Major iphone os 3.1 and itunes 9 problem

Ever since updating to itunes 9 and 3.1 for my iphone i have been having syncing problems and I've had to restore my iphone almost every time, i get the error message (-6999) . I do a restore, start syncing a couple of songs and then i get that error message, then i disconnect and itunes makes me setup my iphone again after plugging it back in. Any help would be appreciated.........

Hi Folks
Here is a fix for the iPhone 3.1 update that causes the handset to remains caught in a restore loop **.
With this fix you should not need to reinstall iTunes to a previous version either, though I have only tested it with Windows OS, the same principle should work.
When your phone is caught in the restore loop, which causes iTunes to continually ask you to reinstall your iPhone and then upon resorting it brings up an error, do the following.
Login to another user account that has access to iTunes (any version) and plug your USB connector into the iPhone.
iTunes will then indentify that there is a 3.1 update which you agree to download. You will then be asked to reformat the phone and install the update. Go through the process as it tried to do in the other user account, follow any prompts that iTunes asks and eventually you will return your iPhone to its factory settings.
Next, disconnect your USB and then log back into the main user account you have previously been using your phone with, load up iTunes again and then reconnect the phone.
iTunes will now scan for the phone and automatically (if you have a previous backup) reinstall from a previous backup, if no backup is available then simply restore.
Once this is complete you should be left with a fully updated and more importantly working iPhone.
I have had some issues with this process with direct regard to the backup, but after a few tries this process works fine.
Hope this works for everyone.
www.twitter.com/jokerox

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Iphone 3 G S and Itunes problems

Recently changed 1st gen iphone to iphone 3 GS. I am 2 issues, one it wont load all my purchased apps. and the second issue is when I use the iphone to update Apps, it asks me for a password for itunes, but its is with my old .mac account, which oooI haven't used since I created a .me account. The short is, I need the iphone to ask me for itunes login for [email protected] not mac.com.
Any help would be appreciated.

When you say, "it wont load all my purchased apps," what exactly happens? Does it start, and then stop at some point giving you errors and such? Does iTunes lock up?
I also just recently changed from the 1st gen to 3GS and had my own application/music synch problems, which may or may not be the same, but since I just solved the problem, I thought I'd relate them.
Even after my 1st Gen was 'deactivated' and couldn't make calls, it's basically an iPhone touch, and could be synched, no problems. But every time I've tried synching my 3GS, iTunes would install a few apps, and then hang up at random times as it installed apps. Using the task manager wouldn't always shut down iTunes, I'd have to do a hard reboot of my computer, install a few more before locking up, reboot again, install a few more, etc. For music, I get various errors (timing out, disk cannot be found, etc.).
After searching various iPhone/Apple troubleshooting forums to no avail, I wondered if the USB ports were my problem. What I've been doing is using the USB ports on my Dell monitor, because it was convenient, and it STILL synchs my 1st gen iPhone without problems. Well, I decided to try plugging directly into my computer, and voila, synched all apps and hundreds of songs, no problem.
Don't know if this helps you, but hopefully it may help anyone reading this thread for simliar issues.

Can you sync two 4S iPhones to one PC and iTunes account?

Can you sync two 4S iPhones to one PC and iTunes account?

No you don't. You log into iTunes with your Apple ID but you can use one Apple ID for iTunes and a different Apple ID for iCloud. On your device go:
Settings > iCloud > Delete Account and sign in with a new Apple ID
This will only change the Apple ID for iCloud and both devices will continue to download apps and backup to the shared iTunes account.

Is it possible to restore my iPhone from both iCloud AND iTunes?

Hi there,
Is it possible to restore my iPhone from both iCloud AND iTunes?
I backed up phone to iCloud only (not iTunes... yea Im a dummy) and when I restored everything was great except my music and pictures never came back! I did get a fraction of my pictures though... maybe 40 out of 1000. I synced with iTunes and now have my music back but almost no pics.
Shall I just erase all setting/content and try again to restore from iCloud and then sync with iTunes? It just takes so long so I thought I'd ask to see if anyone had a better idea. I miss my pics.... D*mn iCloud
Thanks so much!
Lekha

Welcome to Apple Communities
Yes, you can restore from an iCloud backup and sync with iTunes. Probably you won't recover all your photos with iCloud backup because you can only recover photos taken in your iPhone. When you sync your iPhone in iTunes, you will have your music and photos

Unable to update latest version of iphone thru wi-fi and itunes, solutions?

unable to update latest version of iphone thru wi-fi and itunes, solutions

Is your iTunes version updated, if not then update it from here ?
What error do you get when trying to update your iPhone ?

