Major ipod problem

I'm using a third generation 20gb ipod. Today the touch pad completely died. It is acting like it is stuck on hold and the touch pad has been disengaged even though the hold button is in the off position. I tried to reset it, but it is completely unresponsive. The only way I can turn it on is to either plug it in to the charger or turn the hold button on then off. The only way to turn it off is to let it sit and turn itself off. I can't plug it in to my computer because the cable is going bad and my computer doesn't read it any more, and I am having difficulty finding a new firewire cable since ipods no longer use them (which I still think is a big mistake on apple's part). I can't get help from apple since the warranty for it expired long ago. Does any one have any ideas? I would rather not have to buy a new one since I like the touch pad better than the buttons, and I can't afford a new one for another 6 months.

They do say
by the way, it doesn't seem to let me update it on the Mac.
Try and reverse your steps and see what happens. Worth a try if restoring your iPod is not working.
7. Look for "buildID: 0x06108000" and change it to "buildID: 0x05108000"
What you need to do is put it back to how it was before you changed this.
After you do so, you can restore your iPod from the link I posted above using the original iPod software that came in the box with your iPod.

Similar Messages

Major ipod problem, glitched music. help.

Ok, so here goes the story. 2nd gen ipod, 16GB. this just randomly happened- around a week after i homeshared with my friend and bought some new music.
THERE ARE NO DUPLICATES IN MY LIBRARY CONCERNING THIS MUSIC!!!
Around a week ago, I bought the album Moulin Rouge. I bought it with a gift card on he computer, then re-bought it on my ipod (a mistake, I know) It was completely normal, played normally, no problems. Far before this, I got a song from inception off of itunes, (we built our own world). It was also normal, save the fact that there was a sound at the beginning of it every time it played- like a clap. It started doubling before the moulin did.
The album and song are now behaving oddly. They are doubling themselves up. Like, when I have the Moulin album checked, two of each song pop up in the album. then when I uncheck the album, there still remains the whole album; so it seems there are two copies, one glitched stuck on my ipod, one normal from itunes. Moulin also has very weird ******** album art; the art is like a genius mix cover with another random album. Both of these symptoms are the same with the inception song.
And also, sometimes the moulin picks up random cover art from completely different albums, cover art I have added to songs I have gotten from limewire (NONE OF THE LIMEWIRE SONGS I GOT ARE GLITCHED OR BEHAVING ODDLY)
So, I have reset my iPod several times. I plugged my ipod in, wen under the music tab, and unchecked the 'Sync Music' box. So now the only music that is on my ipod is the weird, glitch music that doesn't seem to be originating from my iTunes library.
I don't even know if restoring my ipod will work with this. I have absolutely no ay of getting this music off my ipod. The 'regular' versions of the song + album are behaving fine, I can still listen to everything on my library.
Please help me. I need to get this iPod through a month or so more, and it just really annoys me to have something like this. I know I can simply create playlists and listen from there, but I kinda need to have my music organized.

You need to repost this in the iTunes discussion group.

Please help w/ major ipod problem

black screen with a white apple is all i get. repeatedly turns on and off till battery dies. will not reset or be recoginized by computer

A few things come to mind. First Linux. 2nd opening of said iPod and taking out the hard drive and hooking it into a EX USB hard drive connection. Not sure if it is the same.. but it is worth a shot... from the pics that I have been looking at, they appear to be the same. by doing this you will be able to tell where the problem is for sure. if it works then I think that you can go to iPod_Control (enable veiwing of hidden folders on PC) on the iPod in my computer.
hope it works out for you.

