Manually Manage Music Option get error The iPod cannot be updated error(-50

I am following the instructions on how to move music to a new computer. When I get to the step "Switch the iPod to manual update and enable disk use" and try to apply the 'Manually manage music' option, I get the following error: 'The iPod (my iPod) cannot be updated. An unknown error occurred (-50). I have tried moving my dock between the two USB ports on my Dell but nothing works..can someone help?

I tried some additional things and it seems to have fixed the problem.
First, I forced the iPod Service to close using the Windows task manager (control-alt-delete and then closing it). I then restored my iPod to its original factory settings using that option in iTunes.
I renamed the iPod and then set up what I wanted to sync with it. I have made a couple of changes and they have worked.

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    == Error -54 ==
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