Marketcaster on e-trade goes blank frequently

The real time listing for stock quotes ( market caster on e-trade ) goes blank ( loses all info ) frequently. E-trade has been unable to solve the problem after numerous attempts. Have a desktop and router wireless connection to a laptop and printer. Vista O.S. Oddly this does not occur on the laptop , it remains on all the time. Does anyone have any ideas. Thanks

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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