Major iPod Problems, Need Help Solving

One day I was casually syncing my iPod video with my computer to get a few new songs uploaded onto it.
Suddenly, the iPod freezes up, shuts itself off, restarts, and magically it has forgotten everything and pretends it is a brand new iPod.
No problem, I think, believing it will just need to load the songs again and everything will be fine.
However, this is not the case.
The iPod would then continue to load all the songs, shut down after loading them, restart and again pretend it is brand new and lad all the songs again.
This continues to happen again and again.
I try to update my iPod, figuring it may just be a version error or somesuch nonsense. The updater refuses to work and actually causes my iPod to crash, saying it has a diskwrite error.
It refuses to "System Restore" on my computer, so I run the "System Restore" on another window computer that I own. And it runs just fine, making the iPod load songs once more.
And I think, problem solved!
However, again, this is not the case.
I load it once, everything goes fine.
The nxt day, after buying more songs, I try to upload and after the upload, the iPod shut off, restarts, and pretends to be new once more.
I go through the "System Restore" process again, but afterwards, the iPod all out refuses to upload my music fully, shutting off about halfway through the process each time.
And now whenever it is plugged into my computer, windows says it is unreadable and must be reformatted, so I run the updater and it says that there is an "iPod manager internal error" which could basically be another language considering my only basic knowledge of computers.
Is there any way to repair my iPod at home? Or must it be sent in to Apple?

GREAT NEWS!
Last night, through some very thorough digging in the
"Search Discussions", I found the answer and now my
iPod is running perfect once more!
Thank you very much for your help b noir. Without
you, and many others on this board who had their
problems solved by equally helpful people, I would
still be digging through Apple's support section to
no avail.
PS. I found the answer in http://discussions.apple.com/thread.jspa?message
ID=1539429

Please Help Me, Major Ipod Problem

Please Help:
Recently I downloaded the new Itunes(Itunes 7). After downloading it I was prompted to upgrade my Ipod (30g Video) to the new system (1.2). Almost immediatly after finishing this download my Ipod turned off, and is now frozen and will not turn on. Also, my computer doesn't recognize when my Ipod is plugged in, nor does the "Do not disconnect" screen come up, my Ipod stays blank. I called Apple they told me that I can send in my Ipod for it to be fixed, but the hard drive on the Ipod will be wiped. I recently bought a new computer and do not have any of my songs in my library, this is over 2000 (2000 + dollars) songs I have bought that I am currently on the verge of losing.
If anybody has any ideas on how can get my computer to recognize the Ipod is plugged in so I can back up all the songs (via my computer, ipod...copy all music files) would be greatly appreciated, that way when I send in my Ipod and then get it back, I can put my songs back on.
Thank you in advance!

A few things come to mind. First Linux. 2nd opening of said iPod and taking out the hard drive and hooking it into a EX USB hard drive connection. Not sure if it is the same.. but it is worth a shot... from the pics that I have been looking at, they appear to be the same. by doing this you will be able to tell where the problem is for sure. if it works then I think that you can go to iPod_Control (enable veiwing of hidden folders on PC) on the iPod in my computer.
hope it works out for you.

Plz help major ipod problem

Hi
i just bought my ipod about a week ago and it already appears to be broken, but before i bring it in i wanted to make sure that this is a serious problem.
yesterday I left my ipod connected to my computer to charge. After a few hours I came back and saw that the meter was showing that the battery was near empty. I soon realized that the ipod was actually frozen. I tried restarting the ipod but all i would see is the apple logo, it would never go to the main menu. So i let the battery drain and i am now in the process of charging it. It did not show up on Itunes, and right now all i see is a white creen, its been charging for atleast 30 minutes
PLEASE HELP

check the apple support on the site first, apart from this discussion, which lets them know of pending issues, the support site will have FAQ... there is prob a 2% chance that its a dud.... not comforting i know but have a look at the support first.
Re the charging, 30 mins is too short for a first charge. 2hrs first charge should give it 80% charge... better to leave it till it says "Charged" and the flash is not strobing the battery icon.. also make sure its not going to get toooo hot, take it out of any case , ipods need to breath, or they overheat, shortening the life of your battery..... oh and try not to charge it overnight too often, for the first few times.... let the charge run out. a few videos should see to that, A car , sorry an automomile charger is a good back up if you are out and about.
hope its ok, i know how you feel, i had a 3g 40gb die on me @ 19 months... and it was twice the price here that you guys are paying....
ATB
Michael

