Managed accounts and failure to auto sleep
Since getting my Mini and upgrading it to leopard I have been having problems with it failing to auto sleep and eventually needing a hard reset to work again.
Last night I spent the entire evening trying different configurations and I've worked out the problem:
The machine will not go into sleep mode on it's own when logged on to a managed user account. It will go to sleep and wake up if both operations are performed manually, but not automatically, according to the settings in "Energy Saver".
Auto sleep and wake works fine when the machine is logged on to a standard or admin account.
To ensure that it is not something in the user account that is causing the problem I have changed the status of the account in question to standard and admin and sleep/wakes works fine, but when the account is put into managed (parent) mode, it fails.
Any ideas? (the machine is used mainly by the kids so I can't leave the machine in standard)
Nobody had this problem??
Similar Messages
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In attempting to add a music lesson program for my daughters band lessons we have messed up our computer. I now have both a managed account and an administrator account (both in my name). It is using the managed account now and not letting use the Internet because parental controls keep popping up. I would like to delete the managed account and get back to the admin account but I have no idea what my login is for the admin account. We have never had to use it before this problem started and what we thought it was when we set it up does not work. Any ideas?
If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application. -
Who holds Verizon employees and management accountable and where can I file a complaint.
I feel that writing this letter is a waste of time, but I feel the way customer service reps (not all) as well as their managers (again not all) need to held accountable for lies and disrespectful business practices they place on loyal customers. This is a long and confusing issue, but in as short as possible, I have been a loyal Verizon Wireless customer for several years. This past September 2014, I along with about 200 other loyal customers waited for several hours in anticipation of the IPhone 6 being released outside of a big box Verizon Store located at 7790 Montgomery Rd, Cincinnati, OH 45236, phone number (513) 984-9939. Because of my early arrival, I was number two in line and number two to enter the store once opened. At approximately 7:30 a.m., Verizon Store employees and an unknown woman claiming to be a manager came from the store with flyers in hand and explained the purchase process. She advised customers were able to buy a maximum of three phones, but could only buy one phone at retail price without contract. I informed the manager that I was not eligible for an upgrade at the time, as my wife and I still had about a year of service left on my current contract. At that time I was told “too bad, there are a lot of customers here for the same thing, and if you want the iPhones you will have to add two lines of service.” I had about $2000.00 in my hand willing to pay full price for phones and have them swapped out for my current devices and was told “too bad.” Well after waiting in line for the amount of time I had, I pretty much had no other choice, entered the store, and paid for two new lines of service in order to get two IPhone 6 plus devices with 128 gb of storage.
Immediate upon returning home, I contacted Verizon customer service (phone call one 9/19/14) and requested to terminate both lines, and move the IPhone 6 plus phones to my original lines. Upon explaining the situation to the customer service rep, he was confused as to why I was told I had to open two new lines, but complied. Later in the night, I had realized service was still not activated on the lines after switching the IPhone 6 plus to my original numbers and call customer service again (call two 9/19/14). After explaining the whole situation over again, I was again informed that the store was wrong and should not have made me add two new lines. This customer service rep informed me of the cancellation fees ($350.00 per line x 2), which I told her I was aware, and had planned to pay $950.00 per phone originally so had no problem paying the termination fee. The customer service rep again told me that all had been completed and the lines would be turned off.
On Saturday September 20, 2014, I signed on to my Verizon wireless.com account and saw that I still had two lines (previously told were shut off) still active on my account, with no phones associated with the numbers. Again, upon contacting customer service (call 3 9/20/2014) I had to explain the entire situation all over. At that time I was advised by the customer service rep, that because I was not returning the phones and just wished to pay the termination fees, that I would need to wait until after 14 days of service to call in and cancel the lines, and also have to request a refund on the activation fees (should be waived if canceled within 72 hours of activation) and any service charges associated with having two lines with no physical phones actually being attached to them. At this point I thanked the customer service rep and was informed that all notations to the account were visible in the account to anyone I spoke with.
Friday October 3, 2014, I again contacted Verizon customer service (call 4 10/3/2014) to cancel these lines. Upon explaining the situation again to the customer service rep, I was informed the store I got the phones from (A VERIZON WIRELESS OWNED STORE) had lied to me in that I needed to add lines. At this point, the female representative informed me the activation fees would be waived, along with any other fees, and the lines were cancelled.
