Media encoder cc export issue

i got a user that have issue export with media encoder
when she encode she get this error
any idea
Thanks

Any one ?

Similar Messages

  • Premiere/Media Encoder Audio Export issue. Loud skipping audio.

    This has now happened several times to me. Extemely frustrating. Has anyone had this issue before? I don't know how to explain it well. See the attached video. This is the worst its been, the other times is it not quite this loud/long.

    http://forums.adobe.com/message/5998928

  • Does Adobe Media Encoder save/export in swf format?

    Does Adobe Media Encoder save/export in swf format?
    If yes how?
    Thanks

    SWF is not a video format. That is why the Flash Video (FLV and F4V) formats exist.
    The are very inefficient ways of making SWF behave in some ways like a video format, such as creating a SWF file that uses a sequence of JPEG or PNG image frames, but such files are enormous and have other problems. After Effects has this option, which was created before Flash Video (F4V and FLV) formats were invented, but that does not mean that a modern video encoder like AME should add this very obsolete feature.
    The way that people create video for Flash Player is to create F4V or FLV files. You can embed or link those in a SWF file using Flash Professional.

  • Having major issues with Adobe Media Encoder (AME) - exporting with weird image flickering/colour anomalies, crashing regularly, freezing during encode...!

    Hi Guys
    I am having some real issues with Adobe Media Encoder (AME) at the moment.  It appears that I am unable to encode an h.264 for Vimeo from a Premiere Pro Project file at the moment without at least some weird image issues that are not supposed to be there.  These include weird flickering, colour changes, artefacts etc.  This is if I am lucky...often I am unable to get the process to complete as the application either crashes and tells me there has been a problem or it simply freezes and I have to force quit the application and often restart my machine.
    The problem seems to not to just be with h.264 for the web encodes but also with BluRay h.264 as well. As yet I haven't seen if there is a problem with MPEG-2 for DVD so I will check this out too!
    Does anyone else see this happening or does anyone know what might be the problem?
    I thought the Premiere Pro project might have been corrupt so tried a different project but the same issues were happening here too.
    Any help would be really gratefully received.
    Cheers
    EDIT - I have just found this online which is exactly the problem I am having! Thanks a bloody bunch Apple! 10.9.3 causing headaches for Mac Pro users | MacIssues
    Message was edited by: Alex Cameron

    Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
    Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
    Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
    What OS Win7, 64-bit
    What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
    When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
    What is your source (PPro project or media file (what kind?)) PPro
    If the source if a PPro project, does it work when exporting directly from PPro? NO
    What format are you exporting to? H.264, QT, WM, tried everything my client can play.
    Do other formats work? MPEG2, QuickTime, etc? NO
    Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
    Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
    Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

  • Adobe Media Encoder Fails Export from Premiere

    AME will not start the render qeue. I have tried Clip notes and different output types. I have embedded After Effects comps in my Premiere timeline. Could that be a cause? This is my first time working with Premiere and AE together.
    Error log below:
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_2.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
    - Preset Used: Custom
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:16:01
    9/17/2009 3:37:39 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_3.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\New Pierre Video.avi
    - Preset Used: NTSC DV
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:19:04
    9/17/2009 3:40:43 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_4.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.wmv
    - Preset Used: NTSC Source to Download 512kbps
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:22:58
    9/17/2009 3:44:37 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_5.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
    - Preset Used: NTSC DV
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:26:09
    9/17/2009 3:47:48 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_6.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.avi
    - Preset Used: Custom
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:34:14
    9/17/2009 3:55:52 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    - Source File: C:\Users\Alex\AppData\Local\Temp\Cosmetics Working_7.prproj
    - Output File: F:\Premiere Projects\20090803 Shapiro Cosmetics\From Prem Timeline\Working Copy.pdf
    - Preset Used: NTSC Source to 512kbps
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 18:36:22
    9/17/2009 3:58:00 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.