Major ipod problems

I'm using a third generation 20gb ipod. Today the touch pad completely died. It is acting like it is stuck on hold and the touch pad has been disengaged even though the hold button is in the off position. I tried to reset it, but it is completely unresponsive. The only way I can turn it on is to either plug it in to the charger or turn the hold button on then off. The only way to turn it off is to let it sit and turn itself off. I can't plug it in to my computer because the cable is going bad and my computer doesn't read it any more, and I am having difficulty finding a new firewire cable since ipods no longer use them (which I still think is a big mistake on apple's part). I can't get help from apple since the warranty for it expired long ago. Does any one have any ideas? I would rather not have to buy a new one since I like the touch pad better than the buttons, and I can't afford a new one for another 6 months.

Hello everyone. I'm a new guest here and this is my first time in the Discussion.
Actually I got the same problem too. I got the new I Tune 5.0 and then when I updated my IPOD, all the songs got disappeard but as some of the guys were mentioning that the songs are still there in the Hidden folder for the music. It happened to me several times and I were able to solve it by "accidentally" pressing the Games button or leaving a large empty space (more than 15 GB).
However, the same problem is still the same.
Can we get a reply or any help here from the Apple care.
Yahya

Major iPod Problems! Please help!

Recently, my iPod was running very slugish. The videos would skip and take a very long time to load, and then sometimes my menus would freeze or seem to take longer than expected to change. My friend told me that I should reset it by pressing the Menu button and Select button because that should stop the sluggish movement. I did so and when the iPod turned back on, I was prompted with a folder(!) and: apple.com/support/ipod
It seems now that my iPod is stuck in disk mode. I have tried restoring my iPod to factory settings and still nothing because it is stuck in Disk Mode. Whenever I try to run iTunes, it won't find it because the iPod seems to freeze windows and nothing moves (sometimes the start bar will) and all of my running applications freeze as well. The moment I unplug my iPod, all of the applications unfreeze and work properly.
Can someone please help me? Thank you very much!

im sorry i cant seem to start a new topic PLEASE HEEEEEEEEEEEEEEEEEELLLLLLLLLLPPPPPPPPPPPPP
all of a sudden about half an hr ago my computer froze & went all spastic. i retsarted & now ALL MY SONGS ARE GONE FROM MY IPOD!!! I HAD 10 000+ SONGS HOW DO I GET THEM BACK!?!?!??
please tell me theres a way. when i check the ipod itself it says 0 songs 0 videos but strangely my 87 photos are still on there. also when i reconnect it to the computer it says to restore its factory settings but when i go to update/restoe it says i have 10GB left (its a 60Gb video ipod) so i think the songs are still stored there but i cant access them or something please help me!!

PLEASE HELP : Major IPOD Problem

Please Help:
Recently I downloaded the new Itunes(Itunes 7). After downloading it I was prompted to upgrade my Ipod (30g Video) to the new system (1.2). Almost immediatly after finishing this download my Ipod turned off, and is now frozen and will not turn on. Also, my computer doesn't recognize when my Ipod is plugged in, nor does the "Do not disconnect" screen come up, my Ipod stays blank. I called Apple they told me that I can send in my Ipod for it to be fixed, but the hard drive on the Ipod will be wiped. I recently bought a new computer and do not have any of my songs in my library, this is over 2000 (2000 + dollars) songs I have bought that I am currently on the verge of losing.
I have tried various USB ports, two different computers, restarting my Ipod, talking to apple technichal support, putting my Ipod into disk mode, manually trying to get the compter to recognize the Ipod through the manager, and smashing on my desk out of anger hoping that something might happen (just kdding). I believe thats everything, any other ideas you have are greatly appreciated.
If anybody has any ideas on how can get my computer to recognize the Ipod is plugged in so I can back up all the songs (via my computer, ipod...copy all music files) would be greatly appreciated, that way when I send in my Ipod and then get it back, I can put my songs back on.
Thank you in advance!
Windows Windows XP

