Mavericks OSX update did a clean install instead. HELP recover lost files.

My wife installed Mavericks OSX update and it did a clean install instead. Can we recover or restore her old files? Looks like she didn't backup before.

I got this answer and it really worked!
Hope you can recover your files!
mende1 Valmojado, Toledo, Spain
This solved my questionRe: I upgraded to OS X Mavericks and lost all my documents. How can I recover them?
23-oct-2013 23:54 (in response to Gabbina)
Your data is there, but in a different user. To access to your first user account, go to  > Log Out, and log in the old account with the data

Similar Messages

Did a clean install of Mavericks and need iMovie 9 back

Hello,
I did a clean install of Mavericks. Obviously, I needed to re-install everything. I thought re-installing everything would be no problem but boy was I wrong. I'm one of the unlucky ones who cannot install iMovie 10. At this point, I'd like to revert back to version 9 but it's no longer offered in the App store and when I try to download it from Apple support, it says I need a prior version installed. So I am now stuck in limbo. Any suggestions on how to get back to version 9? I've lost interest in bothering trying to install v10. I just want 9 back at this point.

in a way I also want imove 9 back and certainly I also had issues when installing mavericks forced imovie 10 to be installed - ie when I tried to start imovie after mavericks, it refused to start up until I install imovie 10.
Yesterday after mavericks was installed, the app store/installer/the powers that be just started downloading & installing other stuff like new iphotos, xcode, new voices I used in speech, etc. When it came to imovie's turn, it did fail to install for me, unlike the other apps which seemed to have installed fine (but I have not used yet).
Today when I tried to use imovie, the app store app got started automatically and told me I needed to update to imovie 10. The apps store just sat there for a long time saying "updating" and then after a long time a notification popped up saying the update failed (again).
Then I clicked on the "purchased" tab instead of the "updates" tab of the app store app, and it listed the apps I "purchased" of which imovie was one of them. The button on the right of that entry said "download" or some other word indicating an update was needed. I clicked on that and then imovie 10 installed fine,
I have since used imovie to produce a clip. Hope this helps you.

Did a clean install 10.9.4. on a stock Fusion HD. When I run "diskutil list" via Terminal, everything is wrong. I have "EFI" and "apple Boot Boot OSX in every dev/disk** How do I fix? Any help would be much appreciated, thank you

Did a clean install 10.9.4. on a Apple Stock 1TB Fusion Hard Drive. When I run "diskutil list" via Terminal, everything is wrong. I have "EFI" and "apple Boot Boot OSX" in every dev/disk** Everything is out of place, How can I repair? Im willing too reformat if need be, however thats what I did in the first place. Any help would be much appreciated, thank you.
I know this cannot be correct
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *121.3 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         121.0 GB   disk0s2
   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *1.0 TB     disk1
   1:                        EFI EFI                     209.7 MB   disk1s1
   2:          Apple_CoreStorage                         999.3 GB   disk1s2
   3:                 Apple_Boot Boot OS X               650.0 MB   disk1s3
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Fusion                 *1.1 TB     disk2
/dev/disk7
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                                                   *121.9 GB   disk7

It appears as if my startup disk has been reversed and not using the fusion ssd portion as it should. At least its now reversed as to what it used to be originally before. the 128gb ssd used to be on top. Is my mac booting fusion correctly? Thank you for responding as I was about to reformat.
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group C2619AFE-0EB5-4721-8C50-3F3DBA520D1B
    =========================================================
    Name:         fusion
    Status:       Online
    Size:         1120333979648 B (1.1 TB)
    Free Space:   114688 B (114.7 KB)
    |
    +-< Physical Volume 583AAEA9-E333-4A83-9BE3-E937396E9248
    |   ----------------------------------------------------
    |   Index:    0
    |   Disk:     disk0s2
    |   Status:   Online
    |   Size:     120988852224 B (121.0 GB)
    |
    +-< Physical Volume B0C1CB16-D46F-4387-A679-B55392BB7934
    |   ----------------------------------------------------
    |   Index:    1
    |   Disk:     disk1s2
    |   Status:   Online
    |   Size:     999345127424 B (999.3 GB)
    |
    +-> Logical Volume Family FB42B9F4-CB77-4162-831B-7DCB7816E760
        Encryption Status:       Unlocked
        Encryption Type:         None
        Conversion Status:       NoConversion
        Conversion Direction:    -none-
        Has Encrypted Extents:   No
        Fully Secure:            No
        Passphrase Required:     No
        |
        +-> Logical Volume C0B8479B-C51C-45BF-B59B-1AA5DF3A3B83
            Disk:                  disk2
            Status:                Online
            Size (Total):          1111826497536 B (1.1 TB)
            Conversion Progress:   -none-
            Revertible:            No
            LV Name:               Fusion
            Volume Name:           Fusion
            Content Hint:          Apple_HFS
FoHeazys-Mac-mini:~ FoHeazy$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *121.3 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         121.0 GB   disk0s2
   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *1.0 TB     disk1
   1:                        EFI EFI                     209.7 MB   disk1s1
   2:          Apple_CoreStorage                         999.3 GB   disk1s2
   3:                 Apple_Boot Boot OS X               650.0 MB   disk1s3
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Fusion                 *1.1 TB     disk2