I am Unable to connect iphone with Wi Fi and iTunes

I am Unable to connect iphone with Wi Fi and iTunes is ther any alternative for the same.

Dr.sudin wrote:
I wish to restore the earlier version of the iOS
You cannot.
If you are having issues with yoru SIM, contact your data carrier or the Apple store.

Why is my iphone 5 having network and battery problems after the ios 6.1.2?

why is my iphone 5 having network and battery problems after the ios 6.1.2?

I also forgot to mention that when it did have power, it wouldn't let me shut it off to try and conserve the battery life. Right when it powered down it would power right back up.

I cant open my iphone 3g ,,,, needs restore and itunes cant make restore has an error... How can I solve this problem?

I cant open my iphone 3g .... needs restore and itunes cant make restore has an error on phone .... how can I solve this problem?

Are there any error numbers given by iTunes? If yes, solutions for those numbers can be fund in this article: http://support.apple.com/kb/TS1275 or this one http://support.apple.com/kb/TS3694

My iPhone is not syncing and iTunes is going wack. Can anyone explain what's happening?

I guess this could constitute mainly as an iTunes problem, but there is disconnect with my IPhone 5. I have just recently added new songs to my iTunes and when I plugged my iPhone in, it didn't sync. At first I really didn’t care much about it. It usually does the same thing to my younger sister’s iPod touch. I assumed that all I’d have to do is go to my song menu and check the artists and songs I wanted to add. After doing this, I clicked apply and then sync and still the music didn’t download. Again, I didn’t worry much about it (and this could be my mistake) and I tried another solution that helped me with my old iPhone. I just checked off of music as a whole, clicked apply, synced, and then waited for iTunes to tell me the sync was over. This was unsuccessful. On iTunes, under ‘On this iPhone’ it said I had no music, however my iPhone still had all of my songs and playlists. This confused me so I took it a step further and caused more damage. I rechecked music (this time clicking add entire music library as opposed to only checked items), applied the changes, plugged my iPhone back in, and synced again. My iPhones library did not change. The number of songs I had remained the same. However, this time on the computer, iTunes told me I only had three songs under ‘On this iPhone’ but the capacity bar below told me a completely different number of songs than the ‘On this iPhone’ section and the number of song read on my iPhone. At this point I gave up meddling with everything and ejected my iPhone. I don’t want to delete and re-upload iTunes to my computer unless I absolutely have to (because I will lose all of my purchased music, apps, books, etc.). Does anyone know what’s wrong with my devices? Is there an easy fix, and if I have to delete and reload iTunes is there a way to do it without losing all of my stuff? I’m desperate for help, I don’t want to mess with it any more unless I’m absolutely sure the next time I plug my phone in it won’t experience and ultimate malfunction. Anyone with a solution is greatly appreciated.
-Pibb

Hey DaddyPaycheck and Japamac,
Thanks both for your replies.
+You are a tenacious one, that's for sure! :-)+
I don't know if that's a good thing in this case.....;)
I do agree with the statement that it cannot handle dual processors. I swapped the the "original" working CPU with the "original" one I thought was giving me problems. It is now running (although showing as single) with the CPU I thought was bad. Both sets, original and untested, will work together and register as dual, but will be unreliable and randomly freeze.
+The defining bit of data would be if you could determine that one socket or the other is continually working, or if one is sporadic (thus explaining the occurrence of the pair working).+
I'm having trouble narrowing down that part. I can swap them back and forth and get the same result-so both sockets seem to be working. But like I said when both pairs are couple together, it shows as dual, and it works for a certain amount of time. So I know they are working to a certain degree. But when they're mixed, only one (don't know which one) is being seen.
Yes, I've run thermal calibration and everything goes fine. Even with the diagnostic disc, when the CPUs are mixed, hardware specs show one CPU. But when the original pairs are coupled, it will show both.
This is like a splinter that I can't get out. It runs great as one CPU, and I could let it go like that, but knowing that it could (and should) be dual is driving me nuts.
Is there anything either of you can think of that I can try?
Message was edited by: fiveinchwrench

