] LWANative - Build Version - 6.0.335.0
    Fri Jun 21 10:44:33 2013    [INFO] LWANative - Logging Level verbosity Set  to 4
    6/21/2013 10:44:33.912 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
    Fri Jun 21 10:44:33 2013    [INFO] LWANative - pwa_openSession Session key : F8795E9A-B2E7-4A4E-8180-C630B589BF07
    Fri Jun 21 10:44:33 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:44:33 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:44:33 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:44:33 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:44:33 2013    [INFO] OPM - Released OPM refrence successfully
    6/21/2013 10:44:33.935 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
    6/21/2013 10:44:33.936 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
    Fri Jun 21 10:44:33 2013    [INFO] LWANative - Got null language in PVPL. Adding ALL
    6/21/2013 10:44:33.968 [INFO] P6Flex.Startup Done processing of StartupCommand
    6/21/2013 10:44:33.969 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: DeActivation
    6/21/2013 10:44:33.971 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_MAIN
    6/21/2013 10:44:33.974 [INFO] P6Flex.DeactivationScreenCommand Fetching Suite Activation details...
    6/21/2013 10:44:33.976 [INFO] P6Flex.ProvisioningNativeApplet Fetching activated product list for locale: en_US leid: VideoSuitePremium-CS6-Mac-GM
    6/21/2013 10:44:43.084 [INFO] P6Flex.ProvisioningNativeApplet Performing DeactivateApp with erase SN: true
    Fri Jun 21 10:44:43 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:44:43 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:44:43 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:44:43 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:44:43 2013    [INFO] OPM - Released OPM refrence successfully
    6/21/2013 10:44:44.187 [INFO] P6Flex.SetDeactivateStatusCommand Received Deactivate status, processing response...
    6/21/2013 10:44:44.192 [INFO] P6Flex.SetDeactivateStatusCommand Deactivation successful
    6/21/2013 10:44:44.194 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: true
    6/21/2013 10:44:44.201 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_SUCCESSFULL
    6/21/2013 10:44:48.500 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: false
    6/21/2013 10:44:48.500 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: false
    Fri Jun 21 10:44:48 2013    [ERROR] LWANative - Cannot find the session for key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
    6/21/2013 10:44:48.503 [WARN] ProvisioningNativeAppletBase closePWASession did not return result tag. Return value is <error>Session not found for key</error>
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
    6/21/2013 10:44:48.506 [INFO] PDApp.HostMessageHandler Recieved force window close message
    6/21/2013 10:44:48.507 [INFO] PDApp.HostMessageHandler Sending message to native
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.WindowManager - Destroying window with ID - 1
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating MessageQueueManager
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating AppletManager
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.AppletManager - AppletManager destructed
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating WindowManager
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating NativeCommandHandler
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating NativePlatformHandler
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating ExternalGateway
    Fri Jun 21 10:44:48 2013    [INFO] PDApp.ExternalGateway - ExternalGateway destructed
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Terminating APE
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Releasing all locks acquired
    Fri Jun 21 10:44:48 2013    [INFO] PDApp - Quiting Application
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Build Version - 6.0.335.0
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Application initialization start, Looking for command line arguments
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Build Version - 6.0.335.0
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:02 2013    [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Unable to fetch licensing LEID from amtLib xml file. Fallback to Driver LEID
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Detected identifier in LEID: CS6
    Fri Jun 21 10:45:02 2013    [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
    Fri Jun 21 10:45:02 2013    [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Non Deployment workflow identified...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Initializing native WindowManager
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - AppletManager initialize...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Registering Notification to listen messages from another instance
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Detecting Applet Database file...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp - Fetching Applet registeration information...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Loading PIM library...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Fetching PIM API's...
    Fri Jun 21 10:45:02 2013    [INFO] PIM - Build Version - 6.0.335.0
    Fri Jun 21 10:45:02 2013    [INFO] PIM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:02 2013    [INFO] PIM - CREATE PIM Instance ...
    Fri Jun 21 10:45:02 2013    [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    Fri Jun 21 10:45:02 2013    [INFO] PIM - Current db schema version on machine 1.
