Margins are not equal.

I am on my third Xerox.  This one is a refurb 8560.  It produces really nice color and all that.But it does not center the margins on the pictures I've printed.Margin errors occur in both Tray 1 and Tray 2.I set the canvas to 5 X7 and the item to a lesser size.But both the top and side margins are not equal.The same thing happens with larger paper (8.5x11) in Tray 2.My previous Xerox which was a Laser with toner never had that problem.I'm using Photoshop CS5.I'd appreciate any advice.Thanks.

I did do the firmware upgrade.I realized that the answer to the margins, at least for simple things, is not to create margins in PhotoShop.  If I just make the picture the size I want it centers fine.  I do have another question.Assume I print a picture on Xerox Glossy paper and have it framed behind glass.A picture on Epson Glossy printed with an Epson Ink Jet claims 200 years.But I haven't seen the equivalent for any Xerox.  I spoke to someone at Xerox some years ago when I had a color laser and I was told that there were too many kinds of paper that could be used.  So they did not test it.  I have a high end Epson but it is a pain to use and it is slow.  I find using the Xerox printers are faster and I don't have to deal with icc profiles.  

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    Edited by: Charles A on Aug 29, 2011 8:41 AM

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