Saturday October 4, 2014 I again logged onto my Verizon Wireless.com account and saw that the lines I was told had twice been removed, were still active and alive with no physical devices actually being associated with the lines of service. AGAIN, calling customer service (call 5 10/4/2014) I spoke with a gentleman and expressed my frustrations as to being misinformed several times thus far. At this point, the customer service rep, after keeping me on hold for about 45 minutes, returned to the phone and advised my that the lines were set for cancelation, but not until my next billing cycle, and that I would need to call in again once all service, activation, and whatever else charges were put on my account to have them removed. During the conversation, (without me asking for a single thing at any point during the conversation except just to have the lines turned off and refund the fees) The customer service rep informed me that he was sorry and his manager was sorry for inconvenience that VERIZON had caused me, as a small toke of VERIZON’s appreciation, VERIZON would waive any and all fees associated with the two lines I was forced to add, to include any and all early termination fees. Again, I never once asked for anything, but was offered by VERIZON employees and a VERIZON manager. I was also informed that when I did call back in, the next customer service rep would see all of these offers in my account notations and would comply.
Tuesday October 7, 2014, I was able to view my bill and had observed the added charges associated with account activation, and lines of service. At that point I again called Verizon customer service (Call 6, 10/7/2014) to have these charges removed. Upon calling and AGAIN explaining the two weeks of hell VERIZON had caused me, I was again apologized to, and informed that the last customer service rep had notated everything as I had explained and was informed and exactly quoted by the representative from VERIZON “We are nothing without our integrity at VERIZON, and VERIZON told you we would waive all of these fees (as notated in my account) VERIZON will stand by our word.” At that point, I was told I would need to be placed on hold as the charges and fees were large (about $263.00 in service fees and $700.00 in early termination fees) it would take a while for the customer service rep to work with his manager to have these charges removed (and in the case of the ETFs, not post to the account at my next billing cycle). After one hour of sitting on hold, I was again in contact with the customer service rep and told, he and his manager had put in for every single refund and credit, the VERIZON MANAGER had approved all, but one final approval was needed which may take a day or two. AGAIN all of this is notated in the account as to offers and promises made by VERIZON wireless employees and managers, and again I had NEVER asked for a single penny refunded, but was offered. I AGAIN was completely willing to pay for the phones and the ETFs without problem, but was again and again offered such refunds and credits by VERIZON employees.
Wednesday October 9, 2014, because of the continual misinformation I have been given by VERIZON employees, I contacted VERIZON customer service again (call 7, 10/9/2014) to check on the status of the credits and refunds. At that time, I was informed, that many of the credits had been approved, but both ETF fees were denied and would only be refunded if I returned the devices. As frustrated and confused as I was, I calmly explained every single thing that was offered to me again by VERIZON and was confused as to why a MANAGER for VERIZON would offer such things and then they would be denied. The female customer service rep informed me that she was unfamiliar with the situation, would message the male customer service rep and or manager I spoke with on October 7, 2014 and have them reach out to me to explain. I was also told I would hear from them within a “few hours.” This call was placed at about 9:00 a.m., and by 6:00 p.m. I had still not heard anything back from VERIZON. At that time I again called VERIZON customer service (call 8, 10/9/2014) and spoke with another customer service rep. Again for the 8th time explained the entire VERIZON lying situation, and was told that he (VERIZON representative) saw was I had been offered several times (refunds and credits) in the account notations and “too bad, VERIZON does not offer refunds or waivers of ETFs.” At this point in the conversation, without completely cursing out the representative, I asked to speak with his supervisor and was turned over to another supervisor to speak with. Upon speaking with the supervisor, I was informed (for the first time) that although VERIZON WIRELESS employees / MANAGERs had offered me refunds of ETFs, WHICH WAS DOCUMENTED NUMEROUS TIMES BY VERIZON in my account details, VERIZON simply could not waive these fees. I again informed the manager that I didn’t care about the fees and was willing to pay, but I was tired of being LIED TO. At that point in the conversation, I was again apologized to over and over again and as a token of apology from VERIZON, he a VERIZON MANAGER offered me a $70.00 bill credit in order to help with the ETFs. Again, I never once asked for anything, but was offered time and time again from VERIZON EMPLOYEES and MANAGERS. I thanked him for his offer and the call ended.
