Manditory update error 16820

When I downloand the free trial there is a manditory update required before intall will continue.  when I attempt to allow the update it says error 16820 and closes.
Cannot complete intall.
I have downloaded with Firefox, uninstalled and downloaded again with explorer.
mckeown

Thank you Jeff.  I went ahead and just bought the software.  Download and
install went well.
Best,
Sheryl

Similar Messages

  • Acrobat 7 mandatory update failing with error 16820 and blocking the use of the program

    Acrobat 7 mandatory update failing with error 16820 and blocking the use of the program

    Sorry I can't get the screen print to upload
    It says
    Mandatory Update Available
    A Mandatory version of this application is available for download. Application can't continue without installing this version.
    Application:     Acrobat_com
    Installed version: 2.0.0.0
    Update Version : 2.3.0.0
    Download now                    Quit
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    After selecting 'Download Now' I get the following message;
         Download failed
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         Close

  • When I try to update from Acrobat 2.1.0.0 to 2.3.0.0, why do I keep getting error # 16820 ?

    When I try to update Acrobat 2.1.0.0 to 2.3.0.0 , why do I keep getting download failure, error #16820 ?

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • I can't launch Acrobat XI. I downloaded it and a mandatory update gets an error message: Error 16820. Any suggestions?

    I am very frustrated that after downloading Acrobat XI I can't use it. I get a message that I must install a mandatory update but the update won't download. I get an error message: Error 16820.
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    I think this is a mandatory update for something which (confusingly) is nothing to do with Acrobat XI. See Mandadory update 2.3.0.0 gets error 16820

  • Cannot down load mandatory update for version 2.3.0.0 adobe air  for adobe_com error 16820

    cannot download mandatory update 2.3.0.0 adobe air for adobe_com  error message 16820

    it turned out that the "acrobat_com" that I was trying to update, was so
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    Thanks for your interest and your attempt to help me.
    Date: Mon, 28 May 2012 21:33:57 -0600
    From: [email protected]
    To: [email protected]
    Subject: cannot down load mandatory update for version 2.3.0.0 adobe air  for adobe_com error 16820
        Re: cannot down load mandatory update for version 2.3.0.0 adobe air  for adobe_com error 16820
        created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
    Can you try to download the latest AIR runtime from http://get.adobe.com/air/ ? Make sure all applications are closed when you run the installer.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4446558#4446558
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4446558#4446558. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Mandadory update 2.3.0.0 gets error 16820

    I've just started getting the error 16820 when I run Acrobat 9 Pro on my Windows Vista Home Premium.  Included are the two screenshots.  I reviewed the solution at http://forums.adobe.com/message/4315635#4315635 which recommends deinstalling the Adobe Desktop Application because that is what's causing the problem.  However, it doesn't say how to do that and the program isn't listed in control panel. 

    Thank you, I actually did something different.  I couldn’t find the desktop application in the control panel so I couldn’t de-install it.  however, I repointed my start menu shortcut to acrobat.exe and now I’m fine.  Thanks.
    Regina Santarcangelo
    SoftKey, Inc.
    State of Florida Certified Woman/Minority Business Enterprise
    Miami-Dade County Certified Small/Micro Firm
    [removed by moderator for user privacy]
    Mobile: 305-793-9941
    Office: 305-443-7120

  • Help with error 16820

    help with error 16820 with trying to update acrobat

    Please refer to following links, might be helpful.
    http://answers.acrobatusers.com/While-updating-acrobat-error-code-showd-16820-solve-q7115. aspx
    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/acrobat-co m-will-not-update-getting-error-16820/7bbbef64-df3e-4fbd-b552-fc1c7a5983c3?msgId=dcf838d8- a198-4a3a-b034-94a07c2e8648
    If this doesn't work, we need more information here.

  • Error 16820

    I have adobe reader X and  am unable to download the latest udate. Can any one help. The update fails with error 16820.
    Can any one help

    From: Pat Willener
    Sent: Tuesday, March 19, 2013 4:37 AM
    To: Cowsill
    Subject: Error 16820
          Re: Error 16820
          created by Pat Willener in Adobe Reader - View the full discussion

  • Acrobat - Error# 16820

    When trying to update Acrobat, and after manually downloading Adobe AIR from adobe.com in order to start the download, the update failed with an Error# 16820. Can you please advise what this error is and how I can fix it? Thanks

    per
    4. David Kastendick,  
      May 31, 2012 2:37 PM    in reply to peters@designs@goldent 
    Report
    Sounds like you have the Acrobat.com desktop (AIR) application installed.  This application is no longer supported.  I would suggest you uninstall it and simply use the web interface (http://acrobat.com) moving forward.
    Sorry for the inconvenience.
    -David

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  • Windows 7 PRO GP update error

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    Please find the IPConfig Details  as requested
    Windows IP Configuration of CLIENT with Problem
       Host Name . . . . . . . . . . . . : NP
       Primary Dns Suffix  . . . . . . . : ALT.COM
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : ALT.COM
    Ethernet adapter Local Area Connection 2:
       Connection-specific DNS Suffix  . : ALT.COM
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : 00-19-99-F2-5B-BC
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::bc5c:5976:37b2:d42a%14(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.102.22.72(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Tuesday, July 08, 2014 8:02:23 AM
       Lease Expires . . . . . . . . . . : Wednesday, July 09, 2014 8:02:23 AM
       Default Gateway . . . . . . . . . : 10.102.22.1
       DHCP Server . . . . . . . . . . . : 10.102.10.10
       DHCPv6 IAID . . . . . . . . . . . : 318773657
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FE-B8-99-00-19-99-F2-5B-BC
       DNS Servers . . . . . . . . . . . : 10.102.10.10  10.102.10.11
       Primary WINS Server . . . . . . . : 10.102.10.10
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.ALT.COM:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ALT.COM
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    ===========================================
    Windows IP Configuration on DC
       Host Name . . . . . . . . . . . . : ALTHODC03
       Primary Dns Suffix  . . . . . . . : ALT.COM
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : ALT.COM
    Ethernet adapter Local Area Connection:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) 82575EB Gigabit Network C
    on
       Physical Address. . . . . . . . . : 00-19-99-7E-7F-62
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.102.10.10(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.224
       Default Gateway . . . . . . . . . : 10.102.10.1
       DNS Servers . . . . . . . . . . . : 10.100.10.10
                                           10.102.10.11
                                           127.0.0.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{4353BDBD-759C-45E1-A523-621CC16121AA}:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    =======================================================
    We do not use Sysprep and also we normally do not use imaging
    Domain Time is in Sync with DC & Client

  • Open Delivery value update error in credit management

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