    Fri Jun 21 10:45:02 2013    [INFO] PIM - Current db schema version to install 1.
    Fri Jun 21 10:45:02 2013    [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    Fri Jun 21 10:45:02 2013    [INFO] PIM - PIM Database is Up To Date.
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Getting applet data from Applet database
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
    Fri Jun 21 10:45:02 2013    [INFO] PIM - PIMSqlite closeDB status 0
    Fri Jun 21 10:45:02 2013    [INFO] PIM - FREE PIM Instance ...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.AppletManager - Registering Applets...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Creating APEWindow...
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Creating window instance
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Creating APE stage instance
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
    Fri Jun 21 10:45:02 2013    [INFO] PDApp.ExternalGateway - MessageHandler initialized...
    6/21/2013 10:45:02.990 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO
    6/21/2013 10:45:02.991 [INFO] PDApp.StartupCommand Processing the startup Command
    6/21/2013 10:45:02.995 [INFO] PDAPP.AppletManager Starting Applet registeration...
    6/21/2013 10:45:03.001 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
    6/21/2013 10:45:03.005 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
    6/21/2013 10:45:03.013 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
    6/21/2013 10:45:03.014 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
    6/21/2013 10:45:03.053 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
    6/21/2013 10:45:03.055 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
    6/21/2013 10:45:03.057 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
    6/21/2013 10:45:03.058 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
    6/21/2013 10:45:03.060 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
    6/21/2013 10:45:03.062 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
    6/21/2013 10:45:03.063 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
    6/21/2013 10:45:03.065 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
    6/21/2013 10:45:03.066 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
    6/21/2013 10:45:03.094 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
    6/21/2013 10:45:03.096 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
    6/21/2013 10:45:03.098 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
    6/21/2013 10:45:03.100 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
    6/21/2013 10:45:03.102 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
    6/21/2013 10:45:03.104 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
    6/21/2013 10:45:03.106 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
    6/21/2013 10:45:03.125 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
    6/21/2013 10:45:03.127 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
    6/21/2013 10:45:03.129 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
    6/21/2013 10:45:03.130 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
    6/21/2013 10:45:03.132 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
    6/21/2013 10:45:03.133 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
    6/21/2013 10:45:03.134 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
    6/21/2013 10:45:03.435 [INFO] P6Flex.Startup Processing application startup command...
    6/21/2013 10:45:03.437 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
    6/21/2013 10:45:03.439 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
    6/21/2013 10:45:03.446 [INFO] ZStringLoader Locale set to - en_US
    6/21/2013 10:45:03.473 [INFO] P6Flex.Startup AppName: CS6 Production Premium
    Fri Jun 21 10:45:03 2013    [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
    Fri Jun 21 10:45:03 2013    [INFO] LWANative - Build Version - 6.0.335.0
    Fri Jun 21 10:45:03 2013    [INFO] LWANative - Logging Level verbosity Set  to 4
    6/21/2013 10:45:03.479 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
    Fri Jun 21 10:45:03 2013    [INFO] LWANative - pwa_openSession Session key : 3500206D-D167-4091-8436-6C0EA82B8860
    Fri Jun 21 10:45:03 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:45:03 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:03 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:45:03 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:45:03 2013    [INFO] OPM - Released OPM refrence successfully
    6/21/2013 10:45:03.500 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 3500206D-D167-4091-8436-6C0EA82B8860
    6/21/2013 10:45:03.501 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
    Fri Jun 21 10:45:03 2013    [INFO] LWANative - Got null language in PVPL. Adding ALL
    6/21/2013 10:45:03.524 [INFO] P6Flex.Startup Done processing of StartupCommand
    6/21/2013 10:45:03.525 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: First_Launch
    6/21/2013 10:45:03.526 [INFO] StartWorkflowCommand Detected ShowEULA = true, intitaiting EULA workflow...
    6/21/2013 10:45:03.528 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_EULA
    6/21/2013 10:45:03.531 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA language list...
    6/21/2013 10:45:03.536 [INFO] P6Flex.ProvisioningNativeApplet Done fetching EULA languge list.