Mavericks, Safari & audio stutter after clean install

So I've had the audio stuttering problem too since Mavericks.
I just did a clean install on my MBP 15" 2010, specifically to test this theory about Plug-in nonsense.
Fresh install 10.9.1, NO plug-ins added, infact no software added after install. Just stock Apple stuff from installer.
Audio from YouTube & SoundCloud is atrocious in Safari.
Installed FireFox 26, tested, audio was fine.
Then I used the 10.9.2 update which says it addresses the issue, and no improvment either with Safari.
FireFox still fine.
This is an Apple problem and it is a really bothersome one too.
Apple, please fix this ASAP.

By "clean install" do you mean you erased the startup partition, reinstalled 10.9.2 (using recovery mode or something else?), & did not migrate anything from a backup after that? If not, it is possible (even likely) that you still have third party additions on your system.
To make sure there is nothing like this going on, please download Etrecheck, run it, & post the results. It is a tiny utility written by forum regular etresoft & displays a lot of diagnostic info that can help troubleshoot issues like this. Before posting, make sure no personal info appears anywhere in the report -- the app is designed to redact things like your account names but there is tiny a chance that some non-standard naming convention won't be detected.

Cannot Install Software Update after a Clean Install

I did a clean install of 10.5. I ran the initial Software Update and proceeded to install all the available updates including Version 10.5.4. I installed some software and later did another Software Update check. There were 2 more updates available.
Java for Mac OS X 10.5 Update 1 adds support for Java SE 6
Security Update 2008-005 (Leopard)
I rebooted the iMac as requested and the Software Update window appeared. I checked both updates and proceeded. The progress bar proceeded about 1/8 of the way with the message Installing 2 items.... Configuring Installation. This appeared to hang there and I left it running overnight. When I looked at it again, the progress bar had not moved. I then tried each one separately, still using the Software Update. Same problem only that the Java update showed the progress bar 1 / 2 the way and is hanging there.
I verified the disk and it was okay. I have used the iMac for almost 2 years and have never had a problem with the Software Update.
Here is the last entry in the install log which seems to indicate the install was done, but the Software Update Window is still there with the "Installing 1 Item" message and I cannot stop the process or force quit it.
Any help or suggestions would be appreciated.
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Running install actions
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Processing JavaSE6:
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Determining files to install
Sep 9 07:52:26 master-accounts-imac Software Update[142]: It took 0.36 seconds to create the install plan for JavaSE6.
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Configuring deferred files
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Assembling temporary receipt
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Performing pre-extraction actions
Sep 9 07:52:26 master-accounts-imac Software Update[142]: run preinstall script for JavaSE6
Sep 9 07:52:30 master-accounts-imac installdb[174]: done. (0.005u + 0.003s)

I guess I should be careful how I word my posts.
I should have said I resolved the problem that I had. The solution to the problem was to do a manual download of the updates. That worked without a hitch and while solving the immediate problem did not help me understand why automatic updates failed to properly install the identical files.
a brody
It is a relatively new iMac purchased from Apple in early 07. Yes, it was a a Retail Version of OS X 10.5 that I purchased when I upgraded 10.4, I have seen this problem many times in Windows, but never experienced it in the almost 2 years of mac usage. I guess I am not the only one having problems as there is a similar post made several hours after mine.

Clean install (Yosemite). Recover mail from Time Machine (Mavericks)?