October 10, 2014 (AGAIN after repeatedly being lied to contacted VERIZON customer service to check on the status of my credits (call 9, 10/10/2014). At that time, I spoke with a female representative and again explained the entire dilemma caused by VERIZON. Again, I was apologized to countless times and was informed that a bill credit for $70.00 was pending as I was informed on the previous night by a VERIZON WIRELESS MANAGER, but she did not have access to see any further details. After again apologizing countless times, the customer service representative seemed to be frustrated that I had been treated so negatively and informed me she was going to address this with her manager. Upon her return to the line, and again without ever asking for one single thing, the VERIZON representative with her VERIZON MANAGER offered to meet “half way” with regards to the lowest ETF fees associated with my accounts and provide a $235.00 bill credit to help me and as a token of “sorry for VERIZON’s screw up and constant lies.” I was also told I would be contacted by her manager within four hours at approximately or before 2:00 p.m. 5:00 p.m. on that same date, after not hearing anything back I again called VERIZON customer service (call 10, 10/10/2014) spoke with another customer service rep and told her the entire story over again. I told the rep I wanted to speak with a manager right at that moment and was placed on the phone with a woman named Linda I believe. Linda informed me that the credit I was previously told I would be given earlier on that date was rejected and I would not be given it. Again without completely going nuts, I calmly explained my complete disgust with VERIZON and the constant lies I was being told. Again after countless apologies from another VERIZON MANAGER, she politely explained to me again the whole VERIZON cannot offer such refunds or credits associated with ETFs and was appalled that anyone in VERIZON would offer such things knowing they could not be given. While working with her, she informed me the best solution to saving money was to cancel my original phone accounts and keep the two new lines that were pending deactivation, which would result in a $250.00 reduced ETF as opposed to a $700.00. I agreed based on her advice without argument and was informed it may take a few hours for the new numbers to be placed back on the IPhones. Two hours later, my phones still not turned on, I contacted VERIZON again. I had also noted that every single bill credit previously applied to my account was back on the account. At this point being as furious as I was, I again called VERIZON WIRELESS (call 11, 10/10/2014) demanded to speak with a MANAGER and was placed on hold. After waiting for an hour on hold (no exaggeration) the customer service representative returned, apologized for everything including the wait time, and placed a male MANAGER on the phone. After explaining the entire three plus week VERIZON lying dilemma, which he was able to see in the account notes where every VERIZON employees acknowledged the misinformation of the previous employee I had spoke with, he again apologized and explained that I did not lose the bill credits, but because two lines had been canceled, the credits were instead applied to my unbilled ETFs, and they would appear on my next bill. He also informed the SIM cards in my devices would still require more time to activate and that they should be turned on by 7:00 a.m. the next day.
While doing research on the SIM issue, I found that VERIZON policy was immediate and SIMs would not require rebooting time to come out of I believe it is called “AG” or “aging” status. Again contacting VERIZON customer service (call 12, 10/10/2014) spoke with a female customer service agent, who actually looking back was the only one not to represent falsehoods or lies, informed me that because the SIM cards were previously associated with cancelled lines, I would need to go to a VERIZON wireless store and get two new SIM cards. At this point in the day it was about 10:00 p.m. and all VERIZON stores were closed for the day. With no choice in the matter, I agreed, and asked just out of curiosity, on the status of the$70.00 bill credit, I was promised on October 9, 2014. At that point the rep informed me that she was able to see that the VERIZON MANAGER had notated and put a credit request in while I was speaking with him, but then immediately cancelled his own request and closed the situation immediately following the completion of our call. I believe at this point in the entire situation I was so fed up this did not surprise me whatsoever so who could I complain to. The very nice customer service representative again apologized for the continued lies I was told and offered me (not a bill credit), but a data GB credit for 12 months (again without me asking for anything). In her own words “I do not want to promise you the world and then lie to you and get your hopes up thinking it will happen as has happened to you numerous times.” I truly appreciated her honesty and her acknowledgement of the complete disgusting actions by previous VERIZON employees and MANAGERS.