one thing that you can try is something my dad taught me. This works great especiall if you have a PC.
When i had to replace my laptop and was worried about losing all of my purchased songs from itunes, i was told to plug the ipod into the computer BEFORE installing itunes. it will read on your computer as a mass storage device and then all you need to do is simply go into the folders and copy all of the files into your "my music" folder (or whatever folder you choose). After that, you need to install/reinstall itunes and when it searches your computer for music, ALL of your music (including purchased songs) will show up and all will be okay.
Just a few hints;
although this seems very simple, if you're a simple person like i am, you'll expect to see the songs on your ipod show up with normal/regular titles.....THEY WONT. They'll show up as letter-number combinations, but the music is all there.
In short;
1. uninstall/delete itunes
2. Plug in our ipod (but don't reinstall itunes yet)
3. copy ALL of the files you can find on your ipod
4. reinstall itunes
5. let it search your computer for music
you should be fine at this point.
I hope this helps!

Help! major ipod problem

My ipod just won't work.. when I try to reset it using the play and menu button, the apple logo comes on, but it just keeps on flashing,and will continue to do that forever, I can get it on disk mode, but thats about all I can do. Itunes recognized the ipod when its in disk mode, but I cant listen to any music or normally use my ipod since it wont turn on normally!

Welcome to Apple Discussions!
To reset an iPod nano, menu and select/center need to be held down.
See these...
iPod Only Shows An Apple Logo and Will Not Start Up
iPod Only Shows An Apple Logo
Once you get your iPod into Disk Mode, you need to restore it...
Restore iPod
btabz

MAJOR EXPORT PROBLEMS! PLEASE HELP!

Hello. I hope everyone had a nice holiday. I'll try to be brief. I'm having a horrible problem with exporting my films. I work on a PC. To me, that shouldn't matter, but here's what's been happening. I shoot my films at 23.976 frames on the 5DMII and the 7D. My film got into a film festival. They asked for a 720p mp4 file. OK, no problem. I went under H.264, I exported an HD File, with 23.976 frame rate and I checked both boxes for Max Render and I set a 2-pass. I exported and when I played the vid back through Windows Media Player, it felt fine.
BUT, at the festival this past weekend, I was horrified to discover that my film, and no other films, was having a major sound problem. The audio was about half a second ahead of the footage, so they kind of looked like they were speaking correctly, but their dialogue would finish right before their mouths would. Super embarrassing. All I noted when I saw the tech booth was that they were using a mac laptop hooked to the projector, so I assume maybe it was quicktime they were running? Also, I believe they put all of the vids together as one file so it would run together as one block, but still, I believe most of the other films were shot at 23.976 frames as well, so that shouldn't matter.
I went home, thinking maybe I just wasn't being diligent enough and I needed to really look at the sound. Maybe it was off. But I keep all of the temp tracks, the sound from the dslr, on track 1 and then just mute it. I unmuted and played both tracks, and there's no difference. No echo, no weird delays, they're both perfectly synched up.
I've been having this problem for a long time but this was the first time that I REALLY could see the problem, probably because it was on such a big screen. Just my opinion, but I've found that most festivals are running MAC software and it seems like the vids I export seem to have an audio problem being played through mac programs. Another instance, briefly. I did a screening for a feature I edited. I exported an HD mp4 and put it on a friends MAC. The sound was off when we pre-screened it. I have a PC Toshiba laptop, I ran the vid through windows media player, and it felt much better, so we screened using my laptop and it went fine. But what does that mean?
Has anyone else had this problem? It's not just festivals too. I have a subscription with Vimeo, but every short film that I put up there has some kind of an audio drift problem. It's always minor so some people see it and some people don't, but I'm certain the vids are fine on my timeline. Do I need to export using something else? A different setting? As a quicktime vid? That last question seems kooky since any tutorial I've seen is usually wanting h.264, so I just don't know.
Please let me know if there's anything I can try or if you just have an opinion. Thanks very much.

im sorry i cant seem to start a new topic PLEASE HEEEEEEEEEEEEEEEEEELLLLLLLLLLPPPPPPPPPPPPP
all of a sudden about half an hr ago my computer froze & went all spastic. i retsarted & now ALL MY SONGS ARE GONE FROM MY IPOD!!! I HAD 10 000+ SONGS HOW DO I GET THEM BACK!?!?!??
please tell me theres a way. when i check the ipod itself it says 0 songs 0 videos but strangely my 87 photos are still on there. also when i reconnect it to the computer it says to restore its factory settings but when i go to update/restoe it says i have 10GB left (its a 60Gb video ipod) so i think the songs are still stored there but i cant access them or something please help me!!