Hi,
I did a clean install of Yosemite on a 2010 MBP. It had Mavericks on it before. I want to restore Mail. I performed a Time Machine backup of the entire system before and manually backed up my mailboxes via Mailbox >Export Mailbox... for each.
My three mailboxes didn't import correctly. I imported them via Mail> Import Mailboxes >Apple Mail for each. I am missing emails and my folder structure within Mail is gone. I can't seem to access it via Time Machine. I Enter Time Machine with Mail open and cannot go back at all.
What am I doing incorrectly?

The edit button disappeared.
I've manually copied the contents of my latest time machine backup from the location below.
Backups.backupdb > Computer Name > Latest > Macintosh HD > Users > Your User > Library > Mail >
I've also copied over the backed up com.apple.mail.plist file.
To the same location on the laptop. Nothing shows up in mail. Are there other locations I need to copy data from?

Just did a clean install and lost iPhoto

I just did a clean install of Mountain Lion and now iphoto is gone. I see it in the app store but it says it will cost $14.99. How do I get it back for free? I do not have the disks that came with my macbook pro either.

Hi I lost iPhoto, Grage Band iMovie and iWeb This came with my macbook. (early 2011)
I was on the phone with apple care. No help?
So I used my orginal disks use the one that says applacations software. I had Snow Leperod
I reinstalled this with ML 10.8.1 on my system.
All came back and when I hit for updates it did for all of them:)
Hope this helps
mark
Message was edited by: markselise

2006 iMac running 10.4 OS. I copied files to ext. drive. Put in 10.6 disc and did a clean install (format) of 10.6. Copied data from ext. drive back to Mac. I didn't get all the files. CAN I REVERT BACK TO THE 10.4 OS SO I CAN COPY MY DATA PROPERLY?

2006 iMac running 10.4 OS. I copied files to ext. drive. Put in 10.6 disc and did a clean install (format) of 10.6. Copied data from ext. drive back to Mac. I didn't get all the files. CAN I REVERT BACK TO THE 10.4 OS SO I CAN COPY MY DATA PROPERLY?

How did you copy files to the external drive, and what files did you copy? Did you drag and drop in the Finder? Use a clone utility? What files did not successfully copy?
If you reformatted the drive as part of your install, then you won't be able to recover any files from the drive. Reverting back to (reinstalling) 10.4 will not help you.
Do you have a complete-drive backup of your old system?
Matt

Did a clean install but still find imac slows significantly as the day goes on. first projects go pretty well. later

did a clean install but still find the imac slows as the hours pass. using photoshop cs5 and lightroom3,
working w/some large files, but previously-like months ago, there was not this slowing problem. even
the internet slows later in the day. and small moves in a program start to take forever. anyone experience this
issue? or have any thoughts on it? thank you

How much free space do you have on your drive?
From the sounds of your problem is sounds like you are approaching a full disk.
Allan

I did a clean install and lost all of my iweb data and settings. My site is up and published through yahoo's server. Is there a way to retrieve/import so I can make changes?? HELP!

I did a clean install and lost all of my iweb data and settings.
My site is up and published through yahoo's server.
Is there a way to retrieve/import so I can make changes?? HELP!
Can I do this through wordpress or using html code?
Thanks!

Is there a way to retrieve/import so I can make changes?? HELP!
It's often asked and answered.
Search this forum for similar disasters : lost iweb file
The answer usually is No. You'll have to start from scratch. Unless you have a backup.
Can I do this through wordpress or using html code
No.

I did a clean install of snow Leopard and now my iWork 09 will not work. does anyone one know where I can download the version for snow Leopard?

I did a clean install of Snow Leopard and now when I reloaded iWork 09 from my timemachine it will not open anything. any ideas.

iWork '09 is still available from the likes of Amazon.
Your experience is why I never trusted downloaded versions when there's a physical DVD available.
It may be possible to reactivate with your code, but I can't advise you as to how.

ITunes quits unexpectedly when authorizing computer. Recently did a clean install of Lion. Help!!

I recently did a clean install of Lion and ever since I can't sync my iPhone with iTunes. All my Apps keep getting deleted and it asks me to authorize the computer. When I try to authorize iTunes quits all the time when it tries to contact the Store. When I view my account information in the Store it says i have 'one' computer authorized meaning my computer is authorized already.
Help!!