The next day October 11, 2014 I drove with both IPhones to the Verizon big box store, explained the entire story to the employee, was apologized to for a 20 minutes, the manager came out and apologized as well, GREAT CUSTOMER SERVICE! The store is located at 2028 Florence Mall Rd, Space 1139, Florence, KY, (859) 746-3790 (Manager was great so was employee). Never once offered me anything to make up for mistakes VERIZON had made in the past, which I really didn’t care because I never asked nor expected anything, but were truly grateful for my service (I am military and a Federal Law Enforcement Officer) and truly apologized for the actions of the Verizon Sore in Cincinnati Ohio (Again the manager stated the manager at the Cincinnati store lied), and especially apologized for all the lies and mis-information given to me over a three plus week time period.
Finally, October 15, 2014, I log in to my Verizon wireless account to view my features and reactivate VERIZON’s high definition calling features and see that since September 19, 2014 (original date I purchased the IPhones) I have been charged for Verizon Cloud storage. I HAVE NEVER AGREED TO THESE SERVICES, NEVER REQUESTED THESE SERVICES, NEVER EVEN NEW THEY WERE THERE!!!! Again had to call VERIZON for the fraud and lies they are perpetrating on a daily basis, COMPLAIN to another customer service rep (call 13 10/15/2014) in order to get the fraudulent charges removed from my bill.
Conclusion
Here I sit writing this long complaint that no one in VERIZON will ever be held accountable for, no one will answer for the lies, mis-information, and disrespect employees and VERIZON MANAGERS perpetrate even though each lie was documented by VERIZON in account notations, and no one will be accountable for the lies the retail stores tell in order to increase their QUOTA to activate a certain amount of new lines per month. I am utterly disgusted with the treatment I have received, will be requesting these notations (if they have not been deleted from my account), have documented each conversation, and recorded many of the conversations, with an end result of pretty much nothing. VERIZON does not care about their customers and could probably care less about my terrible experience. While there are several other cellular options available, they are all crooks and liars just as the perfect documented examples of VERIZON employees and management lying in this case.
ChristopherGiogetz,
Thank you for taking the time to share your experience. I am shocked by the many representatives that you had to speak to regarding your first request. This situation should have never gotten to be complicated and resulting in multiple calls from you. I apologize on behalf of those representatives for dropping the ball. I do agree that the representatives do need to be held accountable and I would like to submit feedback for those that you worked with. I have sent you a direct message. Please reply to the direct message so I can begin submitting feedback.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
Managed accounts and the AppStore bought apps
Hi there!
I have a problem with the Mac App Store, where managed accounts in our 10.7 Open Directory Server cannot open applications bought by an admin iTunes account in client machines because the client system keeps asking for the password of the iTunes account.
Is there a way to make a client machine (10.7 and 10.8) understand that no matter the user account, it should operate with a given iTunes account (and password)?
Thanks a lot!Nobody had this problem??
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Managed accounts and iPhoto importing
Hey, quick question for you guys - I recently upgraded to 10.4, and decided to give my daughter an account on the computer. Limited, naturally, as she's 7. One of the things I want her to be able to do is to import photos into her own photo library (she just got her first digital camera and is very excited ). Unfortunately, I can't seem to get iPhoto to allow importing while under a managed account. I found an Apple document, pointing me to include a few extra things in the library to allow importing to work, but it's still a no-go for me. (http://docs.info.apple.com/article.html?artnum=25736).
Any thoughts on what to tackle next? I'm wondering if the USB PTP manager needs to be enabled, but I don't know where it resides on the system...Just iPhoto, Image Capture and then the checkbox in the section above that says 'Allow supporting Programs.'
Those were the only three things checked. (This is using Some Limits, not Simple Finder) -
for some reason apple thinks ill know the answers when im trying to change them haha :/ does anyone know how to bypass this or any other way to change the security questions for your account?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
Hi Guys I want to cancel my subscription to Daily Mail Plus. I was directed to sign into my ITunes account and turn off auto renewal. I signed in to account and do not see any headings "auto renewal" on the page.