HT4972 after the update, my iphone is not starting, and itunes is not reading my iphone, itunes tells me that there is no sim card inserted, which is wrong, any solutions?

after the update to IOS 5.1.1, my iphone is not being activated, it tells me ''your iphone could not be activated server is temporarily unavailable. . . .'', and itunes is not reading my iphone, itunes tells me that there is no sim card inserted, which is wrong, any solutions?

Does your computer recognize other iPhones?
If the problem is only with this iPhone, try following along with this Apple doc -> iOS: Unable to update or restore
If the computer doesn't recognize other iPhones, try following along with this Apple doc -> iOS: Device not recognized in iTunes for Windows

IPhone 6, iOS 8, and iTunes

I am having some significant issues with synching my phone and I need help to resolve it. Whatever changes they have made to the way these technologies work together is just not working for ME.
When I first got the iPhone, I restored from iCloud and then synched from my iTunes library to get my songs on there quicker (the iCloud download was taking forever). This worked perfectly fine.
Then I downloaded the iOS 8.0.2 patch. Now I'm having all sorts of weird problems.
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I had "Show All Music" unchecked to fix an issue with iTunes/iPhone overwriting my album artwork I embedded in songs with the one from iTunes. But, even though I had purchased songs downloaded to both my iPhone and iTunes, after the sync, the songs I've purchased from iTunes do not show up in my music if I have "Show All Music" unchecked. If I check "Show All Music", then there are two instances of those songs that appear in my Music on my iPhone - the one that is downloaded, and the other one that I can download from "the cloud". This should NOT work this way. If it's in my iTunes library - and it syncs to my phone - it should be considered "downloaded" to my phone.
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But of course, now I've got everything back on my iPhone - I have to have "Show All Music" checked in order to see all the songs I've purchased. When I shuffle and it shuffles to a song that is "in the cloud", it starts to download it. This ***** for two reasons. 1. I get two copies of songs that I have purchased, but if I don't have "Show All Music" checked, I get no access to these songs. 2. It downloads the Christmas music I purchased that I only sync at Christmas time. This USED to not be a problem. I'd uncheck them in my iTunes library, they wouldn't sync to my phone, and all was good.
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Take it to an Apple Store, take proof of purchase with you.

IPhone 5 imessage wifi and backup problem plaguing me

After days and hours of frustration I am reaching out for some help! This is my first post so here goes...
Iphone 5
Running 6.1.4
1) my first issue started with imessage. My messages were not being sent or received and every time I attempt to sign in using my apple account it says my password is incorrect - which it isn't!!
2) second issue arose when trying to sort out the imessage issue. I thought I would try to backup and restore my iphonenvia my laptops iTunes library. However, my iPhone wont backup due to an unknown issue
3) third and final issue is after resetting my iPhone setting to try and rectify the imessage issue I can no longer connect to my homes wifi network. My pad and partners iPhone 4 is working fine. I keep getting "incorrect password" when again, it's correct!! I have a bt home hub 3.
I would also add that this is my 2nd iPhone 5 as my first one had a major hardware failure and was immediately replaced. HELP

Hondalewis05 wrote:
No I think you misunderstand me, my password is correct but my phone is not accepting it. For app purchases it works fine but trying to link to imessage and it doesn't allow it .
Also, i cannot backup as I get an error message saying "unable to backup due to an unknown error".
If your iPhone do not accept your password, so how can that be correct?
Delete your backup and try again.
iTunes > Preferences...(Windows: Edit > Preferences...) > Devices > select backup, click Delete button.

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Try these guys for parts, i got mine fixed here
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or if you dont want to do it yourself then get them fix it
iphone 4s screen replacement service

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Hello , Willy_D
Welcome to the Apple Support Communities!
I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please let me know if the issue continues so that we can continue troubleshooting.
Have a great day,
Joe

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Major iphone os 3.1 and itunes 9 problem

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