According to "man webappctl", the available apps are listed as plists in /etc/apache2/webapps, where we see:
ls -1 /etc/apache2/webapps/
com.apple.webapp.ACSServer.plist
com.apple.webapp.auth.plist
com.apple.webapp.collab.plist
com.apple.webapp.devicemgr.plist
com.apple.webapp.mailman.plist
com.apple.webapp.passwordreset.plist
com.apple.webapp.php.plist
com.apple.webapp.podcastwikiui.plist
com.apple.webapp.webcal.plist
com.apple.webapp.webcalssl.plist
com.apple.webapp.webdavsharing.plist
com.apple.webapp.webmailserver.plist
com.example.mywebapp.plist
org.calendarserver.plist
Judging by the names, I'm presuming you'd want to add commands to start com.apple.webapp.devicemgr.plist and org.calendarserver.plist and potentially also
com.apple.webapp.webcal.plist and com.apple.webapp.webcalssl.plist.
AFAICT the start/stop state persists across reboots.

Problem description: Did a clean install of Yosemite

Problem description:
Did a clean install of Yosemite & spinning beach ball is happening all the time. Any ideas on what is causing this?
EtreCheck version: 2.1.2 (105)
Report generated December 19, 2014 at 5:53:43 PM CST
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2008) (Verified)
MacBook Pro - model: MacBookPro5,1
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 0:52:50
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) /Volumes/Macintosh HD : 87.60 GB (5.37 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD 2 (disk0s4) / : 284.39 GB (217.18 GB free)
Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.1) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.16 - SDK 10.6) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.40) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.40) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.16 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.16 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.16 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.16 - SDK 10.6) [Support]
Startup Items: ℹ️
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.bird.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist [Details]
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.secinitd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.spindump_agent.plist
[failed] com.apple.syncdefaultsd.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist [Details]
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.iconservices.iconservicesagent.plist [Details]
[failed] com.apple.iconservices.iconservicesd.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist [Details]
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-monthly.plist [Details]
[failed] com.apple.sandboxd.plist [Details]
[failed] com.apple.secinitd.plist [Details]
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support] [Details]
[failed] com.google.GoogleML.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] de.metaquark.appfresh.plist [Support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Support]
User Login Items: ℹ️
ClamXav Sentry Application (/Applications/ClamXav.app/Contents/Resources/ClamXavSentry.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.1 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Java Applet: Version: 1.2.0
QuickTime Plugin: Version: 6.5
Safari Extensions: ℹ️
WOT
Bing Highlights
Awesome Screenshot
Do Not Track Plus
Awesome Screenshot
3rd Party Preference Panes: ℹ️
RCDefaultApp
Flash Player [Support]
ArcanaStartupSound [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD 2 : Disk size: 284.39 GB Disk used: 67.21 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 58
Oldest backup: 2014-04-18 01:53:21 +0000
Last backup: 2014-12-18 04:31:19 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 284.39 GB X 3)
Top Processes by CPU: ℹ️
      60% softwareupdated
      14% WindowServer
      1% Safari
      1% hidd
      1% SubmitDiagInfo
Top Processes by Memory: ℹ️
425 MB Safari
64 MB softwareupdated
52 MB com.apple.WebKit.WebContent
51 MB WindowServer
30 MB mds_stores
Virtual Memory Information: ℹ️
136 MB Free RAM
866 MB Active RAM
734 MB Inactive RAM
607 MB Wired RAM
6.99 GB Page-ins
42 MB Page-outs
Diagnostics Information: ℹ️
Dec 18, 2014, 05:01:33 PM Self test - passed

