Mavericks download doesn't work

I'm on OS 10.6.8 now, trying to update to Mavericks.
However, the download doesn't seem to work: for some reason it paused, and I can't get it to start again. Right clicking the Dock icon and hitting "Resume" or "Cancel download" doesn't do anything. The only thing I can do is drag the icon off the Dock, after which it disappears. However, when I try to retry downloading it, clicking "Install App" in the App Store doesn't do anything.
I've tried logging out and in, and even restarting, but that doesn't fix it. However, when I do log in, the Mavericks download icon appears in the Dock, saying "Paused".
I also noticed in the Activity Monitor that "kernel_task" uses most of my CPU all the time, even when I have no programs open. This never happened before I tried installing Mavericks. Could it be related?
Please help!
Bob_

Here's a screenshot of the Mavericks download, stuck on Pause.

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