    6/21/2013 10:45:03.540 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA for locale - en_US
    6/21/2013 10:45:06.413 [INFO] ProvisioningNativeAppletBase Setting EULA for locale - en_US
    6/21/2013 10:45:06.417 [INFO] ProvisioningNativeAppletBase Closing PWASession: 3500206D-D167-4091-8436-6C0EA82B8860 Commit: true
    Fri Jun 21 10:45:06 2013    [INFO] LWANative - pwa_openSession Session key : 9807D41D-B1FF-437B-A300-148C3B83D09C
    Fri Jun 21 10:45:06 2013    [INFO] OPM - Build Version - 6.0.281.0
    Fri Jun 21 10:45:06 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:06 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:45:06 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:45:06 2013    [INFO] OPM - Released OPM refrence successfully
    6/21/2013 10:45:06.451 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 9807D41D-B1FF-437B-A300-148C3B83D09C
    6/21/2013 10:45:06.452 [INFO] P6Flex.LaunchWFCommand Start processing of LaunchWFCommand
    6/21/2013 10:45:06.455 [INFO] P6Flex.CheckInternetCommand Checking network connection status...
    6/21/2013 10:45:07.271 [INFO] P6Flex.CheckInternetCommand Received network status : true
    6/21/2013 10:45:07.272 [INFO] P6Flex.ShowTrialWFCommand Trial is not registered, showing Trial Register screen...
    Fri Jun 21 10:45:07 2013    [INFO] LWANative - Performing openIMSLibSession...
    Fri Jun 21 10:45:07 2013    [INFO] LWANative - pwa_openIMSLibSession Session key : FEFD8DD3-7569-4DF7-9952-382F68E5BE65
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Build Version - 6.0.56.0
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Creating IMSLib instance ...
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Build Version - 6.0.56.0
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:45:07 2013    [INFO] OPM - No Record found for the input fields
    Fri Jun 21 10:45:07 2013    [ERROR] IMSLib - Failed in getting value for key in OPMGetValueForKey
    Fri Jun 21 10:45:07 2013    [INFO] IMSLibHelper - Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Failed get proxy credentials from local store while creating IMSLib instance ...
    6/21/2013 10:45:07.303 [INFO] ProvisioningNativeAppletBase Done opening IMSSession, session key - FEFD8DD3-7569-4DF7-9952-382F68E5BE65
    6/21/2013 10:45:07.305 [INFO] ProvisioningNativeAppletBase Fetching default user profile for requested ClientID...
    Fri Jun 21 10:45:07 2013    [INFO] LWANative - Performing fetch default user for clientID...
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Performing fetchDefaultUserInfoForClientId...
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Build Version - 6.0.56.0
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:45:07 2013    [INFO] OPM - returning size of value as:-1073762312
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Build Version - 6.0.56.0
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Schema version and schema compatibility version are same or greater than current
    Fri Jun 21 10:45:07 2013    [INFO] OPM - returning size of value as:-1073763480
    Fri Jun 21 10:45:07 2013    [INFO] OPM - Released OPM refrence successfully
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Performing releaseData...
    6/21/2013 10:45:07.315 [INFO] ProvisioningNativeAppletBase Retrieved default user profile successfully
    6/21/2013 10:45:07.316 [INFO] ProvisioningNativeAppletBase Closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
    Fri Jun 21 10:45:07 2013    [INFO] LWANative - Performing closeIMSLibSession...
    Fri Jun 21 10:45:07 2013    [INFO] IMSLib - Releasing IMSLib instance ...
    6/21/2013 10:45:07.319 [INFO] ProvisioningNativeAppletBase Done closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
    6/21/2013 10:45:07.328 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_REGISTER_TRIAL
    6/21/2013 10:45:09.123 [INFO] P6Flex.ProvisioningNativeApplet Loading online Trial license...
    6/21/2013 10:45:09.168 [INFO] P6Flex.ProvisioningNativeApplet Online Trial license loaded successfully.
    6/21/2013 10:45:09.168 [INFO] P6Flex.RegisterTrialCommand Trail license loaded successfully.