I did all the things you suggested & it is running much better! After that, in doing the permissions repair with Disk Utility there were some to repair initially, but in running again there were none to repair.
Font Book validate initially showed several fonts with major problems but after restoring fonts & doing the start up in Safe Mode & restarting, there were no major errors but still 9 with minor problems.
Are there additional things that I should now do?
Linc, I thank you soooooooo much!
Wayne
In running Activity Monitor, under Real Memory kernel_task initially was 1.81 GB, then dropped to 430.4 MB but now when I open it was showing 1.28 GB but is up to 1.30 now. Maybe the following will help.
kernel_task
554.9 MB
0 bytes
84
0
0
root
1.29 GB
1.4
2:36.57
119
52 KB
74 KB
466
466
789.4 MB
70.7 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
https://mail.google.com, …
422.9 MB
36.8 MB
9
215
323
waynecessna
445.0 MB
0.1
1:19.55
0
0 bytes
0 bytes
0
0
92 KB
19.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
https://discussions.apple.com
146.4 MB
39.7 MB
9
180
325
waynecessna
156.8 MB
0.5
37.94
4
0 bytes
0 bytes
0
0
572 KB
21.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
https://www.facebook.com
145.9 MB
36.0 MB
10
198
328
waynecessna
144.0 MB
0.3
10.03
0
0 bytes
0 bytes
0
0
92 KB
7.8 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
Safari
93.0 MB
29.2 MB
15
375
320
waynecessna
134.7 MB
0.3
53.32
0
0 bytes
0 bytes
0
0
133.8 MB
150.1 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
https://www.google.com
133.1 MB
43.1 MB
8
213
326
waynecessna
134.0 MB
0.0
6.40
0
0 bytes
0 bytes
0
0
92 KB
21.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
http://www.lakejacksonville.org
64.0 MB
0 bytes
7
168
463
waynecessna
111.5 MB
0.0
2.80
0
0 bytes
0 bytes
0
0
32 KB
7.3 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
loginwindow
29.2 MB
11.8 MB
2
357
68
waynecessna
105.0 MB
0.0
3.31
0
0 bytes
0 bytes
0
0
60 KB
42.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
Finder
70.8 MB
43.3 MB
3
243
215
waynecessna
82.3 MB
0.0
7.09
0
0 bytes
0 bytes
0
0
68 KB
45.4 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
CalendarAgent
71.9 MB
26.8 MB
4
538
235
waynecessna
74.3 MB
0.0
1:48.91
0
0 bytes
0 bytes
0
0
43.6 MB
46.2 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
Activity Monitor
34.3 MB
0 bytes
6
218
473
waynecessna
71.8 MB
3.9
9.94
1
0 bytes
0 bytes
0
0
8 KB
1.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
WindowServer
87.1 MB
36.0 MB
4
395
124
_windowserver
63.5 MB
2.2
3:53.45
2
0 bytes
0 bytes
0
0
4 KB
17.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
mds_stores
78.0 MB
52.1 MB
4
70
178
root
53.6 MB
0.0
9.35
0
0 bytes
0 bytes
0
0
118.5 MB
270.9 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
mdworker
27.8 MB
0 bytes
3
50
443
waynecessna
47.4 MB
0.0
0.48
0
0 bytes
0 bytes
0
0
32 KB
6.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
Spotlight
52.6 MB
34.2 MB
4
170
255
waynecessna
42.2 MB
0.0
10.55
0
0 bytes
0 bytes
0
0
0 bytes
14.3 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
com.apple.MailServiceAgent
32.7 MB
9.8 MB
3
125
369
waynecessna
41.1 MB
0.0
0.72
0
0 bytes
0 bytes
0
0
64 KB
12.6 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
com.apple.lakitu
25.7 MB
0 bytes
2
51
468
waynecessna
40.2 MB
0.0
0.23
0
0 bytes
0 bytes
0
0
60 KB
92 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
Notification Center
35.3 MB
18.2 MB
3
189
288
waynecessna
37.1 MB
0.0
3.75
0
0 bytes
0 bytes
0
0
0 bytes
4.7 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
CalNCService
47.5 MB
30.3 MB
2
69
248
waynecessna
37.1 MB
0.0
1:42.51
0
0 bytes
0 bytes
0
0
4 KB
4.0 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
mds
38.0 MB
21.5 MB
6
159
33
root
32.5 MB
0.0
14.90
0
0 bytes
0 bytes
0
0
392 KB
105.8 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
Safari Networking
33.5 MB
15.5 MB
5
130
324