    Hello, this is terrible problem, which i found in CS 6 softwares ...
    solution i found only working, is uninstall and reinstall full package.. but it is not all,
    you need to do BRAND NEW admin account in windows, and install it there.
    that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
    1.by reinstalling of software, client WASTE HIS TIME
    2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
    I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual  "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..  
       I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
    Steps to reproduce bug:
    1. i export anything by button "queue" from premiere to Encoder
    2. Encoder will start encoding
    3. Encoder does not show the window of media encoding (down left )
    Results: sound of sheep occur,
    in encoding error file is this reason of canceling the encoding :
    01/02/2014 10:10:48 AM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
    1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) . 
    I continued my work on my normal working windows profile . (profile A)
    Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
    2. suddenly it stop working (without knowing any possible reason - i did not do installations )
    and showed in error export log file :
    "Could not read from the source. Please check if it has moved or been deleted."
    3.repair via procedure(procedure "a"):
    i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
    I did these steps :
    a-uninstall master coll suite
    b-i used Adobe cleaner tool (remove ALL)
    c-removed raw directories in locations
    •C:\Program Files\Adobe
    •C:\Program Files(x86)\Adobe
    •C:\Program Files\Common Files\Adobe
    •C:\Program Files(x86)\Common Files\Adobe
    •C:\ProgramData\Adobe
    d-removed these links from registry file
    •HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
    •HKEY_CURRENT_USER\Software\Adobe
    •HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
    •HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
    e-restarted the PC
    f- newly installed the Master Coll CS6
    g-update the software
    result of repair of "3" : problem still exists
    4.Ok i find out after coordination with support, it should have been created  ANOTHER NEW admin account.
    4a:so i did the same procedure (uninstalling) in profile B
    4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
    4c: restarted the pc (and did not updated it yet)
    result :
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
    (in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
    problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
    this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
    what i expect :
    to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
    what i do NOT expect from Adobe:
    to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

  • Premiere Pro/Media Encoder CS4 exports 0 KB movie, any solution?

    I have a (simple) project in Adobe Premiere Pro CS4 4.2.1 with two video files (same source/codec) and one audio file. The video file starts a few seconds before the audio file starts. There are no transitions and effects, besides filling the left audio channel. However, the problem is that all my attempts at exporting this project to a video file with h.264/aac, PAL widescreen, have been futile.
    The Adobe Media Encoder CS4 4.2.0 takes a considerable amount of time (~4.5 hours) and generates files (m4v & aac) of an appropriate size (~2.5 GB), but deletes those files as soon as it is finished with encoding. This leaves me with an empty y.mp4 of exactly 0 KB.
    I have fully updated both Premiere Pro and Media Encoder. My system is a MacBook with an Intel 2.4GHz, 4GB RAM, running Mac OS 10.6.
    Is there any known solution for this problem?
    ===== MEDIA ENCODER LOG =====
    Tue Jun 29 10:43:09 2010 : Queue Started
    - Source File: /Users/Matthew/Library/Caches/TemporaryItems/y.prproj
    - Output File: /Users/Matthew/y.mp4
    - Preset Used: Custom
    - Video: PAL, 720x576, 25 [fps], Lower
    - Audio: AAC, 192 [kbps], 48 kHz, Stereo
    - Bitrate: VBR, 1 Pass, Target 5.00, Max 6.00 [Mbps]
    - Encoding Time: 04:37:55
    Tue Jun 29 15:21:06 2010 : File Successfully Encoded
    Tue Jun 29 15:21:09 2010 : Queue Stopped
    ===== END LOG =====

    Welcome to the forum.
    First, a few questions:
    1.) What is the source footage's format/CODEC (both your Video and your Audio)?
    2.) Can you tell us about the I/O sub-system on your MB, i.e. your HDD's, their size, speed, free space (very important) and how you have them allocated?
    3.) Can you Export to another muxed format, as a test?
    4.) Can you Export as non-muxed (Multiplexing set to None) and get two usable elemental/elementary streams? Do each play fine? Again, this is just a test.
    As you observe, the two streams are first created, and then when complete, they are muxed into one file with both the Audio and Video stream. Something is causing the muxing to not complete. This could be an issue directly with AME, or perhaps with your H.264 CODEC, or something like free space on your target HDD.
    Good luck,
    Hunt