Hope someone can help
Providence 123I don't have any subscriptions, but there are instructions on this page for how to turn them off : http://support.apple.com/kb/HT4098 - are they the instructions that you were following ?
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Service Account and managed account in sharepoint
I am new to SharePoint and want to understand few concepts of it:
- What is Service Account
- and What is managed account
and what is the difference between them
Thanks in advanceHi,
Basically service accounts are used for running services like sql server, services and managed accounts are synonyms
http://stsadm.blogspot.com/2010/10/service-accounts-and-managed-service.html
See here for Managed Account -
http://blogs.technet.com/b/wbaer/archive/2010/04/11/managed-accounts.aspx
http://technet.microsoft.com/en-us/library/cc263445%28v=office.15%29.aspx
http://technet.microsoft.com/en-us/library/ff724280%28v=office.15%29.aspx
http://msdn.microsoft.com/en-us/library/office/ff407571%28v=office.14%29.aspx
Hope this helps!
Ram - SharePoint Architect
Blog - SharePointDeveloper.in
Please vote or mark your question answered, if my reply helps you -
Netboot and a Parental Control managed account
I am trying to set up a group of kiosks (Mac Minis) using NetBoot off of OS X Server 10.5.2. I've created a netbootable disk image with two accounts. One is an admin account, the other is a managed account with Parental Controls.
My thinking was that I could lock down the managed account and limit the websites that can be visited as well as apps that can be launched using Parental Controls. Everything seems to work fine except one important piece. Neither Firefox or Safari can actually access the internet. I always get a connection error from the browsers. If I run network diagnostics, it returns green on all levels. Similarly, in a Terminal window under that same account, I can ping the webservers I'm trying to get to.
Does anyone have any ideas why Parental Controls on that account seem to limit the ability for the browsers to see the Internet? It works fine when the original image is booted locally. Are managed Parental Control accounts not compatible with NetBoot? Any suggestions?Ok, this gets more interesting. Based on more testing, I believe there is an incompatibility between Netboot and a Parental Control account. I tried doing a port scan using Network Utility (ports 0-1000) in a variety of accounts both local drive boot and Netboot. The results are further below.
For some reason, the Parental Control account on the Netboot device does not see port 80 (http) off the computer it is scanning. As you can see there are three different cases. The http and https protocols are where the discrepancy occurs. Anyone know if this is by design or a bug? I find it hard to believe I'm the only one trying such a solution but this seems to be a pretty significant roadblock.
*_Netboot Parental Control account results:_*
Port Scan has started ...
Port Scanning host: 10.16.31.84
Open TCP Port: 22 ssh
Open TCP Port: 88 kerberos
Open TCP Port: 139 netbios-ssn
Open TCP Port: 443 https
Open TCP Port: 445 microsoft-ds
Open TCP Port: 548 afpovertcp
Port Scan has completed ...
*_Original HD/OS that is the source of the Netboot image in Parental Control account:_*
Port Scan has started ...
Port Scanning host: 10.16.31.84
Open TCP Port: 22 ssh
Open TCP Port: 80 http
Open TCP Port: 88 kerberos
Open TCP Port: 139 netbios-ssn
Open TCP Port: 443 https
Open TCP Port: 445 microsoft-ds
Open TCP Port: 548 afpovertcp
Port Scan has completed ...
*_Other instances results:_*
*(Includes Netbooted Admin account,*
*Netbooted Standard account,*
*3rd machine hard drive boot as an additional example)*
Port Scan has started ...
Port Scanning host: 10.16.31.84
Open TCP Port: 22 ssh
Open TCP Port: 80 http
Open TCP Port: 88 kerberos
Open TCP Port: 139 netbios-ssn
Open TCP Port: 445 microsoft-ds
Open TCP Port: 548 afpovertcp
Port Scan has completed ... -
Limiting the hard drive space on a managed account
I'm setting up a managed account and want to limet the amount of hard drive space the person gets to use
mac minni solocore Mac OS X (10.4.9)Once again, a macosxhint comes in handy. The hint describes one way of converting an existing account:
http://www.macosxhints.com/article.php?story=20031104223355900
Setting up a new account is easier. Just create a disk image of the desired size, making sure the name of the mounted volume is the same as the user's "home" folder (the name of the disk image doesn't matter). Uncheck the "Ignore ownership..." checkbox in "Get Info", and make sure the user owns both the mounted volume, and the dmg file. Place the disk image in the top level of the user's "home" folder, then change the ownership of the user's folder to "system" (root).