Using iMovie 7.1.4 on an iMac w/ Snow Leopard; HD video imported with a Firewire cable transfers fine, but audio arrives with major static; problem persists w/ different cameras

Using iMovie 7.1.4 on an iMac w/ Snow Leopard; HD video imported with a Firewire cable transfers fine, but audio arrives with major static; problem persists w/ different cameras & Firewire cables; source DV tape has no audfio static.

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

***Serious iPod Problems***

My brother is havign some serious iPod problems. A while ago the battery died after having it for about 2 years. He just had the battery replaced, it will atleast bootup now, but it wont get passed the Apple logo. I can get it to boot into Disk Mode, then reset it, but it still wont get passed the Apple logo. Does anyone have any idea what's happened to it?
Thanks in advance!
Matt

Hi Jeff, thanks for the response, i have been able to do that a bunch of times today, i've even opened up the Disk utility and erased and then done it, no such luck, it just wont get passed the apple screen

20 GB Ipod Problem - Not viewable in Windows and wont start

Hello all, wondering if you can help me with this Ipod problem i have.
1) Ipod turns on and displays folder with exclamation mark.
2) Ipod is not viewable in my computer
1 - I have tried a reset and putting into disk mode, which goes through fine, but it still starts with the above error.
2 - I can sometimes view the Ipod in My Computer and or disk management, but can not go into it or format it. Diskj manager reports it as un-readable.
If i try to run Ipod update/restore application it asks me to plug in an Ipod.
Any ideas on what else i can do? I thought i could at least get windows to see the device and format it to a standard Fat32, then use the Ipod restore to re-write the folders to use it as a ipod.
Thanks

Try this then
The Sad iPods icon, clicking sound or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
There are also some cases being reported that some unrecognized iPod being able to be erased with Linux, then reconnect the iPod with the original computer and do a Restore there.
8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
“Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
- I tried the 5in1 test and got and error on Firewire.
- I did the HDD R/W and surprisingly it passed.
- I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
10. Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
11. Put your iPod in disk mode and plug with a computer, and have a boot of your computer using the Mac OS or XP startup disks, hope that your iPod will be seen on Mac's Disk utility and allow you to do a Erase there. Or, under the XP, you will be able to find your iPod there for you to do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Pictures and instructions of how to open the iPod case for battery replacement
http://www.kokopellimusic.us/KM_instructions.htm

Adobe Captivate 8 projects published to HTML 5 shows major loading problems and stops

Adobe Captivate 8 projects published to HTML 5 cause major loading problems in most browsers(IE 11, Chrome v. 35.0, Firefox v. 31). Loading… (screen)
The view stops after a while and only the Loading… (icon) can be seen on the page.
Is this a known problem with Captivate projects published to html5 and is there a way to fix it? What is wrong?
Test the html5 version of this project at: http://kurs.dokker.no/captivate/
and see for yourself what happends.

I changed the Preferences/Project/Start and End Preloader % to 25 and published the projects again. The course: http://kurs.dokker.no/captivate/elev/
stopped like before on one of the first slides, loading… screen like before in IE11.
In Chrome v. 37.0 the course worked badly, would not run, sound missing and buttons not working.
In Firefox 31.0 the course worked to a degree even if the program was advising to use another browser for this content.
In Opera 23.0 sound was missing and else working as bad as IE.
All this testes is done on a PC using Windows 8 connected på internet via ethernet, download speed: 66.57.
I would like to use the HTML5-format since it has a cleaner view than swf-files that appear to be jagged, but there is a lot missing before Adobe Captivates html5 publish is where it needs to be. Her are the complete html5 course and here are the swf based course for comparison.

Major ipod problem

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