Mavericks will not appear in Purchases or download
I'm currently running 10.7.5 on a 17" MBP (2011). I am now ready to upgrade to 10.9.1 but cannot get it to download from the App Store. Here's what I did:
- launched App Store and clicked on OS X Mavericks
- clicked on "Free Upgrade" and then "Install App".
- Forced me to set my security questions before it would continue (gave me an error about year of birth which I figured out how to fix)
- It started up LaunchPad although I was not expecting this and I cancelled out of LaunchPad
- I rebooted Lion
- Ran Disk Utility to repair disk permissions
- Rebooted Lion
- Launched App Store and went to purchases and clicked the Download button for Mavericks
- Went to bed
This morning I couldn't find the "Install OS X Mavaricks" in the Applications folder. Logged into the App Store and went to Purchases and clicked Download again but nothing seemed to happen (LaunchPad did not show any download progress).
So I deleeted Mavaricks from Purchases in attempt to start from scratch. However, now Mavaricks will not appear in Purchases (I have restarted App Store).
If I click "Free Upgrade" and then "Install App", I get prompted for my apple ID, enter it and it gets accepted but then nothing appears to happen. Mavaricks will not appear in Purchases. LaunchPad does not show any Install OS X Mavricks icon.
Try doing a Dock restart using the following Terminal command:
killall Dock
Log out/in and test. If that doesn’t work, you need to look in your user Library/Applications Support/Dock for the .db. Use the Finder “Go To Folder” command. Enter ~/ Library/Applications Support/Dock. Move the .db to your desktop.
Then try a dock reset.
Applications/Utilities/Terminal enter the command
killall Dock
Log out/in test. If it works okay, delete the .db from the desktop.
If the Dock/Launchpad is the same, return the .db to where you got them from, overwriting the newer ones.
After you have installed Mavericks, if you prefer to make your user library permanently visible, go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Learned from leonie.
I have to use it after every update.
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http://support.apple.com/kb/HT4483
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