Then, from an "admin" account, enter the command below in "/Applications" > "Utilities" > "Terminal.app", substituting the user's short name for 'username', and the correct name of the disk image:<pre style="overflow:auto; padding: 5px; width: 500px ; font-size: 10px; border:1">sudo /usr/bin/nicl . -create /users/username home_loc '<home_dir><url>file://localhost/Users/username/diskimagename.dmg</url></home_dir>'</pre>But as I mentioned, there are drawbacks to using disk images and it isn't all that effective unless you hunt down every last place on the system where the user has the privileges to save files (including everybody else's "Drop Box" folders. I only mentioned it because it does get brought up as a strategy. -
Ever since I updated to 10.4.7, my dual G5 won't automatically sleep after any amount of time I set it to. The computer will sleep if I force it to either using the keyboard shortcut or through the Apple menu. The computer will also auto sleep in the other computer accounts on the same machine. For whatever reason, it will not auto sleep on my account. I few weeks ago, I created a brand new alias and moved all my files from my non-sleeping account to the new one. The auto sleep for for a few days before it stopped working.
I've tried trashing plists, preferences, removing USB devices, stopped file sharing, and more. I changed all my settings and active programs to exactly mirror the ones on the working account - but, nothing seems to be working.
I haven't tried flashing the PRAM yet, but I figure the problem is elsewhere since the computer will sleep on other accounts. Under my System Preferences, the extra panes I have are ATI Displays, DivX, Little Snitch, Nortorn Antivirus, Stuffit, and WMV Player. These panes also exist on the other accounts.
Anyone have any ideas what else may be causing this problem? I'm almost positive it's software related, but I don't know how to troubleshoot further given that I've already tried to make my account mirror that of a working one.
Thanks in advance.
Dual 2.5 G5 Mac OS X (10.4.7)Well Norton is famous for causing problems for Mac users, just search, but perhaps it could be another problem.
Open the System Prefs>Energy Saver and set the auto-sleep to something really low.
Now leave the pane open and unlocked and just wait for the sleep to kick in.
Wake it up and set the time to a little bit longer, enough that you know it's not the minimum and this time close the pane.
If this fails, offload Norton and try again.
Norton has had a few application exploits, something to think about, also most anything from Microsoft seems to continously have security exploits.
Also you should be cloning your boot drive occassionally, visit Carbon Copy Cloners forums for donationware software and read the "Before you clone" in their forums. -
Auto-sleep won't work when web pages auto-refresh
Dear Apple,
Around 4 years ago, I noticed that my computer stopped going to sleep. I first noticed it shortly after adopting Gmail for my email platform and was subsequently able to isolate the issue down to Gmail and other websites, such as Huffington Post, which auto-refresh. Apparently, any website that auto-refreshes at shorter intervals than the auto-sleep is set to kick in, prevent the computer's auto-sleep function from activating.
I have spoken at length with AppleCare about this issue and understand that this is "by design." For instance, we wouldn't want the computer to constantly go to sleep while watching a movie or downloading and conversely, if we are actively working at our computers it's nice that Gmail auto-refreshes and keeps us appraised of incoming mail. However, since the vast majority of users now leave their browsers with multiple tabs open and due to the fact that more and more websites now auto-refresh, the auto-sleep function has become outdated and non-functional. While users can always manually put their computers to sleep, everyone at some time or another forgets to do so. This is exactly why computers are supposed to auto-sleep in the first place. Aggregated across millions of users, this results in a huge waste of electricity.
I've been writing/calling Apple (through AppleCare and the online feedback form) about this issue for 4 years now. I keep hoping that with each operating system release, some sort of "smart auto-sleep" function will be incorporated that will recognize when websites auto-refresh and still allow auto-sleep to kick in. Unfortunately, this does not appear to be the case in Lion.