waynecessna
31.2 MB
0.1
26.24
0
827 KB
1.6 MB
1,240
2,311
892 KB
1.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
SystemUIServer
26.1 MB
17.2 MB
5
300
214
waynecessna
28.1 MB
0.2
10.83
0
208 bytes
0 bytes
52
0
1.1 MB
10.4 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
https://online.wellsfargo.com
38.0 MB
34.7 MB
6
154
327
waynecessna
27.9 MB
0.0
0.81
0
0 bytes
0 bytes
0
0
92 KB
2.2 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
com.apple.iCloudHelper
14.7 MB
0 bytes
2
48
459
waynecessna
26.1 MB
0.0
4.44
0
0 bytes
0 bytes
0
0
420 KB
1.1 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
com.apple.internetaccounts
42.5 MB
35.7 MB
3
191
257
waynecessna
25.9 MB
0.0
6.61
0
0 bytes
0 bytes
0
0
3.2 MB
6.9 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
Dock
39.6 MB
30.4 MB
4
248
212
waynecessna
25.9 MB
0.1
19.84
0
0 bytes
0 bytes
0
0
3.9 MB
94.9 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
AppleSpell.service
10.3 MB
1.4 MB
2
56
337
waynecessna
25.3 MB
0.0
1.78
0
0 bytes
0 bytes
0
0
420 KB
40.9 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
cloudd
35.2 MB
28.1 MB
7
115
240
waynecessna
23.0 MB
0.0
1.92
0
0 bytes
0 bytes
0
0
8.3 MB
11.3 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
netbiosd
12.9 MB
0 bytes
2
37
447
_netbios
20.5 MB
0.0
0.11
0
3 KB
6 KB
55
61
32 KB
388 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
com.apple.Safari.SearchHelper
16.8 MB
4.7 MB
4
70
332
waynecessna
20.5 MB
0.0
0.63
0
0 bytes
0 bytes
0
0
92 KB
1.8 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
soagent
41.9 MB
37.8 MB
2
93
276
waynecessna
20.0 MB
0.0
1.30
0
0 bytes
0 bytes
0
0
4 KB
684 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
Evernote Helper
24.5 MB
21.6 MB
3
138
292
waynecessna
19.3 MB
0.0
0.51
0
0 bytes
0 bytes
0
0
60 KB
2.8 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
sharingd
30.5 MB
27.3 MB
3
174
226
waynecessna
18.4 MB
0.0
0.58
0
0 bytes
0 bytes
0
0
4 KB
6.2 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
com.apple.dock.extra
31.7 MB
29.0 MB
3
149
260
waynecessna
18.3 MB
0.0
0.62
0
0 bytes
0 bytes
0
0
0 bytes
2.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
UserEventAgent
29.0 MB
23.5 MB
6
294
17
root
18.3 MB
0.0
1.59
0
0 bytes
0 bytes
0
0
100 KB
4.1 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
CoreServicesUIAgent
17.8 MB
13.9 MB
3
133
263
waynecessna
17.2 MB
0.0
0.24
0
0 bytes
0 bytes
0
0
60 KB
528 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
callservicesd
38.1 MB
33.7 MB
2
170
266
waynecessna
16.8 MB
0.0
1.20
0
0 bytes
0 bytes
0
0
4 KB
3.7 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
mtmfs
28.2 MB
23.2 MB
3
63
46
root
16.4 MB
0.0
3.10
0
74 KB
52 KB
466
466
380 KB
6.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
discoveryd
14.7 MB
4.6 MB
24
126
51
_mdnsresponder
16.0 MB
0.0
1.71
0
157 KB
169 KB
386
389
92 KB
1.1 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
identityservicesd
29.4 MB
25.5 MB
3
170
252
waynecessna
15.9 MB
0.0
1.49
0
0 bytes
0 bytes
0
0
8.6 MB
6.3 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
bird
34.2 MB
31.3 MB
2
108
229
waynecessna
15.8 MB
0.0
0.87
0
0 bytes
0 bytes
0
0
2.2 MB
16.0 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
Keychain Circle Notification
29.0 MB
27.0 MB
3
131
285
waynecessna
15.6 MB
0.0
0.25
0
0 bytes
0 bytes
0
0
64 KB
76 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
com.apple.metadata.SpotlightNetHelper
26.4 MB
24.8 MB
5
96
308
waynecessna
14.9 MB
0.0
0.79
0
0 bytes
0 bytes
0
0
92 KB
1.5 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
mtmd
26.9 MB
22.9 MB
3
70
23
root
14.6 MB
0.0
2.22
0
0 bytes
0 bytes
0
0
41.1 MB
37.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
storeaccountd
28.2 MB
27.0 MB
4
75
306
waynecessna
14.6 MB
0.0
0.65
0
0 bytes
0 bytes
0
0
92 KB
1,012 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
apsd
15.9 MB
12.2 MB
4
116
52
root
14.2 MB
0.0
