Many songs I purchased are not in my "purchased" folder and not in ICloud.  Why?

Where did they go and can I retrieve them somehow.  I've spent a lot of money over time and don't want to have to re-purchase them.

You will need to contact support. Audiobooks cannot be re-downloaded using your purhcase page. Sorry about your lost iPhone by the way.

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    Does anyonw have a solution?
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    For a definative answer... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

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    http://support.apple.com/kb/ht5035
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    Thanks for using the Apple Support Communities!
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  • I have an ipod touch 32gb. Model: MC008BT Version: 5.1.1. 3rd ed.   Recently when clicking play on any song the ipod will shuffle through as many songs as there are in the album or playlist until it reaches the end without playing any songs. It also does

    I have an ipod touch 32gb. Model: MC008BT Version: 5.1.1. 3rd ed.
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    My music is completely messed up: many songs shortened to 3:01, many songs in different versions. Should I delete all and reimport all my purchases? Or is there a more elgant way of cleaning the media center?

    I think you should just rebuild your library.
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    Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer.  As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
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    Title! I'm a starting up aspiring dj/musician. Thank you!

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