I work in the energy efficiency field, specifically in lighting, and care deeply about this issue. I consider Apple to be an industry leader on this issue as well. I'm not familiar with the technical side of this issue, but I assume that with the right type of programming, the operating system could override a webpage's auto-update feature and activate auto-sleep, while not interfering with functions where a user would not want the computer to go to sleep, such as watching a movie. With Lion, Apple has focused its energy on making the computer adjust to the user,rather than the user adjusting to the computer. Yet, in this case, it appears to be the other way around.
It is time for Apple to update the auto-sleep function so that it takes into account websites that auto-refresh. When I set my computer to auto-sleep after so many minutes, I want it to do so, regardless of whether I have a browser with auto-updating websites open. Apple must take this issue seriously, as the wasted electricity is too important to ignore any longer.
Sincerely,
An Energy-Conscious UserI am obviously talking to Apple AND I posted this letter here, because a lot users seem confused about why their computers won't sleep. Even most AppleCare reps are confused. In the past, I couldn't find much in the way of explanations pointing to this issue, so I thought I post it here in case other people are looking for an explanation.
The auto-sleep function was built before websites auto-updated and needs to be updated to accomodate them. For the average user, it doesn't make sense for the computer not to sleep just because Gmail is open. Just because some website auto-refreshes in my browser, doesn't mean I never want my computer to sleep. By the same token, if I wanted to turn off auto-sleep I could easily do so from within Energy Saver Preferences. The two should be independent, so the user has the choice.
Why should I have to close my browser every time I walk away from my computer in order for it to sleep? I've acknowledged that in certain circumstance it makes sense for the computer not to auto-sleep: watching a movie, uploading, etc, but Apple has already accounted for those instances because the computer does not auto-sleep when those programs are running. All I'm suggesting is making the auto-sleep mechanism more sophisticated so that it isn't overridden by websites auto-refreshing.
Why the negative attitude, dwb? Based on the amount of time you spend in these discussion forums, you obviously never turn your computer off, so this doesn't really affect you. Maybe it's time to step outside and get some fresh air? -
How can I add a new user to my managed account?
*There is an existing skype user. i.e She already has a skype account
*I have a Skype Manager account and want to provide her with SkypeCredit
*I am having trouble doing that. It seems that I can add a new member to my group only if they are a new user (i.e. they get a new skype address). Then I seem to have learned that this might not be possible if I or they (?) are in the US.
Will someone clarify this?
Skype support tells me that:
"Reymark C: I am afraid adding members in somewhere in US is no longer available."
Is this somewhere on the help pages that I missed. Being logged-in, skype knows where I am (or where I list my home as). Why did it let me waste so much time struggling with this?
Also, why is there this restriction?
...after much other talk.....
L JEPSON: Question: Can I add skype credit to another person's account?
Reymark C: That;s only possible once he is already added to your manage account.
L JEPSON: You said I cannot add members in the US.
Reymark C: Those are only possible outside US.
L JEPSON: So I can not add anyone to my manager account, b/c I am in the US, correct?
Aside, why can't the skype support use skype-screenshare? I wanted to show what I saw. Instead, we had me sign some online contract, gave control of my computer to the support person. Spent a fair amount of time doing this. Enable your users to use skype to see our screens, please, Microsoft. You can still record the conversation and record the screenshare, can't you?Team license links that may help
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0 -
Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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How do I delete an "Admin, Managed" account from my macbook?
I accidentally made one of my accounts an "Admin, Managed" account and I can't figure out how to delete it; I don't need the account anymore and I want to delete it. I already have an admin account that is the "official" admin but even from that account I am unable to delete this other account.
Very interesting, thank you for the update.
I would next reset the network settings on the phone, in case there is some info there that is stuck and causing the issue:
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
I would also check these locations to see if the account is signed in anywhere else as an Apple ID in your Settings:
iCloud
iTunes & App Stores
Messages
FaceTime
Game Center
If not I would as a last resort, backup your iPhone with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article and test the issue:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
If the issue persists when restored, then restore it as a new device and test the issue to help isolate the data in the backup.
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