  • Media Encoder/Premiere Export Crashing During long file exports

    I'm running Premiere Pro CC 2014 on a windows 7 computer--a Livestream Studio HD500. I use the computer to capture live video, which is saved as large AVI motion-jpeg files. I need to edit and export these files as compressed h.264 videos for upload to the web.
    I am able to import these files into premiere and work with them, but the program crashes to desktop during any long export. I am able to export very short (1 or 2 minute) videos just fine, but anything longer will crash to desktop after a few minutes of processing. Media encoder also crashes when attempting to compress the videos prior to processing.
    I have been able to circumvent this problem by compressing the files I'm working with in advance using virtualdub, but it adds an annoying step to the workflow that I'd like to eliminate. Shouldn't premiere be able to import, edit, and export compressed versions of these files without crashing?
    Note: I've tried turning off GPU rendering and clearing my cache several times.
    Thoughts? Much appreciated.

    Maybe this problem?
    http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

  • Media Encoder will export H.264 720 but not 1080

    I'm on Windows 7, using Premiere and After Effects.
    I've installed updates for the OS, Quicktime, and Adobe applications.  I've, opened Premiere under a different user, tried holding shift and alt on opening Premiere and uninstalled  Premiere and After Effects.  I even tried taking the Media Encoder directory out of the applications directory, then reloading Premiere and After Effects (no joy). The Media Encoder directory didn't rebuild itself. 
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    Does anyone have another suggestion for me to try?
    Thanks in advance.

    I was able to uninstall Media Encoder by uninstalling a long list of CC applications; Prelude, InDesign, Flash, After Effects, Premiere, Speed Grade, and Photoshop.  In addition to uninstalling the applications, I did a search on my drive for any file with "media encoder" in the name or directory and deleted them.  That search, by the way, was the only way I was able to confirm how many applications were connected to Media Encoder.  There was suprisingly little on the subject in the Adobe library.
    When I reinstalled Premiere, Media Encoder came along with it.  Media Encoder is now working again.

  • Adobe Premiere CC/Adobe Media Encoder CC export crashing?

    Hello, I'm experiencing issues with Adobe Premiere/Adobe Encoder during exporting in which the program will crash during the export. What can I do to prevent this issue from occurring so that I can finish a full export? The footage is a mixture of HD footage, still images, and graphics and it crashes every time I export it. I have tried exporting it as a Quicktime, MP4, and MPEG and get same results every time.
    Thanks!
    [Moved from the generic Cloud forum to the specific Program forum... Mod]

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    -and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

  • Adobe media encoder dont export avi

    i work in premiere cs4 and i try to export that project in avi format but it dont appear in the batchlist of media encoder. If i choose the mpegdvd option, it works. which is the problem? codecs missing? helpme please!!!.

    Whether I'm an acquired taste or not, I leave that up to you to decide.
    What irks me enormously is the number of posts by absolute NOOBS, who have never looked in the manual, who have never used the HELP file, assume that everybody should be at their disposal to solve the problems they have due to lack of understanding the basics of NLE, who act as adolescent nitwits that feel frustrated when named just that, who give a clear indication of using hijacked and illegitimate software, while the majority has payed dearly for an official license, and they still complain about things not working as they thought it would, using material not suitable for editing, trying to do things the program was never intended for on machines that are inadequate to start with.
    Remarks like: HELP, URGENT, BUG and the like are abundant, but very, very rarely can this be substantiated other than by plain OE. Unfortunately, most OP's have a very difficult time understanding that the cause of their problems is their own doing and often they complain when someone mentions this.
    C'est le ton qui fait la musique. If OP's would understand that even though their problem may be obvious to them, it is quite different when trying to ask somebody else's help. They have to go back to the basics and explain it for someone else, so the responder can understand. That is quite different and requires the OP to distance himself from his problem. Be objective, don't waste time on inconsequential details, show that you have searched the web or these fora, don't assume that saying: I don't have the time to search for an answer, so you do it, will win you a positive response.
    People, get real. This is a great place to share knowledge and experience. Everybody had to learn sometime and even noobs deserve their attention and help. It just makes it frustrating when one is continuously confronted with users of illegal software that demand priority service from Adobe on a user-to-user forum or that fail to clearly state their situation.
    Thus, I have this message:
    i "I reserve the right to call anyone a noob. Especially if you haven't read the ******* manual!!"
    i "The two most abundant things in the universe, are Hydrogen......and Noobidity!"