0.90
0
6 KB
4 KB
19
17
2.6 MB
2.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
AppleIDAuthAgent
27.0 MB
25.1 MB
6
87
290
waynecessna
13.1 MB
0.0
0.58
0
0 bytes
0 bytes
0
0
60 KB
1,012 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
UserEventAgent
22.8 MB
20.2 MB
3
275
204
waynecessna
13.1 MB
0.0
0.78
0
0 bytes
0 bytes
0
0
60 KB
924 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
com.apple.sbd
6.9 MB
0 bytes
2
55
465
waynecessna
12.9 MB
0.0
0.10
0
0 bytes
0 bytes
0
0
248 KB
588 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
fmfd
26.2 MB
24.9 MB
2
58
278
waynecessna
12.8 MB
0.0
0.42
0
0 bytes
0 bytes
0
0
2.4 MB
408 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
coreservicesd
14.0 MB
10.2 MB
4
177
101
root
12.7 MB
0.0
1.09
0
0 bytes
0 bytes
0
0
108 KB
6.2 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
com.apple.InputMethodKit.UserDictionary
15.4 MB
10.4 MB
2
51
340
waynecessna
12.4 MB
0.0
0.26
0
0 bytes
0 bytes
0
0
0 bytes
2.7 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
opendirectoryd
17.9 MB
13.5 MB
6
619
48
root
11.9 MB
0.0
3.42
0
0 bytes
0 bytes
0
0
32 KB
12.8 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
kextd
18.3 MB
11.1 MB
2
60
19
root
11.9 MB
0.0
2.92
0
0 bytes
0 bytes
0
0
377 KB
16.8 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
Wi-Fi
17.0 MB
14.5 MB
4
147
298
waynecessna
11.9 MB
0.0
0.20
0
0 bytes
0 bytes
0
0
0 bytes
260 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
accountsd
15.8 MB
12.6 MB
2
61
243
waynecessna
11.3 MB
0.0
5.90
0
0 bytes
0 bytes
0
0
660 KB
1.8 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
LaterAgent
20.1 MB
18.2 MB
3
126
315
waynecessna
11.2 MB
0.0
0.21
0
0 bytes
0 bytes
0
0
0 bytes
2.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
AirPlayUIAgent
16.9 MB
14.7 MB
3
193
233
waynecessna
11.1 MB
0.0
0.19
0
0 bytes
0 bytes
0
0
0 bytes
308 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
imagent
26.7 MB
24.3 MB
2
88
271
waynecessna
11.0 MB
0.0
0.54
0
0 bytes
0 bytes
0
0
0 bytes
2.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
airportd
11.1 MB
6.6 MB
5
95
30
root
10.9 MB
0.0
2.85
0
0 bytes
0 bytes
0
0
748 KB
2.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
awacsd
15.3 MB
12.9 MB
5
94
141
root
10.8 MB
0.0
0.53
0
0 bytes
0 bytes
0
0
40 KB
992 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
cfprefsd
7.2 MB
3.2 MB
2
170
208
waynecessna
10.8 MB
0.0
0.94
0
0 bytes
0 bytes
0
0
19.1 MB
5.7 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
SocialPushAgent
15.8 MB
13.7 MB
4
86
283
waynecessna
10.7 MB
0.0
0.59
0
0 bytes
0 bytes
0
0
60 KB
332 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
fontd
11.8 MB
6.0 MB
2
87
222
waynecessna
10.5 MB
0.0
5.27
0
0 bytes
0 bytes
0
0
77.9 MB
6.4 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
CallHistorySyncHelper
22.9 MB
21.3 MB
2
76
269
waynecessna
10.4 MB
0.0
0.19
0
0 bytes
0 bytes
0
0
0 bytes
112 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
nsurlsessiond
16.5 MB
14.5 MB
4
84
242
waynecessna
10.0 MB
0.0
0.43
0
0 bytes
0 bytes
0
0
108 KB
300 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
coreduetd
8.5 MB
4.9 MB
2
71
42
root
9.9 MB
0.0
0.94
0
0 bytes
0 bytes
0
0
3.4 MB
5.6 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
AirPort Base Station Agent
6.0 MB
0 bytes
4
41
446
waynecessna
9.8 MB
0.0
0.06
0
0 bytes
0 bytes
0
0
0 bytes
32 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
locationd
9.9 MB
7.1 MB
8
84
161
_locationd
9.7 MB
0.0
0.94
0
0 bytes
0 bytes
0
0
16 KB
3.0 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
universalaccessd
13.6 MB
10.7 MB
2
64
207
waynecessna
9.6 MB
0.0
0.27
0
0 bytes
0 bytes
0
0
0 bytes
440 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
nsurlstoraged
13.2 MB
8.0 MB
2
101
262
waynecessna
9.6 MB
0.0
4.87
0
0 bytes
0 bytes
0
0
32.3 MB
9.7 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
backupd-helper
25.4 MB
24.0 MB