    6/21/2013 10:45:09.170 [INFO] ProvisioningNativeAppletBase Performing remember AdobeID...
    6/21/2013 10:45:09.173 [INFO] ProvisioningNativeAppletBase Remember AdobeID done successfully.
    6/21/2013 10:45:09.174 [INFO] ProvisioningNativeAppletBase Closing PWASession: 9807D41D-B1FF-437B-A300-148C3B83D09C Commit: true
    6/21/2013 10:45:09.181 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: true
    6/21/2013 10:45:09.183 [INFO] P6Flex.ProvisioningNativeApplet Performing LaunchApplication for path - /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
    6/21/2013 10:45:09.207 [INFO] PDApp.HostMessageHandler Recieved force window close message
    6/21/2013 10:45:09.208 [INFO] PDApp.HostMessageHandler Sending message to native
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.WindowManager - Destroying window with ID - 1
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating MessageQueueManager
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating AppletManager
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.AppletManager - AppletManager destructed
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating WindowManager
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating NativeCommandHandler
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating NativePlatformHandler
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating ExternalGateway
    Fri Jun 21 10:45:09 2013    [INFO] PDApp.ExternalGateway - ExternalGateway destructed
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Terminating APE
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Releasing all locks acquired
    Fri Jun 21 10:45:09 2013    [INFO] PDApp - Quiting Application
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Build Version - 6.0.335.0
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Application initialization start, Looking for command line arguments
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Non Deployment workflow identified...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Initializing native WindowManager
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - AppletManager initialize...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Registering Notification to listen messages from another instance
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Detecting Applet Database file...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp - Fetching Applet registeration information...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - Loading PIM library...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - Fetching PIM API's...
    Fri Jun 21 10:45:23 2013    [INFO] PIM - Build Version - 6.0.335.0
    Fri Jun 21 10:45:23 2013    [INFO] PIM - Logging Level verbosity Set  to 4
    Fri Jun 21 10:45:23 2013    [INFO] PIM - CREATE PIM Instance ...
    Fri Jun 21 10:45:23 2013    [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    Fri Jun 21 10:45:23 2013    [INFO] PIM - Current db schema version on machine 1.
    Fri Jun 21 10:45:23 2013    [INFO] PIM - Current db schema version to install 1.
    Fri Jun 21 10:45:23 2013    [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    Fri Jun 21 10:45:23 2013    [INFO] PIM - PIM Database is Up To Date.
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - Getting applet data from Applet database
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
    Fri Jun 21 10:45:23 2013    [INFO] PIM - PIMSqlite closeDB status 0
    Fri Jun 21 10:45:23 2013    [INFO] PIM - FREE PIM Instance ...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.AppletManager - Registering Applets...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Creating APEWindow...
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Creating window instance
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Creating APE stage instance
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
    Fri Jun 21 10:45:23 2013    [INFO] PDApp.ExternalGateway - MessageHandler initialized...
    6/21/2013 10:45:23.907 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO
    6/21/2013 10:45:23.908 [INFO] PDApp.StartupCommand Processing the startup Command
    6/21/2013 10:45:23.911 [INFO] PDAPP.AppletManager Starting Applet registeration...
    6/21/2013 10:45:23.918 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
    6/21/2013 10:45:23.921 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
    6/21/2013 10:45:23.929 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
    6/21/2013 10:45:23.930 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
    6/21/2013 10:45:23.970 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
    6/21/2013 10:45:23.972 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
    6/21/2013 10:45:23.974 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
    6/21/2013 10:45:23.975 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
    6/21/2013 10:45:23.977 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
    6/21/2013 10:45:23.979 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
    6/21/2013 10:45:23.980 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
    6/21/2013 10:45:23.982 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
    6/21/2013 10:45:23.983 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
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    6/21/2013 10:45:24.010 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
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    6/21/2013 10:45:24.015 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
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    For Win:
    Program Fies(x86)\Common Files\Adobe\Installers
    Please mail me @ [email protected]
    Regards,
    Ashutosh

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