Manage Cache option grayed out in online RPD

Ran into a problem today, trying to perform manual caching but cache option is grayed out when ascessing manage cache option, this is happening even though i have enabled the cache option in the NQSConfig file as follows
ENABLE=YES
YET IT IS GRAYED OUT WHEN I DO FILE -OPEN-MANAGE-CACHE, HAVE ALSO TRIED BOUNCING THE BI SERVER BUT NO LUCK.
ANY HELP WILL BE APPRECIATED.
Thanks in advance
LARRY

What version of OBIEE are you using? Assuming you are using 11g, providing a solution to enable cache in RPD.
1) Go to enterprise Manager.
2) Navigate to Business Intelligence > Core Application
3) Click on capacity Management tab > Performance
4) Lock and edit > Make sure cache enabled option is checked. ( This will add an entry to your NQSConfig file.
Hope this answers your question.
Award points if helpful.
Thanks,
-Amith

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