2
46
43
root
9.3 MB
0.0
0.47
0
0 bytes
0 bytes
0
0
0 bytes
6.6 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
launchd
10.5 MB
2.6 MB
4
2,927
1
root
9.1 MB
0.0
9.49
0
0 bytes
0 bytes
0
0
297.4 MB
14.5 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
storeassetd
16.1 MB
15.4 MB
2
84
314
waynecessna
9.0 MB
0.0
0.49
0
0 bytes
0 bytes
0
0
160 KB
1.7 MB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
usernoted
7.6 MB
4.8 MB
2
93
230
waynecessna
8.9 MB
0.0
1.02
0
0 bytes
0 bytes
0
0
2.5 MB
4.6 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
secinitd
14.0 MB
12.0 MB
2
33
239
waynecessna
8.8 MB
0.0
0.25
0
0 bytes
0 bytes
0
0
92 KB
996 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
Yes
0 bytes
diagnostics_agent
15.2 MB
12.9 MB
2
53
299
waynecessna
8.7 MB
0.0
0.19
0
0 bytes
0 bytes
0
0
56 KB
256 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
askpermissiond
26.0 MB
25.3 MB
2
41
293
waynecessna
8.7 MB
0.0
0.17
0
0 bytes
0 bytes
0
0
0 bytes
256 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
TMCacheDelete
25.3 MB
24.3 MB
2
27
225
root
8.6 MB
0.0
0.18
0
0 bytes
0 bytes
0
0
0 bytes
12 KB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
coreaudiod
14.1 MB
12.3 MB
3
296
216
_coreaudiod
8.4 MB
0.0
0.50
0
0 bytes
0 bytes
0
0
80 KB
2.7 MB
64 bit
No
No
No
0 bytes
0 bytes
No
No
0 bytes
mdworker
13.5 MB
12.2 MB
2
39
380
_spotlight
8.3 MB
0.0
0.28
0
0 bytes
0 bytes
0
0
32 KB
684 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
CallHistoryPluginHelper
21.1 MB
20.5 MB
2
51
265
waynecessna
8.3 MB
0.0
0.15
0
0 bytes
0 bytes
0
0
32 KB
56 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
cfprefsd
7.4 MB
872 KB
2
267
89
root
8.1 MB
0.0
1.06
0
0 bytes
0 bytes
0
0
8.2 MB
664 KB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
secd
7.3 MB
4.1 MB
2
61
254
waynecessna
7.9 MB
0.0
1.73
0
0 bytes
0 bytes
0
0
120 KB
2.9 MB
64 bit
No
No
No
0 bytes
0 bytes
Yes
No
0 bytes
mdworker
13.4 MB
12.7 MB
2
42
390
waynecessna
7.9 MB
0.0
0.13
0
0 bytes
0 bytes
0
0
32 KB
192 KB
64 bit
No
No
No
0 bytes
0 bytes
No
Yes
0 bytes
pkd
15.3 MB
13.4 MB
2
51
228
waynecessna
7.8 MB
0.0
0.29
0
0 bytes
0 bytes
0
0
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com.apple.AddressBook.InternetAccountsBridge
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Clean install but iTunes is missing files?

I've had my itunes folder and all media on an external drive for a few years with no problems. Last weekend I did a clean install of ML on a new SD drive.
The install went fine and after it was done I pointed itunes to the media folder on the external drive that I have been using for years. Itunes seems to have accepted the folder but itunes is missing albums , songs and movies that are on the drive and in the correct folders. It's showing half of the movies I have in my movies folder. Any idea what's going on? Why would itunes see some of my media but not all? I have itunes match also if that's part of the puzzle.....
Thanks!
Dave

I've had my itunes folder and all media on an external drive for a few years with no problems. Last weekend I did a clean install of ML on a new SD drive.
The install went fine and after it was done I pointed itunes to the media folder on the external drive that I have been using for years. Itunes seems to have accepted the folder but itunes is missing albums , songs and movies that are on the drive and in the correct folders. It's showing half of the movies I have in my movies folder. Any idea what's going on? Why would itunes see some of my media but not all? I have itunes match also if that's part of the puzzle.....
Thanks!
Dave

Windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?

windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?

Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Mavericks OSX update did a clean install instead. HELP recover lost files.

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