  • Premiere CS4 doesn't launch media encoder when exporting. Please help!

    Trying to finish up a project but my school just upgraded to cs4 this week. It's running on a mac. I tried to export to no avail, watched a tutorial and saw that media encoder is supposed to launch on export. Since it wasn't launching, I went to media encoder and launched it seperately and re-exported. It still did not work. Is there a patch that needs downloading? Please help me get through this. I need to wrap this up ASAP.
    Thanks!

    Here's a great thread I found. Not the answer I was hoping to hear though...
    http://forums.adobe.com/thread/387485

  • Premiere Pro & Media Encoder CS6 exports 0 or 1 kB file

    Hello
    I'm start using Premiere Pro CS6 on the Company where I work.
    When I export the movie to Media encoder, I get 0 or 1kB file.
    Original File: MUX: MP4
    Type: MPEG Movie
    File Size: 2,8 MB
    Image Size: 640 x 360
    Frame Rate: 25,00 fps Progressive
    Source Audio Format: 44100 Hz - compressed - Stereo
    Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
    Total Duration: 00:01:07:01
    Pixel Aspect Ratio: 1,0
    Tried to export (by CTRL+M) in:
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    Protocol: H264
    Image Size: 640 x 360
    Frame Rate: 25,00 fps Progressive
    TV Standard: PAL
    Profile: High
    Level: 3
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    Once Media Encoder is opened:
    I tried already these settings:
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    "PAL DV Widescreen" that respects what I need
    It renders the video (so it looks like)
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    It's a different driver than C it's H and I have about 500 GB free. Consider that the video is really short and the source file is very small and not inHDTV at all as you can see from the data I reported in my entry post.

  • Media Encoder Not Exporting as DV NTSC

    ya, so as the title says. I've gotten too used to the ease of export that Final Cut Pro 6 along with the additional Compressor 3 provides. My problem begins when I open up Media Encoder and drag some video files from a P2 card into it. My export options are very limited.... NO QUICKTIME MOV OPTION. Even when I export the clips or a sequence from Premier Pro CS4, the export options allow me to select Quicktime, but when I submit it, Media Encoder opens and does nothing. It doesn't even load the sequence or clips. How do I get a Quicktime export option?

    Crud..... The thing is... reinstalling is a pain, last night I reinstalled without running the clean script but, normally, installing Production Premium crashes my system. I tried reinstalling 6 times last night and it would crash from between checking the system and installing. Giving me the grey, restart your system now, screen. I had to boot in safe mode and install it. Now this happens when I run it and it tries to install media exporter cs4 ...
    I can use the app, and export to quicktime, but alot of the other formats are missing and this dialogue box is getting pretty annoying.
    and these are the formats I have now

  • Media Encoder CC exporting the wrong resolution in custom preset h.264

    I have two custom presets in Media Encoder CC.  The original file is an mov Lossless 720x480 from After Effects.  One is h.264 mp4 720x480 and the other is h.264 640x480.  When I encode the resolutions are 872x480 and 581x480 respectively.  Not sure what I have going on here.  The presets worked with the same settings just fine in Media Encoder CS6 on another computer.  Any ideas?

    Bump

  • Media Encoder cs4 install issue

    Hello everyone
    i was trying to install master collection cs4 in a custom location. and after i finish install all package, it appears that the media encoder is missing.
    As i tried to uninstall and reinstall it again, it cannot be installed still, so I was wondering if there has anyone who can help me with this?
    Thank you in advance.

    Be advised that this installer bug caused another bug (in CS5--again, I'm not that familiar with CS4) where the updater kept reporting that a patch was available after it had already been installed. Here's the relevant thread, with a couple of workarounds: http://forums.adobe.com/message/3140115#3140115

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